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joule Victorum Compact 73310033, Installation & Maintenance Manual

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joule Victorum Compact 73310033 Installation & Maintenance Manual Download Page 96

www.jouleuk.co.uk   |   www.joule.ie

96

Error Codes & Troubleshooting

The  Victorum  EAHP  will  display  a  warning 

icon on the display if there is something wrong 

that requires attention. There are two types of 

warning icons, both are detailed below.

The first type of warning icon looks like this. This 

icon means that the Victorum EAHP continues to 

operate but it may be less efficient.

If you press the icon, you will see one of the following screens.

Warning Screen

Error Code

Error Meaning

Possible Solution

10

Water Pressure low (<0.8bar)

Increase water pressure

11

Replace filter

Air filter to be replaced

51

Air In sensor error

Check sensor. Replace if necessary

52

Air Out sensor error

Check sensor. Replace if necessary

53

Evaporator sensor error

Check sensor. Replace if necessary

54

Heating return sensor error

Check sensor. Replace if necessary

55

Heating flow sensor error

Check sensor. Replace if necessary

56

Hot gas sensor error

Check sensor. Replace if necessary

60

Air flow sensor error

Check sensor. Replace if necessary

70

Water pressure sensor error

Check sensor. Replace if necessary

80*

No Temp diff across Condensor

Check circulating pump operation or 

possible air in the system

81*

No Temp diff across Evaporator

Check fan operation or a possible 

blockage in the duct system

Replace Filter

Follow Instructions 

in Manual

!

Locking

Call your installer

!

Blocking

Heat Pump Reset

Itself. Please wait

*Temporary blocking of the Heat Pump. The Heat Pump automatically restarts after 1 hour

!

ACCESS CODE

Summary of Contents for Victorum Compact 73310033

Page 1: ...Victorum Pre Plumb Victorum Compact Exhaust Air Heat Pump Installation Maintenance Manual REGISTER THIS PRODUCT ONLINE WITHIN 28 DAYS OF COMMISSIONING IRELAND www joule ie register a product UNITED KINGDOM www jouleuk co uk register a product ENG 0014 7 ...

Page 2: ...l Contact Email Design Parameters System Type Commissioning Date Location of Exhaust Air Heat Pump Serial No MUST BE COMPLETED AND THEN REGISTERED ONLINE TO COMPLETE WARRANTY General Checks Has the system been installed in accordancewith manufacturer s requirements Type of ductwork installed Rigid Radial Rigid Flat pack Semi Rigid Y N Homeowner Details Installer Details Third Party Certifier Detai...

Page 3: ...ent Extract Room Reference Measured Air Flow High Rate l s Design Air Flow High Rate l s Measured Air Flow Low Rate l s Design Air Flow Low Rate l s Kitchen Utility Bathroom En Suite System Recording Heating System Test Pressure Bar Fill Pressure Bar Expansion Vessel Bar ...

Page 4: ...he exhaust ductwork been insulated Has the exhaust air heat pump and has all ductwork been effectively insulated where installed in unheated spaces Is flow and return pipework connected correctly Is primary flow return insulated Has system been completely flushed of air charged to the correct pressure 2BAR Is heating expansion vessel correctly sized secured and charged to the right pressure Has th...

Page 5: ... e 10 mm over and above final floor finish Has all protection packaging been removed including background ventilators such that system is fully functional For ducted systems has the ductwork installation been installed in such a manner that air resistance and leakage is kept to a minimum Are the correct number and size of background ventilators provided that satisfy TGD F Has the entire system bee...

Page 6: ...tion 30 Communications Cable Specifications 31 Heatpump Power Cable 32 Product Specification 33 Product Overview 33 Preplumb Pipework 34 Transporting the unit 34 Transport and Handling 34 Suitable Location 35 Installing the unit 35 Moving the PrePlumb unit 35 Moving the PrePlumb unit with a fork lift 35 Installation space 36 Piping 36 Connecting To The Cylinder 36 Heat Pump Primary Connections 36 ...

Page 7: ...angements 61 Examples of Discharge Arrangements 62 Electrical 63 Overview 63 Victorum Compact Power Supply 63 Power Supply Cable Entry 63 Power Supply Connections 64 Connecting the Outdoor Sensor 65 Connecting the Touchscreen 66 Connecting the Zone 2 Room Sensor 66 Communication Cable Heat Pump to Pre Plumbed Cylinder unit 66 Underfloor Heating Wiring 67 Product Specification 67 Combi Pipework 68 ...

