NEC SL1000, Features And Specifications Manual

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Operator
Description
When an extension user dials 0, calls are routed to a main system operator. The operator can answer
and route outside calls or locate employees using the Page feature.
A maximum of eight operators is available.
Conditions
• Attendant extensions can have up to 32 incoming calls queued before additional callers hear busy
tone.
• The operator extension cannot be a virtual extension.
• Extensions and trunks can be assigned to an operator group. A call to an operator that is busy rolls to
the next operator in the operator group.
Default Settings
No operators are assigned.
System Availability
Terminals
All Stations
Required Component(s)
None
Related Features
Attendant Call Queuing
Guide to Feature Programming
Program
Number
Program Name Description/Comments Default
20-01-01 System Options - Operator Access
Mode Use this program to set up priority of a
call when calling an operator tele-
phone (0=Step, 1=Circular). 0
20-17-01 Operator Extension - Operator’s
Extension Number Designate an extension an operator.
When an extension user dials 0 or 9
(defined by Program 11-01, Type 5),
calls go to the operator selected in this
program.If you do not assign an exten-
sion in Program 90-11-01, system
alarms appear on the extension
assigned in this option. 200
20-35-01 Extension’s Operator Setting Assign an extension to an operator
group. 0
20-36-01 Trunk’s Operator Setting Allows the user to select Operator
Group per trunk. 0
20-37-01 Operator Extension Group Setup Define the initial operator extension in
the operator group. not assigned
ISSUE 1.0 SL1000
O
Features and Specifications Manual 1-381