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MUTOH Osprey 102, User Manual

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MUTOH Osprey 102 User Manual Download Page 162

User’s Guide – Osprey 75/102/130

 

Chapter 7: Troubleshooting

 

 

 

 

 

162 

AP-75102, Rev. 2.0, 28/11/2007

 

7.1 INTRODUCTION 

Be sure to read and understand the safety warnings before handling the printer. 

 
This chapter explains troubles that may occur when using the printer and how to solve them. 
If you encounter an error not described in this chapter, refer to "Error messages" and contact your local 
MUTOH dealer. 
 

 

 

 

 

Notes

   

 

•

 

To receive our customer support service, present your warranty. If you do not present it, you may be 
changed for the service even if it is within the term of warranty. 

 

•

 

If you have a maintenance service contract, show the agreement or other documents.

 

 

Summary of Contents for Osprey 102

Page 1: ...User s Guide Europe Africa Middle East only Osprey 75 102 130 ...

Page 2: ...User s Guide Osprey 75 102 130 2 AP 75102 Rev 2 0 28 11 2007 This page is intentionally left blank ...

Page 3: ...es shall be used in the manufacture or reproduction of the article shown and the delivery of this document shall not constitute any right or license to do so November 2007 Published Mutoh Europe N V Archimedesstraat 13 B 8400 Oostende BELGIUM WEEE regulations Environmental information Disposal of your old product Your product is designed and manufactured with high quality materials and components ...

Page 4: ...User s Guide Osprey 75 102 130 4 AP 75102 Rev 2 0 28 11 2007 This page is intentionally left blank ...

Page 5: ...ther the product or the receiving antenna so there is more distance between them Be sure that the product and the receiving antenna are on separate power lines 2 Trademarks mentioned in this manual MUTOH Osprey 75 102 130 PJ 2646NXE MH RTL are registered trademarks or product names of MUTOH INDUSTRIES LTD Centronics and BiCentronics are registered trademarks or product names of Centronics Data Com...

Page 6: ...User s Guide Osprey 75 102 130 6 AP 75102 Rev 2 0 28 11 2007 This page is intentionally left blank ...

Page 7: ... Explains types of warnings cautions and warnings labelled on the printer for both operators of the printer and maintenance personnel 2 Product Overview Explains the features part names and functions of the printer 3 Basic Installation Explains the procedures needed before using the printer 4 Handling the printer Explains how to handle the printer 5 Maintenance Explains daily maintenance of the pr...

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Page 9: ... FLUID 56 3 4 DISPOSAL OF WASTE FLUIDS 58 3 5 TRANSFER AND TRANSPORTATION 60 3 6 LONG TERM STORAGE CLEANING 62 4 PERIODICAL MAINTENANCE 67 4 1 CLEANING THE PRINTER 68 4 2 DONE BY AN AUTHORIZED MUTOH TECHNICIAN 76 5 PREPARATIONS BEFORE PRINTING 77 5 1 USING MEDIA 78 5 2 TESTPRINTING 87 5 3 MEDIA FEED COMPENSATION DISTANCE ADJUST 93 5 4 PRINTING FLOW 95 6 PRINTER MENU 97 6 1 HOW TO WORK IN THE MENU ...

Page 10: ...User s Guide Osprey 75 102 130 10 AP 75102 Rev 2 0 28 11 2007 This page is intentionally left blank ...

Page 11: ...NSTRUCTIONS 1 1 INTRODUCTION 12 1 2 WARNINGS CAUTIONS AND NOTES 12 1 3 IMPORTANT SAFETY INSTRUCTIONS 12 1 4 WARNING LABELS 16 1 4 1 Handling the warning labels 16 1 4 2 Locations and types of warning labels 16 1 5 OPERATION LABELS 20 1 5 1 Handling notices 20 1 5 2 Label types and attaching positions 20 ...

Page 12: ...ther equipment Do not stand on or place heavy objects on your printer Doing so may result in the printer tipping or falling over and causing injury Do not cover the ventilation hole of your printer with cloth such as a blanket or a table cloth Doing so could obstruct the ventilation and cause fire Do not place the printer in humid and dusty areas Doing so may result in an electrical shock or fire ...

Page 13: ... the instructions below when handling the power cable Do not modify the cable Do not put heavy objects on the cable Do not bend twist or pull the cord Do not wire the cable near equipment that generates heat Follow the instructions below when handling the power plug Otherwise fire may occur Wipe away dust and any other residue before inserting the plug Ensure that the plug is firmly inserted as fa...

Page 14: ...tank tightly If the lid is not tightly closed or loose it will cause a defect when purging loading or unloading the ink When performing the following work always perform work with 2 people Placement of the roll media Setting of the roll media Setting of the winding unit When performing the head cleaning Put on the gloves supplied with the printer Only use the print head wiper supplied with the pri...

Page 15: ...d may become clogged When switching the power OFF always install the print head cap Or the nozzle may become clogged Carefully open close the ink box cover to avoid finger pinching Be sure not to pinch your fingers while opening and closing the front cover When connecting the network interface ensure the following precautions Never touch the connection terminals Do not connect different shaped cab...

Page 16: ...ng the warning labels Be sure to note the following when handling the warning labels Notes Make sure that all warning labels can be recognized If text or illustrations cannot be clearly seen clean the label When cleaning warning labels use a cloth with water or neutral detergent Do not use a solvent or gasoline If a warning label has been damaged lost or cannot be recognized replace the label When...

Page 17: ...User s Guide Osprey 75 102 130 Chapter 1 Safety Instructions 17 AP 75102 Rev 2 0 28 11 2007 Back No Type 1 2 3 ...

Page 18: ...User s Guide Osprey 75 102 130 Chapter 1 Safety Instructions 18 AP 75102 Rev 2 0 28 11 2007 4 5 6 7 8 9 ...

Page 19: ...User s Guide Osprey 75 102 130 Chapter 1 Safety Instructions 19 AP 75102 Rev 2 0 28 11 2007 10 11 12 13 14 15 ...

Page 20: ...before operation 1 5 1 Handling notices Notes Ensure that all the operation labels clearly can be read If any part such as a character or an illustration is not clear clean off dirt from the label To clean off dirt from the operation labels use cloths water or neutral detergent Do not use organic solvent or gasoline If the operation labels have been damaged lost or became unreadable for other reas...

Page 21: ...User s Guide Osprey 75 102 130 Chapter 1 Safety Instructions 21 AP 75102 Rev 2 0 28 11 2007 Back No Operation label type 1 2 ...

Page 22: ...User s Guide Osprey 75 102 130 Chapter 1 Safety Instructions 22 AP 75102 Rev 2 0 28 11 2007 This page is intentionally left blank ...

Page 23: ...ATURES 24 2 2 PARTS NAME AND FUNCTIONS 25 2 2 1 Front section 25 2 2 2 Rear section 26 2 2 3 Operation panel 27 2 2 3 1 Operation Keys 27 2 3 IN THE BOX CONTENT 29 2 3 1 Packaging box of the main unit 29 2 3 2 Accessories packaging box 29 2 3 3 Starterkit 30 2 3 4 Core Brace Set 30 2 4 INSTALLATION REQUIREMENTS 31 ...

Page 24: ... years even without lamination Not only the delivery time is reduced but the total cost is reduced as well 3 Wide variety of compatible media The adjustable head height and the variable pressure with lever accept various types of sheets in the thickness range of 0 08 to 1 0 mm including Terpolin cloth and marking film 4 Vibrant Colour Reproduction To reproduce clear and vibrant colours the Osprey ...

Page 25: ...is used to raise and lower the pressure roller 7 Maintenance cover This cover protects the user from the internal components of the product Opened during the following conditions When switching the unit ON or OFF When cleaning the print head surface When cleaning the print head inside the cover There is a waste fluid tray to collect waste fluid from the print head 8 Waste fluid valve Opened when d...

