NEC EXP320A, User Manual

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Installing and Using Utilities 5-73
Dump Collection
To collect the dump file with NEC ESMPRO Manager, use [CPU Module]
o
[Maintenance] tree in
the data viewer.
To collect the dump with the Server Maintenance Utility, use the utility screen of the component.
IMPORTANT:
„
Acquire the dump only for the examination of a fault. For the memory dump setting of OS,
select “Complete memory dump” when it is available. The quick dump function of this
server is enabled only when the dump setting is set to “Complete memory dump.”
„
Perform the steps below to change your memory dump setting, if a total memory capacity
exceeds 2GB after additional memory has been installed in the system with complete
memory dump enabled. If the setting is not changed incorrect dump files may be collected.
1) Go to [Control Panel], click [System], and click [Advanced] to display the [Startup and
Recovery] dialog box. Choose “Small memory dump” and click [OK].
2) Return the setting to “Kernel memory dump” and click [OK].
The dump can be collected in two ways. In each way, the dump file is collected with the same path
and file name "%SystemDrive%MEMORY.DMP" as the dump file of the OS standard.
„
Collecting dump of inactive module
The dump is acquired from the inactive CPU module (Broken or Shot).
The dump can be collected only when the power is supplied with the module POWER LED
illuminating and both CPU module and IO module are stopped.