Control Panel Communication Failure
Error Codes that Apply
050
and
187
1.
Cycle the printer's power.
2.
If the problem persists follow the procedure below.
1.
Control Panel
2.
Control Panel Interface Cable
3.
Engine Control Board
Steps
Action Taken
Yes
No
1
Check the Control Panel connection.
Is the Control Panel Harness
connected to the Engine Control
Board?
Go to Step 2.
Connect the Control
Panel harness,
2
Check all pins on the Control Panel
Harness for continuity.
Disconnect the harness from the
Engine Control Board and Control
Panel connectors.
Is the harness conductive?
Replace the Engine
Control Board
If the error persists,
replace the Control
Panel
Replace the harness.
Initial Troubleshooting Actions to Take
Parts of the Printer that Apply
Troubleshooting Procedure
Summary of Contents for C9800 Series
Page 30: ...Step 3 Setting up the ES 1000 Spectrophotometer...
Page 31: ...Once installation is complete re launch Command Workstation...
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Page 77: ...Close the side cover Carefully remove the jammed paper 4 3...
Page 83: ...Close the top cover and ensure that it is latched 12...
Page 87: ...Raise the front cover of the duplex unit Replace the two top covers 8 7...