Lexmark Optra S 1250, User Manual

Page: 216 / 427

Solving Printer Problems
200
Solving
P
rinter
Problems
Caring for Your Printer
Display Problems
Printing Problems
Problem Action
Menus Disabled
status message
appears on the
display.
The operator panel menus have been disabled. To
enable the menus if they are not password protected:
Turn the printer off.
Press and hold Go and Stop , and then turn the printer
On (|).
Release the buttons when
Performing Self Test
is
displayed.
If the operator panel menus have been password
protected, see your system administrator.
Display shows only
diamonds or is
blank. Turn the printer power Off (O).
Wait about 10 seconds.
Turn the printer power On (|). The printer should issue
the
Performing Self Test message. When the test is
completed, the Ready message displays.
If the messages do not display, turn the printer power
Off (O) and call Lexmark Technical Support.
Menu settings
changed from the
operator panel
have no effect. The settings are being overridden by settings in the
software application, the printer driver, or the printer
utilities.
Problem Action
Job prints from a
different tray or on
the wrong paper. Check
PAPER TYPE
in the
PAPER MENU
on the
printer operator panel and in the printer driver. See
PAPER TYPE on page 65.
Printer does not
duplex pages. • Verify that Duplex is selected on the printer operator
panel and in the printer driver.
• Make sure adequate memory is available.
Paper does not
stack neatly in any
output bin. Turn the paper stack over in the tray or multipurpose
feeder.