Page 8: ...96 Error Codes Troubleshooting 97 Error Codes Troubleshooting 98 Maintenance Servicing 98 Identification 99 Maintenance Servicing 99 Planning And Organising Your Project 99 Safety 99 Organising Your Victorum Project Cus tomer Client 100 Maintenance Servicing 100 Air Filter 6 12 Months 100 Victorum 1 Year 100 Operation of Heating and Hot Water 1 Year 100 Air Distribution System 100 2 Years 101 Filt...

Page 9: ...Victorum Exhaust Air Heat Pump Installation Guide 9 Victorum EAHP Unit Victorum Dimensions 500mm 150mm 500mm 570mm ...

Page 10: ...pth mm 500 Weight kg 45 IP Classification IP x2 Flow Return Connections mm 15 Inch 1 2 Air Inlet mm 150 Air Outlet mm 150 Allowed Water Acidity Level pH 7 5 8 0 Max Permitted Humidity Installation Space rH 70 Max Permissible Temperature Installation Space C 35 Max Flow Temperature C 65 Ventilation Flow Rate Whilst Heating m h 100 250 Noise Level dBa 41 Pressure Drop Pa 30 SAP Appendix Q Approved R...

Page 11: ...cket Condensation drain hose 2 x 15 mm Compression Rings 2 x Compression Nuts Victorum EAHP Duct Coupler Compression Rings Compression Nuts Swivel Nut Connection Adapter Condensation Drain Hose Wall Bracket Screws and Plugs 2 x Swivel Nut Adapter 2 x Screws 2 x Plugs 2 x Duct Coupler If any contents are missing please contact your local Joule representative ...

Page 12: ...to inspect the unit electric connections refrigerant tubes and protections regularly These operations shall be performed by qualified personnel only The unit contains moving parts and electrical parts which should always be kept out of the reach of children Unauthorised personnel should not attempt to repair move alter or reinstall the unit These operations may cause product damage electric shock ...

Page 13: ...from Heat Pump unit to the pre plumbed unit Supplied by Joule Communication Location Pre moulded communication cable From Heat Pump unit Ethernet to pre plumbed unit Field Bus 1 When installing the Heat Pump take great care to install as per the detailed notes for installa tion locations The Exhaust Air Heat Pump must have minimum clearance of 300mm at the top of the unit and 150mm at the bottom o...

Page 14: ...ing the End user interacts with 3rd party controls only It is the installers responsibility to ensure that attached designs are followed to achieve this or if a uniquely designed system is being installed the designer must allow for the 3rd party controls facility Underfloor heating circuits are controlled by 3rd party room thermostats Use of time clocks to turn off underfloor heating circuits is ...

Page 15: ...lp protect the heatpump from damage For transport e g via a stairs the Heat Pump may be tilted for a maximum of 15 minutes up to a maximum angle of 45 degrees The Heat Pump weighs 45kg At least two people are required to lift the unit at all times The Heat Pump must be stored in a dry area and always stored upright on a level base The unit must never be dropped during storage or handling Packaging...

Page 16: ...e adhered to prior to citing an area for installing the unit Clearance is required to provide sufficient space for installation and maintenance D B A C A B C D 300mm min 500 min 150mm min Min 10 mm When using the top connection for incoming ventilation air Min 300 mm When using the side connection for incoming ventilation air D ...

Page 17: ...up is adhered to The Victorum should always be hung level however there is a permitted tolerance of 2 3 Mount the wall bracket using the supplied screws and plugs or suitable alternatives 4 Hang the Victorum off the wall bracket 1 Measure and mark positions for pilot holes based on the dimensions displayed here 2 Attach anti vibration pad to suspension bracket using self Adhesive on one side Attac...

Page 18: ...p The exploded view on the opposite page details the required wall build up to adequately support the Heat Pump if the dwelling has timber studs The wall build up incorprates extra timber support noggins for the HeatPump bracket to be directly fixed to The build up also incorporates a sheet of 3 4 plywood fixed directly to the stub before the plasteboard is used as the standard wall finish Interna...

Page 19: ...Victorum Exhaust Air Heat Pump Installation Guide 19 Victorum EAHP Unit Wall Build Up Detail ...

Page 20: ...p The exploded view on the opposite page details the required wall build up to adequately support the Heat Pump if the dwelling has Concrete or Block walls this is the recommended wall type as it can naturally carry the weight of the Heat Pump without reinforcement Use the supplied rawplugs and fixings to secure the HeatPump bracket to the wall Wall Build Up Detail Internal Wall Adjoining Hallway ...

