Juniper ULTRA-RUGGED FIELD PC, Reference Manual, Page: 129 / 170

Warranty Repairs
To obtain repair or service on the Field PC, contact your
authorized repair center within the applicable warranty
period to receive a Return Material Authorization (RMA)
number. Repairs returned without proper authorization
may acquire an additional handling fee and/or delay
in the repair. The customer is responsible to prepay all
shipping costs when sending equipment to a repair
center. JS will return the repaired equipment by the
same method it was received with costs of shipping
prepaid.
Governing Law
This warranty is governed by the laws of Utah, and
excludes the United Nations Convention on Contracts
for the International Sale of Goods. The courts of Utah
shall have exclusive personal jurisdiction in case of
any disputes arising out of or in connection with this
warranty.
Services and Materials Provided Under Warranty
Analysis of problem by service technician
Labor and materials required to fix defective parts
Functional analysis performed after repair
Repair turnaround within 10 working days of receipt
unless special circumstances exist
Shipping costs to return device to customer •
•
•
•
•
Appendix C: Standard Warranty Terms and Conditions
121