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Required Component(s)
PZ-VM21
IP4WW-CFVRS-C1
Related Features
Voice Response System (VRS)
Guide to Feature Programming
Program
Number
Program Name
Default
90-02-01
Programming Password Setup - User Name
Refer to Programming Manual.
90-02-02
Programming Password Setup - Password
Refer to Programming Manual.
90-02-03
Programming Password Setup - User Level
Refer to Programming Manual.
Troubleshooting
The table below shows possible Error messages and Causes:
Table 1-43 Error Messages and Causes
Error Message
Cause
VMDB is not attached
The PZ-VM21 is not attached.
Mailbox XXX does not exist.
(XXX = mailbox number)
The mailbox does not exist
The mailbox is being used by another session
When the mailbox is being used by another session, either PC or
telephone.
There is no available space in the CF.
When there is no available space in the CF.
The file is being used by another session. Please try
again later.
When the file to be downloaded is being used by another session,
either PC or telephone.
The selected file has already been deleted.
When the file selected for download has already been deleted.
The file is being used by another session. Please try
again later.
When the file selected for deletion is being used by another session.
The selected file has already been deleted.
When the file selected for deletion has already been deleted.
Cannot upload the file since the original file is being
used by another session. Please try again later.
When the file to be replaced is being used when trying to upload the
replacement.
Operation
Changing VRS Messages using User Admin Mode (UA)
Audio files up to 1MB may be uploaded to the SL1000 for VRS messages. All 100 VRS messages can
be uploaded or deleted. The messages can be used on all VRS features: General Message, Auto-
mated Attendant greetings and the 900 Preamble.
In order for uploaded messages to play they must be in the proper format. Audio files not recorded in
the proper format may not playback. The proper format is:
Bit Rate
64kbps
ISSUE 1.0
SL1000
V
Voice Response System (VRS) Upload Download Audio
1-542
Summary of Contents for SL1000
Page 1: ...Features and Specifications Manual A50 031169 001 ISSUE 1 0 January 2011 ...
Page 41: ...Operation None ISSUE 1 0 SL1000 A Features and Specifications Manual 1 33 ...
Page 57: ...Operation None ISSUE 1 0 SL1000 B Features and Specifications Manual 1 49 ...
Page 95: ...Operation None ISSUE 1 0 SL1000 C Features and Specifications Manual 1 87 ...
Page 154: ...Operation None ISSUE 1 0 SL1000 D Data Line Security 1 146 ...
Page 324: ...Operation LCR Operation Flow Diagram ISSUE 1 0 SL1000 L LCR Least Cost Routing 1 316 ...
Page 325: ...LCR Dial LCR Dial Editing ISSUE 1 0 SL1000 L Features and Specifications Manual 1 317 ...
Page 326: ...LCR Cost Centre Code ISSUE 1 0 SL1000 L LCR Least Cost Routing 1 318 ...
Page 586: ...Memo ISSUE 1 0 SL1000 Features Availability by Software Revision 3 6 ...
Page 587: ...Memo ISSUE 1 0 SL1000 Features and Specifications Manual 3 7 ...
Page 588: ...Features and Specifications Manual NEC Corporation ISSUE 1 0 ...