Field Service Ver. 2.0 Mar. 2006
16. TECH. REP. MODE
209
bizhub C250P
Adjustment / Setting
16.4.9
List of the CS Remote Care error code
NOTE
• Error codes in the shaded region may occur when transmitting from the machine
to the center.
Error code
Error
Solution
0001
The line is busy (Busy detection)
• Transmit again manually.
0002
Failure of the Modem default setting at transmit-
ting (When the transmission completes with
modem initial setting failed)
• Check if the power of the
modem is ON.
• Check the connecting condition
between the modem and the
main unit.
0003
Timeout of CONNECT at transmitting
(No response to ATD)
• Transmit again manually
• Check if the power of the
modem is ON.
• Check the connecting condition
between the modem and the
main unit.
0004
Timeout of Incoming request response
(No response to incoming (starting) request
MSG)
• Contact responsible person of
KONICA MINOLTA.
0005
Timeout of CONNECT at receiving
(No response to ATA)
• Check if the power of the
modem is ON.
• Check the connecting
con0dition between the modem
and the main unit.
0006
Shut down of the data modem line (Host)
(Carrier OFF is detected)
• No solution, because the line is
shut down at the host side.
0007
Shut down of the data modem line (Main unit)
(Line is shut down forcibly due to event)
• Contact responsible person of
KONICA MINOLTA.
0008
Timeout of start request telegram delivery
(Start request telegram is not delivered after line
connection)
• Transmit again manually.
0009
Timeout of finish request telegram delivery
(Finish request telegram is not delivered (Start of
shut down).)
• Transmit again manually.
000A
Receiving rejection
(Receiving is made when the main unit is set to
reject receiving.)
• Check the setting condition of
the host side.
• Check the setting condition of
the main unit side.
000B
RS232C Driver Over Run
(When the modem detects Over Run.)
• If the same error is detected
several times, turn the modem
power OFF and ON.
000C
If the same error is detected several times, turn
the modem power OFF and ON.
• If the same error is detected
several times, turn the modem
power OFF and ON.
000D
Break Interrupt (BI) Indicator
(When the modem detects Break Interrupt (BI)
Indicator.)
• If the same error is detected
several times, turn the modem
power OFF and ON.
000E
Receiving RING Buffer Full
(When the Receiving RING Buffer is full.)
• Contact responsible person of
KONICA MINOLTA.
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