Page 26: ...the product 3 Main tank Tanks for ink and jet wash liquid The following number of tanks should be set to the tank tray Osprey 75 102 130 7 tanks 4 Media feed slot This is the media feed slot for placing the media during the media setting procedure 5 Feed unit This is the device which sets the media and feeds it to the printing position 6 Tension roller Set the printing intervals when perform print...

Page 27: ...re details No Name Normal setup menu display 1 POWER key Switches the printer ON and OFF Switches the printer ON and OFF 2 F1 key Executes the function assigned to F1 Executes the function assigned to F1 3 F2 key Executes the function assigned to F2 Executes the function assigned to F2 4 F3 key Executes the function assigned to F3 Executes the function assigned to F3 5 F4 key Executes the function...

Page 28: ...error has occurred The contents will be displayed on the LCD monitor 12 ERROR lamp Red OFF Either there is no error in the printer or the power is OFF ON The printer is receiving print data Flashing The printer is analyzing received data 13 DATA lamp Orange OFF The printer is waiting to receive print data ON The pressure roller is in the release position Media has not been set 14 MEDIA SET lamp Or...

Page 29: ...me Qty No Name Qty 1 Main unit stand winding unit 1 set 2 Media tube for winding unit 1 2 3 2 Accessories packaging box No Name Qty No Name Qty 1 Power cable 4 12 Hand pump 1 2 13 Cap Sponge 6 3 Foot switch 1 14 Wash bottle 1 4 Media holder plate 2 15 Screwdriver 1 5 Gloves 1 box 16 Plastic spacer 2 6 Funnel 1 17 Screw for Plastic spacer 2 7 Polyknit wiper 1 box 18 Tray 1 8 Print head wiper 1 19 A...

Page 30: ...de 1 4 CD getting started 1 5 User s Guide Osprey 1 6 Dome Label Osprey 1 7 Box 440 ml cassettes 8 8 Operation manual EU version 1 9 Installation manual EU version 1 2 3 4 Core Brace Set No Item 1 Media Core Brace Shaft 3 spacers screws 2 2 Hexagon wrench 2 mm to tighten the spacers 1 3 Spacer media shaft diameter 74 6 4 Hex set screw M4x4 6 5 Instruction sheet 1 1 2 3 4 ...

Page 31: ...ing the printer Area 12 6m2 146ft2 or larger Frontage of 4 7m 15 7ft or greater Floor loading capability 2940Pa 300kg m2 or over Voltage AC100V 120V AC220V 240V 10 Frequency 50 60Hz 1Hz Electrical Capacity AC100V 120V 15A or more AC220V 240V 7 5A or more Operational conditions Environmental Storage environment Temperature 10 C 14F to 60 C 140F Humidity 20 to 80 without condensation ...

Page 32: ...User s Guide Osprey 75 102 130 Chapter 2 Product Overview 32 AP 75102 Rev 2 0 28 11 2007 This page is intentionally left blank ...

Page 33: ...TALLING MEDIA 41 3 2 1 Installing roll media 42 3 2 2 Using the media core braces 44 3 2 3 Loading roll media 45 3 2 4 Setting winding unit 50 3 2 5 Setting media type 52 3 2 6 Replacing roll media 53 3 3 REFILLING THE INK AND JET WASH FLUID 56 3 4 DISPOSAL OF WASTE FLUIDS 58 3 5 TRANSFER AND TRANSPORTATION 60 3 5 1 Transferring the printer 60 3 5 2 Transporting the printer 61 3 6 LONG TERM STORAG...

Page 34: ...handling the printer The procedure consists of 2 parts 1 Start up the machine Step 1 Open the maintenance cover No Name 1 maintenance cover Step 2 Hold the front of the print head cap 1 and put the purge plate 2 down No Name 1 Print head cap 2 purge plate Step 3 Tilt the print head cap to eliminate the pooled liquid including jet wash fluid Step 4 Remove the print head cap No Name 1 Print head cap...

Page 35: ...Notes When switching ON the printer and the shelf life of a part comes to an end the printer will notify it in this stage of the start up sequence Notes If there are any problems during the initial start up operation the unit will display a message on the control panel and the operation may stop If the operation stops refer to Troubleshooting and take the appropriate measures Step 8 After confirmi...

Page 36: ...ile printing Step 1 Soak the sponges and poly knit wipers of the print head cap with the jet wash fluid using the wash bottle No Name 1 Print head cap 2 Cap sponge 3 Poly knit wiper 4 Wash bottle Step 2 Keep the print head cap in the accessory box while printing No Name 1 Print head cap 2 Accessory box ...

Page 37: ...cleaning to perform a head cleaning Step 3 Verify the following regarding the operational condition of the product There is no printing operation being performed The control panel is in a normal status Step 4 Push the POWER key of the control panel to switch OFF the printer Notes The power is ON if the control panel displays the following conditions o The POWER key is in the pushed in condition o ...

Page 38: ...o that the piece fits the nozzle surface of the head Use the jet wash fluid to wash the poly knit wipers Replace the poly knit wiper in the following cases o The poly knit wiper has dried o Things such as ink clotting adhered to the poly knit wiper o The poly knit wiper is dirty with ink etc o The poly knit wiper has been used for a week Replace it once a week If the cap sponge is too dirty or dry...

Page 39: ...d i e the parts to which ink clotting etc can easily adhere o The cap sponges Step 5 Set the print head cap on the waste fluid box Notes When setting the print head cap on the waste fluid box prevent it from touching the nozzle surface of the head No Name 1 Waste fluid box 2 Print head cap 3 Print head 4 Purge plate Step 6 Position the caps on the print head cap and the print heads in front of eac...

Page 40: ...t is not in use for a long time Not doing so may damage the pressure roller When the pressure lever is up or no media is set the system shift to the next step without displaying the lever select menu The product will now finish the power OFF operation The following message is displayed on the operation panel If the ENTER key has been pressed in the previous step the product will send the media for...

Page 41: ... using the winding unit The procedure required for media installation is shown in the following flow diagram Refer to the following items according to the model to be used before performing the operations 1 Install the roll media on the scroller Refer to Placement of the roll media 2 Set the roll media to the product Refer to Loading roll media 3 When the winding unit is used set the roll medial t...

Page 42: ...at the REAR of the machine Step 1 Release the fixing levers on the right and left sides and set the distance between the feed units wider than the roll media width No Name 1 Feed unit Left 2 Feed unit Right 3 Roll media 4 Fixing lever Step 2 Place the roll media on the feed unit rails No Name 1 Feed unit rail 2 Roll media ...

Page 43: ...xing lever No Name 1 Feed unit Left 2 Roll media 3 Fixing lever Step 4 Set the other side of the roll media in the same way as step 3 No Name 1 Feed unit Right 2 Roll media 3 Fixing lever Step 5 Release the right and left fixing levers of the feed units move the roll media to the centre of the unit and fix it with the fixing levers No Name 1 Feed unit Left 2 Feed unit Right 3 Roll media 4 Fixing l...

Page 44: ...re are already 3 spacers installed per brace with an outer diameter of 74 mm In box 3 4 there are 6 spacers of 76 mm Please follow the instructions below to install and use the braces correctly Step 1 First check which spacer fits the best in the used core If this one is not installed yet remove the installed one with a Hexagon Wrench 2 mm in box 2 4 and install the correct one as shown below Ther...

Page 45: ...ing to ON Refer to Winding unit menu o When not performing media detection during media initialization Set media detection to No o Refer to Media detection menu o When using roll media such as the printable side is outside Set the feed unit item to Outside o Refer to Feed unit menu o When using the roll media such as the printable side is inside Set the feed unit item to Inside o Refer to Feed uni...

