NEC EXP320A, User Manual

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7-38 Troubleshooting
Problems with NEC EXPRESSBUILDER
When the server is not booted from the NEC EXPRESSBUILDER CD-ROM, check the following:
†
Did you set the NEC EXPRESSBUILDER CD-ROM during POST and restart the
server?
o If you do not set the NEC EXPRESSBUILDER CD-ROM during POST and
restart the server, an error message will appear or the OS will boot.
†
Is BIOS configuration correct?
o
The boot device order may be specified with the BIOS setup utility of the server.
Use the BIOS setup utility to change the boot device order to boot the system
from the CD-ROM drive first.
<Menu to check: [Boot]>
When an error occurs while the NEC EXPRESSBUILDER is in progress, the following message
appears. After this message appears, check the error and take the appropriate corrective action
according to the error codes listed in the table below.
Message Cause and Remedy
This machine is not supported. This NEC EXPRESSBUILDER version is
not designed for this server. Execute the
NEC EXPRESSBUILDER on the compliant
server.
NvRAM access error An access to the nonvolatile memory
(NvRAM) is not acceptable.
Hard disk access error The hard disk is not connected or it is
failed.
Check whether the hard disk is correctly
connected.
There is no device specific
information on motherboard.
Restore the backup information or
write the information using
[System Information Management]
in offline maintenance utility.
Only maintenance personnel can
operate this.
Are you going to run offline
maintenance utility? This message is displayed when NEC
EXPRESSBUILDER cannot find device
specific information, such as when
replacing a motherboard.
Maintenance personnel write information
using offline maintenance utility.