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7-36 Troubleshooting

ESM HAS Storage Service-related logs are recorded in the system event log:

o

Even though the mirror volume is actually built, when the system is highly loaded,
the following event logs may be recorded repeatedly. Since the system is highly
loaded, the status of SCSI slot and mirror disk cannot be retrieved, and incorrect
status is retrieved temporally, and these logs are recorded. If you can verify that
the mirror volume is established, there is no problem, so ignore them.

Source:

ESM HAS Storage Service

Type: Warning
Event ID:

601

Source:

ESM HAS Storage Service

Type: Information
Event ID:

602

Source:

ESM HAS Storage Service

Type: Information
Event ID:

402

The following event logs may be recorded during the system operation. This is
caused because there are internally two types of “Empty” status that shows that
disks are not loaded. For example, if disks do not exist in Slot 1 and Slot 4,
“Empty” simply indicates information. Also, if the disk where a volume is not
created exists in Slot 4, “Empty” of Slot 1 is just at the information level. If a
simple volume is created on the disk of Slot 4, “Empty” of Slot 1 is treated as the
warning level to secure the redundancy. In this case, check the volume creation
status, and configure the mirror volume.

Source:

ESM HAS Storage Service

Type: Warning
Event ID:

401

Description: Status of the SCSI Slot (ID:41/[Slot Number]) has changed from

Empty to Empty.
[Slot Number]: a number between 0 and 5

Source:

ESM HAS Storage Service

Type: Information
Event ID:

402

Description: Status of the SCSI Slot (ID:41/[Slot Number]) has changed from

Empty to Empty.
[Slot Number]: a number between 0 and 5

o

The following event log may be recorded while the server is starting. To start the
server, start one module and then another one, and make them duplex. For this
reason, if only one module has been started but the other one is starting, the status
of the SCSI adapter and the bus temporarily becomes Simplex and Offline
respectively. There is no problem if each status changes to Duplex after the duplex
operation completes. Because of this, right after the server is started and the event
that the status is changed to Duplex is registered when the duplex operation
completes, there are not any problem, so ignore it.

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Summary of Contents for EXP320A

Page 1: ...Express5800 Series N8800 096F EXP320B NEC Express5800 320Fb L N8800 097F EXP320A NEC Express5800 320Fb LR N8800 098F EXP320D NEC Express5800 320Fb M N8800 099F EXP320C NEC Express5800 320Fb MR User s Guide ...

Page 2: ...EXP320B NEC Express5800 320Fb L N8800 097F EXP320A NEC Express5800 320Fb LR N8800 098F EXP320D NEC Express5800 320Fb M N8800 099F EXP320C NEC Express5800 320Fb MR User s Guide 1st Edition 12 2006 856 124125 411 00 ...

Page 3: ... Warranty Statement accompanying each product However actual performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC To allow for design and sp...

Page 4: ... This guide uses the following three types of symbols to give indications and precautions against a danger They are defined as follows Indicates that there is a risk of danger Each image symbolizes a particular type of danger Attention Indicates what you must not do Each image symbolizes a particular type of prohibition Prohibited actions Indicates what you must do Each image symbolizes a particul...

Page 5: ...ser beam Indicates a risk of an explosion Indicates a risk of a personal injury Prohibited actions Indicates a general prohibition that is not defined herein Do no touch the indicated area There is a risk of an electric shock or fire Do not touch with wet hands There is a risk of an electric shock Keep from flame There is a risk of a fire Avoid using water or liquid nearby If it spills on the equi...

Page 6: ...Mandatory actions Unplug the server There is a risk of an electric shock or fire Indicates a general action to take that is not defined herein Make sure to follow the instructions ...

Page 7: ...e Causing Equipment Regulations Cet appareil numériqeu de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada CE Statement Warning This is a Class A product In residential environment this product may cause radio interference in which case the user may be required to take adequate measures EN55022 This system is classified as a CLASS 1 LASER PRODUCT This lab...

Page 8: ...Δࠌ ش Ϙᤞ ܫ ϙΕϘࣹრϙ ဲΔܶᆠ ڕ ՀΚ WARNING ڕق լᙅ ښ ᇠਐ ق Δ ױ ౨ Գ ՋΖ CAUTION ڕق լᙅ ښ ᇠਐ ق Δ ױ ౨ س ᗈ ߪ ჾ ࢨທ ګ ढᔆჾ Ζ ኙ ٲ ᙠऱ ق ڕڶق ՀԿጟฤᇆΔࠠ ܶᆠ ڕ Հࢬ૪Κ ق ᇠ ױ ౨ ٲس ᙠΖฤᇆ ٲ ᙠփ ऱቹூΖΰࣹრα ق ᆃַ Ζฤᇆխࢨࠡॵ२ऱቹூ ᆃַ փ Ζΰᆃַ α ق ൎࠫ Ζฤᇆխऱቹூ ൎࠫ ؘ ႊ ऱ փ Ζ ܛ ᝩ ٲ ᙠ ؘ Ꮑऱ Ζ ΰൎ ࠫ α ش ਐতխᒤࠏ ࣹრฤᇆ ٲق ᙠ ৫ऱ ش CAUTION ࣹრ ᄵΖ ء ข ᣂຨሽᄭ Δփᆜ փຝ ໂսྥ ᄵणኪΖᓮ ךڇ ܐ থհ ၞ ࣈᇘΖ ᆃַ ऱ ق ฤᇆΰ ױڶ ౨ ڼڶ ᣊ ق α ٲ ᙠ ق փ ...

Page 9: ...ڂڶق ᄵۖ ऱ ٲ ᙠΖ ڶق ਐ ۰ऱ ٲ ᙠΖ ڶق কᄿࢨृထ ऱ ٲ ᙠΖ ॺق ࡳऱԫ ऱ ᙌᤞ ܫ Ζ ڂڶق ሼ ᖄી ࣔऱ ٲ ᙠΖ ڶق ᡨ੦ऱ ٲ ᙠΖ ڶق ऱ ٲ ᙠΖ ᆃַ ॺق ࡳऱԫ ᆃַΖ լ ᤛ ਐࡳ Ζ ڶ ᤛሽࢨထ ऱ ٲ ᙠΖ լ ش ᛘ ᤛ Ζ ڶ ᤛሽऱ ٲ ᙠΖ ᠦ ᄭΖ ڶ ထ ऱ ٲ ᙠΖ ᠦ Ζ ࠩऀ ڕ Δ ڶ ᤛሽࢨထ ऱ ٲ ᙠΖ ᓮլ ኙ ء ໂၞ ࣈ Εଥ Ε ޏ ທΖ ڶ ᤛሽࡉ ߀ س ऱ ٲ ᙠΖ ...

Page 10: ...PHQW JHQHUDWHV XVHV DQG FDQ UDGLDWH UDGLR IUHTXHQF HQHUJ DQG LI QRW LQVWDOOHG DQG XVHG LQ DFFRUGDQFH ZLWK WKH LQVWUXFWLRQ PDQXDO PD FDXVH KDUPIXO LQWHUIHUHQFH WR UDGLR FRPPXQLFDWLRQV 2SHUDWLRQ RI WKLV HTXLSPHQW LQ D UHVLGHQWLDO DUHD LV OLNHO WR FDXVH KDUPIXO LQWHUIHUHQFH LQ ZKLFK FDVH WKH XVHU ZLOO EH UHTXLUHG WR FRUUHFW WKH LQWHUIHUHQFH DW KLV RZQ H SHQVH ຍਢ ʳ ʳ ʳˣ ˢ Ζᇠᑑ᧘၀ ߓอऱփຝ٠ Ζʳ ࣹრΚʳ ء ข ຏመ ڍ...

Page 11: ...n operating system Microsoft Windows Server 2003 R2 32 bit Enterprise Edition operating system Microsoft Windows Server 2003 Standard Edition operating system and Microsoft Windows Server 2003 Enterprise Edition operating system are called Windows Server 2003 for short Microsoft Windows 2000 Server operating system Microsoft Windows 2000 Advanced Server operating system and Microsoft Windows 2000 ...

Page 12: ... ft series ᴾ NEC Express5800 ft series is a fault tolerant ft server focusing on high reliability in terms of fault tolerance in addition to high performance scalability and general versatility provided by NEC Express5800 series In the event of trouble its dual configuration will allow the system to instantaneously isolate the failed parts to assure non stop running operation will be moved smoothl...

Page 13: ...cription This chapter describes what you should know about the product its component names functions operating procedures as well as handling of devices and other parts Chapter 3 Windows Setup and Operation This chapter describes setup and operation specific to the product when it is on Windows Chapter 4 System Configuration This chapter describes how to make settings of built in basic input outpu...

Page 14: ...d and check the individual items If some component is missing or damaged contact your sales agent Keep the accessories in a safe place You will need them when you perform setup addition of options or replacement of failed components To check NEC EXPRESSBUILDER components see the attached list Be sure to fill out and mail the software registration card that is attached to your operating system Make...

Page 15: ......

Page 16: ...ࣹრࠃႈ 1 16 ڜ ᇘΔฝ೯Δঅጥ ຑ ࣹრࠃႈ 1 17 ᖞ ᖙ փຝ ໂழऱࣹრࠃႈ 1 18 ᖙ ࣹ რࠃႈ 1 19 ᖲਮ ࣚۻڤ ᕴऱࣹრࠃႈ 1 20 DISPOSAL OF EQUIPMENT AND CONSUMABLES 1 22 IF SYSTEM TROUBLE IS SUSPECTED 1 23 ABOUT REPAIR PARTS 1 23 ABOUT OUR WEB SERVICE 1 23 ڜ ٤ࣹრࠃႈ 1 25 ԫ ࣹრࠃႈ 1 25 ࠌ ش ሽᄭ ሽᄭᒵࣹრࠃႈ 1 26 ڜ ᇘΔฝ೯Δঅጥ ຑ ࣹრࠃႈ 1 27 ᖞ ᖙ փຝ ໂழऱࣹრࠃႈ 1 29 ᖙ ࣹ რࠃႈ 1 30 ᖲਮ ࣚۻڤ ᕴऱࣹრࠃႈ 1 31 ᖙ ࣹ რࠃႈ 1 32 ໂ ऱᐒඵ 1 34 ᡖጊߓอ נ ਚᎽழ 1 35 ຝٙፂଥ 1 35 ጻሁࣚ೭ 1 35 Chapter...

Page 17: ...figuration on NEC Express5800 ft series 3 26 Configuring Dual LAN 3 27 Removing Dual LAN 3 32 CHECK THE DUPLICATING OPERATION OF MODULES 3 34 Evaluate Startup and Stop of CPU IO Modules 3 34 NEC Express5800 ft series SERVICE PROGRAM CONFIGURATION 3 37 FILE CHECK FEATURE OF GeminiEngine Control Software 3 38 Checking files 3 38 Outputting to Event Log 3 39 Dialog 3 40 VGA DRIVER 3 41 Changing the C...

Page 18: ...l 5 86 Overview 5 86 When the Server Status Becomes Non redundant 5 86 Automatic firmware update 5 86 Setup Window 5 87 Chapter 6 Maintenance 6 1 DAILY MAINTENANCE 6 2 Checking Alert 6 2 Checking STATUS LEDs 6 2 Making Backup Copies 6 3 Cleaning 6 3 SYSTEM DIAGNOSTICS 6 7 Test Items 6 7 Startup and Exit of System Diagnostics 6 7 OFF LINE MAINTENANCE UTILITY 6 10 Starting the Off line Maintenance U...

Page 19: ... DRIVE 8 5 Installing 3 5 inch Hard Disk Drive 8 6 Removing 3 5 inch Hard Disk Drive 8 8 Replacing 3 5 inch Hard Disk Drive 8 9 5 25 inch device 8 10 Installing 5 25 inch Device 8 11 Removing 5 25 inch Device 8 12 CPU IO Module 8 13 Precautions 8 13 Removing CPU IO Module 8 14 Installing CPU IO Module 8 16 DIMM 8 17 Precautions 8 18 Installing DIMM 8 19 Removing DIMM 8 21 Replacing DIMM 8 22 PROCE...

Page 20: ...Chapter 1 Precautions for Use This chapter includes information necessary for proper and safe operation of the server ...

Page 21: ...abels are placed in certain parts of the system so that the user stays alert to possible risks Do not remove or damage these labels If some label is missing about to peel off or illegible contact your sales agent Server Chassis Tower model Front Rear ...

Page 22: ...Precautions for Use 1 3 Rack model Front Rear ...

Page 23: ...1 4 Precautions for Use CPU IO modules The following shows the place on CPU IO modules where the label is attached Standard model ...

Page 24: ...Precautions for Use 1 5 Water Cooling kit ...

Page 25: ... smoke odor or noise If the equipment emits smoke odor or noise immediately flip off the POWER switch unplug the cord and contact your sales agent There is a risk of a fire Do not insert a wire or metal object Do not insert a wire or metal objects into a vent or disk drive slot There is a risk of an electric shock Do not use the equipment in an unsuitable place Do not install a server rack in an u...

Page 26: ...d there is a risk of overheating that could lead to a fire Do not plug the cord insecurely Insert the plug firmly into an outlet There is a risk of heat or fire due to poor contact If dust settles on the slots and it absorbs moisture there is also a risk of heat or fire Do not use nonconforming power cords AC cord is to spend the thing of the next specifications Maximum 4 5m 14 76 ft long Rated mi...

Page 27: ...fingers on the rail when you mount dismount the equipment into from the rack Do not use or store this product in corrosive environment Avoid the usage or storage of this product in an environment which may be exposed to corrosive gases such as those including but not limited to sulfur dioxide hydrogen sulfide nitrogen dioxide chlorine ammonia and or ozone Avoid installing this product in a dusty e...

Page 28: ...ice cable or connector may cause an electric shock or a fire resulted from a short circuit Do not use any non designated interface cable Use only interface cables designated by NEC identify which component or connector to attach beforehand If you use a wrong cable or make a wrong connection there is a risk of short circuit that could lead to a fire You also have to observe the following prohibitio...

Page 29: ...of disassembling replacing or recharging it yourself Disconnect the power plug before cleaning the server Make sure to power off the server and disconnect the power plug from a power outlet before cleaning or installing removing internal optional devices Touching any internal device of the server with its power cord connected to a power source may cause an electric shock even if the server is off ...

Page 30: ...he equipment when it thunders Unplug the equipment when it threatens to thunder If it starts to thunder before you unplug the equipment do not touch the equipment and cables There is a risk of a fire or electric shock Keep animals away Animal s waste or hair may get inside the equipment to cause a fire or electric shock Do not place any object on top of the server The object may fall off to cause ...

Page 31: ...ht is imposed on a single place To distribute the weight attach stabilizers or install two or more racks It may fall down to cause injuries Do not assemble parts alone It takes at least two people to mount doors and trays to a rack You may drop some parts to cause a breakage or injuries Do not pull a device out of the rack if it is unstable Before pulling out a device make sure that the rack is fi...

Page 32: ...ial port RS 232C or the control using PowerChutePlus Check and adjust the system clock before operation in the following conditions After transporting the equipment After storing the equipment After the equipment halt under the conditions which is out of the guranteed environment conditions Temperature 10 to 35 C Humidity 20 to 80 Check the system clock once in a month It is recommended to operate...

Page 33: ...attach and connect Make sure that your options are compatible with the system If you attach any incompatible option there is a risk of malfunction that could lead to a breakdown It is recommended to use NEC s genuine option products Some competitors products are compatible with this server However servicing for trouble or damage resulting from such a product will be charged even within the warrant...

Page 34: ...ࢤऱᖙ ՂΖ ء ข լ ڜ ᇘ ڇ ᠔ ໂΕ ౨ ໂΕ ࡶڙ ᖲᕴΕሎᙁ ໂ ᄎ ٲ Գ ࡎ א Ꮑ ৫ ױ ᔾࢤऱ ໂࡉᖲᕴՂΔՈլ ࠌ ءش ข ࠐ ࠫຍࠄᖲᕴΖ ڕ ല ء ข ش ຍᣊߓอऱ ໂ ᖲᕴΔທ ګ Գߪࠃਚ ತขჾ Δ ء ֆ ᄗլ ຂΖ س কᄿΕฆ Εᠧଃழլ ࠌ ش Ζ س কᄿΕฆ Εᠧଃ ழΔᓮऴ ᣂຨሽᄭ32 5Δࠀലሽᄭ ᙰൕ ஆՂࢸՀΖ ྥ ᓮፖᆖᔭ ࢨፂᥨࣚ೭ֆ ᜤᢀΖᤉᥛࠌ ش ᄎᖄી ߀ Ζ լ Եᥳ ࡉ८᥆ׂΖ լ ല८᥆ׂࡉᥳ ฆढ Եຏ ࢨຌ ᖲΕ٠ ᖲऱᜓᎼΖ ڶ ᤛሽऱ ٲ ᙠΖ CAUTION ໂփլ ၞֽࡉฆढΖ ໂփլ ၞԵֽΕಾΕ ฆढΖ ױڶ ౨ᖄી ࡉ߀ ᤛሽΖԫ ၞԵฆढΔ ᓮ ܛم ᣂຨሽᄭΔലሽᄭ ᙰൕ ஆՂࢸՀࠐΖլ ࣈ Δᓮፖᆖᔭ ࢨፂ ᥨࣚ೭ֆ ᜤᢀΖ ...

Page 35: ...ڕ ຑ ፖ ء ข ሽᄭ լઌฤऱሽᒵΔᄎ ڂ መ ᑷۖᖄી ߀ Ζ լ ڇ ԫଡ ஆՂ ڍ ଡሽᄭᒵΖ ஆ ڕ መᠰࡳሽੌΔᄎ ڂ መᑷۖᖄી ߀ ऱ ٲ ᙠΖ լ Եԫ ת Ζ ᓮലሽᄭ ᙰऴ ࠩࢍຝΖ ڕ Եԫ ת ᄎ ڂ ᤛլߜۖ ᑷΔທ ߀ ګ Ζ Δ Եຝ ॵڕ ထ ۊ ቺΕֽዠ Δᄎ ڂ ᑷᖄી ߀ Ζ լ ࠌ آش ਐࡳऱሽᄭᒵΖ ᓮࠌ ش Հ٨ ऱ ሽᄭᒵΖ ९ P IW Δ ᠰࡳሽᚘ 9 Δ6 7ሽᄭᒵΖ ڼ Δᖙ ࡉ ຑ ሽᄭᒵழᓮᙅ א ՀࣹრࠃႈΖ լ ࣆਏሽᄭᒵΖ լ ሽᄭᒵ լ ᦛ މ ሽᄭᒵΖ լ ࠌሽᄭᒵᔾ२ ᖂᢐ Ζ լ ڴށ ሽᄭᒵΖ լ ᔐᔏሽᄭᒵΖ լ ڇ ሽᄭᒵՂሉԵढ Ζ լ தᆙሽᄭᒵΖ լ ኙሽᄭᒵၞ ޏ ທΕ ף ՠΕଥ Ζ լ ࡳࡐش ᕴ ࡐࡳሽᄭᒵΖ լ ࠌ ش ჾ ऱሽᄭᒵΖΰჾ ऱሽᄭᒵ ޓܛم ང ઌ ٵ ऱሽᄭᒵΖ ޓ ངࠃࡵ...

Page 36: ...լ ڶڇ ፍ ࢤ ΰ ڕ Բ ทΕස ทΕེΕසΕ ࢨ౬ αऱᛩቼխࠌ ء ژࢨش ข Ζ լ ല ء ข ڜ ᇘ ۊڇ ቺለ ڶܶࢨڍ ፍ ࢤढᔆ ཻڕ ၪࢨทᛸ ऱ ֱچ Ζ լ ല ء ข ڜ ᇘ ڇ խܶ ڶ መၦ८᥆ᅷ ࢨأ ႚᖄศ ऱ ֱچ Ζ Ղ૪ᛩቼ ױ ౨ᖄી ء ข ፍ ࢨ ሁΔ ۖڂ ჾᡏข Δ ದ ߀ Ζ ኙข ڜ ᇘࢨ ژ ᛩቼ ڶ ٚ۶ጊംΔᓮፖᆖᔭ ࢨፂଥࣚ೭ֆ ᜤᢀΖ լ ࠌ آش ਐࡳऱॾᇆᒵΖ ࠌ ش 1 ਐࡳऱॾᇆᒵΔࠀ ڇ ᒔᎁຑ ໂࡉտ ၞ ຑ Ζࠌ آش ਐࡳॾᇆᒵ ࢨຑ ᙑᎄ ᄎທ ګ ሁΕᖄી ߀ Ζ ॾᇆᒵऱᖙ ࡉ ຑ Δႊᙅ אښ ՀࣹრࠃႈΚ լ ࠌ ش ٚ۶ჾᡏऱॾᇆᒵ ᙰΖ լ ᔐᔏॾᇆᒵΖ լ ॾڇ ᇆᒵՂሉԵढ Ζ ॾᇆᒵ ᠾ೯ழլ ࠌ ش Ζ ϡ㽕Փ ӏԩ າⱘֵ㰳 Ǆ ...

