Kipp & Zonen SOLYS Gear Drive, Instruction Manual

Page: 91 / 112

The SOLYS is designed for long periods of operation with no operator maintenance. However, if a problem occurs that cannot be
corrected by using the standard operating information supplied in the preceding sections of this manual, use the information in
this chapter to identify and solve the problem.
If the problem cannot be corrected after reviewing the information in the following section, contact Kipp & Zonen. When contacting
Kipp & Zonen with technical assistance questions, ensure you have the following information available to aid the technician in
solving your problem:
• The serial number of the SOLYS. This information is listed on the serial number label, located on the bottom of the unit
• Mounted options
• Problem description
• Log files (see chapter 4.3)
If you cannot solve the problem by the tips on the next pages, email the problem description to support@kippzonen.com , call us
at +31 15 2755 210, or contact the nearest Kipp & Zonen distributor, as listed on our website www.kippzonen.com .
9.1 Problem check-list
Check the items in the following list. If these do not help, see the following section on troubleshooting.
Check that:
- Power is supplied to the unit. Power / Temperature LED should be on and green.
In case the power LED is red and running on AC power, it can take up to 30 minutes before the SOLYS interior is above -20 °C
- In case power LED is red and running on DC power, the SOLYS will only start when environmental temperature gets above -20 °C
- GPS reception is possible; the GPS antenna should not be obstructed by instruments or near by objects (status LED should be green)
9. Trouble shooting
91