Oki C9800 Series, Service & Troubleshooting Manual

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Self Diagnostic Error Codes (Printer)
Code Cause/Description Remedy
167 to 169
167 = Thermistor Slope error
168 = Compensation Thermistor Error
169 = Upper Side Thermistor Error See “Fuser Failure” page 99
170 to 176
Fuser thermistor Short Circuit / Open Circuit
High Temperature / Low Temperature
See “Fuser Failure” page 99
179 Wrong Fuser Installed Install Correct Fuser / Replace The Fuser
See “Fuser Mismatch Error”
page 112
180 to 186
Communication Error
180 = Envelope Feeder 181 = Duplex 182 = 2
nd
Tray
183 = 3
rd
Tray 184 = 4
th
Tray 185 = 5
th
Tray
186 = Finisher
Install Option / Check Connections
Replace Engine Control PCB
See “Tray 1, 2, 3, 4 Communication Errors”
page 108
187 Communication with Control Panel Error
See “General Troubleshooting” page 97 and
“ Control Panel Communication Failure” page 120
188
Sub CPU I/F Error Check Connection of the Motor Driver Board.
Replace the Motor Driver Board / Engine Control Board
189
Inverter Unit I/F Error
See “Inverter Unit Interface Failure” page 109
190 System Memory Overflow Replace CU PCB (must replace EEPROM)
200 to 202 PU Firmware Download Error
See “Engine Control Board Failure”
page 102 & 124
209 Custom Media Table Download Error
203 to 208
210 to 214
CU Program Error
0xFOC Error 0xFOD Error 0xFFE Error 0xFFF Error Write Down the 24 Digit Number
Check Connection of the CU PCB
220 Print Statistic Mismatch HDD was Removed or Print Statistic Set to On
Re-install Original HDD
230 RFID Reader Not Installed Check Connections. Replace the RFID Relay Board
Replace the Engine Board.
231 RFID Reader I/F Error Check to Confirm that the Number of the RFID Tags is
Correct. Check Connections. Replace Engine Control
Board.
240 to 245
247, 248
Engine Program Memory Error
240 = Flash Memory Hardware
241 = Duplex Flash Memory
243 = Tray 3 Flash Memory
244 = Tray 4 Flash Memory
245 = Tray 5 Flash Memory
247 = Sub CPU Flash Memory
248 = Inverter Flash Memory
See “Engine Board Flash Memory Error”
Page 124