Page 37: ...ΰሼ ۚณ լߠαΖ լ ᖐ ࣈೈᔶሽ ۃ Ζ ء ข փຝ ڜ ᇘ ڶ ᔶሽ ۃ Ζᓮլ ࣈՀሽ ۃ Ζᔶሽ ۃ ᔾ२ ࢨ ௦ֽ ױڶ ౨ س ᡨ੦Ζ ط ሽ شࠌۃ ཚૻۖᖄી ໂլ౨ إ ൄሎ ழΔլ ࣈ Ε ޓ ངΕ ך ሽ Δ ᓮፖᆖᔭ ࢨፂᥨࣚ೭ֆ ᜤᢀΖ 堚ᑥ ࣚۻ ᕴছᓮࢸՀሽᄭ ஆΖ ᖞ ࢨࣈᇘ ء ໂփຝऱᙇ ᆜழΔ ឰ ໂሽᄭΔࠀࢸՀሽᄭ ᙰΖ ࠌܛ բᣂຨሽᄭΔ ຑ ထሽᄭᒵΔ ᤛࠩٚ۶փຝ ໂՈ ڶ ᤛሽऱ ٲ ᙠΖ ΔᓮᆖൄࢸՀሽᄭ ᙰΔ ش ؒᚴ ۊ ቺࡉॵထढΖ ۊڶ ቺࢨֽዠ ॵထழ ᄎ ᑷΔ ڶ ᖄી ߀ ऱ ٲ ᙠΖ CAUTION ࣹრ ᄵ ء ข ᣂຨሽᄭ Δփᆜ փຝ ໂսྥ ᄵणኪΖᓮ ךڇ ܐ থհ ၞ ࣈᇘΖ ᒔᎁ ڜ ᇘ ݙ ฅΖ ሽᄭᒵࡉॾᇆᒵΕ ٙࣨ ᒔኔ ڜ ᇘ ݔ ᅝΖ ڜ ᇘլ߂ ױڶ ౨ ದ ᤛլߜΔ ױ ౨ທ ګ কᄿࡉထ ...

Page 38: ...ழΔ ش অᥨ ړ տ Δ ܡ ঞ ڶ ᖄી ࢨ߀ ᤛሽऱ ٲ ᙠΖ ᖙ ࣹ რࠃႈ CAUTION լ ᨃᡒढᔾ२Ζ ᡒढऱඈइढࡉֻᕓၞԵ ໂ ױ ౨ᖄી ࡉ߀ ᤛሽΖ ໂՂլ ᆜढ Ζ ढ ଙՀ ױ ౨ ದ ՋΔధᡏ ࢨᖄી ߀ Ζ լ ല٠ ᖲ ڮ ᒌࢮ נ ᆜΖ ַ ڮ ᒌխၞԵ ۊ ቺ ದሎ ᙑᎄΖ ٵ ழ ַ ڂ ᅸᐳ ທ ڮګ ᒌჾ Ζ լ ؚڇ ሼழᤛ ᖲᕴΖ ؚ ሼழᓮࢸՀሽᄭ ᙰΖ ࠐڕ լ ࢸՀሽᄭ ᙰΔᓮլ ᤛ ໂ ᒵᨱ Δ ַ ࢨ߀ س ᤛሽΖ լ ڇ ໂॵ२ࠌ ش ೯ሽᇩࢨࡅ ᕴΖ ءڇ ข ॵ२ழᓮᣂຨ ೯ሽᇩ ࡅ ᕴሽᄭΔ ַ ڂ ሽंᐙ ᖄીሎ ᙑᎄΖ ...

Page 39: ...ה อ ױ ౨ᄎ ࠩᐙ Δࠀ ᖲਮๅᆵ ױ ౨ᖄી ृࢨ߀ Գߪ ୭Ζ ڶ ᣂ ڜ ᇘᛩቼࡉ ᔼ ݾ ऱᇡาࠃႈᓮ ᔹॵ ऱ ࢨם ش ፖᆖᔭ ࢨፂᥨࣚ೭ ֆ ᜤᢀΖ CAUTION ᓮ լ ۰ࢨᅸ ਐΖ ല ء ᖲᕴ ڜ ᇘࠩᖲਮՂࢨृൕᖲਮՂ ሉऱழଢΔᓮ೭ ؘ א ᄶ૩ቤ ਐΖ ᓮᒔᎁ ٵ ழ ڶ ԿԳ א Ղԫದၞ ჺሎ ڜ ᇘ ࣚۻڼ ᕴऱ೯ Ζ Աᝩ Գߪ ୭Δᓮլ ല ء ᖲᕴ ڜ ᇘࠩᖲਮՂΖᚨᇠ ط መറᄐಝᒭऱ ፂᥨԳ ࠐ ڜ ᇘΖ ڜ ᇘᖲᕴழլ౨ലᖲᕴऱࢬ ૹڶ ၦ ط ԫଡ ࢭࠐֱچ ሉΖ Ա ཋૹၦΔᚨᇠ ף ᇘࡐࡳᕴࢨृ ٵ ழ ڜ ᇘࠟଡࢨ ڍޓ ऱᖲਮΔ ܡ ঞᖲਮ ױ ౨ ᄎႜଙᖄીԳߪ ୭Ζ լ ᖐ ิᇘሿຝٙΖ ലছ ࡉ ڮ ਮ ڜ ᇘࠩᖲਮՂ Ꮑ ࠟԳ٥ ګݙٵ Δ ܡ ঞ ױ ౨ᄎ ڂ ሿຝٙၓᆵ ۖᖄીჾᡏࢨृԳߪ ୭Ζ լ ൕլ߂ࡐऱᖲਮխࢼ...

Page 40: ...Use 1 21 CAUTION լ ൕᖲਮࢼ ࠟנ ଡࢨृࠟଡ א Ղऱ ໂΖ ٵ ழࢼ ࠟנ ଡࢨृࠟଡ א Ղऱ ໂ ױ ౨ᖄીᖲਮႜଙΖԫ ڻ ౨ࢼ נ ԫଡ ໂΖ լ ᇘ መ ڍ ሽᒵΖ Աᝩ ࡉ߀ ໂჾᡏΔᓮ೭ ؘ ᒔঅլ መᒵሁऱᠰࡳ ሉΖ ڶ ᣂሽԺ ໂ ऱ ڜ ᇘࡉሽᒵऱ ڍޓ ᇷಛᓮᜤᢀሽՠࢨृᅝ چ ऱሽԺֆ Ζ լ ڇ ໂሎ ழࢸ נ ໂΖ լ ࢸ ࣈࢨנ ೈሎ խऱ ໂΖ ڶ ᖄીߓอਚᎽࡉჾᡏऱ ٲ ᙠΖ ...

Page 41: ... data before disposal You need to exercise sufficient care to protect privacy and confidential information Some of the system components have limited lifetime e g cooling fans built in batteries built in CD ROM drive floppy disk drive and mouse For stable operation it is recommended to replace them regularly For lifetime of individual components and replacing procedures ask your sales agent WARNIN...

Page 42: ... isn t solved by the above actions stop using the server and consult with your sales agent In this case check LED indications of the server and alarm indications on the display which will serve as helpful information at the time of repair ᴾ ABOUT REPAIR PARTS The minimum duration of holding repair parts of this equipment may be different for each country so contact the NEC sales representatives If...

Page 43: ...justment it is difficult to maintain a good work posture and may get tired soon Be sure to adjust the angle before using the display Adjust Brightness and Contrast Displays allow you to adjust brightness and contrast Optimum brightness and contrast vary depending on the individual age brightness of the room etc you need to make an adjustment accordingly If the screen is too bright or too dark it i...

Page 44: ... ࠌ ءش ข ࠐ ࠫຍࠄᖲᕴΖ ڕ ല ء ข ش ຍᣊߓอऱ ໂ ᖲᕴΔທ ګ Գߪࠃਚ ತขჾ Δ ء ֆ ᄗլ ຂΖ س কᄿΕฆ Εᠧଃழլ ࠌ ش Ζ س কᄿΕฆ Εᠧଃ ழΔᓮऴ ᣂຨሽᄭPOWERΔࠀലሽᄭ ᙰൕ ஆՂࢸ ՀΖྥ ᓮፖᆖᔭ ࢨፂᥨࣚ೭ֆ ᜤᢀΖᤉᥛࠌ ش ᄎᖄી ߀ Ζ լ Եᥳ ࡉ८᥆ׂΖ լ ല८᥆ׂࡉᥳ ฆढ Եຏ ࢨຌ ᖲΕ٠ ᖲऱᜓᎼΖ ڶ ᤛሽऱ ٲ ᙠΖ լ آڇ ਐࡳऱ ࢬࠌ ءش ข Ζ լ آڇ ਐࡳऱᛩቼխ ڜ ᇘ ࣚۻ ᕴᖲਮΖ ܡ ঞΔࠡ ߓה อ ױ ౨ᄎ ࠩᐙ Δࠀ ᖲਮๅᆵ ױ ౨ᖄી ृࢨ߀ Գߪ ୭Ζ ڶ ᣂ ڜ ᇘᛩቼࡉ ᔼ ݾ ऱᇡาࠃႈᓮ ᔹॵ ऱ ࢨם ش ፖᆖᔭ ࢨፂᥨࣚ೭ ֆ ᜤᢀΖ CAUTION ໂփլ ၞֽࡉฆढΖ ໂփլ ၞԵֽΕಾΕ ฆढΖ ױڶ ౨ᖄી ࡉ߀ ᤛሽΖԫ ၞԵฆढΔ ᓮ ܛم ᣂຨሽ...

Page 45: ... ข ሽᄭ լઌฤऱሽᒵΔᄎ ڂ መ ᑷۖᖄી ߀ Ζ լ ڇ ԫଡ ஆՂ ڍ ଡሽᄭᒵΖ ஆ ڕ መᠰࡳሽੌΔᄎ ڂ መᑷۖᖄી ߀ ऱ ٲ ᙠΖ լ Եԫ ת Ζ ᓮലሽᄭ ᙰऴ ࠩࢍຝΖ ڕ Եԫ ת ᄎ ڂ ᤛլߜۖ ᑷΔທ ߀ ګ Ζ Δ Եຝ ॵڕ ထ ۊ ቺΕֽዠ Δᄎ ڂ ᑷᖄી ߀ Ζ լ ࠌ آش ਐࡳऱሽᄭᒵΖ ᓮࠌ ش Հ٨ ऱACሽᄭᒵΖ ९4 5m 14 76 ft Δ ᠰࡳሽᚘ V 10AΔ6 7ሽᄭᒵΖ ڼ Δᖙ ࡉ ຑ ሽᄭᒵழᓮᙅ א ՀࣹრࠃႈΖ լ ࣆਏሽᄭᒵΖ լ ሽᄭᒵΖ լ ᦛ މ ሽᄭᒵΖ լ ࠌሽᄭᒵᔾ२ ᖂᢐ Ζ լ ڴށ ሽᄭᒵΖ լ ᔐᔏሽᄭᒵΖ լ ڇ ሽᄭᒵՂሉԵढ Ζ լ தᆙሽᄭᒵΖ լ ኙሽᄭᒵၞ ޏ ທΕ ף ՠΕଥ Ζ լ ࡳࡐش ᕴ ࡐࡳሽᄭᒵΖ լ ࠌ ش ჾ ऱሽᄭᒵΖΰჾ ऱሽᄭᒵ ޓܛم ང ઌ ٵ ऱሽᄭᒵΖ...

Page 46: ... ء ໂ ᆜ ڕڇ Հ ࢬࡉ ء آ ਐࡳऱ ࢬΔ ڶ ᖄી ߀ ऱ ٲ ᙠΖ ۊ ቺለ ڍ ऱ ࢬ ᑷֽᕴல ᛘ ለ ऱ ࢬ ၺ٠ऴ ऱ ࢬ լؓ ऱ ࢬ ᓮ լ ۰ࢨᅸ ਐΖ ല ء ᖲᕴ ڜ ᇘࠩᖲਮՂࢨृൕᖲਮՂ ሉऱழଢΔᓮ೭ ؘ א ᄶ૩ቤ ਐΖ լ ڇ ፍ ࢤᛩቼխࠌ ژࢨش ໂΖ լ ڶڇ ፍ ࢤ ΰ ڕ Բ ทΕස ทΕེΕසΕ ࢨ౬ αऱᛩቼխࠌ ء ژࢨش ข Ζ լ ല ء ข ڜ ᇘ ۊڇ ቺለ ڶܶࢨڍ ፍ ࢤढᔆ ཻڕ ၪࢨทᛸ ऱ ֱچ Ζ լ ല ء ข ڜ ᇘ ڇ խܶ ڶ መၦ८᥆ᅷ ࢨأ ႚᖄศ ऱ ֱچ Ζ Ղ૪ᛩቼ ױ ౨ᖄી ء ข ፍ ࢨ ሁΔ ۖڂ ჾᡏข Δ ದ ߀ Ζ ኙข ڜ ᇘࢨ ژ ᛩቼ ڶ ٚ۶ጊംΔᓮፖᆖᔭ ࢨፂଥࣚ೭ֆ ᜤᢀΖ ...

Page 47: ...ᇘ ࣈೈ ױ ᙇ ٙࢨृࣈᇘॾᇆᒵছ٣ലሽᄭᒵൕ ஆࢸՀΖ ࠌܛ ሽᄭբ ឰΔ ڇ ሽᄭᒵຑ ऱणኪՀΔ ױ ౨ ڂ ᤛॾᇆᒵࡉտ ข س ᤛሽΕࢨ ڂ ሁۖ ದ ߀ Ζ լ ࠌ آش ਐࡳऱॾᇆᒵΖ ࠌ ش NECਐࡳऱॾᇆᒵΔࠀ ڇ ᒔᎁຑ ໂࡉտ ၞ ຑ Ζࠌ آش ਐࡳॾᇆ ᒵࢨຑ ᙑᎄ ᄎທ ګ ሁΕᖄી ߀ Ζ ॾᇆᒵऱᖙ ࡉ ຑ Δႊᙅ אښ ՀࣹრࠃႈΚ լ ࠌ ش ٚ۶ჾᡏऱॾᇆᒵ ᙰΖ լ ᔐᔏॾᇆᒵΖ լ ॾڇ ᇆᒵՂሉԵढ Ζ ॾᇆᒵ ᠾ೯ழլ ࠌ ش Ζ լ ࠌ ش ٚ۶ჾᡏऱॾᇆᒵΖ ...

Page 48: ...ΰሼ ۚณ լߠαΖ լ ᖐ ࣈೈᔶሽ ۃ Ζ ء ข փຝ ڜ ᇘ ڶ ᔶሽ ۃ Ζᓮլ ࣈՀሽ ۃ Ζᔶሽ ۃ ᔾ२ ࢨ ௦ֽ ױڶ ౨ س ᡨ੦Ζ ط ሽ شࠌۃ ཚૻۖᖄી ໂլ౨ إ ൄሎ ழΔլ ࣈ Ε ޓ ངΕ ך ሽ Δ ᓮፖᆖᔭ ࢨፂᥨࣚ೭ֆ ᜤᢀΖ 堚ᑥ ࣚۻ ᕴছᓮࢸՀሽᄭ ஆΖ ᖞ ࢨࣈᇘ ء ໂփຝऱᙇ ᆜழΔ ឰ ໂሽᄭΔࠀࢸՀሽᄭ ᙰΖ ࠌܛ բᣂຨሽᄭΔ ຑ ထሽᄭᒵΔ ᤛࠩٚ۶փຝ ໂՈ ڶ ᤛሽऱ ٲ ᙠΖ ΔᓮᆖൄࢸՀሽᄭ ᙰΔ ش ؒᚴ ۊ ቺࡉॵထढΖ ۊڶ ቺࢨֽዠ ॵထழ ᄎ ᑷΔ ڶ ᖄી ߀ ऱ ٲ ᙠΖ CAUTION ࣹრ ᄵ ء ข ᣂຨሽᄭ Δփᆜ փຝ ໂսྥ ᄵणኪΖᓮ ךڇ ܐ থհ ၞ ࣈᇘΖ ᒔᎁ ڜ ᇘ ݙ ฅΖ ሽᄭᒵࡉॾᇆᒵΕ ٙࣨ ᒔኔ ڜ ᇘ ݔ ᅝΖ ڜ ᇘլ߂ ױڶ ౨ ದ ᤛլߜΔ ױ ౨ທ ګ কᄿࡉထ ...

Page 49: ... ᤛሽऱ ٲ ᙠΖ ᖙ ࣹ რࠃႈ CAUTION լ ڇ ໂሎ ழࢸ נ ໂΖ լ ࢸ ࣈࢨנ ೈሎ խऱ ໂΖ ڶ ᖄીߓอਚᎽࡉჾᡏऱ ٲ ᙠΖ լ ؚڇ ሼழᤛ ᖲᕴΖ ؚ ሼழᓮࢸՀሽᄭ ᙰΖ ࠐڕ լ ࢸՀሽᄭ ᙰΔᓮլ ᤛ ໂ ᒵᨱ Δ ַ ࢨ߀ س ᤛሽΖ լ ᨃᡒढᔾ२Ζ ᡒढऱඈइढࡉֻᕓၞԵ ໂ ױ ౨ᖄી ࡉ߀ ᤛሽΖ ໂՂլ ᆜढ Ζ ढ ଙՀ ױ ౨ ದ ՋΔధᡏ ࢨᖄી ߀ Ζ լ ല٠ ᖲ ڮ ᒌࢮ נ ᆜΖ ַ ڮ ᒌխၞԵ ۊ ቺ ದሎ ᙑᎄΖ ٵ ழ ַ ڂ ᅸᐳ ທ ڮګ ᒌჾ Ζ լ ڇ ໂॵ२ࠌ ش ೯ሽᇩࢨࡅ ᕴΖ ءڇ ข ॵ२ழᓮᣂຨ ೯ሽᇩ ࡅ ᕴሽᄭΔ ַ ڂ ሽंᐙ ᖄીሎ ᙑᎄΖ ...

Page 50: ...ല ء ᖲᕴ ڜ ᇘࠩᖲਮՂΖᚨᇠ ط መറᄐಝᒭऱ ፂᥨԳ ࠐ ڜ ᇘΖ ႛࠎፂᥨԳ ᔹᦰ ڜ ᇘᖲᕴழլ౨ലᖲᕴऱࢬ ૹڶ ၦ ط ԫଡ ࢭࠐֱچ ሉΖ Ա ཋૹၦΔᚨᇠ ף ᇘࡐࡳᕴࢨृ ٵ ழ ڜ ᇘࠟଡࢨ ڍޓ ऱᖲਮΔ ܡ ঞᖲਮ ױ ౨ ᄎႜଙᖄીԳߪ ୭Ζ լ ᖐ ิᇘሿຝٙΖ ലছ ࡉ ڮ ਮ ڜ ᇘࠩᖲਮՂ Ꮑ ࠟԳ٥ ګݙٵ Δ ܡ ঞ ױ ౨ᄎ ڂ ሿຝٙၓᆵ ۖᖄીჾᡏࢨृԳߪ ୭Ζ լ ൕլ߂ࡐऱᖲਮխࢼ נ ໂΖ נࢼڇ ໂհছᓮᒔᎁᖲਮբᆖ ࡐᕴࢨृຏመ ݼ ᔼ ݾ ࡐࡳΖ լ ൕᖲਮࢼ ࠟנ ଡࢨृࠟଡ א Ղऱ ໂΖ ٵ ழࢼ ࠟנ ଡࢨृࠟଡ א Ղऱ ໂ ױ ౨ᖄીᖲਮႜଙΖԫ ڻ ౨ࢼ נ ԫଡ ໂΖ լ ᇘ መ ڍ ሽᒵΖ Աᝩ ࡉ߀ ໂჾᡏΔᓮ೭ ؘ ᒔঅլ መᒵሁऱᠰࡳ ሉΖ ڶ ᣂሽԺ ໂ ऱ ڜ ᇘࡉሽᒵऱ ڍޓ ᇷಛᓮᜤᢀሽՠࢨृᅝ چ...

