Juniper ULTRA-RUGGED FIELD PC, Reference Manual, Page: 106 / 170

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Solutions:
It is possible that you have too many
programs running. Try closing any programs you are not
using. To view and close running programs, follow these
steps:
1. Press the Applications Manager button.
The
Application Manager window appears.
2. Select the program(s) you want to close.
3. Tap
End Task . This closes the program.
Issue 5:
My Field PC quickly drops its ActiveSync
connection to my desktop computer.
Solutions: Firewall programs sometimes cause
ActiveSync connection problems. In these cases, the
firewall sees the Field PC as a strange and possibly
hostile computer and prevents the device from
connecting to the desktop computer.
To allow the mobile device to connect to your desktop
computer, follow these steps:
1. Use the serial cable to connect your device to the
desktop computer. Follow the ActiveSync wizard
instructions.
2. If your firewall application brings up a warning
message asking whether you want to allow a
connection, check the option to allow the connection
and click “Yes”.
Note: If the warning message above does not
appear when you try to connect to the desktop
computer but the device is still being dropped,
contact your service center.