LIP-8008D User Guide
4. Call Handling
4.
Call Handling
4.1
Call Transfer: Sending a call to a different destination
You can send an active call to another station or other
resource of the system, using
Call Transfer
. You can
screen the transfer with the receiving party (
Screened
Call Transfer
) or complete the transfer without
screening (
Unscreened Call Transfer
).
Transferred calls, internal or external, are placed in
Transfer Hold
. These calls will receive Music on Hold
(
MOH
) and will recall if not answered in a timely manner.
If an
Unscreened Transfer
call encounters an error or
DND, it may immediately recall at your Station.
DSS/BLF buttons may be used to transfer calls.
To Transfer an active call:
Press
TRANS
/
PGM
,
Call the transfer party,
Unscreened Call Transfer - Hang-up,
OR
Screened Call Transfer - When call is answered or Splash tone
is heard, announce the call and then hang-up.
4.2
Call Hold: Placing a call in a waiting state
You may place an active Internal or External call in one
of several holding states. In System Hold, other non-
restricted stations may pick-up the call. In Exclusive
Hold, only the holding station may pick-up the call.
The system is assigned a preferred hold type (System
or Exclusive). You may override this
Hold Preference
by pressing the
HOLD
/
SAVE
button twice.
The LEDs for CO/IP line buttons flash at distinctive rates
for the holding station and other iPECS Phone users.
There are also user operations such as pressing a
DSS
/
BLF
button that will place a call in
Automatic Hold
.
Calls will remain in the held state for a period and then
recall the user. This
Hold Recall
is provided with a
different ring signal. If not answered in a timely manner,
the Attendant will receive
Attendant Hold Recall
.
To place a call on Hold:
Press
HOLD
/
SAVE
.
24
Summary of Contents for LDP-7004 D
Page 1: ...Important Safety Information ...
Page 2: ...Important Safety Information ...
Page 3: ...Important Safety Information ...
Page 4: ...LDP 7000 Series Model LDP 7004D LDP 7008D LDP 7004N 1 ...
Page 14: ...Important Safety Information ...
Page 15: ...Important Safety Information ...
Page 16: ...Important Safety Information ...
Page 21: ...ADP Additional Device Port Getting Started 5 ...
Page 22: ...ADP Additional Device Port Getting Started 6 ...
Page 54: ...A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Entering characters 38 ...
Page 56: ...Important Safety Information ...
Page 57: ...Important Safety Information ...
Page 58: ...Important Safety Information ...
Page 64: ...Putting into operation ADP Additional Device Port 6 ...
Page 65: ...Putting into operation ADP Additional Device Port 7 ...
Page 91: ...LIP 7004N ...
Page 140: ...LIP 7008D ...
Page 197: ...LIP 7016D 7024D User Guide User Guide LIP 7016D 7024D ...
Page 256: ...Users Guide LIP 7024LD ...
Page 322: ...LIP 8004D User Guide ...
Page 376: ...www lg nortel com ...
Page 377: ...LIP 8008D User Guide ...
Page 432: ...LIP 8012D 8024D User Guide ...
Page 511: ...LIP 8040L User Guide ...
Page 591: ...LIP 8050V User Guide ...
Page 625: ...LIP 8050V User Guide 29 2 2 7 4 Window color 2 2 7 5 Font 2 2 7 6 Language ...
Page 633: ...LIP 8050V User Guide 37 LIP 8012DSS LIP 8012LDSS LIP 8048DSS ...