Page 51: ... ຑ ࢨृࠌ ش 3RZHU KXWH3OXV ၞ ࠫΖ ڇ Հ٨ൣउՀၞ ᖙ ழΔᓮᛀ ࠀᓳᖞߓอழᤪΚ ኙ ء ໂၞ ሎᙁ ኙ ء ໂၞ ԫ ழၴऱᚏ ژ ᅝ ໂ ڇ إנ ൄᛩቼයٙՀ ᄵ৫ a e ᛘ৫Κ a ೖַழΖ ᓮ ִޢ ᛀ ԫ ߓڻ อழᤪΖ ߓ ڕ อኙழၴ ޣ ৰ ऱ壄ᒔ৫ ڜ ᇘ ڶ ழၴ ࣚۻ ᕴ ΰ173αऱᇩΔ৬ᤜ ش ழၴ ࣚۻ ᕴࠐ ᄐߓอழᤪΖ ࠌܛ ڕ ၞ ԱழᤪᓳᖞΔ ਢ ᙟထழၴऱੌຓߓอழᤪսྥ ထೣᠦ إ ൄֽؓऱᇩΔᓮ ٻ ᆖᔭ ࢨፂᥨࣚ೭ֆ ᘬ ᇬΖ ڕ অ ژ ᇠ ໂΔᓮല ໂঅ אڇژ Հᛩቼᄵ৫Հ ᄵ৫ WR e Δᛘ৫ WR Δྤ Ζ ڇ ല 1 SUHVV IW ߓ٨Εփຝ ױ ᙇ ໂࢨໂٝ ໂ ฏ ڤ ડྥൕᄵ৫ ৰ ऱ ֱچ ฝࠩᄵᄊऱ ֱچ ழΔᄎ س ွΖ ڇ ڕ ຍጟणኪՀࠌ ش ऱᇩΔᄎ ದਚᎽࢨߓอഽᑭΖ Աঅᢞૹ ...

Page 52: ...Precautions for Use 1 33 ء ข Δ ਢ ڼط ข س ऱధჾࢨਚᎽΔ ڇঁܛ অଥཚၴփՈ گ ፂଥ၄ ش Ζ ...

Page 53: ... ַ ໂऱ Εໂٝ٠ Εຌ ࠡ ױה ᐊ ΰ 5 5 αխ ژ ᚏऱ ᇷறΔ ױ ౨ รԿृᓤ ࢨ Δ ப شה Δᓮড় ຂ ኔ ܔ ೈຍࠄᇷறΖ ڇ ᐒඵ ໂழᚨ ך ە ᐞঅᥨଡԳឆߏ ٞᄐऱᖲയᇷಛΖ ࣚۻ ᕴऱਬࠄຝٙࠩࠌ ش ཚૻ ؘ ႊ ޓ ངΰଅ Εփᆜሽ ۃ Εփᆜ٠ ᖲΕຌᒌᖲΕᄶ ቕ α Ζ ࠌ ໂ ࡳሎ Δ৬ᤜࡳཚ ޓ ངຍࠄຝٙΖࠌ ش ཚૻ ޓ ངઌᣂࠃࡵᓮፖᆖ ᔭ ࢨፂᥨࣚ೭ֆ ᜤᢀΖ WARNING լ ᖐ ࣈၲᔶሽ ۃ Ζ ء ໂփᇘ ڶ ᔶሽ ۃ Ζᓮլ ࣈՀሽ ۃ Δ ַᔶሽ ۃ २ Ε௦ֽ س ᡨ੦Ζ ش լ ٵ ীᇆऱሽ ޓۃ ང ױڶ ౨ ದᡨ੦Ζᓮ ᖕ ء ᎅࣔࠐ ሽ ۃ Ζ ሽ ݙشۃ Δ ໂྤऄ إ ൄՠ ழΔլ ࣈ Ε ޓ ངΕ ך ሽ Δᓮፖፂᥨࣚ೭ֆ ᜤᢀΖ ...

Page 54: ...ආ ઌᚨ ऱൻਜΖ 3 ᓮᒔᎁሎ 1 SUHVV IW ߓ٨ ࣚۻ ᕴࢬᏁऱຌ ڤ ਢ ܡ ຟբᆖ إ ᒔ ڜ ᇘΖ 4 ᓮࠌ ؑش Ղᔭഇऱ ݼ ఐ ڤ ኙ ࣚۻ ᕴၞ ᛀ Ζ ڕ ၞ Աઌᚨऱ հ սྥլ౨ إ ൄሎ Δᓮೖַࠌ ࣚۻءش ᕴࠀፖᆖᔭ ࢨፂᥨࣚ೭ ֆ ᜤᢀΖ ڇ ຍጟൣउՀᓮᛀ ࣚۻ ᕴऱਐ ق ᗉ ࠀق ಖᙕ ق ᕴ ق ऱᇷಛΔຍࠄ ڶق ܗ ᖲᕴऱፂᥨΖ ຝٙፂଥ ຝٙঅଥཚ ٺڇ ଡഏ୮լ ٵ Δᓮᘬᇬ1 ᔭഇ ז Ζ ڶ ڕ ਐࡳழཚΔຝٙፂଥല ڇ ೖข অఎ ڣ Ζ ጻሁࣚ೭ ڶ ᣂ1 SUHVV IWߓ٨ א ઌᣂଥ إ ᑓิऱᇷಛΔ אױ ە 1 SUHVV ࠅ چ ጻీΚ KWWS ZZZ QHF FR MS H SUHVV LQGH KWPO ...

Page 55: ...ৰ२ΔຍጟणኪՀՠ ᄎທ ګ ఒ ࡉီԺՀ Ζ ᓳᖞ ق ᕴऱߡ৫ ق ᕴߡ৫Օ ױڍ ՂՀΕؐ ᓳᆏΖ ַᤌณൎ٠ Ե Εঅ ق փ 堚ཐΔᓳᆏ ق ᕴऱߡ৫ ؘ ൄૹ Ζ ڕ լᓳᆏߡ৫Δ ڇ լ ᨠ ऱߡ৫Հՠ Δঞྤऄঅ ߜ ړ ৎΔৰ ఒ Ζ ڼڂ Δࠌ ش ছΔ ঁ ᨠ Δᓮᓳᖞ ق ړ ᕴऱߡ৫Ζ ᓳᖞ ॽ৫ࡉኙֺ৫ ق ᕴࠠ ڶ ᓳᆏॽ৫Εኙֺ৫ऱ פ ౨Ζ ᖕ ࡉ ڣ ଡԳऱ ฆΕࡌ ऱॽ৫լ ٵ Δ ऱ ࠋॽ৫Εኙֺ৫Ո ࢬڶ լ ٵ Δ ڼڂ ᓮ ᖕࠠ ൣउല ᓳᆏࠩ ᨠ ऱणኪΖ መॽΕመᄆຟᄎኙณᅪข س լߜᐙ Ζ ᓳᖞ ᒌߡ৫ ࠄڶ ᒌ אױ ᓳᆏߡ৫Ζᓳᆏ ᒌߡ৫ ޓঁא ᙁԵΔኙ ॊΕ ࡉ ਐऱ ᖜॺൄ ڶ யΖ 堚ᑥᖲᕴ অ ᖲᕴऱᖞᑥլᓵൕભᨠऱߡ৫Δᝫਢൕ פ ౨ࡉ ڜ ٤ߡ৫ࠐ ຟਢॺൄૹ ऱΖ ܑਢ ق ᕴऱ Ղ ۊڶ ڕ ቺ ᧂढΔ ق փ ᄎ...

Page 56: ...apter 2 General Description This chapter describes what you need to know to use the NEC Express5800 ft series Refer to this chapter when you want to know about certain components and how to operate them ᴾ ...

Page 57: ...rted POWER switch mask Remote power on feature AC LINK feature Self diagnosis Memory monitoring feature 1 bit error correction 2 bit error detection Bus parity error detection Temperature monitoring Error notification Built in fan monitoring feature Internal voltage monitoring feature BIOS password feature Security feature security lock for front bezel Power On Self Test POST Test and Diagnosis T ...

Page 58: ...g and redundant memory It assures data redundancy through duplication of server data on an independent storage system These features eliminate server downtime that is usually caused by network disconnection or trouble with the I O controller Ethernet adapter or disk drive and support operation of the network and server applications continuously While being transparent to application software NEC E...

Page 59: ...ardware No need to modify applications You can run Windows Server 2003 compliant applications on NEC Express5800 ft series Thus unlike other highly fault tolerant products special API or scripts are not necessary Automatic mirroring NEC Express5800 ft series automatically maintains data as the current data Automatic detection and notification of faults NEC Express5800 ft series detects and sorts o...

Page 60: ...NEC Express5800 ft series events use unique IDs they are easy to distinguish In service repairing You can repair or replace a failed module even if NEC Express5800 ft series is operating Partition structure On this product the first logical drive will be in the following state when the setup by NEC EXPRESSBUILDER is complete The size varies depending on the specification at setup CHECK The partiti...

Page 61: ...s installed on this server are shown ᴾ ᴾ How CPU modules appear on Device Manager As shown below logical CPUs are displayed as many as there are For multi processor the number of displayed CPUs is the number of physical processors on one CPU IO module multiplied by the number of cores per processor System with one CPU Dual Core System with two CPUs Dual Core ...

Page 62: ...General Description 2 7 How CPU modules appear on Task Manager As with Device Manager logical CPUs are displayed as many as there are ᴾ ...

Page 63: ...he description on the front view page 2 9 3 Key slot The slot you insert the security key to unlock the front door 4 Drive cover The cover to be detached when removing the backup device bay Tower model 1 Front bezel The cover to protect devices in the front this cover can be locked by the security key shipped together 2 LEDs For more information see the description on the front view page 2 13 3 Ke...

Page 64: ...General Description 2 9 Front View inside The following illustrations show components in the front of the tower model and the rack model Tower model with the front door open ...

Page 65: ...ks in green illuminates in amber or blinks in amber 5 CPU IO module 0 status LED This LED indicates the status of the CPU IO module 0 see page 2 26 When the module is running successfully the LED illuminates in green If the module has a problem the LED blinks in green illuminates in amber or blinks in amber 6 UID LED blue This LED blinks by a command from software 7 POWER switch This switch is use...

Page 66: ...14 Module POWER switch This switch is used to control power supply to a module The switch is pressed when removing a failed module 15 Module POWER LED See page 2 27 16 Module FAULT LED See page 2 27 17 Processor error LED See page 2 27 18 I O error LED See page 2 27 19 Memory group 3 error LED See page 2 27 20 Fan 2 error LED See page 2 28 21 Fan 1 error LED See page 2 28 22 Memory group 2 error L...

Page 67: ...escription 26 Power supply unit error LED See page 2 28 27 HCS1 error LED See page 2 28 28 Heat warning LED See page 2 28 29 Backup device bays These bays are used to install optional drives such as DAT or AIT drives ...

Page 68: ...General Description 2 13 Rack model with the front door open ...

Page 69: ...ks in green illuminates in amber or blinks in amber 5 CPU IO module 0 status LED This LED indicates the status of the CPU IO module 0 see page 2 26 When the module is running successfully the LED illuminates in green If the module has a problem the LED blinks in green illuminates in amber or blinks in amber 6 UID LED blue This LED blinks by a command from software 7 POWER switch This switch is use...

Page 70: ...14 Module POWER switch This switch is used to control power supply to a module The switch is pressed when removing a failed module 15 Module POWER LED See page 2 27 16 Module FAULT LED See page 2 27 17 Processor error LED See page 2 27 18 I O error LED See page 2 27 19 Memory group 3 error LED See page 2 27 20 Fan 2 error LED See page 2 28 21 Fan 1 error LED See page 2 28 22 Memory group 2 error L...

Page 71: ...2 16 General Description 26 Power supply unit error LED See page 2 28 27 HCS1 error LED See page 2 28 28 Heat warning LED See page 2 28 ...

Page 72: ...tus LED An LED that stays on while the loaded CD ROM is accessed 2 CD tray eject button A button for ejecting the CD tray 3 Manual release hole When the eject button does not work insert a metal pin into this hole to forcefully eject the CD tray ...

Page 73: ...2 18 General Description Rear View Tower model ᴾ Rack model ...

Page 74: ... The connectors are used for connecting devices supporting the USB1 1 interface 8 Monitor connector This connector is used to connect a display device 9 Management LAN port This is a LAN port dedicated to management and can be used when a ft remote management card is installed The port is used when the remote management function or NEC DianaScope is used IMPORTANT The speed and duplex settings of ...

Page 75: ... PCI X slot 2 64 bit 100MHz 3 3V PCI X A PCI board of low profile type is attached to this slot 16 PCI X slot 3 64 bit 100MHz 3 3V PCI X A PCI board of low profile type is attached to this slot 17 SCSI connector This connector is used to connect the internal backup device optional and N8803 032 SCSI board only for tower model ...

Page 76: ...slot numbers see the figure on next page C CPU IO module 320Fb L 320Fb LR model Water cooling model 1 Module handle 2 Cooling fan unit 3 Water cooling kit 4 PCI slot 5 DIMM For more information on slot numbers see the figure on next page 6 Memory Duct 7 ft Remote Management Card CPU IO module 320Fb M 320Fb MR model ᴾ ...

Page 77: ...or A water cooling kit installed for the CPU 1 is attached to this connector 3 Fan connector 4 Processor 1 socket CPU 1 5 Processor 2 socket CPU 2 6 Fan connector 7 LED board connector 8 HCS B connector A water cooling kit installed for the CPU 2 is attached to this connector 9 Lithium battery 10 Jumper switch for BMC configuration 11 Jumper switch for CMOS password clearing ...

Page 78: ...General Description 2 23 12 PCI board slot 12 1 PCI board slot 1 12 2 PCI board slot 2 12 3 PCI board slot 3 13 LAN2 connector 14 LAN1 connector 15 ft remote management card connector ...

Page 79: ... connected device such as a hub and they are connected properly the LED illuminates in green LINK When the network port is sending receiving data successfully the LED blinks in green ACT Speed LED This LED indicates the network interface on which network port s communication mode is running When the LED illuminates in amber it indicates the network interface is working on 100Mbps If the LED does n...

Page 80: ...IONS page 3 2 to configure mirror volumes FT Status LED The LED stays green while the server is running normally in DUPLEX mode If this LED does not illuminate or illuminates blinks in amber there is something wrong with the server ᴾ The table below shows indications of the FT Status LED and their meanings FT status LED indications Description Action Green The device is running successfully in the...

Page 81: ...he CPU IO module handle is not firmly fixed Check to see the CPU IO module is firmly loaded and then fasten the screws of the handle to fix the handle Power supply is off POST is running Wait for a while the LED will illuminate in green and the mode will become Duplex shortly after POST Not on A fatal hardware error has occurred Contact your sales agent One of the CPU IO modules has a problem Chec...

Page 82: ...le is powered on When the CPU IO module is not powered on this LED is off When the LED is illuminating you cannot remove the module Module FAULT LED This LED illuminates in amber when the CPU IO module has a problem ᴾ Processor Error LED This LED illuminates in amber when the processor of the CPU IO module has a problem I O Unit Error LED This LED illuminates in amber when the I O of the CPU IO mo...

Page 83: ...in amber when the water cooling kit 1 in the CPU IO module has a problem ᴾ HCS 2 Error LED This LED illuminates in amber when the water cooling kit 2 in the CPU IO module has a problem ᴾ Access LED on the CD ROM Drive This LED illuminates when the installed CD ROM is being accessed ᴾ Hard Disk Drive LED Each indication of the DISK LED on a hard disk drive bay has a different meaning Blinks in gree...

Page 84: ...uminates in amber the port is operating on 1000BASE T When the LED illuminates in green the port is operating on 100BASE TX Power Supply Unit LED Power supply units located at the rear have power supply unit LEDs When power is supplied to a power supply unit by connecting a power cord to the AC inlet of the power supply unit its LED blinks in green When the server is powered on the LED illuminates...

Page 85: ...ked only by the security keys shipped together Some software programs have commands to eject media on the tray of a CD ROM drive or device installed in a 5 25 inch device bay Before you run any of these commands make sure the front door is open If you run the command with the front door closed the media on the CD ROM tray or 5 25 inch device bumps against the door and the server can get damaged To...

Page 86: ... the slot to release the lock 1 Insert the security key into the slot and turn it left with a little pressure to release the lock 2 Hold the right side of the front bezel lightly and pull it toward you 3 Detach the front bezel from the main unit by sliding it to the left a little to disengage the tabs from the frame To attach the front bezel engage the tabs on the frame on the left side of the mai...

Page 87: ...e NEC logo will appear on the screen IMPORTANT When you connect a power cord to an AC inlet wait ten or more seconds to press the POWER switch Do not turn off the power before you see the NEC logo and a character below the logo It may take one to five minutes for the logo to appear depending on you server configuration ᴾ While the NEC logo is displayed on the screen NEC Express5800 ft series is pe...

Page 88: ...ory modules CPU modules keyboard mouse etc It also shows startup messages for various BIOS setup utilities According to the factory default settings the NEC logo appears on the display while POST is being performed To view POST s details press Esc TIPS You can view POST details from the beginning without the need to press Esc when the BIOS menu is displayed select System Configuration Advanced and...

Page 89: ...ation for using the server Unless this message appears together with an error message you do not need to start the utility to modify the configuration If you wait for a few seconds POST will go on automatically To start the SETUP utility press F2 while the above message is displayed For setting and parameter functions see the section of BIOS setup When SETUP is completed the server will reboot its...

Page 90: ...T or OS startup with different combinations of CPU IO modules If POST does not finish normally with any combinations the server will stop with the state of DC OFF or Post end with an error message displayed While performing retries the server displays or registers the error types For details of error messages see Chapter 7 Troubleshooting POST Error Messages When the server detects an error during...

Page 91: ...k drive letter Floppy Disk Drive Option If you want to use a floppy disk drive with this server connect N8460 002USB FDD UNIT which are available optionally to a USB connector This server supports 3 5 inch 2HD 1 44 MB and 2DD 720KB floppy disks Insert Remove Floppy Disk Before inserting a floppy disk into the drive make sure that NEC Express5800 ft series is on the POWER LED illuminates Insert a f...

Page 92: ...rette smoke Do not leave the floppy disk near water or chemicals Keep away from magnetic objects Do not clip disks Be careful not to drop Store floppy disks in a protective case where they are kept away from magnetic waves or dust To prevent data from being erased accidentally the floppy disk has a write protect notch When the disk is write protected you can read data but you cannot write the data...

Page 93: ...pter 1 Do not leave the CD tray ejected Insert Remove CD ROM Follow the steps below to set a CD ROM 1 Before you insert a CD ROM make sure that the server is powered on When the server is powered on the LED illuminates in green 2 Press the CD tray eject button located in the front of the CD ROM drive The tray is then ejected 3 Hold the CD ROM with its signaling side facing the tray 4 As shown in t...

Page 94: ...u did removal operation of these devices by mistake click Safely Remove Hardware icon again and select Safely remove AMD PCI to USB Open Host Controller The removed device will be then recognized again When you cannot eject a CD ROM When you cannot eject the CD ROM from the server even by pressing the eject button follow the steps below to eject it 1 Press the POWER switch to power off this server...

Page 95: ...t touch the signal side blank side Place the CD ROM gently on the tray with the printed side up Do not scratch or use a pencil or ballpoint pen to write on the CD ROM Keep away from cigarette smoke Do not leave the CD ROM in a place that is subject to direct sunlight or high temperatures e g due to a heater If the CD ROM gets dirty with dust or fingerprints wipe it gently from its center to edge w...

Page 96: ...Chapter 3 Windows Setup and Operation This chapter describes setup procedures to make NEC Express5800 ft series ready for use ...

Page 97: ... the help of operating procedures 1 Click Start Help and Support 2 Select Disks and Data from the topics on the help 3 Select Managing Disks and Volumes Disk Management How To then check the operating procedures Hard Disk Configurations that can be Built on the NEC Express5800 ft series In the NEC Express5800 ft series you need to create mirrors on all volumes and make the volumes dynamic mirror v...

Page 98: ...creating or repairing mirror volume be sure to check the target ID by following the procedures below The pairs of mirror disks as shown above can be created by selecting hard disks whose target IDs are identical in the disk propertiesᴾand by making pairs of disks whose target IDs are 0 and 3 1 and 4 and 2 and 5 which are displayed through Disk View The following explains how to confirm the target ...

Page 99: ... IDs of the other disks When disk numbers and target IDs are matched as shown above define hard disks 0 and 3 hard disks 1 and 4 and hard disks 2 and 5 as mirrored pairs and add mirror volumes Disk No Target ID Disk 0 0 Disk 1 1 Disk 2 2 Disk 3 3 Disk 4 4 Disk 5 5 ...

Page 100: ... 2 1 Click Start Administrative Tools then Computer Management The Computer Management dialog box will appear 2 Click Disk Management under Storage in the console tree The Disk Management window will appear on the right panel 3 Insert a new disk The disk will appear on the Disk Management window IMPORTANT If the status of the disk is Not Initialized right click the disk and initialize it If Foreig...

