NEC EXP320A, User Manual

Page: 249 / 427

5-24 Installing and Using Utilities
Disk Maintenance While NEC ESMPRO Agent is Running
The following works to disks (hard disk drive or magneto optical) are not allowed while NEC
ESMPRO Agent is running;
„
To format or delete a partition by Disk Administrator or by other means.
„
To request programmatically to remove media from removable disks such as MO, Zip and PD.
1.
Connect the machine using Web UI.
2.
Click the [Maintenance].
3.
Click the [Terminal Service].
4.
Log on as an administrator.
5.
Select the [Start] – [Settings] – [Control Panel].
6.
Open the [Service].
7.
Select a service named “ESM Common Service”, and click the [Stop].
8.
Confirm that “ESM Common Service” stopped, and close the [Service].
9.
Do the disk-related works.
10.
Open the [Service] again, select “ESM Common Service” and click the [Start].
11.
Confirm that “ESM Common Service” is active and close the [Service] and [Control
Panel].
About the warning event of CPU load Monitoring
If NEC ESMPRO Agent cannot get performance information from the OS due to a temporary
resource shortage or high load ratio on the system, it will record the following event log. However,
there is no real problem on operation. (In the description, Y and X represent alphanumeric
characters.)
Source: ESMCpuPerf
Event ID: 9005
Description: Cannot get system performance information now (YYYY Code=xxxx).
If NEC ESMPRO Agent cannot get information, it will treat the load ratio as 0%. So, if NEC
ESMPRO Agent cannot get information continuously, the CPU load ratio may appear lower than the
actual value.
Connection with Hard Disk Drive
The preventive hard disk drive maintenance function may not work properly when a hard disk drive
which was used in a system where NEC ESMPRO Agent is installed is connected to other systems.
Make sure not to connect such hard disk drives.