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Chapter 11: Troubleshooting and Service Tips
99
Issue 6:
The Field PC locks up.
Solution:
To reset the device, press and hold the Power
button for 10 seconds or until the screen goes dark. The
device turns on again after a few seconds.
Preparing for a service
center call
When you contact a service center, you are asked to
identify your device. Your device serial number and other
identification information can be found by following
these steps:
1. Tap
Start
>
Settings
. The Settings window appears.
2. Tap the
System
tab.
3. Choose
System Config.
The System Configuration
window appears, listing the information you need for
the service center.
Summary of Contents for ULTRA-RUGGED FIELD PC
Page 1: ...uide Use Reference Guide ...
Page 2: ......
Page 3: ...ULTRA RUGGED FIELD PC Reference Guide ...
Page 14: ... ...
Page 80: ...72 ...
Page 92: ...84 ...
Page 108: ...100 ...
Page 112: ...104 ...
Page 113: ...Use Appendix A Product Specifications 9 Pin Serial Port Pinouts Product Specifications ...
Page 118: ...110 ...
Page 119: ...Use Appendix B Certifications and Regulatory Information Regulatory Information CE marking ...
Page 124: ...116 ...
Page 125: ...Use Standard Warranty Terms and Conditions Appendix C ...
Page 130: ...122 ...
Page 131: ...Use Index ...
Page 154: ...146 ...
Page 169: ......