Page 101: ...e volume of the dynamic disk to mirror and click Add Mirror 6 On the Add Mirror dialog box select the disk to mirror and click Add Mirror IMPORTANT Clicking Add Mirror displays the Logical Disk Manager dialog box but there is no problem Click OK If the server is rebooted during mirror generation mirroring will not be completed Do not reboot the server until the mirroring process is completed ...

Page 102: ...Windows Setup and Operation 3 7 7 The volume status changes to Resynching 8 The mirror configuration is completed if the volume status changes from Resyching to Healthy ...

Page 103: ...ully Disk mirroring is completed properly if the volume layout is Mirror and the status is Healthy on the Disk Management window x Is the mirror configured on the disks of the proper position On the Disk Management window right click the mirrored disks and select Properties Click the General tab and check if the pair of Target IDs areᴾcorrect In the case below the Target ID is 0 and 3 ᵇᴾ ...

Page 104: ... mirror on C drive are discribed here 1 Click Start Administrative Tools Computer Management The Computer Management window will appear 2 Right click the volume of the dynamic disk whose mirror is to be broken and click Break Mirrored Volume 3 Click Yes on the Break Mirrored Volume dialog box 4 Click OK on the Logical Disk Manager dialog box This dialog box is not displayed for data volume ...

Page 105: ...n 5 The mirror is broken and the volumes will be converted to simple volumes In the figure on the right the status of the volumes are as follows System Volume Volume OEM C Status Healthy System Broken Volume Volume OEM Status Healthy ...

Page 106: ... a boot disk on another system it becomes impossible to boot from the disk 1 Insert the disk to import 2 Foreign Dynamic Disk is displayed on Disk Management In the figure on the right Disk 2 and Disk 3 are the inserted disks 3 Right click the disk to import and select Import Foreign Disks 4 In the Import Foregn Disks dialog box select the disk group to import and click OK ...

Page 107: ...3 12 Windows Setup and Operation 5 In the Foreign Disk Volumes dialog box check the volumes to import and click OK 6 The disk import is completed if the disk status changes from Foreign to Online ...

Page 108: ...ror volume a mirror volume is extended in the following order Remove Mirror Extend Volume Add Mirror 1 Remove the mirror of the volume you want to extend and make it a simple volume In the case below the mirror of the volume E is removed to extend the volume E 2 Right click the volume to be extended and click Extend Volume 3 When the Welcome to the Extend Volume Wizard dialog box of the Extend Vol...

Page 109: ...n the Select Disks dialog box enter the amount of space to extend and click Next In this case 1500MB is added 5 Check the settings on the Completing the Extend Volume Wizard dialog box and click Finish 6 The size of the volume is extended ...

Page 110: ...Windows Setup and Operation 3 15 7 Configure the mirror of the extended volume ...

Page 111: ...5 Do not mirror disks using the disk number shown in Disk Management When the disk to be inserted into a slot for dual configuration of disk has been used as a disk which contains the boot volume disk storing the OS the disk cannot be used for dual configuration Initialize the disk to use the disk This section describes an example of when the disk 1 and disk 5 failed ᴾ 1 Click Start o Administrati...

Page 112: ...t click a volume that has and remove mirror 5 After checking to see the Missing disk is selected click Remove mirror At Drive F Mirror and Failed Redundant will change to Simple and Healthy 6 Right click a disk with x and select Remove Disk ...

Page 113: ...e other Missing disk 䎃䎃䎃䎃䎃䎃䎃䎃䎃䎃䎃䎃䎃䎃䎃䎃䎃䎃䎃䎃䎃䎃䎃 8 Insert new disks Right click Disk Management and run Rescan Disks They will appear on Disk Management If any uninitialized disk is inserted right click the disk and initialize it 䎃䎃䎃䎃 ...

Page 114: ...s execute Convert to Dynamic Disk after Convert to Basic Disk is executed 䎃 10 Open the disk s properties to check the target IDs In the following figures disks are configured as 䎃 Disk 1 Target ID 1 Disk 2 Target ID 2 Disk 4 Target ID 4 Disk 5 Target ID 5 Disks with the pair of target ID 1 and 4 2 and 5ᴾare mirrored 䎃䎃䎃 Disk 1 Disk 2 ...

Page 115: ...not used for any disks However when you restart the system the old disk numbers will not be retained and disks are re numbered according to the hard disk position Therefore you need to determine which disks are mirrored based on target IDs which are always fixed but not on disk numbers because disk numbers may change 11 Make a mirror setting of Disks 1 and 4 Right click volume E on the Disk 4 and ...

Page 116: ... dialog box appears select Disk 1 and then click Add Mirror 䎃䎃 13 Similarly make settings of Disk 2 and Disk 5 Upon completion of synchronous processing recovery is completed 䎃䎃 14 To reconfigure the disk drive go to Disk Management and select Rescan Disk ...

Page 117: ...t you are to replace from the management target of Windows and then perform the operations described on the previous pages 1 Run Remove Mirror to make the disk to be replaced in the Unallocated status 2 From Computer Management display Device Manger and display items under Disk drives 3 Find the hard disk to be removed from the disks displayed under Disk drives by checking the slot number in the p...

Page 118: ...isk with the same target ID makes the LED illuminate green again If the Remove Disk is performed at the same time as the disk access the disk is recognized as an error and the LED of the disk may illuminate amber Replace the target disk After performing the operations above the status of the disk to be removed whose removal is instructed becomes Missing on the Disk Management if the disk is access...

Page 119: ...onal floppy disk drive drive letters may change from A to B by switching CPU IO modules When switching CPU IO modules an unallocated drive letter is automatically reallocated to the CD ROM drive in the order from D to Z If you want to fix the drive letter of CD ROM specify the unallocated drive letter in the order from D to Z after setting the driver letter of hard disk General precautions for Win...

Page 120: ...w Adapter Fault Tolerance AFT Adapter Fault Tolerance AFT is a feature that places more than one LAN controller on the same LAN same segment and automatically switches the process of the primary controller to the backup controller when any trouble occurred on the primary Adaptive Load Balancing ALB Adaptive Load Balancing ALB is a feature that connects more than one LAN controller to the same hub ...

Page 121: ...ding dual configuration be sure to use at least one adapter of CPU IO module 0 and of 1 individually Example Configure the dual network which enhances the service life by using all adapters Example 2 Configure the dual network which corresponds to multiple LAN connection Network module 1 CPU IO module 0 CPU IO module 1 Network 1 Network 2 CPU IO module 0 CPU IO module 1 ...

Page 122: ...figure dual LAN regarding to the example shown in Rules of Dual Configuration on NEC Express5800 ft series ᴾ IMPORTANT Log on as Administrator or a member of the group Administrators 1 Start Device Manager 2 Select a target Network Adapter Right click on it and select Properties from the menu displayed to show the properties dialog box ...

Page 123: ...3 28 Windows Setup and Operation 3 Select the Teaming tab on the properties dialog box Select the Team with other adapters and then click the New Team button ᴾ ᴾ 4 Enter the team name and click Next ...

Page 124: ...Setup and Operation 3 29 5 Select the adapters to include in the team and click Next 6 Select Adapter Fault Tolerance or Adaptive Load Balancing as a team mode Usually select Adapter Fault Tolerance Click Next ...

Page 125: ...7 Click Finish ᴾ 8 Start Command prompt to check the physical MAC address set on ipconfig all ᴾ 9 Select the Team Adapter you have set Right click on it and select Properties from the menu displayed to show the properties dialog box ᴾ ...

Page 126: ...n 3 31 10 Select the Advanced tab on the properties dialog box Select Locally Administered Address from the Settings list box and then enter the MAC address of a Team Adapter which you have checked in the Value text box Click OK ...

Page 127: ...roup Administrators 1 Start Device Manager ᴾ 2 Select the Team Adapter of which you want to remove dual LAN Right click on it and then select Properties from the menu displayed to show the properties dialog box ᴾ ᴾ ᴾ 3 Select the Settings tab in the properties dialog box and click the Remove Team button ᴾ ...

Page 128: ...Windows Setup and Operation 3 33 4 The confirmation dialog box appears Click Yes button ᴾ ᴾ ...

Page 129: ... describes how to confirm the continuous system operation by failover after stopping one CPU IO module 1 Check whether the CPU IO modules are duplicated When the CPU IO modules are duplicated the FT status LED is illuminating in green IMPORTANT When stopping the CPU IO module of the server stop the CPU module first followed by the IO module When starting the CPU IO module start the IO module first...

Page 130: ... the tree on the left pane Click Down on Bring Up Bring Down When stopping the CPU module FT status LED is turned off This means that the CPU module operates in simplex mode and the redundancy of the device has been lowered 3 Stop the operation of the IO module by using Server Maintenance Utility Then select the IO module described as PCI module on Server Maintenance Utility under the same module ...

Page 131: ...e Utility click Up of Bring Up Bring Down to the IO module which was stopped in the step 3 and the IO module will be started Once the IO module is started the IO module diagnosis and the IO module duplication are performed IMPORTANT When the IO module stops the CPU module of the same system needs to stop as well to restart This is for performing diagnosis of the module with the IO module 5 Press t...

Page 132: ...for the NEC Express5800 ft series operation Do not stop these services When minimizing the number of operating service programs temporarily is required for system disk backup using backup software etc the following service programs may be stopped Services that can be stopped z ESM FS Service z ESM Storage Service z ESRAS Utility Service z ESM HAS Storage Service Services required to keep operating...

Page 133: ... FlVerChk exe is registered in the startup folder of the user and files are checked when logging on When invalid update is detected the check result is displayed on the GeminiEngine Control Software File Checker dialog When you logged on as a user other than the one that set up the system the file check feature of GeminiEngine Control Software is not run If you want to run the file check feature w...

Page 134: ... Some GeminiEngine Control Software files have been illegally updated in the system HASSETUP Version n nn nn ILLEGAL FILE COUNT n aaaaaaaa aaa YYYY MM DD HH DD MM VER bbbbbbbb cccccccc Description of values n Number of files in which errors are detected Up to 10 pieces of detail information of the file in which errors are detected are displayed aaaaaaaa aaa Name of file in which errors are detecte...

Page 135: ...ecker dialog When the file check result is normal this dialog is not displayed Example of dialog On the dialog select a file and click the Description button to display detail information If the updated file can be recognized the Info screen is displayed as below Information on the file that is supposed to be installed is displayed in STANDARD Information on the updated invalid file is displayed i...

Page 136: ...is not corrupted Even if this message is displayed and the server becomes unable to access the floppy disk the processing completes by accessing the floppy disk again If you need to change the color quality to 32 bit knowing this limitation apply a special graphic driver as described below 1 Log on to Windows 2003 as a user with administrator authority 2 Set the EXPRESSBUILDER CD into the CD ROM d...

Page 137: ...ly Remove Hardware icon again and select Safely remove AMD PCI to USB Open Host Controller By doing this the removed device is recognized again 2 About compressing a system drive Do not compress the root directory and the Windows directory when compressing the System Drive The Windows Server 2003 directory is labeled as Windows If you compress the root directory operational stability cannot be ens...

Page 138: ...pter describes Basic Input Output System BIOS configuration When you install the Express5800 fault tolerant server for the first time or install remove optional devices thoroughly read this chapter for better understanding and correct setups ...

Page 139: ...IMPORTANT The SETUP utility is intended for system Administrator use only The SETUP utility allows you to set a password The server is provided with two levels of password Supervisor and User With the Supervisor password you can view and change all system parameters of the SETUP utility With the User password system parameters available for viewing and changing are limited Do not set any password ...

Page 140: ...en POST terminates Press F1 to resume F2 to SETUP Press F2 to start the SETUP utility and display its Main menu If you have previously set a password with the SETUP utility the password entry screen appears Enter the password Enter password Up to three password entries will be accepted If you fail to enter the password correctly for three consecutive times the server halts You can no longer procee...

Page 141: ...ue Enter Displays a submenu or chooses the selected parameter Esc Displays the previous screen F1 Press F1 when you need help on SETUP operations The help screen for SETUP operations appears Press Esc to return to the previous screen F9 Shows the following Setup Confirmation Load default configuration now Yes No ᴾ If you select Yes and then press the Enter key all items in the setup are set to def...

Page 142: ...the following ᴾ If you select Yes and then press the Enter key the setup will complete with all changes you have made saved If you select No and then press either the Enter or Esc key the status before pressing the F10 key is restored ᴾ ...

Page 143: ...ĺ Wake On LAN ĺ Enabled Using the PCI LAN card Select Advanced ĺ Advanced Chipset Control ĺ Wake On PME ĺ Enabled ᴾ ᴾ UPS To link power supply with the UPS To power on the server when power is supplied from the UPS Select Server AC LINK Power On To keep the server off powered even when power is supplied from the UPS if the POWER switch was used to power off Select Server AC LINK Last State To keep...

Page 144: ... enable Option ROM of the PCI card option installed on the server Select Advanced PCI Configuration PCI Slot n Option rom Enabled n Slot number to install the board Boot To change the boot order of devices connected to the server Select Boot and specify the boot order To display POST check results Select Advanced Boot time Diagnostic Screen Enabled You can also press Esc while the NEC log is on th...

Page 145: ...e BIOS configuration data Select Exit Exit Saving Changes To discard changes to the BIOS configuration data Select Exit Exit Discarding Changes To restore the default BIOS configuration data the data may differ from the factory setting Select Exit Load Setup Defaults ...

Page 146: ...xit To configure detailed settings of functions select a submenu from the above menus Below describes configurable functions and parameters and the factory settings displayed in the screen for each menu Main Start the SETUP utility to display the Main menu When you select a menu with the Ź mark and press the Enter key its submenu appears Example ...

Page 147: ...sporting the equipment After storing the equipment After the equipment halt under the conditions which is out of the guranteed environment conditions Temperature 10 to 35 C Humidity 20 to 80 Check the system clock once in a month It is recommended to operate the system clock using a time server NTP server if it is installed on the system which requires high level of time accuracy If the system clo...

Page 148: ...nology the ID of a physical processor but not logical processor appears here Processor 1 L2 Cache ʊ Displays the cache size of the L2 of the processor 1 Processor 2 CPUID CPUID Not Installed When the processor 2 is installed its CPU ID is displayed If it the processor is not installed Not Installed appears Processor 2 L2 Cache ʊ Displays the caches size of the L2 of the processor 2 Hyper Threading...

Page 149: ...n Your Setting Boot time Diagnostic Screen Disabled Enabled Specify whether to display the Power On Self Test POST screen at start up If Disabled is selected the NEC logo appears while POST is in progress To display POST check results press Esc and F2 If Console Redirection is set to Enabled this option is unconditionally set to Enabled Reset Configuration Date No Yes If you select Yes the system ...

Page 150: ...information on options ᴾ Option Parameter Description Memory Size Displays the memory size DIMM Group 1 Status Normal Not Installed Displays the memory status DIMM Group 2 Status Normal Not Installed Displays the memory status DIMM Group 3 Status Normal Not Installed Displays the memory status Extended RAM Step 1MB 1KB Every location Disabled Set the time interval between memory tests Factory set ...

Page 151: ... with the Ź mark and press Enter its submenu appears ᴾ Refer to the table below for information on options ᴾ ᴾ ᴾ Option Parameter Description PCI Slot 1 Option ROM Enabled Disabled PCI Slot 2 Option ROM Enabled Disabled PCI Slot 3 Option ROM Enabled Disabled If Enabled is selected the extended ROM of the slot device will be initialized Factory set ...

Page 152: ...Controller ᴾ Enabled Disabledᴾ If Disabled is selected chip stays in the reset status In this status the SCSI Controller is totally disabled and not recognized by the PnP OS Option ROM Scan ᴾ Enabled Disabledᴾ If Enabled is selected the extended ROM of the device will be initialized ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ...

Page 153: ... information on options Option Parameter Description LAN Controller ᴾ Enabled Disabledᴾ If Disabled is selected chip stays in the reset status In this status the LAN Controller is totally disabled and not recognized by the PnP OS Option ROM Scan ᴾ Enabled Disabledᴾ If Enabled is selected the extended ROM of the device will be initialized Factory set ...

Page 154: ...ions Option Parameter Description Wake on LAN ᴾ Disabled Enabledᴾ Select whether or not to enable the remote power on function via the LAN connector on motherboard Wake On PME ᴾ Disabled Enabledᴾ Select whether or not to enable the remote power on function via the PCI LAN card OS Debug Disabled Enabled Select whether or not to enable the OS Debug mode Typically select Disable Factory set ...

Page 155: ...ing pop up screen The screen below shows when Set Supervisor Password is selected Set a password on this pop up screen Enter a password of up to seven alphanumeric characters and symbols from the keyboard IMPORTANT User password setup is not available before Supervisor password setup Do not set any password before installing the OS If you forget your password contact you sales agent ...

Page 156: ...ss Enter to display the supervisor password entry screen This option is available only when you log into the SETUP utility with the supervisor password Password on boot Disabled Enabled Specify whether to request a password entry at boot up User password setup is required beforehand Switch Inhibit Disabled Enabled Enable or disable the POWER switch on the server If you select to enable the switch ...

Page 157: ...he IRQ of BMC interruption Post Error Pause Disabled Enabled Set whether or not to pause POST at the end of POST if an error has occurred during POST execution AC LINK Stay Off Last State Power On Specify the AC LINK feature by selecting the status of the power supply unit of the server when the AC power supply restarts See the table on the next page for details Power ON Delay Time 0 255 Configure...

Page 158: ...elect System Management on the Server menu and press Enter to display the following screen See the table below for setup options on the screen Option Parameter Description BIOS Revision Displays the BIOS revision Board Part Number Displays the board information Board Serial Number Displays the board information System Part Number Displays the system information System Serial Number Displays the sy...

Page 159: ...rmation is shown only when the N8815 001 001A ft Remote Management Card is installed Installed in standard for 320Fb M and 320Fb MR models Console Redirection Select Console Redirection on the System Hardware menu and press Enter to display the following screen See the table below for setup options on the screen Option Parameter Description BIOS Redirection Port Disabled Enabled Enable or disable ...

Page 160: ...ion Parameter Description Flow Control None XON XOFF CTS RTS CTS RTS CD Select a flow control method Console Type PC ANSI VT100 VT UTF8 Select a console type Factory set Displayed only when the BIOS Redirection Port menu is enabled ...

Page 161: ...lay the following screen See the table below for setup options on the screen Option Parameter Description Clear Online Event Logs Press Enter To clear event logs of the working module press the Enter key and select Yes Clear Offline Event Logs Press Enter To clear event logs of the stand by module press the Enter key and select Yes ...

Page 162: ...an OS with no NEC ESMPRO Agent installed disable this option If you use Disaster Recovery Option for ARCServe select Disabled Option ROM Scan Monitoring Disabled Enabled Select whether or not to enable the function to monitor the option ROM scan Option ROM Monitoring Time out 1 5 20 Set the timeout of the option ROM scan This option is displayed when the Option ROM Scan menu is set to Enabled unit...

Page 163: ...according to the order specified in this menu and use the software to boot the system if found You can change the boot device order using n or p and or Move the cursor to select the device by n or p and then change the priority using or IMPORTANT Specify the device boot order as shown above to start the NEC EXPRESSBUILDER ...

Page 164: ...System Configuration 4 27 Exit Move the cursor onto Exit to display the Exit menu ...

Page 165: ... volatile memory If you select Yes here the SETUP Warning dialogue box appears If you select No in the SETUP Warning dialogue box you can exit SETUP without saving the changes you have made If you select Yes in the dialogue box you can exit SETUP with the changes you have made saved in CMOS The server reboots automatically Load Setup Defaults Select this option if you want to reset all values in S...

Page 166: ...If you select Yes in the dialogue box changes you have made are discarded and previous settings are restored Save Changes Select this option if you want to save changes you have made in CMOS non volatile memory without exiting SETUP When you select the Save Changes you will see the dialogue box as shown on the right If you select Yes in the dialogue box changes you have made are saved in CMOS non ...

Page 167: ...by starting up the utility on a SCSI controller basis The server is equipped with one SCSI controller If you have added SCSI controller boards you need to make SCSI controller settings as many as the number of added SCSI controller boards in addition to the configuration for the built in SCSI controller The utility used for changing settings may be different Starting and Quitting the SCSISelect ut...

Page 168: ... press the Enter key If you want to make settings of the adapter selected channel or the SCSI device connected to the channel choose Configure View SCSI Controller Settings If you want to know or verity the format of hard disk drive or find the SCSI ID of the device connected to the channel select CSI Disk Utilities For more information see the following description To quit SCSISelect press the Es...

Page 169: ...imize your system SCSI Bus Interface Definitions Use arrow keys to select SCSI BUS Interface Definitions The following table provides information on options and their functions Option Parameter Function settings SCSI Controller ID 0 to 7 to 5 Set 7 SCSI Controller Parity Enabled Disabled Set Enabled SCSI Controller Termination Enabled Disabled This option allows you to select whether or not to ena...