Page 46: ...dia is unwinded automatically by the roll unit No Name 1 Roll media 2 Tension roller Step 7 Insert the top of the media in the media feed slot after passing the roll media through the tension roller system See images below to see the path Notes If there is a part not tightly wounded at the end of the roll media wind it tightly again then load it a When using a roll media with the printable side on...

Page 47: ... usage of media with printable side inside are not guaranteed No Name 1 Roll media 2 Tension roller system 3 Media feed slot Step 8 Pull the roll media out for about 1 m from the front media feed slot which is located inside the front cover No Name 1 Front media feed slot 2 Roll media Step 9 Press the F3 key on the control panel The following message is displayed on the operation panel ...

Page 48: ...ou do not hold the top edge of the media by hand while rewinding the roll media will fall out from the media feed slot to the rear side of the product Make sure not to set the right edge of the media over the media loading position If doing so it may affect the printing quality No Name 1 Roll media 2 Media loading position Step 11 Check if both sides of the roll media are at least 5 mm away from t...

Page 49: ...13 Press the CANCEL key on the operation panel The operation panel returns to the normal condition Notes When using the winding unit follow Setting winding unit and set the roll media to the winding unit Press the F2 key on the control panel to lower the pressure roller The MEDIA SET lamp switches OFF Step 14 Close the front cover Step 15 Wait until the media initial menu is displayed on the contr...

Page 50: ... ve attached the roll media between the feed units of the unwinding unit at the rear Refer to Placement of the roll media Notes When using the winding unit always use the media tube attached to the product Step 2 Pull out the roll media 1 from the feed slot and fix it with tape to the media tube so that the leading edge is parallel with the media tube No Name 1 Roll media 2 Media tube 3 Cushioning...

Page 51: ...is free of wrinkles or slack Step 4 Cutting both sides of the media allows you to wind the roll media well as shown on the next figure Step 5 Press the F3 key on the operation panel Step 6 Press the F1 key and wind the roll media on the media tube of the winding unit by approximately one and half turn No Name 1 Media tube of winding unit 2 Roll media ...

Page 52: ...ser 12 User 13 User 14 User 15 Media type F1 User 16 Makes setting for media type used for test printing Sixteen settings of User 1 16 can be set Refer to Menu setup on the operation panel Take up OUT Take up IN Take up OUT IN OFF F2 Take up Off Sets the operation of the winding unit Take up OUT Set when taking up the printable side outward Take up IN Set when taking up the printable side inward T...

Page 53: ...t doing anything Step 4 Wait until the media initial operation has been finished and the printer is in normal status The media width is displayed on the operation panel for 5 seconds as shown below The setting media loading procedure has been completed 3 2 6 Replacing roll media Be sure to read and understand the safety warnings before handling the printer Replacement period Replace roll media und...

Page 54: ...ration Types Notes For types and details of roll media refer to Options Supply list Replacement procedure Step 1 If the printer is switched ON make There is no printing operation being performed The control panel is in a normal status Make sure that the MEDIA SET lamp is lit orange on the operation panel Step 2 Press the F3 key on the operation panel The following message appears Step 3 Press the ...

Page 55: ...nded side Remove the right feed unit from the roll media and set the roll media on the feed unit rails No Name 1 Feed unit Right 2 Fixing lever 3 Roll media Step 5 Remove the roll media from the feed unit at the rear left just as in the step 4 No Name 1 Feed unit Left 2 Fixing lever 3 Roll media Notes Refer to Media handling for more details ...

Page 56: ...nel b When the ink inside the main tank is run out Printing operation stops Refill with new ink immediately The following message is displayed on the operation panel Notes When the ink runs out or is close to being empty the colour of the ink that needs refilling will be indicated as follows o K Black o C Cyan o c Light Cyan o M Magenta o m Light Magenta o Y Yellow After the message Near End has b...

Page 57: ...TOH recommended ink only o The printer is designed for use with genuine ink cartridges If you do not use genuine products o Print outs may become faint and the printer will not be able to detect the end of ink o Problems caused by using ink other than the recommended will void the warranty Refer to the following for the types and details of ink and the ink jet wash fluid See Options Supply list 3 ...

Page 58: ...ste fluids during the following conditions a After finishing printing operation b When the message Waste Ink Tank Full is displayed on the operation panel 2 Disposal method Dispose the waste fluid according to the following procedure Step 1 Verify that the printer is switched OFF Step 2 Put an empty container such as a used supply ink bottle under the waste fluid valve No Name 1 Waste fluid valve ...

Page 59: ...Chapter 3 Basics 59 AP 75102 Rev 2 0 28 11 2007 Step 3 Open the waste fluid valve and transfer the waste fluid to the container Step 4 Close the waste fluid valve securely Step 5 Dispose the waste fluid as an industrial waste product ...

Page 60: ... sure that the printer is switched OFF Step 2 Dispose of the waste fluid Step 3 Disconnect the power cable and all other cables Step 4 Turn the following adjusters to the directions shown in the diagram to loosen Stand 4 Winding unit 2 Feed unit 2 Step 5 Transfer the printer Notes The casters attached to the stand have been designed for transferring the printer short distances on a surface in hous...

Page 61: ... Connecting the power cable Connecting the printer to your PC Step 3 Perform nozzle checking to check if the printer head has clogged Notes To perform the nozzle check refer to Nozzle Check Step 4 Perform a fine adjustment of image quality Notes To perform an adjustment of image quality refer to Alignment 3 5 2 Transporting the printer When you transport the printer the printer should be repacked ...

Page 62: ...ocedure Step 1 Loosen the fixing screws for the 3 way valve cover Step 2 Remove the 3 way valve cover No Name 1 3 way valve cover 2 Screws to fix 3 way valve cover 2 pcs Step 3 Switch the unit ON Step 4 Follow the instructions in Filling the ink jet wash fluid to refill the jet wash fluid Step 5 Follow the instructions in Disposal of waste fluids to empty the waste fluid tank Step 6 Follow the ins...

Page 63: ... in the Long Save menu the menu returns to the lower hierarchy without performing the long term storage cleaning treatment Refer to Long term storage cleaning menu for more details The printer starts the long term storage cleaning treatment It takes about 25 minutes per colour of ink to operate the long term storage cleaning treatment The following message is displayed on the operation panel Notes...

Page 64: ...lowing message is displayed on the operation panel After completing the injection of the jet wash fluid the following message is displayed on the operation panel Notes In the part of the message the colour of the 3 way valve to be operated will be displayed Step 10 Switch the 3 way valve to the ink side No Name 1 3 way valve Step 11 Press the ENTER key on the operation panel ...

Page 65: ...returns to the normal status The following message is displayed on the operation panel Notes In the part of the message the colour of finished long term storage cleaning treatment will be displayed Step 13 Follow the instructions in Switching the power OFF to power OFF Step 14 Attach the 3 way cock cover removed in the step 1 and step 2 The long term storage cleaning treatment is completed Notes I...

Page 66: ...User s Guide Osprey 75 102 130 Chapter 3 Basics 66 AP 75102 Rev 2 0 28 11 2007 This page is intentionally left blank ...

Page 67: ...ICAL MAINTENANCE 4 1 CLEANING THE PRINTER 68 4 1 1 Cleaning the outer case 68 4 1 2 Cleaning inside the printer 68 4 1 3 Cleaning of the print head surface 70 4 1 4 Replacing sponge for spitting box 71 4 1 5 Washing print head 72 4 2 DONE BY AN AUTHORIZED MUTOH TECHNICIAN 76 4 2 1 Replacing ink filter 76 ...

