Unsupported Duplex Unit Rom
Error Codes that Apply
360
1.
Reseat the Duplex Unit
2.
Cycle the printer's power.
3.
If the problem persists follow the procedure below.
1.
Duplex Unit
2.
Engine Control Board
Steps
Action Taken
Yes
No
1
Check the following for evidence of
fault or damage:
Duplex Connector
Is there any damage?
Replace any damaged
parts.
Go to Step 2.
2
Check that the Duplex Unit is
correctly installed and fully seated.
Go to Step 3.
Reseat the Duplex
Unit
3
Check the Duplex Unit version using
the Printer Configuration Sheet
Is the version current?
Replace Engine
Control Board
if the error persists,
replace the DUPLEX
harness.
Replace the
Duplex Unit.
Initial Troubleshooting Actions to Take
Parts of the Printer that Apply
Troubleshooting Procedure
Summary of Contents for C9800 Series
Page 30: ...Step 3 Setting up the ES 1000 Spectrophotometer...
Page 31: ...Once installation is complete re launch Command Workstation...
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Page 77: ...Close the side cover Carefully remove the jammed paper 4 3...
Page 83: ...Close the top cover and ensure that it is latched 12...
Page 87: ...Raise the front cover of the duplex unit Replace the two top covers 8 7...