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Line Preference
Description
Line Preference determines how a multiline terminal user places and answers calls. There are two
types of Line Preference: Incoming Line Preference and Outgoing Line Preference.
Incoming Line Preference
Incoming Line Preference establishes how a multiline terminal user answers calls. When a call rings
the multiline terminal, lifting the handset answers either the ringing call (for Ringing Line Preference) or
seizes an idle line (for Idle Line Preference). The idle line can provide either Intercom or trunk dial tone
(see Outgoing Line Preference below). Ringing Line Preference helps users whose primary function is
to answer calls (such as a receptionist). Idle Line Preference is an aid to users whose primary function
is to place calls (such as a telemarketer).
Outgoing Line Preference
Outgoing Line Preference sets how a multiline terminal user places calls. If a multiline terminal has
Outgoing Intercom Line Preference, the user hears Intercom dial tone when they lift the handset. If a
multiline terminal has Outgoing Trunk Line Preference, the user hears trunk dial tone when they lift the
handset. Outgoing Line Preference also determines what happens at extensions with Idle Line Prefer-
ence. The user hears either trunk (dial 9 ) or Intercom dial tone.
Auto-Answer of Non-Ringing Lines
With Auto-Answer of Non-Ringing Lines, an extension user can automatically answer trunk calls that
ring other extensions (not their own). This would help a user that has to answer calls for co-workers
that are away from their desks. When the user lifts the handset, they automatically answer the ringing
calls based on Trunk Group Routing programming. The extension user’s own ringing calls, however,
always have priority over calls ringing other co-worker’s extensions.
Conditions
•
If a multiline terminal extension has more than one call ringing its line keys, Ringing Line Preference
answers the calls on a first-in first-answered basis.
•
DILs do not affect Incoming Line Preference operation.
•
Trunks ring extensions according to Ring Group programming.
•
If an extension gets trunk dial tone when the user lifts the handset, the system uses the dial 9 routing
to select the trunk. This bypasses ARS.
Default Settings
Enabled
System Availability
Terminals
Multiline Terminals
Required Component(s)
None
ISSUE 1.0
SL1000
L
Features and Specifications Manual
1-319
Summary of Contents for SL1000
Page 1: ...Features and Specifications Manual A50 031169 001 ISSUE 1 0 January 2011 ...
Page 41: ...Operation None ISSUE 1 0 SL1000 A Features and Specifications Manual 1 33 ...
Page 57: ...Operation None ISSUE 1 0 SL1000 B Features and Specifications Manual 1 49 ...
Page 95: ...Operation None ISSUE 1 0 SL1000 C Features and Specifications Manual 1 87 ...
Page 154: ...Operation None ISSUE 1 0 SL1000 D Data Line Security 1 146 ...
Page 324: ...Operation LCR Operation Flow Diagram ISSUE 1 0 SL1000 L LCR Least Cost Routing 1 316 ...
Page 325: ...LCR Dial LCR Dial Editing ISSUE 1 0 SL1000 L Features and Specifications Manual 1 317 ...
Page 326: ...LCR Cost Centre Code ISSUE 1 0 SL1000 L LCR Least Cost Routing 1 318 ...
Page 586: ...Memo ISSUE 1 0 SL1000 Features Availability by Software Revision 3 6 ...
Page 587: ...Memo ISSUE 1 0 SL1000 Features and Specifications Manual 3 7 ...
Page 588: ...Features and Specifications Manual NEC Corporation ISSUE 1 0 ...