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Night Service
Description
Night Service lets system users activate one of the Night Service modes. Night Service redirects calls
to their night mode destination, as determined by Assigned and Universal Night Answer programming.
A user typically activates Night Service after normal working hours, when most employees are unavail-
able to answer calls.
•
There are eight Service Modes. At default, the mode names are assigned as follows:
- Mode 1 = No setting
- Mode 2 = Night
- Mode 3 = Midnight
- Mode 4 = Rest
- Mode 5 = Day2
- Mode 6 = Night2
- Mode 7 = Midnight2
- Mode 8 = Rest2
There are 4 Service Patterns/Groups available.
Assigned Night Answer (ANA)
With Assigned Night Answer (ANA), Night Service has calls ring extensions directly. Assigned Night
Answer provides an answering point for Night Service calls. For certain applications, this may be more
appropriate than Universal Night Answer. For example, you could program trunks to ring the security
station telephone during off hours.
For more information on assigning trunks to ring extensions, refer to
Direct Inward Line (DIL) on page
Universal Night Answer (UNA)
Universal Night Answer makes incoming calls ring over the External Paging speakers. With UNA, an
employee can go to a telephone and press the flashing line key or use “Universal Answer” to pick up
the call. Only ring groups calls can be used with Universal Night Answer. For more on setting up
Universal Answer, refer to
Central Office Calls, Answering on page 1-102
You may also be able to use Transfer to UNA. An extension user can transfer their call to UNA (i.e.,
External Paging at night). Once transferred, the call rings the External Paging speakers like any other
UNA call and can be picked up at any extension. You can also set up Transfer to UNA through the
Voice Response System (VRS). This lets outside callers, answered by the VRS, dial a code to have
their call ring External Paging.
Automatic Night Service
The system allows or denies Automatic Night Service. If allowed, the calls route according to the
service patterns programmed. The Night Service programming is stored in the RAM memory. This
means that if the system is not using the Automatic Night Service, for a power failure in night mode,
when the power is restored, the system continues to be in night mode.
Programmable Function Key Can Toggle Night Modes
The software allows a Night Service Programmable Function Key (Program 15-07-01 or SC
851
: 09 +
0) to toggle night modes. You can determine in programming (Program 12-08-01) how many modes
through which the user toggles. Note that the additional data for the Programmable Function Key must
be set to 0 for the toggle function to work.
ISSUE 1.0
SL1000
N
Night Service
1-370
Summary of Contents for SL1000
Page 1: ...Features and Specifications Manual A50 031169 001 ISSUE 1 0 January 2011 ...
Page 41: ...Operation None ISSUE 1 0 SL1000 A Features and Specifications Manual 1 33 ...
Page 57: ...Operation None ISSUE 1 0 SL1000 B Features and Specifications Manual 1 49 ...
Page 95: ...Operation None ISSUE 1 0 SL1000 C Features and Specifications Manual 1 87 ...
Page 154: ...Operation None ISSUE 1 0 SL1000 D Data Line Security 1 146 ...
Page 324: ...Operation LCR Operation Flow Diagram ISSUE 1 0 SL1000 L LCR Least Cost Routing 1 316 ...
Page 325: ...LCR Dial LCR Dial Editing ISSUE 1 0 SL1000 L Features and Specifications Manual 1 317 ...
Page 326: ...LCR Cost Centre Code ISSUE 1 0 SL1000 L LCR Least Cost Routing 1 318 ...
Page 586: ...Memo ISSUE 1 0 SL1000 Features Availability by Software Revision 3 6 ...
Page 587: ...Memo ISSUE 1 0 SL1000 Features and Specifications Manual 3 7 ...
Page 588: ...Features and Specifications Manual NEC Corporation ISSUE 1 0 ...