Page 170: ... you select SCSI Device Configuration and press the Enter key the display changes as shown below IMPORTANT You can make settings on a SCSI ID basis Before you make settings confirm the SCSI ID of your target device TIPS If you do not know the SCSI ID of the added option choose SCSI Disk Utilities in the Options menu After a while the screen showing SCSI IDs and matching devices appears For more in...

Page 171: ... No Select whether or not to optimize the bus usage ratio by using the function to transfer packetized data DT or dual transition QAS Yes No Select whether or not to use the Quick Arbitration and Selection QAS function which improves the SCSI bus usage ratio Initiate Wide Negotiation Yes No If the connected SCSI device supports Wide SCSI select Yes If not select No Enable Disconnection Yes No Set ...

Page 172: ...s necessary SCSI Controller Int 13 Support Enabled Disabled NOT Scan Disabled scan bus Select whether or not to enable SCSI BIOS Select Enabled except z when starting up the OS from a hard disk drive other than those connected to the SCSI controller it is OK if no hard disk drive is connected to controller other than SCSI controller z when reserving a space in the extended ROM space In this case y...

Page 173: ...channel to be configured the screen for scanning SCSI IDs is displayed After the scanning the screen showing SCSI IDs and corresponding devices appears When you select a device on this screen and press the Enter key details of the device is shown If the selected device is a hard disk drive you can execute the following submenus z Format Disk performs low level formatting for the selected device z ...

Page 174: ...down the server the POWER switch does not turn off the server or resetting does not work Press and hold the POWER switch on the server for over four seconds The power is forcibly turned off To turn on the power back again wait approximately 30 seconds after turning off the power forced shutdown IMPORTANT If the remote power on feature is used power on the server and start the OS and turn off the p...

Page 175: ...MOS data restores the factory settings To clear the password or CMOS data power off the server To clear the password or the CMOS data use configuration jumper pins jumper switches located inside of the server The jumper switches are found on the motherboard in a CPU IO module See the figure below ᴾ IMPORTANT Do not change any other jumper switch settings Any improper change may cause the server to...

Page 176: ...er How to Clear CMOS 1 Power off the NEC Express5800 ft series and unplug the both power cords 2 Remove the both CPU IO modules 1 and 2 from the NEC Express5800 ft series see Removing CPU IO Module on page 8 14 3 Make setting of jumper switch for clearing CMOS of CPU IO 0 Remove the clips from the jumper pins 11 12 and place them on the jumper pins 1 2 on the CPU IO Module 1 4 Mount only the CPU I...

Page 177: ... Module on page 8 14 remove the CPU IO module 0 from the server 8 Restore the previous CMOS clear jumper switch settings Remove the jumper pins 1 2 of the CPU IO module 0 and install them on the jumper pins 7 8 9 By referring to Installing CPU IO Module on page 8 16 install the CPU IO module 0 on the server 10 Reconnect the power cord of the CPU IO module 0 and press the POWER switch to power on 1...

Page 178: ...OWER switch to power off and then disconnect the power cord from the outlet Example Phoenix ServerBIOS 3 Release 6 0 Copyright 1985 2003 Phoenix Technologies Ltd All Rights Reserved GPJ1 HA XXXX X XXXXXXXXXX IGPJ BIOS Release X X Build Time XX XX XX XX XX XX 2x Intel R Xeon R CPU 3 60GHz 3072M System RAM Passed 2048K Cache SRAM Passed System BIOS shadowed Video BIOS shadowed IPMI Base Board Manage...

Page 179: ...4 42 System Configuration 10 By referring to Installing CPU IO Module on page 8 16 install both CPU IO modules on the server 11 Connect both power cords ...

Page 180: ...talling CPU IO Module on page 8 16 5 Connect the power cords of CPU IO modules and wait for 30 seconds Then disconnect the power cords of both CPU IO modules from outlet again 6 Remove your target CPU IO module from the server by referring to Removing CPU IO Module on page 8 14 7 Restore the original statue of the jumper for the BMC configuration of the CPU IO module Remove the CPU IO module jumpe...

Page 181: ...OS Set UP screen ᴾ IMPORTANT To ensure security change values for host name password and IP address according to your network environment The speed and duplex settings of the management LAN port are set to the auto negotiation mode and the settings cannot be changed manually Set the link partner side switch and hub to the auto negotiation mode as well Settings on the Server The following describes...

Page 182: ...make initial settings Either wait for a while after the above message is shown or press the F1 key to precede POST Start up the NEC EXPRESSBUILDER CD ROM and select initialize Remote Management Card from the Tool menu By doing so information specific to each server will be written in When writing the information is completed the following message appears Press any key to reboot the server for use ...

Page 183: ...ows Server 2003 clear the Enhance pointer precision check box in the Motion box of the Pointer Option tab which is in the Mouse Properties as shown below If you cannot move the mouse cursor to the right bottom of the window move the Select a pointer speed slider to the faster side ᴾ ᴾ ...

Page 184: ...up function the master control menu of NEC EXPRESSBUILDER appears Click Software Setup and then NEC DianaScope and then run the installer of JRE which you find in the NEC DianaScope install menu z When the OS of the management PC is Linux The installer of JRE Linux is stored at the following directory of NEC EXPRESSBUILDER CD ROM dianascope jre_x To install JRE log in as a root user or obtain the ...

Page 185: ...ava j2re1 4 2_09 In case of tcsh setenv JAVA_HOME usr java j2re1 4 2_09 6 Specify the JRE path In case of bash export PATH JAVA_HOME bin PATH In case of tcsh setenv PATH JAVA_HOME bin PATH IMPORTANT When using the Mozilla browser create a symbolic link to Java Plug in at the plugins directory of Mozilla If you want to install the latest Java Runtime download it from the following site If you use N...

Page 186: ...System Configuration 4 49 If you access the login page without installing Java2 Runtime Environment the following message may appear Check the message and perform installation ...

Page 187: ...er When connecting to network which supports DHCP protocol The default host name of BMC is ARMC characters followed by the MAC address if you use DHCP functions and automatically register it with your DNS server When connecting to network which does not support DHCP protocol 1 The default IP address of the LAN of the managed server is 192 168 1 1 for both CPU IP module 0 and 1 If you want to acces...

Page 188: ...ngs or Change to change the settings Then set IP addresses of the managed LAN ports on the BMC Configuration menu LAN1 CPU IO Module 0 management LAN port LAN2 CPU IO Module 1 management LAN port The following is a configuration screen for LAN1 CPU IO module 0 Specify an IP address to use Make settings for LAN2 CPU IO module 1 in the same manner For the settings to take effect you need to execute ...

Page 189: ...anagement Card LAN1 LAN2 Select Disable on Remote Management Console and register the setting The host name the domain name and the IP address cannot be modified on this screen The image below shows the setting screen for LAN1 CPU IO module 0 If you use remote management for the first time the Waning Security dialogue box as shown below may be displayed Check the message and then click Yes No or A...

Page 190: ...None enter no data IMPORTANT By default no password is set Set your password immediately after login For security it is recommended to change the default user name as well For information on settings and modification see BMC Settings described later When the password is authenticated the following end user license agreement is displayed Read the agreement carefully If you can agree click Yes and y...

Page 191: ...4 54 System Configuration Logout Click the File menu and select Exit to logout When you log out the main window closes and you will return to the login page on the browser ...

Page 192: ...the KVM console window 3 Main frame A window is shown here 4 Click this to show the Help menu Click Help to see the version information of this applet Control panel The control panel allows you to see the server status and to control power The control panel also allows you to activate windows Control panel functions c d e f c d e f g h i j k ٤ 18 ٤ 20 l ٤ 11 ٤ 12 ٤ 13 ٤ 14 ٤ 15 ٤ 16 ٤ 17 ٤ 19 ...

Page 193: ...ation security status 13 Displays network access status 14 The status lamp of the server telling you of the server status 15 Opens the window showing system event logs SEL 16 Opens the window showing the sensor device information SDR 17 Opens the window showing the information on parts to be replaced for maintenance FRU 18 Displays the slot position information module 0 or module 1 19 Displays the...

Page 194: ...at it allows you using graphics directly and remotely ᴾ CHECK You cannot use the remote KVM remote control for connection via proxy When you use the remote KVM console login with the settings where no proxy is used Starting up the remote KVM console window Click the startup icon on the remote KVM console on the control panel to display the KVM console window IMPORTANT NEVER open the remote KVM con...

Page 195: ...in the same magnification 10 Window size icon use this icon to adjust the window size to the screen size 11 KVM indicator showing information including resolution 12 Remote KVM console screen on which the server screen is shown IMPORTANT When you operate Shift Caps Lock or Num Lock on the remote KVM console window such action may not be reflected in the Shift Caps Lock or Num Lock status of the ma...

Page 196: ...the keyboard By doing so Ctrl Alt Del is sent to the server After the operation click the Ctrl and Alt icons to cancel the special key operation Windows key icon Virtual keyboard When you click the virtual keyboard icon the virtual keyboard appears You can select either 104 or 109 keyboard from the tab By clicking buttons corresponding to each key you can make entry to the host server Zoom in and ...

Page 197: ...fresh the screen Modifying properties When you click the KVM properties icon the KVM properties window appears in which you can specify an interval between screen refreshes IMPORTANT A shorter interval will reduce garbage remaining on the screen However note that a shorter interval can slow down the terminal response speed or impact network traffic ...

Page 198: ...ntrol panel SEL information is collected from the BMC and shown on the system event log SEL window as shown below The upper pane shows a list of system event logs while the lower pane shows details of the entry selected in the list By clicking the reloading icon you can reload the SEL information from the BMC and display the latest information Clearing the SEL information By clicking the SEL clear...

Page 199: ... panel the SDR information is collected from the BMC and shown on the sensor device information SDR window as shown below The upper pane shows a list while the lower pane shows details of the entry selected in the list TIPS SDR information is definition data on device sensors The BMC monitors sensors according to this information ...

Page 200: ...rmation on parts to be replaced for maintenance FRU on the control panel FRU information is collected from the BMC and shown on the window for parts to be replaced for maintenance FRU as shown below The upper pane shows a list while the lower pane shows details of the entry selected in the list ...

Page 201: ...indow appears as shown below 1 Reads the BMC configuration file 2 Saves the BMC configuration file 3 Edits the BMC configuration 4 Reloads the BMC configuration 5 Sets the data loaded from the file to the BMC in a batch 6 Lets you select what to be configured 7 Shows the overall information on the current values TIPS When you load configuration from the file choose to make settings of the BMC in a...

Page 202: ...want to modify or add and click the icon for editing the following window for editing a user account appears 1 Enter the user name 2 Enter the password 3 You can specify whether or not to enable the remote KVM console Select the check box if you want to enable it When you click OK all the information you have edited will be written into the BMC When you click Cancel the window closes without savin...

Page 203: ...WEB client Not determined TCP ĸ ĺ BMC 80 2 WEB client SSL Not determined TCP ĸ ĺ BMC 443 3 1 Can be modified by selecting BMC Settings Alert Mail E Mail Alert Settings SMTP SMTP Port Number 2 Can be modified by selecting BMC Settings WEB Server WEB Server Settings HTTP Port Number 3 Can be modified by selecting BMC Settings WEB Server WEB Server Settings SSL Port Number When you click Network on t...

Page 204: ...re completed by clicking OK Close the window once and then login again by entering the newly set IP address or host name in the browser The login page remaining on the browser is the page you accessed by using the old address You cannot use it to login When you configure default gateway the gateway the server the management PC should be in a state where communication over network is available If y...

Page 205: ...r or not to automatically acquire the IP address of the DNS server by DHCP 2 If you have selected not to automatically acquire the IP address by DCHP make settings here If the address is acquired automatically by DHCP the acquired address appears here c d ...

Page 206: ...o be easily guessed from the server s host name on the OS i e in Windows the computer name For example you may set the BMC host name as sapphire_bmc if the server s host name on the OS is sapphire IMPORTANT Because the BMC use a LAN controller independent of the OS you cannot use the same host and domain name used by the server s OS for the BMC You can use the same host name if they belong to diff...

Page 207: ...overall information of the web server settings IMPORTANT When you change the HTTP port number settings of SSL enable disable or SSL port number the current connection will be temporarily disconnected Close the window and exit and then login again by entering the newly set port number in the browser The login page remaining on the browser is the page you accessed by using old web server settings Yo...

Page 208: ...ny specific reason such as SSL cannot be used By default this option is disabled 3 Specify the SSL port number 4 Specify the login trial period during which you can try login again if you have failed to login 5 Specify the number of login retries If the number of retries exceeds the number specified here during the period specified in 4 login retries will be rejected for the time period specified ...

Page 209: ...hat you have set will be written into the BMC When you click Cancel the editing window closes without saving what you have edited Alert Mail Configuration Here you can make alert mail settings for BMC When you click Alert Mail on the left pane of the BMC configuration window the right pane shows the summary of the alert mail settings When you click the icon for editing the window for editing appea...

Page 210: ... test mail IMPORTANT Perform the mail test after you have completely configured E Mail Alert Settings described in the following pages Making entries in the editing window does not complete settings You need to click OK after entering all the required information to complete the BMC settings TIPS The X Priority field in the mail header changes according to the severity of factoring event Non recov...

Page 211: ...to be given to alert mail 4 Select whether or not to enable the body messages for all alert mail which is configured in the next step 5 Enter the body message to be used in all alert mail If you do not need such a body message clear the check box of 4 If you click Get Default Message the recommended message appears TIPS The subject and message you configure here will be used in all alert mails c d...

Page 212: ... the number to be made if sending a mail has failed 4 Specify the time period in seconds to wait for next retry If you click Default the default values for SMTP port number number of retries and retry interval appears It is recommended to use the default values unless you have specific reasons IMPORTANT This card does not support SMTP authentication SMTP AUTH c d e f ...

Page 213: ...tion Product name code number of the server IP Address IP address of the BMC Event Time Time that the event occurred SEL Dump Data Data representing system event logs SEL in the hexadecimal format BMC URL URL of the RMC login page BMC FQDN Full domain name of the BMC LCD Message LDC message on the server at the time of event occurrence BMC FW Rev Revision information of the BMC firmware SDR PIA 2 ...

Page 214: ...ng up the firmware update window When you click the icon to start up firmware update on the control panel each pieces of revision information is loaded from the BMC to display the following firmware update window If you click Cancel the firmware update window closes without making any changes The following pages provide step by step instructions for update ...

Page 215: ...egins Wait for file loading to complete TIPS You can update in a batch If there are more than one update targets all the information of the update targets must be loaded You can select more than one file to be loaded at the same time Confirming revision When loading data files completes information on current revisions loaded revisions and file data file names and time stamps appears on the window...

Page 216: ... Selecting what to be upgraded Select check boxes of update targets CHECK Only those selected here will be written in Items with no check box selected will not be written in even if files have been loaded IMPORTANT If you update both SDR and PIA make sure to write in simultaneously If writing is done twice the first writing will not take effect Writing update data into the BMC When you click the i...

Page 217: ...the Status column displays the result for each target CHECK To apply updates for targets other than applet reboot the server or power off and then on the server When you rebooted or power on the server to apply an update for BMC software SDR or PIA the connection with BMC will be disconnected Because of this you need to log in again To apply updates for applets log out once close all browsers and ...

Page 218: ...privilege to perform the operation Try performing the operation with administrator s privileges Consult your administrator Network errors No Error message Action 1 The HTTP communication failed Check the network environment and try again Contact your service representative if the error persists 2 Could not resolve the IP address Check the network environment You cannot use Remote KVM Console for c...

Page 219: ...2 Received bad response from BMC Check the server A failure may have occurred in BMC If you do not find any problem contact your service representative 3 BMC does not support IPMI 2 0 functions Contact your service representative 4 Failed to run the IPMI command Check the server A failure may have occurred in BMC If you do not find any problem contact your service representative 5 Failed to send t...

Page 220: ...ed Check the network environment and server If you do not find any problem contact your service representative System event log SEL display errors No Error message Action 1 Failed to clear session event logs of BMC The network may be busy Try again If the error persists contact your service representative because a failure may have occurred in BMC 2 Failed to acquire system event logs The network ...

Page 221: ...us sign and underscore _ for a user name A user name should be 31 characters or less 8 The user name is too long A user name should be 31 characters or less 9 The password is too long Use 16 or less characters 10 Passwords are not matched Enter passwords again 11 Invalid HTTP port number You can only use numeric values 12 Invalid SSL port number You can only use numeric values 13 HTTP SSL should n...

Page 222: ...The specified file may not exist Check the file name 32 Failed to close the file The specified file may be corrupted 33 Can t open the file The specified file may not exist Check the file name 34 Timeout has occurred Try again If the error persists contact your service representative because a failure may have occurred in BMC Firmware update errors No Error message Action 1 There are uncompleted u...

Page 223: ...in 17 Invalid segment information Some update files may be corrupted Obtain update files again 18 Invalid data length Some update files may be corrupted Obtain update files again 19 Failed to open the file The specified file may not exist Check the file name 20 Failed to close the file The specified file may be corrupted 21 Invalid file checksum Some update files may be corrupted Obtain update fil...

Page 224: ...n update files again 32 Unexpected EOF is detected Some update files may be corrupted Obtain update files again 33 Unexpected token is detected Some update files may be corrupted Obtain update files again 34 PIA does not suit this server It is not Platform Information PIA of this server Obtain update files again ᴾ ...

Page 225: ...4 88 System Configuration This page is intentionally left blank ᴾ ...

Page 226: ...Chapter 5 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER CD ROM that comes with your server and to install the utilities stored on the NEC EXPRESSBUILDER ...

Page 227: ... and start the NEC Express5800 ft series from the system in the NEC EXPRESSBUILDER When the NEC Express5800 ft series is started by using this procedure the NEC EXPRESSBUILDER top menu shown on the right appears Setup the NEC Express5800 ft series from this menu IMPORTANT Do not use this CD ROM on computers other than this server with which it is packaged including other NEC Express5800 models Oth...

Page 228: ... EXPRESSBUILDER After the NEC EXPRESSBUILDER is started the NEC EXPRESSBUILDER top menu shown below appears A Express Setup Performs various automatic setup operations including settings of internal parameters and states of hardware and installations of Windows Server 2003 R2 Enterprise Edition and various utilities Select this setup procedure if hard disks are used in a partition different from t...

Page 229: ... used with a partition different from that at purchase or if OS is reinstalled This feature carries out the complicated setup IMPORTANT To install Windows Server 2003 R2 Enterprise Edition in your server use Express Setup excluding the case of performing the setup for the first time after the purchase Any other methods cannot properly install Windows Server 2003 R2 Enterprise Edition in the server...

Page 230: ...ck program is started depending on the system status See the description in Chapter 6 to manipulate the system check program Create Support Disk In the support disk creation procedure the startup support disk for starting a utility within the NEC EXPRESSBUILDER from a floppy disk and the support disk required in the installation of the operating system can be created If you write down the titles d...

Page 231: ...e update is interrupted halfway the system will not be able to be started Initialize Remote Management Card Allows you to configure ft Remote Management Cards with correct parameters of the system where they are installed IMPORTANT This menu appears when optional ft Remote Management Cards are installed System Management Allow you to make settings of ft Remote Management Card parameters for remote...

Page 232: ...means MC 1ST exe From the Master Control Menu you can install various software which runs on Windows or view online documents TIPS Some online documents are provided in the PDF format Acrobat Reader of Adobe Systems Incorporated is required for viewing such files If it is not installed click Setup Acrobat Reader and install Acrobat Reader To use the Master Control Menu click items displayed on the...

Page 233: ...recommend you to create Configuration Diskette to setup the servers from NEC EXPRESSBUILDER NOTE You can install Windows Server 2003 without Configuration Diskette Also you can modify newly create Configuration Diskette during the setup with NEC EXPRESSBUILDER Creating Configuration Diskette This section describes about specifying setup information that is necessary for OS installation and creatin...

Page 234: ...5 Click Create New Information files from the File menu The Disk Environment dialog box will be displayed 6 Specify each item and click OK The dialog boxes to specify setup information will be displayed in order such as Basic information dialog box NOTE The server does not require Array Disk settings Do not select Array Disk ...

Page 235: ...d using Express Setup Make detailed settings from Control Panel after starting Windows Only add the adapter on the Setup Network Adapter Cards screen Detailed setting of the network adapter is not supported by Express Setup Set it from Control Panel after starting Windows When completing the specification of setup information the Save Setup Information dialog box will appear 8 Confirm that the Con...

Page 236: ...guration Diskette is used when you install Windows Server 2003 Put a label and keep it where it will not be lost NOTE For the information on the contents of each specifying item refer to the Help If you want to modify the information file that already exists click Modify information files on Configuration Diskette Creator window Refer to the Help to modify the info file ...

