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You assign Automated Attendant greetings (i.e., VRS Messages) to the numbers in each Translation
Table. This provides you with extensive flexibility when determining which greetings the system should
play for which dialed numbers. You could, for example, set up 926 5401 through 926 5449 to route to
extensions 401~449, and have 926 5450 route to the automated attendant.
If you translate a DID so that it hits a specific VRS message, you must disable Program 25-01-02. Otherwise,
the outside caller waits while hearing the DISA dial tone.
The system allows an extension to be defined as a 1-digit number that can be dialed by the outside
caller on a DID/DISA trunk using the VRS. The outside caller can access the desired
extension/department group by dialing only one digit after the system answers the call. If the same
number is used as the first digit of an extension number and the 1-digit access code for DID/DISA, the
outside caller cannot access the extension.
Example:
If 2 is defined as a 1-digit access code to department group 300, outside callers cannot access exten-
sions 200~299 directly.
SMDR Includes Dialed Number
The SMDR report can optionally print the trunk name (entered in system programming) or the number
the incoming caller dialed (i.e., the dialed DID digits). This gives you the option to analyze the SMDR
report based on the number your callers dial. (This option also applies to an ISDN trunk.)
DID Intercept
DID Intercept automatically reroutes DID calls under certain conditions. There are three DID Inter-
cepts:
•
Vacant Number Intercept
If a caller dials an extension that does not exist or misdials, Vacant Number Intercept can reroute the
call to the programmed DID Intercept extension ring group or Voice Mail. Without Vacant Number
Intercept, the caller hears error tone after misdialing.
•
Busy Intercept
Busy Intercept determines DID routing when a DID caller dials a busy extension. If Busy Intercept is
enabled, the call immediately routes to the programmed DID Intercept extension ring group or Voice
Mail. If Busy Intercept is disabled, the call follows DID Camp-On programming.
•
Ring-No-Answer Intercept
Ring-No-Answer Intercept sets the routing options for DID calls that ring unanswered at the destina-
tion extension. With Ring-No-Answer Intercept enabled, the unanswered call reroutes to the DID
Intercept extension ring group or Voice Mail after the DID Ring-No-Answer Time. If Ring-No-Answer
Intercept is disabled, the unanswered call rings the destination until the outside caller hangs up.
Delayed DID
Delayed DID allows a user a programmed time to answer a call. If the call is not answered in this time,
the system automatically answers the call. An outside party hears a voice message, music, or dial tone
according to the following conditions:
•
If a VRS is installed, the system sends a prerecorded message from the VRS.
•
If a customer-provided audio system (example: tape recorder) is connected, an error message or
music can be played for the caller.
•
If equipment is not connected for an announcement, the system sends a unique dial tone to the out-
side caller.
This feature is not available for the normal incoming call on ISDN trunks.
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Features and Specifications Manual
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Summary of Contents for SL1000
Page 1: ...Features and Specifications Manual A50 031169 001 ISSUE 1 0 January 2011 ...
Page 41: ...Operation None ISSUE 1 0 SL1000 A Features and Specifications Manual 1 33 ...
Page 57: ...Operation None ISSUE 1 0 SL1000 B Features and Specifications Manual 1 49 ...
Page 95: ...Operation None ISSUE 1 0 SL1000 C Features and Specifications Manual 1 87 ...
Page 154: ...Operation None ISSUE 1 0 SL1000 D Data Line Security 1 146 ...
Page 324: ...Operation LCR Operation Flow Diagram ISSUE 1 0 SL1000 L LCR Least Cost Routing 1 316 ...
Page 325: ...LCR Dial LCR Dial Editing ISSUE 1 0 SL1000 L Features and Specifications Manual 1 317 ...
Page 326: ...LCR Cost Centre Code ISSUE 1 0 SL1000 L LCR Least Cost Routing 1 318 ...
Page 586: ...Memo ISSUE 1 0 SL1000 Features Availability by Software Revision 3 6 ...
Page 587: ...Memo ISSUE 1 0 SL1000 Features and Specifications Manual 3 7 ...
Page 588: ...Features and Specifications Manual NEC Corporation ISSUE 1 0 ...