Page 68: ...ndition 4 1 1 Cleaning the outer case Clean the outer case once a month with a soft clean cloth 4 1 2 Cleaning inside the printer Clean the inside of the printer once a week Cleaning Procedure Step 1 Open the front cover Step 2 Use a soft brush to carefully clean away any dust or dirt on the pressure roller Notes Do not blow off media dust inside the printer using an air dusting machine Doing so m...

Page 69: ...Step 3 The platen and the media guide have to be cleaned with a soft damp cloth for any paper dust or ink that has accumulated No Name 1 Platen 2 Media guide Step 4 Soak the poly knit wiper provided with the unit and wipe off ink and other dirt from the waste fluid tray No Name 1 Waste fluid tray ...

Page 70: ... the printer 1 Cleaning period Clean every day or after the completion of the operation 2 Cleaning Procedure Step 1 Open the maintenance cover Step 2 Using the attached print head wiper lightly wipe off the ink accumulated on the print head Wipe from the back of the printer toward yourself No Name 1 Print head 2 Print head wiper Step 3 Close the maintenance cover Ensure that the cover is firmly fi...

Page 71: ...pitting box under the following conditions When a sponge for spitting box hardened When the media becomes dirty with the ink Types Notes For types and details of the sponge for spitting box refer to Options Supply list Replacement procedure Step 1 Power OFF the unit Step 2 Open the maintenance cover No Name 1 Maintenance cover Step 3 Remove the four sponges of the spitting box with tweezers etc No...

Page 72: ...box has been completed 4 1 5 Washing print head Cleaning Period If the condition of the print head does not recover when performing the head cleaning perform the print head washing Operational procedure Step 1 Loosen the fixing screws for the 3 way valve cover No Name 1 3 way valve cover 2 Screws to fix 3 way valve cover 2 pcs Step 2 Remove the 3 way valve cover Step 3 Switch the unit ON Step 4 Fo...

Page 73: ...s recommended By selecting ALL the print head washing treatment successively is performed for all print heads one by one When No is selected in the Head wash menu the menu returns to the previous hierarchy menu without performing the print head washing treatment Refer to Head wash menu for more details The product starts the print head washing treatment It takes about 5 to 10 minutes to operate th...

Page 74: ...r 7 to 14 times When pressing the CANCEL key during washing the print head o Washing print head is performed within 7 times After washing the print head 7 times the jet wash fluid is injected from the sub tank After completed the injection of the jet wash fluid the following message is displayed on the operation panel Notes In the part of the message the colour of the 3 way valve to be operated wi...

Page 75: ...t heads the operation panel returns to the normal condition The following message is displayed on the operation panel Notes In the part of the message the colour of the print head to be washed will be displayed Step 13 Follow the instructions in Switching the power OFF to power OFF Step 14 Set the 3 way valve cover removed in steps 1 and 2 The print head washing treatment has been completed Notes ...

Page 76: ...dical Maintenance 76 AP 75102 Rev 2 0 28 11 2007 4 2 DONE BY AN AUTHORIZED MUTOH TECHNICIAN 4 2 1 Replacing ink filter Replacement period Replace the ink filter once a year Replacement procedure The ink filters are replaced in a periodic inspection ...

Page 77: ...media 78 5 1 3 Precaution on storing media 79 5 1 4 The printing area 79 5 1 5 Criteria for the media feed 80 5 1 6 Media Feed Compensation Distance Adjust 81 5 1 7 Installing media retainers 83 5 1 8 Head cleaning before printing 84 5 2 TESTPRINTING 87 5 2 1 Setup List 89 5 2 2 Nozzle Check 90 5 2 3 Alignment 91 5 2 4 Palette 92 5 3 MEDIA FEED COMPENSATION DISTANCE ADJUST 93 5 4 PRINTING FLOW 95 ...

Page 78: ...nter Following are the temperature and humidity ranges appropriate for printing Do not use any of the following media o Media with crease scar tear twist or media which tends to curl o Welded media The size of the recommended media can change at a fixed ratio according to the temperature changes of the working environment Before using the media place the media in the working environment for at lea...

Page 79: ...rinting areas of each media with the printer are as shown below Notes Printing margin C of the media feed direction is preset at the factory to 0mm as the initial value To change printing margin C reset it by following the steps in Menu setup on the operation panel Set the continuous printing item to ON Refer to Joint printing menu Change the value in the continuous margin item Refer to Joint marg...

Page 80: ...the operation panel Printing quality 360dpi 180dpi Printing direction Bi direction 2 Perform a printing of one roll min 20m No error printing error feed and machine stop 3 Slant 1 Set following items for the Printing mode menu on the operation panel Printing quality 360dpi 360dpi Printing direction Uni direction 2 Perform printing Within 30m 0 1 with left right edge of the media as the baseline 4 ...

Page 81: ... during printing 14 Scuffing Confirm media visually No scuffing on media surface and edge face 5 1 6 Media Feed Compensation Distance Adjust Be sure to read and understand the safety warnings before handling the printer When used Depending on the thickness of the media the media feed amount will have to change If printing results show following symptoms Overlapped printing images White lines on pr...

Page 82: ...eration panel Step 4 Press the F2 key of the control panel to change the media feed value Step 5 Push the F2 key or F4 key on the operation panel to increase or decrease the media feed value using the print result examples shown below No adjustment needed Decrease media feed Increase media feed Step 6 Push the ENTER key on the operation panel to save the adjusted value After setting shift to the p...

Page 83: ...urling of the media Use the following procedure to install the media retainers Handling the media retainers When installing and removing the media retainer handle it as shown in the figure below Mishandling the media retainer could result in bent metal parts that interfere with the print head No Name 1 Media retainer Installing procedure Step 1 Load the media so that the distance from the edge of ...

Page 84: ...e sure that the media retainers do not interfere with the media as it is fed through the printer Notes If there is interference with the media as it is fed through the printer even after the media holder plate has been installed the media retainer should not be used When removing the media retainer slide the plate on the platen for near side 5 1 8 Head cleaning before printing Be sure to read and ...

Page 85: ...rge mode Normal Normally there is no need to change the settings For details on the settings refer to Head cleaning Step 5 Press the ENTER key on the control panel The settings are confirmed The unit will start the purge process Following message appears Notes When the CANCEL key on the control panel is pressed in the purge menu the unit will return to normal status without performing the purge pr...

Page 86: ...f the ink accumulated on the print head using the attached print head wiper Wipe from the back to the front of the head surface No Name 1 Print head 2 Print head wiper Notes All print head surfaces should be wiped off even after purging 1 colour only Otherwise ink may drip from the print head at which purging was not performed Step 4 Lift the purge plate to fix it Step 5 Close the maintenance cove...

Page 87: ... Switch ON the printer and set media Refer to Switching the printer ON OFF and Setting media type Step 2 Verify that the product is in normal status Step 3 Press the MENU key or MENU key on the operation panel The screen shows the Setup Menu Step 4 Press the F2 key on the control panel The screen shows the TestPrint 1 4 menu To go to the next TestPrint menu s press the MENU key or MENU key on the ...

Page 88: ...ttern in quality mode unidirectional single path Refer to Alignment Uni Qlty 2 To print an adjust pattern in quality mode unidirectional double path Refer to Alignment Uni Spd 1 To print an adjust pattern in speed mode unidirectional single path Refer to Alignment Test Print 2 4 Uni Spd 2 To print an adjust pattern in speed mode unidirectional double path Refer to Alignment Bi Qlty 1 To print an a...

Page 89: ...ions before printing 89 AP 75102 Rev 2 0 28 11 2007 5 2 1 Setup List Use this function to check the current status of the printer Notes Only when Setup ALL is selected User Paper list and Print mode list are printed For printing refer to Testprinting ...

