Toner Feed Switch Error/Toner Lock Lever Error
Error Codes that Apply
144
Yellow
145
Magenta
146
Cyan
147
Black
1.
Ensure that the Toner Cartridges are fully seated and locked into position
2.
Cycle the printer's power.
3.
If the problem persists follow the procedure below.
1.
Toner Cartridge
2.
Image Drum Unit
3.
RFID Antenna
4.
RFID Reader Board
5.
Engine Control Board
Steps
Action Taken
Yes
No
1
Check for packaging material.
Is there packing materials present?
Remove the Material
Go to Step 2.
2
Remove the cartridge and tap it on a
hard surface to break up any
compacted toner. Reinstall the
cartridge. Does the error persist?
Go to Step 3.
Complete
3
Check the RFID Harness continuity.
1. Remove the Top Cover.
2. Disconnect the RFID cable from the
RFID and on the Engine Control Board
Is the cable conductive?
Replace the RFID
Reader Board.
If the error persists, go
to Step 4.
Replace the RFID
Harness. If the error
persists, go to Step 4.
4
Check the Antenna Harness
continuity.
Disconnect the connectors from the
RFID Reader Board and Antennas.
Is each harness conductive?
Replace the RFID
Antennas
Replace the damaged
Wiring. If the error
persists, Replace the
Engine Control Board. If
the error persists,
Replace the LVPS
Initial Troubleshooting Actions to Take
Parts of the Printer that Apply
Troubleshooting Procedure
Summary of Contents for C9800 Series
Page 30: ...Step 3 Setting up the ES 1000 Spectrophotometer...
Page 31: ...Once installation is complete re launch Command Workstation...
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Page 77: ...Close the side cover Carefully remove the jammed paper 4 3...
Page 83: ...Close the top cover and ensure that it is latched 12...
Page 87: ...Raise the front cover of the duplex unit Replace the two top covers 8 7...