Page 237: ...n server management Stable operation of server Shutdown of a server immediately leads the customer to lose business opportunities and profits This requires servers to always operate in their perfect state If a fault occurs in a server it is necessary to detect the occurrence as soon as possible make clear the cause and take appropriate action The shorter the time taken from the occurrence of a fau...

Page 238: ...er fault NEC ESMPRO Agent includes the preventive maintenance function predicting the occurrence of a fault in advance as countermeasures for preventing faults from occurring It can previously detect the increase in the chassis temperature and the empty capacity in a file system Management of server operation status NEC ESMPRO Agent can acquire the detailed hardware configuration and performance i...

Page 239: ...crease in chassis Fan Fan failure decrease in the number of revolutions Storage File system usage rate LAN x Line fault threshold over x Send retry or send abort threshold over Prevention of Server Fault NEC ESMPRO Agent includes the preventive maintenance function forecasting the occurrence of a fault as countermeasures for preventing faults from occurring NEC ESMPRO Manager and NEC ESMPRO Agent ...

Page 240: ...itors fans Voltage O Monitors the voltage inside of chassis Power Supply O Monitors the power unit Door x Monitors Chassis Intrusion chassis cover open and close of a door Software O Refers to the information of a service driver and OS Network O Refers to the information on the network LAN and monitors packets Expansion Bus Device O Refers to the information of the expansion bus device BIOS O Refe...

Page 241: ...agement task NEC ESMPRO function or tool on managed server NEC ESMPRO function or tool on management manager Monitoring of major component states NEC ESMPRO Manager data viewer Diagnostics and start stop of major components and firmware update NEC ESMPRO Agent Server Maintenance Utility NEC ESMPRO Manager data viewer BMC firmware update NEC ESMPRO Agent BMC F W update utility NEC ESMPRO Manager BM...

Page 242: ...een is designed in the Explorer format to indicate the components in a server hierarchically for effective server management NEC ESMPRO Manager manages servers by using the following three types of GUIs Operation Window The operation window is used to create the map of servers connected to network to manage them The map can be multi layered depending on the installation areas organizations and obj...

Page 243: ...t In addition it changes the status color of the failed server component This enables you to identify the failed portion Alert Viewer The Alert Viewer manages fault reports sent from servers together A fault occurred in a server is immediately reported to the Alert Viewer The Administrator can recognize all faults on the network instantly ...

Page 244: ...21 PCI module 0 PCI lost 1 on PCI module 0 PCI slot 2 on PCI module 0 PCI slot 3 on PCI module 0 Slot 1 of riser card on PCI module 0 Slot 2 of riser card on PCI module 0 PCI controller 1 on PCI module 0 PCI controller 2 on PCI module 0 I O hub on PCI module 0 Display controller on PCI module 0 SCSI adapter 1 on PCI module 0 SCSI bus 1 of SCSI adapter 1 on PCI module 0 SCSI bus 2 of SCSI adapter 1...

Page 245: ...1 11 104 1 11 104 0 1 11 104 1 1 11 105 SCSI enclosure SCSI slot 0 on SCSI enclosure SCSI slot 1 on SCSI enclosure SCSI slot 2 on SCSI enclosure SCSI slot 3 on SCSI enclosure SCSI slot 4 on SCSI enclosure SCSI slot 5 on SCSI enclosure 41 41 0 41 1 41 2 41 3 41 4 41 5 The figure below shows the actual locations of the device names displayed on the NEC ESMPRO screen In the case of the tower model mo...

Page 246: ...dule also needs to be stopped Status during Module Diagnostics While diagnosing a stopped module the module is no longer in the duplex mode and the CPU and the memory cannot be used However the status of CPU and DIMM displayed under CPU module in the FT tree on a Data Viewer becomes Online and the status color becomes green Change of Installation States of CPU and PCI IO Modules If you dynamically...

Page 247: ...e several minutes to recognize changes of disk status or the disk may need to be rescanned During this process the status color may turn to abnormal but when the mirror is created successfully it will return normal LAN Monitoring Report The LAN monitoring function defines the line status depending on the number of transmission packets and the number of packet errors within a certain period Thus th...

Page 248: ...hed to the server Install it using the utility related to NEC ESMPRO setup Coexistence with the Oracle products The installation of the Oracle products may change Startup Type of SNMP Service into Manual If so change the setting back to Automatic and set up correctly according to the description of the Oracle product Change of SNMP Community If the security setting of the SNMP Service of a system ...

Page 249: ...rm that ESM Common Service is active and close the Service and Control Panel About the warning event of CPU load Monitoring If NEC ESMPRO Agent cannot get performance information from the OS due to a temporary resource shortage or high load ratio on the system it will record the following event log However there is no real problem on operation In the description Y and X represent alphanumeric char...

Page 250: ...ensors Some modes are equipped with temperature voltage fan sensors that do not have information on status current values rpm threshold etc Therefore if you view such a sensor on NEC ESMPRO Manager it may be displayed as follows The status becomes Unknown grayed out on the data viewer The current value or rpm becomes Unknown on data viewer The status is grayed out on the Web component data viewer ...

Page 251: ...r may be different from the name that is recognized by the OS Example drive name on Data Viewer A drive name recognized by the OS B Check the floppy disk drive name on Explorer Floppy Disk Drive Information If you add or delete floppy disk drive connected with USB while the system is running the drive information under the I O Device in the data viewer will be updated at the next system startup Wh...

Page 252: ... properly make the settings of printer from its properties window The procedures are as follows 1 From Control Panel click Printers and Faxes and open the properties window of a printer for making settings 2 Select the Advanced tab 3 Enter values in the available time Available from and To and click OK on the properties window to exit Now you can see the correct information from NEC ESMPRO Manager...

Page 253: ...ypes of the status Empty which indicates that a disk is not mounted For example when no disk is mounted in both Slot 1 and Slot 4 Empty is simply informational Slot 1 also indicates Empty when a disk that no volume is created is in Slot 4 However if a simple volume is created on the disk in Slot 4 the status Empty of Slot 1 is handled as a warning in order to maintain redundancy In such a case che...

Page 254: ...ing Utilities 5 29 Indication of the mirror status If the pair of the disks that make up a mirror is different from the one described in Disk Operations in Chapter 3 Warning is displayed even for a normal mirror volume ...

Page 255: ...ws Explorer format the data viewer indicates their states on the right side of the screen You can manage the status on a Web browser using Web component functions of NEC ESMPRO Manager For details see Help on Web Component This section describes the tree structure and displayed screens in the data viewer To make the data viewer indicate the state of each module and those of the components on it se...

Page 256: ...in the ft tree You can see the following information on the modules and the components on the CPU modules in the CPU Module tree General Allows the configuration and other information on the CPU modules to be viewed Maintenance Allows the start stop MTBF information clear and dump acquisition of the CPU modules to be provided See Maintenance of the Server described later for the start stop and MTB...

Page 257: ...ted See Maintenance of the Server described later for the update of BIOS of the CPU modules The detailed device identification information can be checked by selecting ESMPRO treeo Hardware treeo Field Replaceable Unit tree CPU Allows the information of the CPU on the CPU modules to be viewed DIMM Allows the information of DIMM on the CPU modules to be viewed ...

Page 258: ... IO modules and the components on the IO modules of the PCI Module tree This section describes the general information screens of the IO modules The components on the IO modules are described later General Allows the configuration and other information of the IO modules to be viewed Maintenance Allows the start stop MTBF information clear and diagnostics of the IO modules to be provided See Mainte...

Page 259: ...taining PCI slot to be seen o PCI slot of the ft tree You can see the following information on the PCI slot and the devices on the PCI slot in the PCI slot tree General Allows the PCI slot configuration information to be viewed CHECK The status of the following PCI slots is always Online ID 0 10 102 0 10 103 1 11 102 1 11 103 Maintenance Allows a device on the PCI slot to be started This function ...

Page 260: ... and Using Utilities 5 35 PCI Device General Allows the information of devices on the PCI slot to be viewed PCI Device Detailed information Allows the detailed information of a device on the PCI slot to be viewed ...

Page 261: ... management controller BMC controller for system management on the IO modules see the BMC tree To see the information on the BMC tree select PCI Module PCI module containing BMC to be seen BMC of the ft tree You can see the BMC s firmware version and other information in the BMC tree ...

Page 262: ...nfiguration and other information of the SCSI enclosure to be viewed IMPORTANT You need to be aware that PCI modules SCSI adapters SCSI buses and modules under the SCSI enclosure have impact on each other For details see Impact of Module Status Changes described above SCSI Slot General Allows the configuration and other information of the SCSI slot to be viewed IMPORTANT You need to be aware of th...

Page 263: ... monitor the mirror disk components see the Mirror tree To view information on Mirror tree select Mirror under ft tree You can see the redundancy status of the mirrors and the device IDs of the SCSI slots into which these hard disk components are connected Mirror ...

Page 264: ...disks 1 Confirmation of hard disk failure If NEC ESMPRO Agent detects some problem with a hard disk it will report an alert of the problem to NEC ESMPRO Manager Check the alert viewer in the manager regularly Ex If a hard disk in SCSI Slot 41 1 is broken agent reports the following alert Status of the SCSI Slot ID 41 1 has changed from Duplex to Broken And manager displays the problem information ...

Page 265: ... IMPORTANT The mirroring redundancy status will change depending on the status of the two hard disks that make up a mirror as follows Status of hard disk 1 Status of hard disk 2 Status of mirror volume Duplex Normal Simplex Warning Duplex Others Warning Duplex Warning Simplex Warning Simplex Others Warning Duplex Warning Simplex Warning Others Others No status is shown TIPS Unless the hard disks m...

Page 266: ...created within a single disk or one volume spans a few disks span volume A few volumes are created within a single disk ᴾ The screen shows information on a pair of hard disks that make up a mirror It does not show information based on volumes ex Volume A Volume B Boot volume Volume A Volume B Volume C Volume D Mirror Mirror Mirror Boot volume Volume A Volume B Volume C Volume D ...

Page 267: ...ring 1 Detecting problem of a hard disk See 1 Confirm of hard disk failure above 2 Removing the hard disk Disconnect the hard disk with the problem At this time NEC ESMPRO Agent reports the following alert to manager And icons related to the hard disk with problem change the state of warning in the data viewer Since the hard disk has been removed the status of the SCSI slot will be EMPTY TIPS You ...

Page 268: ...to Warning SCSI Slot o General IMPORTANT The status color of the SCSI slot differs depending on the connection of mirrored hard disks If one of the mirrored disks was removed Warning If both of the mirrored disks were removed Gray Also at this time the redundant status of mirrored disks is changed to Warning Mirror ...

Page 269: ...ation on a Data Viewer changed A hard disk drive is mounted and the SCSI slot status becomes Online ᴾ Details of alert report TIPS The device ID for example 41 1 on the Details window of alert indicates the location of the removed hard disk drive The state color becomes 㵰Green㵱 because a hard disk drive constructing a mirror is mounted ᴾ General of SCSI Slot 㩷㩷 ...

Page 270: ...Installing and Using Utilities 5 45 The redundancy status becomes 㵰Normal㵱 because the hard disk drive constructing a mirror is mounted Mirror ...

Page 271: ...ton 㩷 Center Tree view Information display view Items indicating the information and configuration of the entire system and the components of the device of each module Components of physical modules are displayed under respective modules Information of the item selected in the tree on the left pane Note The tree view will not be updated even when the status of devices changes Use the menu or the t...

Page 272: ... the OS installed on the server OS Version Version of the OS installed on the server Name Host name of the server 㩷 Product Information contains the following information Item Description Manufacturer Manufacturer of the server Product Product name of the server Part Number Parts number of the server Serial Number Serial number of the server Version Version number of the server ᴾ LCD contains the ...

Page 273: ...nabled and when the server is running in the simplex mode with one module if the other module is inserted to the chassis it will be automatically started and modules will become duplex The module POWER switch of the server is always enabled regardless of this setting The module stopped by the module POWER switch can be started even when this setting is disabled The following buttons are displayed ...

Page 274: ...I module before the CPU module Down Stops the CPU module Firmware Updates the firmware System BIOS Jump Switch Switches the board Start the IO module and the CPU module of the sopped module respectively and make modules duplex Then stop the other module s CPU module and IO module respectively Use this function when updating the firmware BIOS This function is available for a module which CPU and PC...

Page 275: ...esult Test Number Test number from the diagnostics result 㩷 The following buttons are displayed for PCI Module Item Description Clear Clears the MTBF information of the PCI module Up Starts the PCI module The CPU module of the same module must be stopped when starting the PCI module When the CPU module of the same module is running stop the CPU module and then start it after starting the PCI modul...

Page 276: ...he current bus the primary SCSI bus For your maintenance personnel The execution of each button may take a few minutes Wait for a while to update the display and check the module status ᴾ Ethernet Board ID n m o Port p The following information is displayed for Ethernet Board Item Description Status Status of the Ethernet board ᴾ BMC The following information is displayed for Firmware Item Descrip...

Page 277: ...isplayed for SCSI Slot Item Description Status Status of the SCSI slot individual built in SCSI disk The mirror status of the volume in the disk mounted to the slot is reflected to the status of the SCSI slot but the duplex status of the SCSI bus to the slot is not reflected 㩷 The following information is displayed for SCSI Bus Item Description Path State State of the two SCSI buses connected to i...

Page 278: ... Help 㩷 Menu bar File menu There are the following commands for Menu File Item Description Export Exports the information that Server Maintenance Utility has into a file Exit Terminates Server Maintenance Utility 㩷 View menu There is the following command for Menu View Item Description Refresh Displays the latest information of Server Maintenance Utility 㩷 Settings menu Menu Settings is not suppor...

Page 279: ...key ĸ or ĺ When the focus is on the information display view the screen can be scrolled using the up down right and left arrow keys Ĺ Ļ ĸ ĺ Tab key Moves to the next selection item when the focus is on the information display view Pressing the Shift and Tab keys together moves the focus to the previous selection item When the focus is moved the screen is scrolled to display the selected item F1 ke...

Page 280: ...omponents and general system settings The maintenance functions common to all components are operated in the same way basically the operation procedure and typical examples of screen images are described below The table below lists the maintenance functions common to all components Start Stop MTBF clear Diag nosis F W update Component R L R L R L R L R L CPU module IO module PCI slot Ethernet boar...

Page 281: ...e from remote management PC by using NEC ESMPRO Manager L Local Executable on local server by using Server Maintenance Utility Support Not support BMC firmware update Component R L BMC R Remote Executable from remote management PC by using NEC ESMPRO Manager L Local Executable on local server by using Server Maintenance Utility Support Not support The table below shows the support of the whole sys...

Page 282: ...ment or malfunction of module Executable in the following module state this can be viewed on manager screen x Duplex When system is stopped forcibly due to replacement or malfunction of module Executable in the following module state this can be viewed on Server Maintenance Utility screen x Duplex IO Module Same as above Same as above Same as above Same as above Remote Executable from remote manag...

Page 283: ...en The result of the start operation is reported by the server as an alert CHECK When starting a stopped IO module diagnostics of the CPU IO modules are automatically performed The IO module is started after the diagnostics Stop Perform the procedure below before replacing a component 1 Select the target component in the ft tree 2 Check the current state with the State display on the target compon...

Page 284: ...sing Utilities 5 59 Sample screen of NEC ESMPRO Manager 1 Maintenance screen of CPU module CPU Module CPU Module Maintenance Sample screen of NEC ESMPRO Manager 2 Maintenance screen of IO module PCI Module Maintenance ...

Page 285: ...cs of the CPU IO modules are automatically performed The IO module is started after the diagnostics Stop Stop before replacing components 1 Select the target component by using the Server Maintenance Utility 2 Check the current state of the target component with the LEDs 3 Click the Down button of the target component A certain time is required for the start The start result can be confirmed by th...

Page 286: ...Installing and Using Utilities 5 61 Sample screen of Server Maintenance Utility ...

Page 287: ...Maintenance tree of the component of the ft tree of the data viewer Open the tree of the component whose MTBF information is to be cleared and select the Maintenance tree To clear the MTBF information of a component with the Server Maintenance Utility use the utility screen of the component The table below shows the potential cases in which the MTBF information of a component is to be cleared Cont...

Page 288: ...component screen The result of the MTBF clearing operation is reported by the server as an alert CHECK At this point the State display on the target component screen is not changed If the MTBF clear is executed in the following conditions diagnostics of the CPU IO modules are automatically performed after MTBF clear The target CPU IO module is turned on Both of the target CPU module and IO module ...

Page 289: ... confirmed by the LEDs on the target component The result of the MTBF clearing operation is registered in the event log CHECK At this point the State display on the target component screen is not changed If the MTBF clear is executed in the following conditions diagnostics of the CPU IO modules are automatically performed after MTBF clear The target CPU IO module is turned on Both of the target CP...

Page 290: ...f the following module states this can be viewed on manager screen x Removed x Broken x Shot x Firmware Update Complete To diagnose the module under operation bring down the module before the diagnostics When a phenomenon causing the module to be down occurs or a phenomenon supposed to be a malfunction occurs Executable in any of the following module states This can be viewed on Server Maintenance...

Page 291: ...n be confirmed by Result of the diagnostics on the target component screen The result of the diagnostics is reported by the server as an alert The result of diagnostics executed last is displayed in the Diagnostics Information column In addition if a fault is detected by the result of the diagnostics the state of the General Information tree of the component is changed CHECK When stopping IO modul...

Page 292: ...iagnostics button in the Diagnostics Information on the target module The diagnostics result can be confirmed by re obtaining the status of the target module The result of the diagnostics is registered in the event log CHECK When stopping IO module check that the status of Ethernet is Duplex on Server Maintenance Utility Do not stop the IO module especially when LAN is connected only to the IO mod...

Page 293: ...On the firmware update screen specify the path to the firmware image file for update The table below shows the potential cases in which the firmware of a component is to be updated Firmware update Component Remote Local CPU Module When BIOS must be updated to new one Executable in any of the following module states this can be viewed on manager screen x Removed x Broken x Shot x Diagnostics Passed...

Page 294: ...ter the directory where the firmware to update is stored the directory you wrote down in step 1 and the file name of the image data into the input box and click the Execute button The server will update the firmware The update result can be confirmed by the state on the target component screen indication of Firmware update completed The result of the update processing is reported by the server as ...

Page 295: ...However if the Enable automatic firmware update property is disabled the module is not started In such a case perform the following operations before starting the module 1 Click the Firmware Update button in the Update screen for the target component 2 In the Firmware Update dialog box select Copy online BIOS image to Offline as a method for updating and click Execute IMPORTANT A message prompting...

Page 296: ...wn in step 1 and the file name of the image data into the input box and click the Execute button The server will update the firmware 6 Check the update result with the event log When using the Server Maintenance Utility screen to check the update result the tree view status is not updated automatically Select Refresh from the display menu or use the tool button to update the tree view status 7 Aft...

Page 297: ...pped PCI module 㩷 9 Start the other inactive module Starting the module causes the firmware to be updated automatically However if the Enable automatic firmware update property is disabled the module is not started In such a case perform the following operations before starting the module 1 Click the Firmware button in the Server Maintenance Utility screen for the target component 2 On the Firmwar...

Page 298: ...pacity exceeds 2GB after additional memory has been installed in the system with complete memory dump enabled If the setting is not changed incorrect dump files may be collected 1 Go to Control Panel click System and click Advanced to display the Startup and Recovery dialog box Choose Small memory dump and click OK 2 Return the setting to Kernel memory dump and click OK The dump can be collected i...

Page 299: ...ump if requested by maintenance personnel Executable in the following module state this can be viewed on Server Maintenance Utility screen x Removed x Broken x Shot x Firmware Update Complete x Diagnostics Passed When a fault or malfunction occurs in the system Save the dump if requested by maintenance personnel Executable in the following module state this can be viewed on manager screen x Duplex...

Page 300: ...current state with the State display on the target component screen 3 Click the Dump button in the Maintenance screen for the target component A certain time is required for the dump saving The dump is stored as SystemDrive MEMORY DMP on the managed server The result of the dump saving is reported by the server as an alert Sample screen of NEC ESMPRO Manager Maintenance screen of CPU module CPU Mo...

Page 301: ...of the target CPU module with the LEDs 3 Select the dump acquisition method with Dump of the target CPU module and click the Harvest button A certain time is required for the dump acquisition The dump is stored as SystemDrive MEMORY DMP on the server The result of the dump acquisition can be confirmed in the event log Sample screen of Server Maintenance Utility CPU Module ...

Page 302: ... the setting is not set to Complete memory dump the standard memory dump function is performed even if the quick dump setting is set to Enable In addition the standard memory dump function is used when Complete memory dump cannot be specified because mounted memory exceeds 2GB Auto firmware update If Enable is selected for this item the BIOS of the new CPU module is updated to the BIOS of the exis...

