Error in the Transfer Belt
Error Codes that Apply
330
and
917
1.
Cycle the printer's power.
2.
If the problem persists follow the procedure below.
1.
Transfer Unit
2.
Transfer Unit Motor
3.
Belt Rotation Sensor
4.
Engine Control Board
Steps
Action Taken
Yes
No
1
Test the Belt Rotation Sensor.
Run the Switch Scan test
and test
the Hall IC.
Does the sensor function correctly?
Go to Step 2.
Replace the
Sensor. If the error
persists, go to Step 3.
2
Test the Transfer Unit Motor.
1. Close the Interlock Switches for the
test.
2.
Run the Motor Clutch test
to test
the Transfer Belt Motor.
Does the motor operate?
Replace the
Transfer Unit. If the
error persists, go to
Step 3.
Replace the motor. If
the error persists, go to
Step 3.
3
Check all pins on the HALL1 Harness
for continuity.
Disconnect HALL1 Harness.
Is the harness conductive?
Replace the Motor
Driver Board. If the
error persists, go to
Step 4.
Replace the HALL1
Harness.
4
Check all pins of the harness for
continuity. Disconnect the ribbon
cable.
Is the cable conductive?
Replace the Engine
Control Board
Replace the
Harness.
Initial Troubleshooting Actions to Take
Parts of the Printer that Apply
Troubleshooting Procedure
Summary of Contents for C9800 Series
Page 30: ...Step 3 Setting up the ES 1000 Spectrophotometer...
Page 31: ...Once installation is complete re launch Command Workstation...
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Page 77: ...Close the side cover Carefully remove the jammed paper 4 3...
Page 83: ...Close the top cover and ensure that it is latched 12...
Page 87: ...Raise the front cover of the duplex unit Replace the two top covers 8 7...