Oki C9800 Series, Service & Troubleshooting Manual

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Self Diagnostic Error Codes (Printer)
Code Cause/Description Remedy
310
The Printer Engine Top Cover is Open See “Top Cover Open Error” page 130
320
Fuser Unit is Detected as Missing See “Fuser Unit Detected as Missing” page 131
321 Motor Overheated See “ Motor Overheating Error” page 101
323 to 326 Open Cover Paper Thickness Error
Check / Clean Sensor
330 Belt Missing Error See “ Error in Transfer Belt” page 121
340 to 343 ID Unit Missing Error
340 = Y 341 = M 342 = C 343 = K See “C, M, Y, K Image Drum Unit Failure” page 122
350 to 353
ID Unit Life Error
350 = Y 351 = M 352 = C 353 = K See “ ID Unit Life Error” page 132
354
Fuser Life Error See “Fuser Life Error” page 133
355 Belt Life Error See “Belt Life Error” page 134
360 Double Side Printer Unit Error See “ Unsupported Duplex ROM Error” page 113
370 to 372
Duplex Paper Jam Check Sensor / Connections
See “Jam Troubleshooting Section”
380 to 383
Paper Jam Error
380 = Cassette Areas
381 = Between Black ID and Fuser
382 = Between Fuser and Delivery
383 = Duplex Check Sensor / Connections
See “Jam Troubleshooting Section”
389 to 395
Paper Jam Error Check Sensor / Connections
See “Jam Troubleshooting Section”
400 Paper Size Error Adjust Paper Guides
Check / Replace Paper Size PCB
See “General Troubleshooting”
page 97
410 to 413
Toner Out Error
410 = Y 411 = M 412 = C 413 = K See “Toner Out Error” page 135