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A Message Center Mailbox is shared by more than one extension. Any multiline terminal that has a
Message Center Key for the shared mailbox can:
- Listen to the messages stored in the shared mailbox
- Transfer calls to the shared mailbox
- Use many other Voice Mail features previously available only at an extension individual mailbox
A Message Center Mailbox helps co-workers that work together closely – such as members of the
same Department Hunt Group. For example, an Hunt Group Supervisor can send important mes-
sages to the shared Message Center Mailbox, to which any Hunt Group member can respond when
time allows. Each terminal's Message Center Key flashes when messages are waiting. (The Mes-
sage Center Mailbox can be a mailbox for an installed, uninstalled or virtual extension.)
•
Voice Mail Caller ID
InMail can use ANI/Caller ID information to identify the outside caller that left a message in a user’s
mailbox. When the message recipient presses TI after hearing a message, they hear the time the
message was sent and the outside telephone number of the message sender. Refer to
for more information on setting up this feature.
•
Security Code Enhancement
After a subscriber sets their Security Code, they can choose to make it required for all logons or just
remote logons. When enabled for all logons, the subscriber must always enter their Security Code to
access voice mail, even from their own extension. If enabled just for remote logons, the subscriber
can go right into voice mail from their own telephone. However, the Security Code is still required
from another extension or from outside the system. The Security Code logon option is a convenience
for those who normally leave their office locked or otherwise secure. Those who work in open areas
should normally set their mailbox to always require a Security Code.
Voice Mail Queuing
When accessing the voice mail, the system provides a voice mail queue. If all the voice mail ports are
busy, any call trying to get to the voice mail is placed in queue. As the voice mail port becomes avail-
able, the calls are connected to the voice mail in the order in which they were received.
As the Voice Mail Queue follows Department Hunting programming, the queue can hold a maximum of
10 calls. If the queue is full or if the voice mail ports are not assigned to a Department Group, the calls
are handled as though no voice mail queuing feature was enabled.
The calls either access voice mail if a port is available or they receive a busy signal. The Voice Mail
Queuing feature does not work with the Conversation Record feature.
Voice Mail Key
When an extension receives a voice mail, the Voice Mail key (Program 15-07-01, code 77) can be
used to call the voice mail to listen to the messages. If no Voice Mail Programmable Function Key is
defined (Program 15-07-01, code 77), the telephone Message Waiting LED flashes to indicate new
messages.
InMail Available
InMail is a plug-in “in-skin” full-featured, DSP-based integrated Voice Mail with Automated Attendant. It
is available in two models:
The InMail Automated Attendant answers incoming calls and routes them quickly and efficiently. Inte-
grated Voice Mail features include Conversation Record, Answering Machine Emulation, and Caller ID
with Return Call.
Table 1-19 InMail Part Number and Capacity
e
t
o
N
e
m
a
N
t
n
e
m
p
i
u
q
E
r
e
b
m
u
N
k
c
o
t
S
BE110730
IP4WW-CFVRS-C1
•
CF for VRS Only
BE110731
IP4WW-CFVMS-C1
•
CF for VRS & 2ch In-Mail (Approx:15H)
ISSUE 1.0
SL1000
I
InMail
1-252
Summary of Contents for SL1000
Page 1: ...Features and Specifications Manual A50 031169 001 ISSUE 1 0 January 2011 ...
Page 41: ...Operation None ISSUE 1 0 SL1000 A Features and Specifications Manual 1 33 ...
Page 57: ...Operation None ISSUE 1 0 SL1000 B Features and Specifications Manual 1 49 ...
Page 95: ...Operation None ISSUE 1 0 SL1000 C Features and Specifications Manual 1 87 ...
Page 154: ...Operation None ISSUE 1 0 SL1000 D Data Line Security 1 146 ...
Page 324: ...Operation LCR Operation Flow Diagram ISSUE 1 0 SL1000 L LCR Least Cost Routing 1 316 ...
Page 325: ...LCR Dial LCR Dial Editing ISSUE 1 0 SL1000 L Features and Specifications Manual 1 317 ...
Page 326: ...LCR Cost Centre Code ISSUE 1 0 SL1000 L LCR Least Cost Routing 1 318 ...
Page 586: ...Memo ISSUE 1 0 SL1000 Features Availability by Software Revision 3 6 ...
Page 587: ...Memo ISSUE 1 0 SL1000 Features and Specifications Manual 3 7 ...
Page 588: ...Features and Specifications Manual NEC Corporation ISSUE 1 0 ...