NEC EXP320A, User Manual

Page: 369 / 427

7-42 Troubleshooting
2. Select a desired community name from the [SNMP Community] list box in
[SNMP Setting] of the [General] sheet.
The community names to receive SNMP packets are listed in the [SNMP
Community] list box.
3. Click the [OK] to terminate the operation.
The community name to send SNMP packet from NEC ESMPRO Manager and the
community name to receive SNMP service in NEC ESMPRO Agent must be the same
to receive SNMP packet properly.
NEC ESMPRO Agent does not operate properly:
o
When SNMP service is added after applying service pack when OS is installed,
apply service pack again. Otherwise, SNMP service does not run properly and
NEC ESMPRO Agent may not run.
o SNMP service is necessary for NEC ESMPRO Agent to run. If you deleted SNMP
service after installing NEC ESMPRO Agent, reinstall NEC ESMPRO Agent after
installing SNMP service.
o
SNMP service may be used among other software. If you install SNMP service
and NEC ESMPRO Agent while such software is installed, NEC ESMPRO Agent
service may not be able to start. In such case, delete SNMP service once and install it
again. Then, reinstall NEC ESMPRO Agent and other software described above.
[Unknown] or illegal information is displayed in CPU information:
o
If you select [CPU Module]–[CPU] in the FTServer tree of the data viewer,
unknown or incorrect information appear in some information items.
o
The CPU information can be viewed by selecting [System]–[CPU] in the
[ESMPRO] tree.
Status of logical PCI slot:
o
There is no effect to PCI module (IO module) since I/O hub and a display
controller on PCI module (IO module) are logical PCI slot information. Hence, for
[PCI slot (ID:0/10/102)] and [PCI slot (ID:0/10/103)] under [PCI module
(ID:0/10)] of FT tree of the date viewer, “Status” becomes “Online” and the status
color becomes green.
Message prompting to reconfigure a tree in the date viewer is displayed:
o
If you dynamically change the configuration of the CPU or PCI module (IO
module) in the relevant system during review of the server information by using
the data viewer, the message prompting you to reconstruct the tree of the data
viewer will appear. If you click the [Yes] button, the tree is reconstructed in the
data viewer to reflect the change of the system configuration on the data viewer. If
you click [No] button, the tree will not be reconstructed in the data viewer. If such
case, the information in the data viewer may be different from the current system
information because the change of the system configuration is not reflected on the
data viewer.