Oki C9800 Series, Service & Troubleshooting Manual

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Tray 1, 2, 3, 4 Communication Errors
Error Codes that Apply
180 to 186
910 Tray 1 Motor Error
911 Tray 2 Motor Error
912 Tray 3 Motor Error
913 Tray 4 Motor Error
924 Tray 2 Abnormal Voltage Detection
925 Tray 3 Abnormal Voltage Detection
926 Tray 4 Abnormal Voltage Detection
1. Cycle the Printers Power
2. If the problem persists follow the procedure below.
1. High Capacity Feeder Control Board
2. Engine Control Board
Steps Action Taken Yes No
1
Check the Hi Cap connector for
damage.
Is the connector damaged?
Replace the connector. Go to Step 2.
2
Check all pins on the Hi Cap Harness
for continuity.
Disconnect from the Engine Control
Board and Option connector.
Is the harness conductive?
Replace the Hi Cap
Control Board. If the
error persists,
replace the Engine
Control Board
Replace the
Hi Cap Harness.
Initial Troubleshooting Actions to Take
Parts of the Printer that Apply
Troubleshooting Procedure