Page 90: ...e this function to check if there is any clogging of the nozzles missing dots or faint printing Notes If printing quality declines or if missing dots are evident after the nozzle check the print heads need to be cleaned Refer to Head cleaning to perform head cleaning After finishing the head cleaning perform the nozzle check again Notes For printing refer to Testprinting Nozzle Check 1 Nozzle Chec...

Page 91: ...r media type has been changed and print quality declines Notes For printing refer to Testprinting Procedure Switch ON the printer and set the media Print on adjustment pattern to adjust printing to align according to Testprinting Determine the line number 1 to 7 in which the printed line has the best quality In image below this is line no 4 for all heads A to B Press either the F2 key or F4 key to...

Page 92: ...30 Chapter 5 Preparations before printing 92 AP 75102 Rev 2 0 28 11 2007 5 2 4 Palette This is used when comparing the pen colour setting of the computer and the drawn colour of the product Notes For printing refer to Testprinting ...

Page 93: ...alue with the following procedure Procedure Step 1 Go to the Media feed compensation menu on the operation panel by following Menu setup on the operation panel See image below The Media feed compensation menu is named DistAdj menu on the operation panel Refer to Printing by Media feed compensation menu for more details about all the functions in the Media feed compensation menu Step 2 Push the F1 ...

Page 94: ...panel to increase or decrease the media feed value using the print result examples shown below No adjustment needed Decrease media feed Increase media feed Step 6 Push the ENTER key on the operation panel to save the adjusted value After setting shift to the previous upper menu Step 7 Repeat Step 2 to Step 7 until a good print result has been obtained ...

Page 95: ... Refer to Media handling Refer to Using media 3 Perform head cleaning before printing Refer to Head cleaning before printing 4 Make the preference setting for printing with the printer Refer to Menu setup on the operation panel 5 Start printing Refer to Operating from the operation panel 6 Perform after printing operations Refer to Operations after printing Notes Do not open the front cover during...

Page 96: ...User s Guide Osprey 75 102 130 Chapter 5 Preparations before printing 96 AP 75102 Rev 2 0 28 11 2007 This page is intentionally left blank ...

Page 97: ...6 4 OPERATIONS AFTER PRINTING 110 6 4 1 Roll media cutting procedure 110 6 5 MENU OVERVIEW 1 5 5 5 112 6 5 1 Setup menu 1 5 114 6 5 1 1 Origin setup menu 114 6 5 1 2 Test print menu 115 6 5 1 3 Media setup menu 116 6 5 1 4 Media type menu 116 6 5 1 5 User media menu 117 6 5 1 6 Ink Dry menu 118 6 5 1 7 Head Height menu 118 6 5 1 8 Stiff menu 119 6 5 1 9 Lever pressure menu 119 6 5 1 10 Platen heat...

Page 98: ...5 2 17 Function setup menu 134 6 5 2 18 CMY K menu 135 6 5 2 19 Mirror menu 135 6 5 3 Setup menu 3 5 136 6 5 3 1 Roll Media setup menu 136 6 5 3 2 Roll media length menu 136 6 5 3 3 Centronics menu 137 6 5 3 4 Network setup menu 137 6 5 3 5 IP address menu 138 6 5 3 6 Subnet mask menu 138 6 5 3 7 Gateway menu 139 6 5 3 8 Backup menu 139 6 5 4 Setup menu 4 5 140 6 5 4 1 Utility menu 140 6 5 4 2 Err...

Page 99: ...3 6 5 4 23 Layout setup Initialize menu 154 6 5 4 24 Function setup Initialize menu 154 6 5 4 25 Roll media setup Initialize menu 154 6 5 4 26 Centronics Initialize menu 155 6 5 4 27 Network Initialize menu 155 6 5 4 28 Utility Initialize menu 155 6 5 4 29 File management Initialize menu 156 6 5 5 Setup menu 5 5 156 6 5 5 1 Data dump menu 156 6 5 5 2 Head wash menu 157 6 5 5 3 Long term storage cl...

Page 100: ...currently set media type User 1 8 7 Displays the approximate amount of remaining media in metre However the amount is displayed only when either 3roll media 1 Roll media 2 or Roll media 3 is selected in the roll media setting menu 30m 6 1 2 Menu screen In the SetupMenu changes can be made to the printer settings The content displayed on the LCD monitor of the operation panel is as follows No Descr...

Page 101: ... the main menu to the menu screen Press either or on the operation panel when the printer is in the main screen to go to the menu screen 6 1 3 2 From the menu screen to the main screen To switch from a menu screen to the main screen following actions can be taken Press the CANCEL key on the operation panel Leave the printer fro 3 minutes when the status is in the setting menu display ...

Page 102: ...rinter While receiving converting Deletes the data already received and converted then deletes data from now on While waiting for the ink drying time Stops waiting for the ink drying time and discharges the media 6 2 2 F2 Operating the pressure rollers When you want to switch the up and down movement of the pressure rollers follow the steps below Step 1 Press the F4 key on the operation panel The ...

Page 103: ... up by the winding unit F Reverse The winding unit rotates in the reverse direction The roll media will be unrolled back out of the winding unit This function is displayed when ON is selected in the Winding unit menu Refer to Winding unit menu Forward Feeds media forward This function is displayed when the media is set Backward Feeds media backward This function is displayed when the media is set ...

Page 104: ...User s Guide Osprey 75 102 130 Chapter 6 Printer menu 104 AP 75102 Rev 2 0 28 11 2007 a Front section b Rear section ...

Page 105: ... 28 11 2007 6 2 4 F4 Cleaning the heads Procedure Step 1 Verify that the printer is at normal status Step 2 Follow Testprinting and perform a nozzle check print Step 3 Refer to the illustrations below to verify the condition of the print head a Nozzle Check 1 b Nozzle Check 2 ...

Page 106: ...y The ink is discharged less than in the Normal mode Normal Recommended in this process Powerful The ink is discharged more than in the Normal mode Select when the print head can not be recovered by performing Normal mode Continuous Purge process is performed individually for Normal mode Purge mode F2 CANCEL key Finishes the purge process when Normal mode is selected Step 5 After head cleaning per...

Page 107: ... Step 2 Press the F3 key on the operation panel to shift to the Parameter menu Step 3 Press the F1 key or the F4 key in the Parameter menu on the operation panel The printer performs following operations Setup items Parameters Descriptions Heater Perform following operations Checking heater temperature Setting each heater temperature Dist Adj Change media feed compensation value Parameter CANCEL k...

Page 108: ...chy menu Notes The changed parameters are available for the current printing but the settings will be not saved To save the setting be sure to perform the Updateparam 6 3 3 Media feed compensation Changes the media feed compensation value Setup items Parameters Descriptions Change To change the media feed compensation value Updateparam T o save the set up parameter Dist Adj CANCEL key Shifts to th...

Page 109: ...i To set the printing quality to 360 dpi 180 dpi 360dpi 360dpi To set the printing quality to 360 dpi 360 dpi Printing quality F1 360dpi 720dpi To set the printing quality to 360 dpi 720 dpi OFF To set the interlace method to OFF InterLace Setup F2 2 pass To set the interlace method to two path Quality preference To set the priority to Quality preference Priority F3 Speed preference To set the pri...

Page 110: ... media will automatically advance to the media cut position The following message is displayed on the operation panel Cut the roll media according to the following procedures 1 When Manual has been selected in the media cut menu Step 1 Open the front cover Step 2 Place a razor blade on the media cut groove on the platen and cut the roll media Step 3 Close the front cover Step 4 Press the ENTER key...

Page 111: ... normal status The control panel MEDIA SET lamp has to be unlit Step 2 When altering the position where the roll media has to be cut do so in the home position setup menu in Menu setup on the operation panel and advance the roll media to the position that needs to be cut Step 3 Open the front cover Step 4 Place a razor blade 3 on the media cut groove on the platen and cut the roll media Step 5 Clo...

