NEC SL1000, Features And Specifications Manual

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Caller ID Digits to Voice Mail
A Caller ID trunk can send Remote Log-On Protocol with Caller ID digits to the voice mail. When a
trunk 001 receives the Caller ID as 12345, the protocol becomes
***
60001
*
12345
*
.
Outputting Caller ID Data
The system includes the Caller ID data on the SMDR report. The report provides the incoming call DN
in the DIALED NUMBER field. The CLASS field shows PIN (just like all other incoming calls).
Display Reason for No Caller ID Information
With Caller ID enabled, the system provides information for analog calls that do not detect the Caller
ID information. If the Caller ID information is restricted, the telephone display shows PRIVATE. If the
system cannot provide Caller ID information because Telco information is not detected, the display
shows NO CALLER INFO.
Option to Enable Caller ID Name for SLT
System programming provides an option for single line telephones to display Caller ID.
Caller ID Sender Queuing Added
The SL1000 system can provide Caller ID (calling party number) to a single line telephone with a
display.
The system can queue incoming calls to the single line telephone if the system Caller ID sender
resources are busy. Refer to Program 20-19-05 in the
SL1000 Programming Manual .
If the single line telephone user lifts their handset while an incoming call is waiting in queue, they hear
silence (no dial tone) and cannot dial out. When the single line telephone user goes back on-hook, the
system immediately sends the queued call to the single line telephone without Caller ID.
Option Available for FSK or DTMF Type for Single Line Telephone
An option (Program 15-03-11) is available for the Caller ID which allows you to select either FSK or
DTMF as the Caller ID type to be received by a single line telephone.
Option Available for FSK or DTMF Type from Analog Trunk
An option (Program 14-02-16) is available for the Caller ID which allows you to select the type of Caller
ID signal from an analog trunk - FSK or DTMF.
Conditions
• To have pre-answer Caller ID from the voice mail, the call must be an unscreened transfer.
• Caller ID is provided by the CPU. The EXIFE, which plugs into the chassis, can provide additional
resources for Caller ID if needed.
• Caller ID Name can display up to 12 characters.
• Caller ID Number can display up to 11 characters.
• A Caller ID Number with more than 12 digits follows Program 20-19-01 (first 10 or the last 10 digits).
• Caller ID information can be stored in Speed Dialing or One-Touch bins.
• Caller ID can be displayed for incoming calls and transferred calls.
• ARS can block outgoing Caller ID information on a call-by-call basis. To do this, insert the Caller ID
block code (e.g., .141) in the ARS Dial Treatments.
• Trunks with Privacy Release enabled display Caller ID until the call is answered. To view it after the
call has been picked up, press the line key, which sets the call to private mode. To keep the call on
Privacy Release, press the Help + Exit keys.
• An extension user can display the Caller ID information for a call in Park if Automatic Handsfree in
Program 15-02-08 is set to 0 (Preselect).
•
An extension user can display the Caller ID information for multiple incoming calls without answering
ISSUE 1.0 SL1000
C
Features and Specifications Manual 1-89