Page 303: ...ating firmware Wait until such processing is finished to make the settings Quick dump Auto firmware update Auto module start Component Remote Local Remote Local Remote Local Whole system Executable if the system is operating When dump is acquired by using the dump function normally installed in OS at occurrence of system fault Executable if the system is operating When firmware is updated manually...

Page 304: ...ver Maintenance Utility in the following procedure The system cannot be configured using the NEC ESMPRO Manager 1 Select System Configuration 2 Select radio buttons to change the settings in System Configuration 3 Click the Apply button Sample screen of Server Maintenance Utility ...

Page 305: ... On the BMC firmware update screen specify the path of the image file of the firmware to be updated The table below shows the potential cases in which the BMC firmware is to be updated IMPORTANT Contact your maintenance personnel for the update of the BMC firmware BMC firmware update Component Remote Local BMC When an update to new firmware is required Executable in the following module state this...

Page 306: ... FW Update dialog box appears 2 Enter the device name and click OK The Execution Check dialog box appears 3 Store the firmware in the directory specified by Location The storage area may be modified See Change of Update Data Storage Destination described later 4 Click OK Run firmware update The advance of the update appears during update At the termination of update the update result is displayed ...

Page 307: ... Update dialog box appears 2 Enter the device name and click OK The Execution Check dialog box appears 3 Store the firmware in the directory shown in Location The storage area may be changed See Change of Update Data Storage Destination described later 4 Click OK Execute the firmware update The progress of the update appears during the update The update result appears after the update is terminate...

Page 308: ...firmware update by using the Server Maintenance Utility in the procedure below 1 From the menu bar click Tool point to BMC FW and select Properties The BMC FW Update Service Properties dialog box appears 2 Enter the storage destination in Storage directory for update data and click Register ...

Page 309: ...little bit more network band width since each state change will be notified to NEC ESMPRO Manager as some kind of alert Setting 1 Select All Programs o Esmpro from the start menu and click Manager Settings Manager Settings dialog box 2 Check Enable the State Change Alert Setting 3 Click the Agent Setting button State Change Alert Setting dialog box 4 Check the name of servers sending the state cha...

Page 310: ...g ten servers ft Remote Management Card comes with one license of NEC DianaScope Notes The online document provides general descriptions of overall severs to be remotely managed by NEC DianaScope but this section indicates notes that require special attention for remotely managing this server using NEC DianaScope z NEC Express5800 ft series can be managed remotely only when ft Remote Management Ca...

Page 311: ...erver Status Becomes Non redundant GeminiEngine Monitor Tool displays the following dialog box when the system status becomes non redundant Buttons Buzzer Stop Stops the buzzer beeps for a certain interval and closes this dialog box Status Check Starts the Server Maintenance Utility Check the event viewer log and other logs for non redundancy status Automatic firmware update There are two ways to ...

Page 312: ... updating the firmware stops without completion check the system status with Server Maintenance Utility or event log and start the module that has been stopped Setup Window GeminiEngine Monitor Tool can be set on the following setup window From the Start menu select All Programs GeminiEngine Monitor Tool and then Configuration If you start the configuration function the following GeminiEngine Moni...

Page 313: ...it is automatically closed when the system status returns to the duplex state and the FT STATUS LED illuminates green If you have mistakenly closed the dialog box on page 5 86 run the following program C Program Files NEC HAS_SW HASFTSTS HASFTSTU EXE When the dialog box on page 5 86 is still displayed after the FT STATUS LED illuminates green press the Alt F4 keys together to close it The firmware...

Page 314: ...Chapter 6 Maintenance This chapter describes the daily maintenance of NEC Express5800 ft series and precautions when relocating or storing the server ...

Page 315: ...nager on the management PC Check whether any alert is reported on the Operation Window Data Viewer or Alert Viewer of NEC ESMPRO Manager Viewers of NEC ESMPRO Operation Window Alert Viewer Data Viewer Checking STATUS LEDs Check the LED indication on the front of the NEC Express5800 ft series on hard disks installed in 3 5 inch hard disk drive bay or on LCD display when the server is powered on or ...

Page 316: ...to the CD ROM drive x Disconnect the power plug before cleaning the server Cleaning the NEC Express5800 ft series For daily cleaning wipe the external surfaces of the server with a dry soft cloth Follow the procedure below if stains remain on the surfaces IMPORTANT To avoid altering the material and color of the server do not use volatile solvents such as thinner or benzene to clean the server The...

Page 317: ...Follow the steps below to clean the mouse regularly 1 Disconnect the mouse from the USB hub of the keyboard while the server remains powered on 2 Turn the mouse upside down and rotate the mouse ball cover counterclockwise to remove it Take out the ball from the mouse 3 Wipe the mouse ball with a dry soft cloth If stains remain use a soft cloth to wipe them off Soak the soft cloth in neutral deterg...

Page 318: ...tton on the front of the CD ROM drive The tray comes out 3 Hold the CD ROM lightly and take it out from the tray IMPORTANT Do not touch the signal side of the CD ROM with your hand 4 Wipe the tray with a dry soft cloth IMPORTANT Do not wipe the lens of the CD ROM drive Doing so may damage the lens and may cause a malfunction of the drive 5 Gently push on the tray front to close the tray 6 Wipe the...

Page 319: ...head may be a cause of unsuccessful backup and damage to tape cartridge Clean the tape head regularly using a cleaning tape For procedure and interval of cleaning as well as lifetime of a tape cartridge to use see instructions included with the tape drive ...

Page 320: ...ing the hard disk drive no data is written into the disk Startup and Exit of System Diagnostics Follow the steps below to start the system diagnostics If the server is running shut it down and execute Step 1 through Step 12 ᴾ 1 Shutdown the OS and power off the server Then unplug the power cord 2 Disconnect all the LAN cables from the server 3 Plug the power cord and power on the server 4 Use the ...

Page 321: ...mpletes Test result Shows the start end and elapsed time and completion status of the diagnostics Guideline Shows the details of the keys to operate window Test summary window Shows the results of each test that executed the diagnostics Move the cursor and press the Enter key on the cursor line to display the details of the test When an error is detected by the system diagnostics the relevant test...

Page 322: ...the log information of the diagnostics It can be saved on a floppy disk To save it on a floppy disk insert a formatted floppy disk to the floppy disk drive and select Save F Option Changes the output destination of a log Reboot Reboots the system 㩷㩷 8 Select Reboot in the Enduser Menu above The server restarts and the system is started from the NEC EXPRESSBUILDER 9 Exit the NEC EXPRESSBUILDER and...

Page 323: ... Utility from the maintenance partition From the CD ROM Set the NEC EXPRESSBUILDER CD ROM in the CD ROM drive and reboot the system After the menu is displayed on the screen select Tools Off line Maintenance Utility The Off line Maintenance Utility program starts from the CD ROM From the floppy disk Set the Off line Maintenance Utility Bootable FD in the floppy disk drive and reboot the system The...

Page 324: ...the system specific information and or configuration may not be restored TIPS For information on making backup copy of system information see the separate volume User s Guide Setup Only the authorized personnel are allowed to restore the backup data Chassis Identification Provides the function to distinguish the server using the LEDs or beeps of the server This function is convenient to distinguis...

Page 325: ...PORTANT If the server needs to be relocated stored due to a change in the floor layout to a great extent contact the sales agent Make sure to make a backup copy of your valuable data in the hard disk if any When moving the server with hard disks make sure not to give a shock to the hard disks When storing the server keep it under storing environment conditions temperature 10 to 55 C humidity 20 to...

Page 326: ...hort time condensation will occur and cause malfunctions and breakdown when these are used in such state When you start operating these equipments again after the transportation or the storage make sure to wait for a sufficient period of time to use them in the operating environment If the system clock goes out of alignment remarkably as time goes by though the system clock adjustment is performed...

Page 327: ...6 14 Maintenance This page is intentionally left blank ...

Page 328: ...Chapter 7 Troubleshooting If the product does not work properly see this chapter before deciding that it is a breakdown ...

Page 329: ...stem operation Especially take note on whether any alert is reported to NEC ESMPRO Manager on the management PC Check whether any alert is reported on the Operation Window Data Viewer or Alert Viewer of NEC ESMPRO Manager Example NEC ESMPRO Manager Determine type and location of server workstation trouble ...

Page 330: ... panels of the NEC Express5800 ft series and near the handles of hard disks inform the user of the various server statuses by the colors and the patterns of going on going off and flashing If trouble seems to have occurred check the LED indication For the LED indication and meanings see page 2 25 LEDs This User s Guide describes actions to be taken for watch error message However if replacement of...

Page 331: ...ct the keyboard and connect it back again x Replace the keyboard 0211 Keyboard error Keyboard is faulty x Disconnect the keyboard and connect it back again x Replace the keyboard x If restarting does not help replace the CPU IO module ᴾ 0212 Keyboard Controller Failed Keyboard controller is faulty If restarting the server does not help replace the CPU IO module 0213 Keyboard locked Unlock key swit...

Page 332: ...odule 0B28 Unsupported Processor detected on Processor 1 Unsupported CPU is mounted 0B29 Unsupported Processor detected on Processor 2 Unsupported CPU is mounted Check the supported CPU and replace it If this does not help replace the CPU IO module 0B60 DIMM group 1 has been disabled Replace DIMM Group 1 0B61 DIMM group 2 has been disabled Replace DIMM Group 2 0B62 DIMM group 3 has been disabled D...

Page 333: ...tform Information Area corrupted 0B91 BMC update firmware corrupted BMC device is faulty 0B92 Internal Use Area of BMC FRU corrupted Data within SROM is faulty Replace the CPU IO module or ft Remote Management Card option 0B93 BMC SDR Repository empty SDR data is faulty If updating SDR does not help replace the CPU IO module or ft Remote Management Card option 0B94 IPMB signal lines do not respond...

Page 334: ...T detected startup failure of 1st Processor 0BC1 POST detected startup failure of 2nd Processor CPU is faulty Replace the CPU 8120 Unsupported DIMM detected in DIMM group 1 8121 Unsupported DIMM detected in DIMM group 8122 Unsupported DIMM detected in DIMM group 3 Unsupported DIMM is mounted 8130 Mismatch DIMM detected in DIMM group 1 8131 Mismatch DIMM detected in DIMM group 2 8132 Mismatch DIMM ...

Page 335: ...ry Test failed Memory is faulty Replace the DIMM If replacing it does not help replace the CPU IO module 9009 Chipset NMI occurred BIOS NMI handler is executed and POST is stopped Obtain detailed information and replace the CPU IO module 900A PEXA Link Width Warning 900B PEXB Link Width Warning 900D PEXD Link Width Warning 900E PEXE Link Width Warning PCI EX Link is faulty Since performance become...

Page 336: ...her CPU IO module and install it If this does not help replace the CPU IO module 9008 Forced power off occurred by another CPU IO module has a problem Pull out another CPU IO module and install it If this does not help replace the CPU IO module 9010 9015 Can not boot from target Disk Check the target disk In addition replace it if required If this does not help replace the CPU IO module 9020 CPU i...

Page 337: ...e the CPU IO module If this does not help replace another CPU IO module or center plane 902B BIOS revision does not match This BIOS revision cannot support the duplex mode Update the BIOS revision 9031 Configuration of PCI riser is mismatch Check the PCI configuration If this does not help replace the CPU IO module 9032 The microcode to CPU is not found and it cannot update normally Unsupported CP...

Page 338: ...t Remote Management Card option 9065 One or both the CPU IO modules have a problem There are some error messages in addition to this error code Check the other error message 9071 9072 Water cooling kit has leaked out Replace the water cooling kit If this does not help replace the CPU IO module 9080 908F This CPU IO module failed to get the information from another CPU IO module When the system is ...

Page 339: ...ory manager 1 3 4 1 RAM address error 1 3 4 3 RAM low byte data error 1 4 1 1 RAM high byte data error Check the installation of DIMM board If the error persists contact your sales agent to replace the DIMM or CPU IO module motherboard 2 2 3 1 Illegal interrupt test error 2 1 2 3 Copyright check error Contact your sales agent Failed to initialize the video BIOS Failed to initialize the option ROM ...

Page 340: ... indicating that virtual memory is insufficient when you restart the system after a STOP or system error has occurred Ignore the message and start the system If an error such as a stop error of the OS occurs the normal dump function may run instead of the quick dump function depending on the system status However the memory dump file can be used for failure analysis equivalent to that of the quick...

Page 341: ... tool such as NEC ESMPRO Agent or NEC ESMPRO Manager has been installed in the NEC Express5800 ft series or management PC you can obtain the error information from the display unit of the server or management PC See Chapter 5 or online documentation for details of such application programs ...

Page 342: ...wer breaker for the connected power outlet is on o If the power cord is plugged to a UPS make sure the UPS is powered and it supplies power See the manual that comes with the UPS for details Power supply to the server may be linked with the connected UPS using the BIOS setup utility of the server Menu to check Server AC LINK Power On o Make sure the POWER switch on the power unit is on Did you pre...

Page 343: ...restart the server Does the server have appropriate memory boards or PCI card o Operation of the server with unauthorized devices is not guaranteed Server reboots while running the SCSISelect utility Have you modified the Setup settings o From Server Monitoring Configuration Option ROM Scan Monitoring of Setup select Disabled If Option ROM Scan Monitoring is enabled the system may reboot while usi...

Page 344: ...e memory configuration is correct o Check if third party CPUs or memory DIMM are used Disks not in Duplex mode o Unless you perform mirroring including reconfiguration after failed disks are replaced in correct order the mirror may not be re configured Check if the steps were correct The keyboard or mouse fails to operate Is the cable properly connected o Make sure that the cable is connected to t...

Page 345: ... position Is the floppy disk formatted o Use a formatted floppy disk or format the floppy disk in the floppy disk drive Refer to the manual that comes with the OS for formatting a floppy disk Fail to access to the CD ROM Is the CD ROM properly set in the CD ROM drive tray o The tray is provided with a holder to secure the CD ROM Make sure that the CD ROM is placed properly in the holder Is the CD ...

Page 346: ...ower with the blue screen displayed Keep pressing the POWER switch for about 4 seconds Pressing the POWER switch quickly does not turn off the power in this case The server is not found on the network Is the LAN cable connected o Make sure to connect the LAN cable to the network port on the rear of the server Also make sure to use the LAN cable that conforms to the network interface standard Have ...

Page 347: ...ing conditions 1 CHKDSK is scheduled to be executed at next system startup 2 Corruption of file system is detected since the previous startup until shutdown 3 Inconsistency corruption of file system is detected while mouting at system startup Is the value of Boot Monitoring in the BIOS setting appropriate o Change the value of Boot Monitoring to suit your environment For details see page 4 25 Moni...

Page 348: ...nction of the CPU module Module Module Number Module Number 0 or 1 Source HasCtrl Type Warning Event ID 3500 Description The error occurred on the CPU module of Module Module Number Module Number 0 or 1 Source HasCtrl Type Warning Event ID 4000 Description The error occurred on the CPU module of Module Module Number Module Number 0 or 1 Source HasCtrl Type Warning Event ID 4310 Description Synchro...

Page 349: ... not be integrated In this case contact your sales agent since device replacement will be required Source HasCtrl Type Warning Event ID 1703 Description The driver was not able to bind the Module It has broken down in the past Module Module Number Module Number 0 or 1 CPU module is not integrated o When you attempt to integrate the CPU module the following message will be recorded to the system ev...

Page 350: ... sales agent since device replacement will be required Source HasCtrl Type Warning Event ID 1407 Description The driver was not able to bind South Bridge It has broken down in the past Module Module Number Module Number 0 or 1 Source HasCtrl Type Warning Event ID 1405 Description The driver was not able to bind PCI Express 0 It has broken down in the past Module Module Number Module Number 0 or 1 ...

Page 351: ...erring to After starting up FT Status LED do not illuminate or illuminate amber of this chapter Source HasCtrl Type Warning Event ID 1505 Description Device Device name is not duplexing Device name LAN or SCSI or FC o When you attempt to disconnect IO module when the HAS Fault Tolerance service is not started the following message will be recorded to the system event log and the IO module will not...

Page 352: ...is amber and blinking Is the mirror of the hard disk not removed o Check Disk Management and reconfigure the mirror if the mirror is broken See Configuring and Breaking Mirror in Chapter 3 Windows Setup and Operation Relevant Disk LED and DISK ACCESS LED illuminate amber during the process of automatic mirror reconfiguration During the process of reconfiguration DISK ACCESS occurs at the same time...

Page 353: ...ge of esmcmn exe is displayed when starting the system o The following pop up message may be displayed when you restart the system which NEC ESMPRO Agent is installed to and removal drives such as MO and DVD RAM are mounted on without closing Windows Explorer after displaying the contents of media and removing the media by the software eject by right clicking the DVD drive on Windows Explorer and ...

Page 354: ...hreshold value Contact your sales agent since device replacement is usually required Blink in amber Collecting the dump No action is necessary Preparing for dual mode Wait for a while CPU module and or IO module and or SCSI adapter and or FC adapter and or network adapter are not in dual mode 1 CPU module See CPU module is separated and CPU module is not integrated in this chapter 2 IO module See ...

Page 355: ...o the operation Exclamation mark appears to VGA Display Controller since OS Standard VGA driver is not activated in the server Exclamation mark appears to Serial under the non Plug and Play device when changed the setting to display a non display device in the menu by using Device Manager There is no serial port that is a legacy device in NEC Express5800 ft series When you install Windows to a leg...

Page 356: ...se Is the LAN cable properly connected o Make sure that LAN cable is properly connected The device sensor cannot be referred unless the cable is properly connected Check if the cable is connected to the LAN connector or serial port connector by mistake Is the IP address shared o IP address of the management LAN port is set to 192 168 1 1 at the time of shipping Change the IP address since it will ...

Page 357: ...pe save the setting to connect to NEC DianaScope to a floppy disk before performing the operation BMC setting can be configured saved by system management function of NEC DianaScope Agent or NEC EXPRESSBUILDER Device is accidentally removed by mistake When you click the Safely Remove Hardware icon in task tray device names such as USB Mass Storage Device will be displayed Among these devices excep...

Page 358: ...logs of the source iANSMiniport are the logs about the duplex of the network The following logs may be recorded in the system event log after starting the system or after setting duplex but there is no problem on operation Source iANSMiniport Type Warning Event ID 35 Description Initializing Virtual Team Adaptor that lack adapter Number of missed adaptors Check if all adapters exist and function p...

Page 359: ...registry Default trace level used is 32 SCSI control error appears in the system event log o This symptom occurs for example when a SCSI chip receives a reset request from a different SCSI chip The process will be continued properly by the retry function It is likely to occur when the server shifts from the simplex mode to the duplex mode at OS startup or during maintenance operations If the numbe...

Page 360: ...20 Type Error EventID 117 Description The driver for device Device Scsi adpu320xx detected a port timeout due to prolonged inactivity All associated busses were reset in an effort to clear the condition If this error is recorded many times the hard disk drive may be faulty Contact your service representative Event log which warn CPU load monitoring is registered o If NEC ESMPRO Agent cannot get pe...

Page 361: ...ult Tolerance Type Warning Event ID 209 213 Started maintenance operation without suspending or stopping HAS Fault Tolerance service may be the reason for these logs to be recoded If the event ID is 212 or 213 and The error occurred in the duplex state watchdog of SCSI devices Error code 1 or The error occurred in the duplex state watchdog of FC devices Error code 1 is registered for the details a...

Page 362: ...l Type Warning Event ID 4000 Description The error occurred on the CPU module of Module Module Number Module Number 0 or 1 Source HasCtrl Type Warning Event ID 4310 Description Synchronization of the CPU module stopped HASIPMI related logs are recorded in the system event log o The following event logs may be recorded during the system operation These logs are recorded when the software that acces...

Page 363: ...t 1 is just at the information level If a simple volume is created on the disk of Slot 4 Empty of Slot 1 is treated as the warning level to secure the redundancy In this case check the volume creation status and configure the mirror volume Source ESM HAS Storage Service Type Warning Event ID 401 Description Status of the SCSI Slot ID 41 Slot Number has changed from Empty to Empty Slot Number a num...

Page 364: ...SI Adapter has changed from Duplex to Simplex Device Path ID of SCSI Adapter 0 10 104 or 1 11 104 Source ESM HAS Storage Service Type Warning Event ID 201 Description Status of the SCSI Bus ID Device Path ID of SCSI Bus has changed from Duplex to Offline Device Path ID of SCSI Bus 0 10 104 0 0 10 104 1 1 11 104 0 or 1 11 104 1 Source ESM HAS Storage Service Type Information Event ID 202 Descriptio...