Page 112: ...IEW 1 5 5 5 Follow the steps below to enter the menu settings Step 1 Make sure the printer is in the normal mode Step 2 Press the menu or menu key Notes Network menu is displayed when the network interface board has been installed File management menu is displayed when the hard disk has been installed ...

Page 113: ... Roll Media setup menu Centro To set communication mode to Centronics interface Refer to Centronics menu Network To set the network interface IP address Refer to Network setup menu Setup menu 3 5 Backup To backup the set parameters Refer to Backup setup menu Utility Makes various advanced function settings Refer to Utility menu File Mng Makes various settings for the processing method of the print...

Page 114: ...g keys F1 key Increase setup value L F2 key Increase setup value W F3 key Decrease setup value L F4 key Decrease setup value W ENTER key Determines the setup values The print head moves to drawing start point The following messages are displayed on the operation panel Setup items Parameters Descriptions Origin Set Origin Position check Confirm origin position and push ENTER ENTER key Determines th...

Page 115: ...path Refer to Alignment Uni Qlty 2 To print an adjustment pattern in quality mode unidirectional double path Refer to Alignment Uni Spd 1 To print an adjustment pattern in speed mode unidirectional single path Refer to Alignment Test Print 2 4 Uni Spd 2 To print an adjustment pattern in speed mode unidirectional double path Refer to Alignment Bi Qlty 1 To print an adjustment pattern in quality mod...

Page 116: ...efer to Media cut menu Media Set CANCEL key To shift to the previous hierarchy menu Refer to Setup menu 6 5 1 4 Media type menu Makes setting for media type used for test printing Setup items Parameters Descriptions User 1 User 2 User 3 Media 1 4 User 4 User 5 User 6 User 7 Media 1 4 User 8 User 9 User 10 User 11 Media 3 4 User 12 User 13 User 14 User 15 Media 4 4 User 16 Makes setting for media t...

Page 117: ...rint head face to media Refer to Head Height menu Stiffness Makes the setting for the absorbing power of the media to the printing board depending on the hardness of the media Refer to Stiff menu User 1 to 16 1 3 Lever Pressure To set the pressure of the pressure lever See Lever pressure menu Heater To set the platen heater temperature during printing is set Refer to Platen heater menu Drier To se...

Page 118: ...ht can be changed to different levels according to media thickness Setup items Parameters Descriptions 2 5mm Set the head height to 2 5 mm when the media of normal thickness is used 3 0mm Set the head height to 3 0 mm when the thick media is used 3 5mm Set the head height to 3 5 mm when the further thick media is used Head height 1 2 4 0mm Set the head height to 4 0 mm when the media easily causin...

Page 119: ...eters Descriptions Weak 1 For sensitive media The pressure is lower than normal Normal 2 For normal media Strong 3 For hefty media The pressure is higher than normal to improve the feeding accuracy Lever pressure After setting shifts to the previous hierarchy menu Refer to User media menu 6 5 1 10 Platen heater menu Be sure to read and understand the safety warnings before handling the printer The...

Page 120: ...lue ENTER key To confirm the setup value shifts to the previous hierarchy menu CANCEL key To cancel the setup value shifts to the previous hierarchy menu Refer to User media menu 6 5 1 12 Prev Stick menu Sets the Stick prevention operation when start printing Setup items Parameters Descriptions OFF No stick prevention operation ON Performs stick prevention operation To set media sticking force to ...

Page 121: ...nsation menu Change To change media feed compensation value Refer to Change media feed compensation value menu Print Unit To set the printing intervals when perform printing with media feed compensation Refer to Print Unit menu Dist Adj 1 2 Depth To set the print depth during media feed compensation printing Refer to Print depth menu Dist Adj 2 2 Data Size Sets the print size per 1 colour of print...

Page 122: ...forms following operations Printing by media feed compensation is cancelled Eject media Shifts to the previous hierarchy menu Refer to Media feed compensation menu 6 5 1 15 Change media feed compensation value menu Performs printing by media feed compensation Setup items Parameters Descriptions Change 90 00 to 100 00 to 110 00 To change media feed compensation value by operating the following keys...

Page 123: ...m the current parameter Carve 0 01 Performs printing by media feed compensation at 0 01 steps of setup value from the current parameter for fine adjustment Print Unit menu After setting shifts to the previous hierarchy menu Refer to Media feed compensation menu 6 5 1 17 Print depth menu Sets the print depth during media feed compensation printing Notes Refer to Media feed compensation for more det...

Page 124: ... direction Refer to CR size menu Data Size CANCEL key Cancels the setup value shifts to the previous hierarchy menu Refer to Media feed compensation menu 6 5 1 19 PF size menu Sets the print size in the vertical direction PF Media feed direction during media feed compensation printing Setup items Parameters Descriptions PF 30mm to 85mm to 200mm To perform the following key operations to set the pr...

Page 125: ... set to OFF in the dryer menu the product will not perform idle heating of the platen during standby Refer to Drier menu If the settings of the idle heat menu are as follows the platen heater Drier will perform as shown below o OFF Idle heating of the platen heater drier will not be performed 30 to 70 Idle heating is performed at the set temperature o The temperature set in the idle heat menu cann...

Page 126: ...inued o Refer to Idle heat menu Setup items Parameters Descriptions Idle timeout Heater Drier The idle heat time of the platen heater is changed with the following key operations F2 key Increases setup value F4 key Decreases setup value ENTER key To confirm setup value shifts to the previous hierarchy menu CANCEL key To cancel setup value shifts to the previous hierarchy menu Refer to Media type m...

Page 127: ...t in the section Media width menu is displayed Refer to Media width menu Heater Temp Displays the value of the platen heater Refer to Platen heater menu Set review 2 5 Drier Temp Displays the value of the ink drier Refer to Drier menu Set review 3 5 Flushing Displays the value of the Left Flush Refer to Left flush menu Take Up Unit Displays the value of the winding unit Refer to Winding unit menu ...

Page 128: ...ode setup menu Perform various settings in the printing mode For each setup value of printing mode 4 settings can be chosen Setup items Parameters Descriptions Condition To set printing quality Refer to Printing quality menu Priority To set the printing speed while printing Refer to Priority menu Direction To set print head moving direction for printing Refer to Printing direction menu 1 2 Repeat ...

Page 129: ...hierarchy menu Refer to Printing mode setup menu 6 5 2 4 Interlace Setup menu Sets InterLace for printing Setup items Parameters Descriptions OFF No InterLace 2 pass Ink is discharged two times per line Interlace After setting shifts to the previous hierarchy menu Refer to Printing mode setup menu 6 5 2 5 Priority menu Sets printing speed while printing Setup items Parameters Descriptions Quality ...

Page 130: ... To set repeat times of printing with one printing line Refer to Repeat times menu Time To set interval time for repeat printing Refer to Interval time menu Repeat Prn After setting shifts to the previous hierarchy menu Refer to Printing mode setup menu 6 5 2 8 Repeat times menu Set repeat times of printing with one printing line Setup items Parameters Descriptions Count 1 cnt to 4 cnt To change r...

Page 131: ...set to None2 Wave 1 1 2 Wave 2 The machine will print while using the wave It will improve the printing quality If white lines or uneven print density appear in printed media in Wave1 set to Wave2 Fine W1 Fine W2 The machine will print at a slower speed while using wave Set up this menu when improving the printing quality compared with Wave If white lines or uneven print density appear in printed ...

