NEC SL1000, Features And Specifications Manual

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Answer Hold/Automatic Hold
Description
Answer Hold/Automatic Hold allows a multiline terminal user to press the flashing Line Key to answer
an incoming ringing call or a Camp-On call. When the multiline terminal user is already answering a
call, the first call is automatically placed on hold, depending on the user setting in Program 15-02-06.
Conditions
• When multiple incoming calls activate the Line Key LED, the LED continues to flash until all calls are
answered.
• Use Program 15-02-06 (Normal Common, Exclusive Hold, Park Hold) to set the type of Hold key to
be used (Default = Normal Common).
• For calls placed in a Park Group, the LED blinks slow (green).
• For calls placed in a Park Group by another user, the LED blinks slow (red).
• The Answer Hold/Automatic Hold Feature is not available for Virtual Extensions.
• The Answer Hold/Automatic Hold Feature does not function for incoming internal calls.
• CO/PBX incoming calls, not assigned to ring or assigned to another ring group, do not activate the
Answer Hold feature.
•
If the direct trunk appearance key is not assigned, the next incoming call cannot be answered.
Default Settings
None
System Availability
Terminals
All Multiline Terminals
Required Component(s)
Not Applicable
Related Features
Central Office Calls, Answering
Guide to Feature Programming
Program
Number
Program Name Default
15-02-06 Multiline Telephone Basic Data Setup - Hold Key Operating
Mode 0
15-07-01 Programmable Function Keys Refer to Programming Manual.
11-12-32 Service Code Setup (for Service Access) - Answer for Park
Hold
*
6
20-09-01 Class of Service Options (Incoming Call Service) - Second
Call for DID/DISA/DIL Override COS 01~15 = 0
ISSUE 1.0 SL1000
A
Answer Hold/Automatic Hold 1-30