Page 365: ... the appropriate corrective action according to the error codes listed in the table below Message Cause and Remedy This machine is not supported This NEC EXPRESSBUILDER version is not designed for this server Execute the NEC EXPRESSBUILDER on the compliant server NvRAM access error An access to the nonvolatile memory NvRAM is not acceptable Hard disk access error The hard disk is not connected or ...

Page 366: ...more o Set the display unit to display 256 colors or more The master control menu fails to appear Is your system Windows NT 4 0 or later or Windows 95 or later o The CD ROM Autorun feature is supported by Windows NT 4 0 and Windows 95 The older versions do not automatically start from the CD ROM Is Shift pressed o Setting the CD ROM with Shift pressed down cancels the Autorun feature Is the system...

Page 367: ...splay setting the bit map is not displayed correctly but the setup information can be displayed The Point to Point tunneling protocol cannot be set o The protocol is not supported at present After installation set the protocol through Control Panel In this case rebooting is not necessary The details of a network adapter cannot be set o Configuration Diskette Creator is unable to set the details of...

Page 368: ... NEC ESMPRO Manager to receive traps from NEC ESMPROAgent properly both community names must be matched Alert is redundantly reported to NEC ESMPRO Manager o When NEC ESMPRO Manager s IP address or host name assigned to SNMP service to send traps is assigned in the message manager TCP IP a warning message for redundancy is displayed Alert is redundantly reported when the same NEC ESMPRO Manager is...

Page 369: ...own or illegal information is displayed in CPU information o If you select CPU Module CPU in the FTServer tree of the data viewer unknown or incorrect information appear in some information items o The CPU information can be viewed by selecting System CPU in the ESMPRO tree Status of logical PCI slot o There is no effect to PCI module IO module since I O hub and a display controller on PCI module ...

Page 370: ...high line impedance may have occurred Hence there is no problem Threshold value of LAN monitoring does not reflect o Because the NEC Express5800 ft series detects hardware faults on the network in the driver level NEC ESMPRO Agent does not monitor line faults Thus the value set for Line fault occurrence rate of a LAN tab of NEC ESMPRO Agent properties in the control panel is not used Remote shutdo...

Page 371: ...t registered in the monitoring event tree on the setting tool of alert function Alert Manager is not alerted to the manager if Alert Manager Main Service does not operate Even when the service is operating if the enabled disabled flag of each alerting ways is disabled the event is not alerted The alert enabled disabled flag is set by selecting Base Setting Report Properties from Setting of Alert M...

Page 372: ...MPRO Agent is running z To format or delete a partition by Disk Administrator or by other means z To request programmatically to remove media from removable disks such as MO Zip and PD Please conduct these works by following the procedure written below 1 Open Control panel Service 2 Select a service named ESM Common Service and click Stop 3 Confirm that ESM Common Service is stopped and close the ...

Page 373: ...mation on status current values rpm threshold etc Therefore if you view such a sensor on NEC ESMPRO Manager it may be displayed as follows The status becomes Unknown grayed out on the data viewer The current value or rpm is displayed as Unknown on the data viewer The status is grayed out on the Web component data viewer The current value or rpm becomes blank on the Web component data viewer Even i...

Page 374: ...mpts you to reconstruct a Data Viewer appears click OK The Data Viewer will be reconstructed and the tree and the status will be displayed correctly The information on the floppy disk appears in an incorrect manner o After switching on and off the power of the CPU PCI module CPU IO module the floppy disk drive name of I O Device on Data Viewer may be different from the name that is recognized by t...

Page 375: ... ROMBIOS Revision in General of SCSI Adapter Reassign Block Count and Reassign Block threshold in General of SCSI Slot SCSI Status while IO Module is Starting or being Stopped oWhile an IO module is starting or being stopped the status of SCSI adapters SCSI bus SCSI enclosure SCSI slots and mirror disks temporarily indicates an undefined status Once the module is started or stopped the status will...

Page 376: ...s becomes Broken The status changes from Broken when a mirror volume is created on the disk or any mirror volume is resynchronized ESMhstrg dat oWhile the server is running the data ESMhstrg dat file in the installation directory default is C ESM of NEC ESMPRO Agent cannot be accessed For this reason when backup software is used this file is not backed up Also because the ESMhstrg dat file is recr...

Page 377: ...ccurred in the NEC Express5800 ft series IMPORTANT If a STOP error or system error has occurred or the system has stalled restart the system and then start collecting event logs 1 Click Start Settings Control Panel Administrative Tools Event Viewer 2 Select the type of the log to be collected Application Log contains events related to the applications that were active at occurrence of the events S...

Page 378: ...work 1 Click Start All Programs Accessories System Tools System Information 2 Select the Save from the File menu 3 Enter the name of the target file in the File name box 4 Click Save Collection of Diagnostic Information by Dr Watson Collect diagnostic information related to application errors by using Dr Watson You can designate any destination to save diagnostic information For details see help i...

Page 379: ...e the server to restart In such a case it is required to force the server to shut down This forced shutdown however is not available if Enabled is selected for Switch Inhibit on the Security menu of the BIOS setup utility SETUP because this setting disables POWER switch operation Follow the procedure below to change the setting to enable the forced shutdown and restart of the server 1 Power on the...

Page 380: ...ppears ᴾ ᴾ 2 Select Most recent IPMI Data from the tree view to obtain the information of the local computer If the data is displayed that means the information is successfully obtained ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ 3 Select File Back up the current IPMI information ᵌᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ 4 Check the name of the computer of which you want to create backup ᴾ 5 Specify the backup file name and the location ...

Page 381: ...7 54 Troubleshooting This page is intentionally left blank ...

Page 382: ...es not assume any liability for damage to optional devices or the server or malfunctions of the server resulted from installation by the user NEC recommends you ask your sales agent to install or remove any optional devices Be sure to use only optional devices and cables designated by NEC Repair of the server due to malfunctions failures or damage resulted from installing such devices or cables wi...

Page 383: ...ter the server x Do not look into the CD ROM drive x Do not remove the lithium battery x Disconnect the power plug before working with the server CAUTION Observe the following instructions to use the server safely There are risks of fire personal injury or property damage See PRECAUTIONS FOR SAFETY in Chapter 1 for details x Do not install or remove components by a single person x Do not install t...

Page 384: ...suitable workspace Work with the server on the anti static or concrete floor When you work with the server on a carpet where static electricity is likely to be generated make sure take anti static measures beforehand Use a worktable Place the server on an anti static mat to work with it Clothes Do not wear a wool or synthetic cloth to work with the server Wear anti static shoes to work with the se...

Page 385: ...e CPU or PCI module during the continuous operation disable the intended module place the module off line by using the Server Maintenance Utility of the NEC ESMPRO Agent or the NEC ESMPRO Manager from the management PC on the network After a new module is installed to the server enable the module using the Server Maintenance Utility or the NEC ESMPRO Manager TIPS The system is defaulted to automat...

Page 386: ...eps you should take are the same for other models You can install 25 4mm 1 inch high hard disk drives to six 3 5 inch hard disk drive bays on the server 3 5 imch hard disk drive bays have labels with slot number The hard disk drives installed on the slot 0 1 and 2 are mirrored with the slot 3 4 and 5 respectively The OS is installed on the mirror volumes that consist of the hard disks in the slot ...

Page 387: ... 2 Click Disk Management under Storage in the console tree 3 If you are using the tower model Unlock the front door lock with the security key and open the front door If you are using the rack model Unlock the front bezel with the security key and detach it 4 Identify the slot to which you want to install the hard disk Install a hard disk in an empty slot in the group starting from the lower slot ...

Page 388: ...hen the lever is locked you will hear a click sound IMPORTANT Be careful not to pinch your finger s between the lever and handle TIPS Check the hook of the lever is engaged with the frame 9 Connect the power cord 10 Press the POWER switch to power on ᴾ 11 If you are using the tower model Close the front door and lock it with the security key If you are using the rack model Install the front bezel ...

Page 389: ...er cords from the power outlet 3 If you are using the tower model Unlock the front door lock with the security key and open the front door If you are using the rack model Unlock the front bezel with the security key and detach it 4 Push the lever of the hard disk to unlock the handle 5 Hold the handle and hard disk to pull them off ᴾ 6 Install the dummy tray in an empty tray according to procedure...

Page 390: ...andle illuminates amber The DISK Access LED of the amber lit disk also illuminates amber 2 Remove the failed hard disk referring to Replacing Failed Hard Disk Drives on page 3 16 and Removing 3 5 inch Hard Disk Drive on page 8 8 No need to shutdown Windows Server 2003 3 Refer to the steps in Installing the hard disk to install a new hard disk TIPS The hard disk to be installed for replacement must...

Page 391: ...grade 5 25 INCH DEVICE The server has two slots to which you can install magnetic tape backup devices You need a SCSI controller sold separately to install a backup device ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ ᴾ Backup device tray ...

Page 392: ...g 5 25 inch Device 1 See page 8 4 to prepare for installation 2 Loosen screws to remove the side cover 3 Loosen screws to remove the tray for adding devices 4 Remove the four screws securing the dummy cover and remove the dummy cover ...

Page 393: ...to the device IMPORTANT Distorted connector pins or loose connections may cause malfunction Make sure that the device and cable connectors are connected correctly 8 Secure the side cover with the screws 9 Set up the SCSI BIOS referring to the manual shipped with the SCSI controller 10 Install the device driver of the installed device Removing 5 25 inch Device Removal is the reverse of the installa...

Page 394: ...anagement software e g Server Maintenance Utility or NEC ESMPRO Manager to identify the module to be removed so that the module is removed when it is stopped without fail Then remove the relevant module after verifying the Status LED on the CPU IO module See Chapter 2 LEDs for details of the Status LED After installing CPU IO module always power on the module using the power switch Precautions Whe...

Page 395: ...ft series in Chapter 5 NEC ESMPRO Manager Select ft CPU Module CPU Module to be removed Maintenance Bring Up Bring Down Bring Down Server Maintenance Utility Select FTServer CPU Module CPU Module to be removed Bring Up Bring Down Down Repeat the operation mentioned above for the IO module and confirm that the status of the CPU IO module and the IO module are Removed 2 If the module POWER LED of th...

Page 396: ...les are connected and then disconnect all cables connected to the module you are to pull out 5 Hold the release levers of the CPU IO module and pull it off IMPORTANT Do not hold part other than the handle to pull the module Handle the CPU IO module carefully Do not drop the module or bump it against parts in the device when you remove it 6 Carefully place the CPU IO module on a flat and sturdy tab...

Page 397: ...ule as far as it goes 3 Put the handle back in the position where it was The installed CPU IO module will start automatically IMPORTANT Connect the cables that you disconnected before removing the CPU IO module to where they were originally connected Connect cables while the handle is leaned toward you 4 Secure the handle with the screws IMPORTANT Secure the handle with the screws If it is not sec...

Page 398: ...bed as group The number next to group corresponds to the connector number shown in the figure on the next page IMPORTANT The DIMM is extremely sensitive to static electricity Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the DIMM Do not touch the DIMM terminals or onboard parts with a bare hand or place the DIMM directly on the desk...

Page 399: ...should be installed to the socket with the same number in another group This rule is applied to the case of removal The linked DIMMs should be of the same product with the same performance DIMMs should be installed in sockets from the lowest socket number to the highest socket number DIMM slot A1 DIMM slot B1 DIMM slot A2 DIMM slot B2 DIMM slot A3 DIMM slot B3 Motherboard of the CPU IO module ...

Page 400: ...on both ends of the connector are opened the DIMM connector cover is unlocked and you can remove the cover IMPORTANT Keep the removed DIMM connector cover 7 Insert a DIMM into the DIMM socket vertically TIPS Pay attention to the orientation of the DIMM The terminal of the DIMM has a cutout to prevent misinsertion After the DIMM is completely inserted into the socket the levers are automatically cl...

Page 401: ...ite it down and see the POST error message list on page 7 4 13 After starting the OS set the paging file size to at least the recommended value 1 5 times the installed memory size See Size of the Partition to be Created in Chapter 4 of the User s Guide Setup ...

Page 402: ...s from the outlets 3 Remove the CPU IO module referring to page 8 14 4 Open the lever on both ends of the target DIMM socket to unlock the DIMM Then remove the DIMM 5 Mount the CPU IO module referring to page 8 16 6 Connect the power cords 7 Press the POWER switch to power on the server 8 Verify that POST displays no error message If POST displays an error message write it down and see the POST er...

Page 403: ... DIMM 1 Identify the failed DIMM using the Data Viewer of NEC ESMPRO Manager 2 Remove the CPU IO module referring to page 8 14 3 Replace the DIMM 4 Install the CPU IO module referring to page 8 16 5 Start up the CPU IO module using NEC ESMPRO Manager or Server Maintenance Utility ᴾ ...

Page 404: ...oard parts with a bare hand or place the CPU directly on the desk For more information on static electricity see ANTI STATIC MEASURES Do not use the system before checking to see it works correctly Make sure to use the CPU specified by NEC Installing a third party CPU may cause a failure of the CPU as well as the server Before adding or removing a CPU power off the server and then remove the CPU I...

Page 405: ... power cords 3 Remove the CPU IO module referring to page 8 14 4 Remove the two screws securing the cooling fan unit remove the cable and then remove the cooling fan unit 5 Check to be sure of the location of the CPU socket 6 Detach the socket cover on the CPU socket IMPORTANT Keep the socket cover 7 Lift the socket lever IMPORTANT Open the lever fully It can be opened 120 or more Cooling faun uni...

Page 406: ...orientation of the CPU The CPU and socket have pin marks to prevent misinsertion Check the pin marks of the CPU and the socket and insert the CPU correctly 10 After pressing the CPU softly against the socket place the CPI socket holder back to its original place 11 Return the socket lever back to its original place ...

Page 407: ... installed correctly The screws have not been fastened tight enough Do not move the heat sink that has been secured with the screws 14 Insert the cable and fix the cooling fan unit 15 Install the CPU IO module referring to page 8 16 16 Connect the power cord 17 Turn on the power by pressing the POWER switch 18 Verify that POST displays no error message If an error message is displayed write it dow...

Page 408: ...is automatically powered off 2 Unplug the power cords 3 Remove the CPU IO module referring to page 8 14 4 Remove the two screws securing the cooling fan unit remove the cable and then remove the cooling fan unit 5 Check to be sure of the location of the CPU socket 6 Detach the socket cover on the CPU socket IMPORTANT Keep the socket cover 7 Lift the socket lever IMPORTANT Open the lever fully It c...

Page 409: ...e orientation of the CPU The CPU and socket have pin marks to prevent misinsertion Check the pin marks of the CPU and the socket and insert the CPU correctly 10 After pressing the CPU softly against the socket return the socket holder back to its original place 11 Return the socket lever back to its original place ...

Page 410: ...cooling bracket and secure it with two screws 14 Fix the water cooling kit on the motherboard with four screws of the pump area IMPORTANT Place the protuberances of the water cooling kit in the hollows of the module Water cooling kit Screw of the pump Hollows Pump Cover sheet Water cooling bracket Protuberances ...

Page 411: ...e of the water cooling kit 16 Install the CPU IO module referring to page 8 16 17 Connect the power cord 18 Turn on the power by pressing the POWER switch 19 Verify that POST displays no error message If an error message is displayed write it down and check it in the error message list on page 7 4 Removing CPU Model with Water cooling Kit Removal of a water cooling kit is the reverse of installati...

Page 412: ... replace a failed CPU 1 Use Data Viewer of NEC ESMPRO Manager to identify the failed CPU 2 Remove the CPU IO module referring to page 8 14 3 Replace the CPU 4 Install the CPU IO module referring to page 8 16 The installed CPU IO module will start automatically ...

Page 413: ...rd directly on the desk For more information on static electricity see ANTI STATIC MEASURES on page 8 3 Make sure to read ANTI STATIC MEASURES and PREPARING YOUR SYSTEM FOR UPGRADE before starting installing or removing options Note the following to install or replace PCI board To make a dual PCI board configuration install the same type of board i e having the same specifications and performance ...

Page 414: ... PCI board type 3 3V N code Mountable board size MD2 N8804 002 1000BASE T 1ch board set ż ż ż N8804 003 1000BASE SX 1ch board set ż ż ż Only one board can be mounted when N8804 004 or N8803 033 is installed N8804 004 1000BASE T 2ch board set ż ż ż N8803 032 SCSI board ż ż ż N8803 033 Fibre Channel board set ż ż ż Up to one board can be mounted per CPU IO module ...

Page 415: ...all a PCI board and remove the connector cap IMPORTANT Carefully keep the removed connector cap 3 Remove the PCI bracket by loosening the screw and remove the slot cover of an expansion slot IMPORTANT Keep and store the removed slot cover with care 㩷 4 Remove the connector cap installed in the slot in which the board is installed TIPS To install the PCI board make sure the shape of the board conne...

Page 416: ...board remove the board once and install it again Be careful since the board gets damaged if you press it too hard 7 Install the PCI bracket and secure the board㪅㩷 8 Install CPU IO module referring to the page 8 16 9 Turn ON the power by pressing the POWER switch of installed CPU IO module Removing PCI Board Removal of PCI board card follows the reverse procedure of the installation and installs th...

Page 417: ...Ds associated with the PCI board slot are being turned off 2 Remove the CPU IO module referring to the page 8 14 3 Remove the PCI bracket then remove the PCI board 4 Replace the board and fasten it 5 Install the CPU IO module referring to the page 8 16 6 Connect the network cable and cables for PCI boards 7 The installed CPU IO module will start automatically 8 Confirm that the PCI board is correc...

Page 418: ...s compliant with IEC8877 standard If any other connector is used it may not be removed easily List of slots to install optional PCI boards Refer to List of option PCI boards and installable slots on page 8 33 Driver installation procedure TIPS To perform this procedure you have to log on the system as an Administrator or a member of the Administrators group For NEC Express5800 ft series use two op...

Page 419: ...er and start the system 2 Set the NEC EXPRESSBUILDER CD ROM into the CD ROM drive and run UPDATE VBS located at CD ROM_drive HAS W2K3 HASSETUP SCSI_folder ᴾ If the pop up window for confirming to overwrite a file appears click Yes and continue the installation ᴾ 3 After one minute remove the CD ROM and shut down the server 4 Mount a N8803 032 SCSI board into the other CPU IO module Skip this step ...

Page 420: ...unt a N8803 033 Fibre Channel board set and then start the system 2 Start Device Manager from Start Program Administrative Tool Computer Management and check if Emulex LP1050 Fibre Channel Host Adapter appears under the SCSI and RAID Controllers as many as mounted 3 Set the NEC EXPRESSBUILDER CD ROM into the CD ROM drive and run HAS W2K3 FCUPDATE BAT 4 When the following pop up window appears clic...

Page 421: ...ice N8190 110F using N8803 033 Fiber Channel boards 㩷㩷 NEC Storage StoragePathSavior FC array device N8190 110F PortDuplexManager Mount N8803 033 Fibre Channel boards after completing the OS installation They are used in a pair or in a set of four Mount each controller on the slot of the same position of each PCI module The following error will be recorded to the event log as many as mounted at e...

Page 422: ...m 1 8TB 300GB u 6 The user area is reduced to a half of the physical capacity due to software mirroring Auxiliary input device CD ROM standard ATAPI interface u 1 Load on tray type x24 speed 5 25 inch 2 slots None File bay 3 5 inch 6 slots PCI 64 bit 6 slots Additional slot Low profile LAN interface 1000BASE T 100BASE TX 10BASE T 2 ports USB 4 pin connector 3 ports Keyboard occupies one port Netwo...

Page 423: ... 8TB 300GB u 6 The user area is reduced to a half of the physical capacity due to software mirroring Auxiliary input device CD ROM standard ATAPI interface u 1 Load on tray type x24 speed 5 25 inch 2 slots None File bay 3 5 inch 6 slots PCI 64 bit 6 slots Additional slot Low profile LAN interface 1000BASE T 100BASE TX 10BASE T 2 ports USB 4 pin connector 3 ports Keyboard occupies one port Network ...

Page 424: ...Specifications A 3 ...

Page 425: ......

Page 426: ...00600 0000061F 00000A79 00000A79 00000CA2 00000CA5 00000CF8 00000CFF 0000FE00 0000FE20 DMA controller Programmable interruption controller Motherboard resource System timer Motherboard resource Motherboard resource System speaker Motherboard resource System CMOS real time clock DMA controller Programmable interruption controller DMA controller Motherboard resource Numerical data processor ISAPNP r...

Page 427: ...EXP320B NEC Express5800 320Fb L N8800 097F EXP320A NEC Express5800 320Fb LR N8800 098F EXP320D NEC Express5800 320Fb M N8800 099F EXP320C NEC Express5800 320Fb MR User s Guide 1st Edition 12 2006 856 124125 411 00 ...

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