Page 132: ...end of receiving printing data from a computer to recognizing the end of printing data Refer to Online time out menu Command CANCEL key Shifts to the previous hierarchy menu Refer to Setup menu 6 5 2 12 Image resolution menu Makes settings for image resolution while printing with image data Setup items Parameters Descriptions 180dpi 300dpi 360dpi Resolu 1 2 540dpi 600dpi Resolu 1 2 720dpi Makes se...

Page 133: ...hy menu CANCEL key To cancel setup shifts to the previous hierarchy menu Refer to Command setup menu 6 5 2 14 Layout setup menu Makes various settings on layout function Setup items Parameters Descriptions Joint Sets joint printing Refer to Joint printing menu Joint margin In the joint printing item when set to ON the media feed direction margin for the second media and on is set here Refer to Joi...

Page 134: ...ses setup value F4 key Decreases setup value ENTER key To confirm setup shifts to the previous hierarchy menu CANCEL key To cancel setup shifts to the previous hierarchy menu Refer to Layout setup menu 6 5 2 17 Function setup menu To perform various settings for processing of printing data Setup items Parameters Descriptions CMY K Makes settings for printing method to present black Refer to CMY K ...

Page 135: ...ions No Use CMY colour ink and K black ink together Yes Always use K black ink CMY K After setting shifts to the previous hierarchy menu Refer to Function setup menu 6 5 2 19 Mirror menu Sets this to print reversed printing data Setup items Parameters Descriptions OFF No reversal of printing data Y ON Mirror After setting shifts to the previous hierarchy menu Refer to Function setup menu ...

Page 136: ...ings can be set See Roll media length menu Roll Setup CANCEL key Shifts to the previous hierarchy menu Refer to Setup menu 6 5 3 2 Roll media length menu Sets roll media length Setup items Parameters Descriptions Roll 1 to 3 1m to 30m to 99m Change the roll media length by operating the following keys F2 key Increases setup value F4 key Decreases setup value ENTER key To confirm setup value shift ...

Page 137: ...o Bi Centronics mode Centro After setting shifts to the previous hierarchy menu Refer to Setup menu 6 5 3 4 Network setup menu Sets the network interface Notes Be sure to consult the network administrator before changing the network setup parameters Setup items Parameters Descriptions IP ADDRESS To set the product IP address Refer to IP address menu Subnet mask To set the product subnet mask Refer...

Page 138: ... the previous hierarchy menu CANCEL key To cancel setup value shifts to the previous hierarchy menu Refer to Network setup menu 6 5 3 6 Subnet mask menu Sets the product subnet mask Setup items Parameters Descriptions Subnet mask 000 000 000 000 to 255 255 255 000 to 255 255 255 255 To change the subnet mask using the following keys F1 key Shifts digit position of the to be changed setup value to ...

Page 139: ...ng keys F1 key Shifts digit position of the to be changed setup value to the left F2 key Increases setup value F3 key Shifts digit position of the to be changed setup value to the right F4 key Decreases setup value ENTER key To confirm setup value shifts to the previous hierarchy menu CANCEL key To cancel setup value shifts to the previous hierarchy menu Refer to Network setup menu 6 5 3 8 Backup ...

Page 140: ...nu Take Up Unit To set the winding unit during printing Refer to Winding unit menu Utility 1 2 Load Unit Sets the operation of the feeding unit Refer to Feed unit menu Neg Press The operational pressure of the vacuum pump is set here Refer to Negative pressure pump menu PaperSlant To set to detect a slant while feeding media Refer to Slant check menu Utility 2 2 Flushing To set the operation of th...

Page 141: ...tion menu When media is initialized sets whether to perform detection of width and edge of the media Setup items Parameters Descriptions Yes To perform media detection automatically After setting shift to the previous hierarchy menu Refer to Utility menu No Winding is not performed When OFF is set go to the Media width setup menu Refer to Media width menu Paper Det CANCEL key Shifts to the previou...

Page 142: ...Setup items Parameters Descriptions 210mm to 841mm to 2600mm To change media width by operating the following keys F2 key Increases setup value F4 key Decreases setup value ENTER key To confirm setup value shifts to the previous hierarchy menu CANCEL key To cancel setup value shifts to the previous hierarchy menu Refer to Utility menu 6 5 4 5 Winding unit menu Sets Winding unit operation during pr...

Page 143: ... misprinted and cannot be corrected by performing head cleaning increase the parameter Ink drips from the print head face during ink replenishment decrease the parameter Text normal Setup items Parameters Descriptions Neg Press 3 0kPa to 2 1kPa to 1 5kPa Change the operating pressure of negative pressure pump by operating the following keys F2 key Increases setup value F4 key Decreases setup value...

Page 144: ...ing When ON is set go to the Shot Count menu Flushing CANCEL key Shifts to the previous hierarchy menu Refer to Utility menu 6 5 4 10 Mode Print Make this setting when you draw present printing condition after online printing Drawn printing conditions are as follows Condition Interlace Priority Direction Setup items Parameters Descriptions Mode print OFF No printing condition printing ON To perfor...

Page 145: ...s Write Mode To set writing method of printing data to the hard disk and printing method Refer to Write mode menu Re print To set this when you want to draw the printing data saved in the hard disk Refer to Reprint menu Delete To set this when you delete printing data saved in the hard disk Refer to File delete menu File Mng 1 2 Rename To change file name for printing data saved in the hard disk R...

Page 146: ...sk has been installed on the product When writing printing data to the hard disk o Be sure to set the media in the tray Refer to Media handling o To change the printing start position perform origin setup Refer to Origin setup menu o Printing data is processed according to the size of the set media and the printing start position If there is no media set in the tray the printing data cannot be wri...

Page 147: ...ge with the same colour and type of ink that will be used during the printing data write If an ink cartridge with differing colours or type is used it will not print correctly Setup items Parameters Descriptions File name F1 key To select the file name with back feed way F3 key To select the file name with forward feed way To select the file name to be printed by operating the following keys Numbe...

Page 148: ...again If you want to use the deleted file again send the printing data to the hard disk of the product from the computer again Setup items Parameters Descriptions Delete File name Select to be deleted file name by operating the following keys F1 key To select file name with back feed way F3 key To select file name with forward feed way ENTER key To delete selected file shifts to the previous hiera...

Page 149: ...e shifts to the previous hierarchy menu Refer to File management setup menu Setup items Parameters Descriptions Characters you want to change Select characters you want to change by operating the following keys F1 key To select characters you want to change with back feed way F3 key To select characters you want to change with forward feed way Characters you can use A Z or 0 9 Select the to be cha...

Page 150: ...criptions No Format is not performed CANCEL key To cancel the setup value shifts to the previous hierarchy menu Format OK Perform formatting Setup items Parameters Descriptions ENTER key Product starts formatting The following messages are displayed on the operation panel After formatting shifts to the previous hierarchy menu Refer to File management setup menu Format Format will be performed OK C...

Page 151: ...s regarding the current status of the hard disk is displayed Input File Displays the number of print data saved on the Hard disk Free Area Shows the remaining space in the hard disk ENTER key Shifts to the previous hierarchy menu Refer to File management setup menu 6 5 4 18 Initialize setup menu Returns parameters to the factory setting Notes Network initialize menu is displayed when the network i...

Page 152: ... Roll Setup Returns parameters in the roll media setup menu to the factory setting Refer to Roll media setup Initialize menu Initialize 2 3 Centro Returns parameters in the Centronics setup menu to the factory setting Refer to Centronics Initialize menu Network Returns parameters in the network setup menu to the factory setting Refer to Network Initialize menu Utility Returns parameters in the uti...

Page 153: ...mode initialize menu Setup of printing mode menu are set to the setup value initial value at the factory shipping Setup items Parameters Descriptions No No initialization OK To perform initialization Printing Mode After setting shifts to the previous hierarchy menu Refer to Initialize setup menu 6 5 4 22 Command setup Initialize menu Setup values of Command Setup menu are set to the setup value in...

