Juniper ULTRA-RUGGED FIELD PC, Reference Manual, Page: 105 / 170

Chapter 11: Troubleshooting and Service Tips
97
the full discharge and charge cycle a few more times.
If the battery pack still does not charge to full, try using
a different battery pack to confirm that the problem is
specific to the original battery pack.
Only charge the battery pack in temperatures between
32°F and 104°F (0°C and 40°C). For best results, charge
the battery pack at room temperature (68°F or 20°C).
Issue 2:
The touchscreen does not respond accurately to
stylus taps.
Solutions: Try recalibrating the touchscreen. (See the
section in Chapter 3 called Using the touchscreen .)
If the device is not responding to stylus taps at all and
you are on the Today screen, look to see if the device is
locked. To unlock the device, press the
Unlock soft key
on the screen.
If the device is unlocked but the stylus continues to
respond inaccurately, close all open programs and reset
the device. (See Chapter 5 for instructions.)
Issue 3: During calibration, the screen does not respond
to stylus strokes or does not complete the calibration
process.
Solutions: Check to see if there is something stuck
underneath the bezel. Use a microfiber cloth to remove
any excess debris. Also check to see if there is damage or
wear on any area of the touchscreen. In case of damage,
contact your service center.
Issue 4: The Field PC runs slowly.