Page 21: ...Victorum Exhaust Air Heat Pump Installation Guide 21 Victorum EAHP Unit Wall Build Up Detail ...

Page 22: ...st Air Heat Pump system The extract air is fed via the ductwork to the Heat Pump from all wet rooms within the dwelling Ductwork Exhaust Air The Exhaust Air or Air Out from the Heat Pump is the exhaust of the cooled air from the Heat Pump to outside the dwelling It is essential this duct is insulated as the average temperature in the duct will be 4 C under normal operating conditions When the duct...

Page 23: ...tions Before connecting the Insulated flexible ducts to the top of the Heat Pump remove the plastic dust covers from the Heat Pump There are 3 connection options for the Air In top back side and 2 options for the Air Out top back The top connection is the most common If either of the other connections are used the plastic caps must be removed and used to plug the top connection A flat head screwdr...

Page 24: ...lt the relevant pre plumb section for more information Filter Ball Y Strainer Installation of the filter strainer is essential to protect the Heat Pump from system debris The filter strainer must be cleaned after one day of operation and it must be checked periodically to maintain the minimum system flow rate Fill Flush Valve The fill flush valve must be installed on the primary return after all s...

Page 25: ...ly be set and or adjusted by a competent installer The adjusting of the presure should be done before the expansion vessel is installed i e the pipe connection must be open to atmosphere The vessel must be sized in accordance with EN 12828 The following system data will assist in sizing a vessel 1 Vessel pre charge pressure 0 5 bar recommended 2 Safety valve set pressure 3 bar industry standard 3 ...

Page 26: ...heat pump on the primary return pipe Pre charge pressure of the vessel Deciding the pre charge pressure of the vessel is part of the vessel sizing procedure If the vessel is sized at 0 5 bar and the difference in height H is zero then the vessel must be pre charged to 0 5 bar If the difference in height increases or decreases then an additional charge pressure will be required Use the formula belo...

Page 27: ... watertight Follow the steps below to Flush the system in the correct order 1 Connect the fill flush pump to the fill flush valve as shown It is important to connect the feed hose from the fill flush pump to Valve A and the drain hose to Valve B This ensures the water flows through the Heat Pump first and then out to the open circuit It also ensures that any trapped air in the Heat Pump and or the...

Page 28: ...mittently opened and closed to remove air pockets within the fill and flush valve body Ensure valve C is always returned to the closed position while flushing the system 5 After 45 min if all air has been removed from the system Valve B should be closed and the pump allowed to pressurise the system The recommended pre charge pressure is between 1 0 and 1 5 bar 6 When the pre charge pressure has be...

Page 29: ...ator The condensation water must be drained from the unit to allow the unit to function normally That is why the Heat Pump must be connected to a drain pipe The end of the drain hose must not protrude below the water level of the siphon The drain hose must also be mounted freely in the drain creating an air gap so that the siphon can be aerated and the water cannot run back into the appliance in t...

Page 30: ...disconnected from the power supply should be completely disconnected in the condition of overvoltage category Keep distances of 20mm or more between power cable and communication cable Hz Volts Phase Starting Current Mains Fuse HHH 2 0000 VHP 50 230 Single 10A 16A Communication cable Option 1 2 Core Flex 0 75mm2 Option 2 CAT 6a SFTP Supplied by Joule Communications Cable Specifications Power Speci...

Page 31: ...ll connections and the mains voltage is correct before powering On the Heat Pump to prevent damage to the Heat Pumps electronics If the power cable is damaged contact Joule to have it repaired before powering On the Heat Pump The electrical installation must be carried out by a suitably qualified electrician or under the supervision of one All installation work and cabling must comply to local bui...

Page 32: ... Efficiency Class C C Height mm 1490mm 1405mm Diameter mm 530mm 600mm Product Specification The Victorum PrePlumb unit is a pre plumbed and wired hot water tank designed to be installed alongside the Victorum Exhaust Air Heat Pump On the mechanical side the PrePlumb unit incorporates the inline heater automatic air vent DHW heating zone valves an automatic bypass valve and a 3 bar safety relief va...

Page 33: ...nced Cold Outlet D Potable Expansion Vessel E Tundish F Heating Circuit Safety relief valve G Common Heating Return H Primary Return I Heating Zone 2 Flow J Heating Zone 1 Flow K Primary Flow L Secondary Return Product Overview Preplumb Pipework Upon filling and commissioning ensure all connections are completely watertight A B C D E F G H I J K L ...