Page 154: ...tup Initialize menu Values of the function setup menu are set to the setup value initial value at the factory shipping Setup items Parameters Descriptions No No initialization OK To perform initialization Function After setting shifts to the previous hierarchy menu Refer to Initialize setup menu 6 5 4 25 Roll media setup Initialize menu Values of the roll Media setup menu are set to the setup valu...

Page 155: ...rk menu are set to the setup value initial value at the factory shipping Notes Network initialize menu is displayed when the network interface board has been installed Setup items Parameters Descriptions No No initialization OK To perform initialization Network After setting shifts to the previous hierarchy menu Refer to Initialize setup menu 6 5 4 28 Utility Initialize menu Values of the Utility ...

Page 156: ...ems Parameters Descriptions NO No initialization OK To perform initialization File Mng After setting shifts to the previous hierarchy menu Refer to Initialize setup menu 6 5 5 Setup menu 5 5 6 5 5 1 Data dump menu To perform dump printing for online function check Setup items Parameters Descriptions Data Dump Start End All Notes Damp printing is used by service person to check the functions of the...

Page 157: ...s Descriptions No Does not perform washing print head Shifts to the previous hierarchy menu Refer to Setup menu All Washing print head is performed individually for each colour in order Black Head Wash 1 2 Cyan Light Cyan Magenta Light Magenta Head Wash 2 2 Yellow Washing print head is performed for the selected print head colour Head Wash 1 2 to 2 2 After setting shifts to the previous hierarchy ...

Page 158: ...p items Parameters Descriptions No Does not perform the cleaning for long term storage To shift to the previous hierarchy menu Refer to Setup menu All Cleaning for long term storage is performed individually for each colour in order Black Long Save 1 2 Cyan Light Cyan Magenta Light Magenta Long Save 2 2 Yellow Cleaning for long term storage is performed for the selected print head colour Long Save...

Page 159: ...User s Guide Osprey 75 102 130 Chapter 6 Printer menu 159 AP 75102 Rev 2 0 28 11 2007 6 5 5 4 Maintenance status menu Check the parts life cycle of the product ...

Page 160: ...ccording to Replacement of the print head and CR motor Mainte 1 6 to 6 6 CANCEL key Shifts to the previous hierarchy menu Refer to Setup menu Notes The user will be charged for replacement of a part that has reached its usable life span even during the free warranty period or covered by maintenance contract If parts that have reached their usable life span continue to be used without replacing the...

Page 161: ...FAILURES AND MALFUNCTIONS OF THE PRINTER 163 7 3 ERROR MESSAGES 168 7 3 1 Status messages 168 7 3 2 Message type error display and solutions 170 7 3 3 Data error display and solutions 171 7 3 4 Command error display and solutions 172 7 3 5 Error requiring a restart 173 7 4 WHEN MEDIA JAMS OCCUR 174 7 4 1 How to remove the media 174 ...

Page 162: ... may occur when using the printer and how to solve them If you encounter an error not described in this chapter refer to Error messages and contact your local MUTOH dealer Notes To receive our customer support service present your warranty If you do not present it you may be changed for the service even if it is within the term of warranty If you have a maintenance service contract show the agreem...

Page 163: ...open Close the maintenance cover Switching the power ON OFF 4 You did not load the media straight into the printer Load the media straight into the printer Media handling 5 Are all main tanks filled with ink Fill all ink tanks with ink Filling the ink jet wash fluid 6 Is the recommended media being used Use a recommended media Media type 7 You used the printer in direct sunlight or other locations...

Page 164: ...s A proper media feed cannot be guaranteed for media that are not in the recommendation No Possible cause Solutions References 1 Is the recommended media being used Use a recommended media Media type 2 You used the printer in an environment other than that specified Use the printer in the specified environment Cautions on handling media 3 You used old media 4 You used folded creased or curled medi...

Page 165: ...ressure roller Cleaning inside the printer 4 You used the printer in direct sunlight or other locations not appropriate for the specified environment Use the printer in the specified environment Product Specifications 5 You used media folded creased damaged tore curled or inclined to be curled Replace the media Cautions on handling media 12 Media is damaged during media Initial Notes Remove the ja...

Page 166: ...printer where air from an air conditioner blows or other location not appropriate for the specified environment Use the printer in the specified environment Product Specifications 5 You reused printed media Use new not printed media Media type 15 Media is fed crooked while printing No Possible cause Solutions References 1 Is the recommended media being used Use a recommended media Media type 2 The...

Page 167: ...media Media type 2 You used too thick or thin media Use a recommended media Media type 3 The printed surface is not the printable side Pay attention to the printable side to load media correctly Media handling Perform head cleaning Perform cleaning on the Powerful setting Head cleaning Clean the print head surface Cleaning of the print head surface 4 Did you try cleaning the head Perform cleaning ...

Page 168: ... for the next operation No media is loaded into the printer Media handling 3 Receiving The printer is receiving data 4 Converting The printer is converting data 5 Printing The printer is printing 6 Data Writing The printer is writing data to the hard disk 7 Waste Ink Tank Full Replace the waste liquid absorption material in the tank Disposal of waste fluids 8 No Jetwash Refill the jet wash fluid R...

Page 169: ...enu Menu setup on the operation panel 9 Discharging JW The jet wash fluid is being discharged the jet wash fluid for the cleaning process of the log term storage or washing print head Washing print head Long term storage cleaning 10 Injecting Jetwash The jet wash fluid is being injected the jet wash fluid for the cleaning process of the log term storage or washing print head Washing print head Lon...

Page 170: ... stops Load new roll media Replacing roll media 4 Cover Open The front cover is open The printer stops Close the front cover 5 Please Set Paper The pressure roller is raised There is no media Set the media and lower the pressure roller 6 Paper JAM Error The media has jammed The printer stops Remove the jammed media and reset a media Menu setup on the operation panel 2 Error messages regarding warn...

Page 171: ...l display shows the colour of the ink causing the error according to the following codes o K Black o C Cyan o c Light Cyan o M Magenta o m Light Magenta o Y Yellow 7 3 3 Data error display and solutions Following are data error displays and their solutions during printer operations Data errors are displayed when a communication error occurs between the computer and the printer If data error displa...

Page 172: ...nd error occurs the following error messages are displayed and the printer stops Solve the problem to delete the error message and restart the printer No Message Descriptions Solutions References 1 Command Status MH Err Invalid command data is sent from a computer Make sure that the settings of the computer and the printer match Menu setup on the operation panel Notes In error messages are code nu...

Page 173: ... operation panel Press any key on the operation panel to stop the beep sounds If error requiring a restart has occurred solve the problems to restart the printer and delete the error If the same error message is displayed again contact your local MUTOH dealer Be sure to inquire by the code numbers of the error messages No Message Descriptions Solutions References 1 If foreign materials such as a p...

Page 174: ...e steps below to remove the jammed media 7 4 1 How to remove the media Step 1 Restart the printer Switch OFF the power supply of the product and switch ON again Step 2 Press the F3 key in the media initial menu to raise the pressure roller The MEDIA SET lamp lit green The following message is displayed on the operation panel Notes When raising or lowering the pressure roller you can use the foot s...

Page 175: ...2 Rev 2 0 28 11 2007 Step 3 Remove the roll media from the media feed slot and the tension roller No Name 1 Media feed slot 2 Tension roller 3 Roll media Step 4 If a piece of media or media dust are in the printer open the front cover and remove the media or media dust ...

Page 176: ...User s Guide Osprey 75 102 130 Chapter 7 Troubleshooting 176 AP 75102 Rev 2 0 28 11 2007 This page is intentionally left blankٛ ...

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