Users manual for Innowalk Pro 2
Version: 1.06
–
Version date: 06.12.2023
Page
59
of
78
7.9
Troubleshooting
•
If the motor or driving gear does not work, check the following:
o
Is the power supply connected? If not, connect the power supply.
o
Is the emergency stop switch pushed in? If it is, twist it in the direction of the arrows
to allow it to pop out.
•
If the Innowalk does not respond the remote control, check the following:
o
Is the plug from the remote control to the motor cover properly connected? If not,
connect the plug.
o
Are there any visible damages on the cable of the remote control? Replace the
remote control if the cable is damaged.
•
Homing: If the sit to stand
function doesn’t
respond to the remote
control, a reset-function called
“homing”
must be performed. Never
perform “
homing
”
with the user in the product.
o
Press and hold both the “
stand
” and the “
sit
” –
button on the
remote control simultaneously. You will hear a short beep
and after approx. 8 seconds you will hear a longer high pitch
beep and you will see the seat-actuator move the seat
towards an upright position. When the actuators reach the
upright end position a confirmation beep will sound and you
can release the buttons. Homing is now done. This applies to
both 6 and 8 button remote control, and different layouts.
o
When this sequence is finished, the sit to stand function
should react normally to input on the remote control, and
you can lower the seat again using the remote control.
o
Never execute homing with the user in the product!
Picture 55
–
How to e
xecute “homing”
•
If you pressed a button during the start-up sequence, then the product might not
operate properly. Unplug the Innowalk, wait 30 seconds, and redo the start-up sequence
as described in chapter 5, to restart the Innowalk properly.
•
If the problem you have is not covered by the above-described points, please contact
your Made for Movement representative. Do not use the product if some functions do
not operate as intended. Please report any unexpected operation or events to your Made
for Movement representative.
Press
and
hold