272
13. Others
Troubleshooting
First, try out the following procedures (
>
272 to 280).
• When the ambient temperature is high or a video is recorded for an extended time, the
camera’s temperature will rise. In that case, the camera may display [
] and then stop the
recording or temporarily disable the functions below. Wait until the camera cools down.
– [4K PHOTO]
– [Post Focus]
– [Motion Picture]
• Charging is being performed in a place with extremely high or low temperature.
>
Reconnect the USB cable and retry charging in a place where the ambient temperature is
10°C to 30°C (50
o
F to 86
o
F) (temperature conditions also apply to the battery itself).
• Charging is not possible if the power supply capacity of the computer is low.
• The battery is exhausted. Charge the battery. (
>
20)
• [Economy] is enabled. (
>
198)
• When [
] ([4K Pre-Burst]) is set for recording, the battery drains faster.
>
Use these functions only when recording with them.
• Is a Wi-Fi connection being used for a long period of time?
The battery can become flat quickly when connected to Wi-Fi.
>
Turn the camera off frequently by using the [Economy] etc. (
>
198)
If the problem cannot be resolved, it may help to select [Reset] (
>
203) on the
[Setup] menu.
Recording stops before finishing. Recording is not possible. Some functions are
not available.
Battery and power source
The charging lamp flashes.
Camera does not work even if the camera is turned on.
Camera switches off as soon as the camera is turned on.
This camera is turned off automatically.
The battery becomes flat too quickly.
