13. Others
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General tips for using a Wi-Fi connection
• Use within the communication range of the device to be connected.
• Is any device, such as microwave oven, cordless phone, etc., that uses 2.4 GHz frequency
operated nearby?
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Transmission may get interrupted when used simultaneously. Use them sufficiently away
from the device.
• When the battery indicator is flashing red, the connection with other equipment may not start or
the connection may be disrupted.
(A message such as [Communication error] is displayed.)
• If you place the camera on a metal table or shelf, the transmission may be adversely affected.
In such cases, you may not be able to establish a connection. Move the camera away from the
metal surface.
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About a wireless access point
• Check if the wireless access point to connect is in an operating state.
• Check the transmission condition of the wireless access point.
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Perform the connection closer to the wireless access point.
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Change the location and orientation of the wireless access point.
• Depending on the setting of the wireless access point, it may not be displayed even if the
transmission exists.
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Turn off and on the wireless access point.
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When the network SSID of the wireless access point is set not to broadcast, the wireless
access point may not be detected. Enter the network SSID to start the connection (
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or enable the SSID broadcast of the wireless access point.
• From the Wi-Fi setting menu on the smartphone, turn the Wi-Fi function off and back on.
Wi-Fi function
A Wi-Fi connection cannot be established.
Transmission is interrupted.
The wireless access point is not displayed.
The camera is not displayed in the Wi-Fi setting screen of the smartphone.