Page 34: ... capability Suitable Location Care should be taken that there is a minimum distance in front of the unit for service and maintenance works to be carried out Enough access to allow maintenance of the valves should be considered In addition the immersion heater is 400mm in length and this distance should be considered to allow withdrawal for servicing if required Install the cylinder unit where it i...

Page 35: ...e bottom of the cylinder carefully Be careful that the fork does not damage the indoor unit When moving the cylinder be careful to not damage the cylinder by impact Do not remove the packaging until cylinder has reached its final installation location Installation space Ensure to leave the appropriate space as indicated in the drawing Adhering to the installation space guidelines will ensure adequ...

Page 36: ...internal thread The primary return connection is on the return block of the pre plumbed manifold and is a 22mm compression connection Heating System Pipe Conenctions Connect the heating zone connections as shown below In the Victorum PrePlumb unit the heating zone valves are pre installed The hot water zone valve is also pre installed All heating zone return pipes should be joined at the cylinder ...

Page 37: ...pressure and flow rate availability Consideration should be given to upgrading existing 1 2 15mm cold mains pipework to a larger size if the recommended minimum pressure flow rateis not being achieved Joule recommend that primary pipework used has a minimum diameter of 22mm to ensure low pressure loss Potable Expansion Vessel The expansion vessel receives the increased water volume when expansion ...

Page 38: ...d to verify it is 0 3 bar below the inlet group setting ex 3 bar inlet 2 7 vessel The pre charge pressure can be adjusted by the Schrader Valve located on the vessel The adjusting of the presure should be done before the expansion vessel is installed i e the pipe connection must be open to atmosphere Check all the connections for water tightness including any factory made connections such as the i...

Page 39: ...ht Follow the steps below to Flush the system in the correct order 1 Connect the fill flush pump to the fill flush valve as shown It is important to connect the feed hose from the fill flush pump to Valve A and the drain hose to Valve B This ensures the water flows through the Heat Pump first and then out to the open circuit It also ensures that any trapped air in the Heat Pump and or the open cir...

Page 40: ...pened and closed to remove air pockets within the fill and flush valve body Ensure valve C is always returned to the closed position while flushing the system 5 After 45 min if all air has been removed from the system Valve B should be closed and the pump allowed to pressurise the system The recommended pre charge pressure is between 1 0 and 1 5 bar 6 When the pre charge pressure has been reached ...

Page 41: ...than the nominal outlet size of the safety device between 18 and 27m at least 3 sizes larger and so on Bends must be taken into account in calculating the flow resistance Refer to Table 1 and the worked example An alternative approach for sizing discharge pipes would be to follow BS6700 Specification for design installation testing and maintenance of services supplying water for domestic use withi...

Page 42: ...iption A Joule Electrical Enclosure H1 Immersion B PrePlumb Unit H2 Back up Heater C Heat Pump V1 DHW Valve D Ouddoor Sensor V2 Heating Zone valve 2 E Heating Zone 2 Sensor V3 Heating zone valve 1 F Touchscreen G RJ45 BOSS system connection E D F G A B H1 H2 V1 V2 V3 C Com DC Power ...

Page 43: ...via an M25 cable gland Ensure all cables are secured using the fixings provided Power Supply Connections Connect Live and Neutral power lines with the terminals marked L N of the ELCB which is located inside the electrical enclosure Connect the Protective Earth line with the Earth terminal inside the electrical enclosure The rear casing of the electrical enclosure is the termination point for all ...

Page 44: ...orth facing wall if possible Otherwise the sensor must be kept away from direct sunlight The exterior wall material must be considered as materials like Zinc can act as a heat sink This can affect the sensor reading producing higher readings The outdoor sensor requires a two core 0 75mm2 cable and it is not polarity sensitive The sensor is connected to B1 and Gnd on the controller Electrical ...

Page 45: ...you get the best from the product Do not push hard on the LCD screen as this may cause irreparable damage The touchscreen requires a separate low voltage power supply 24Vdc A power supply transformer is pre installed in the electrical enclosure Connect the Positive and Negative respecting the polarity at both the touchscreen and transformer The touchscreen requires a separate communication cable f...

Page 46: ...e Heat Pump is the Ethernet port on the bottom of the unit on the front right hand side The communication cable is connected to Rx Rx and Gnd on the Field Bus 1 of the controller The cable core colours are clearly labelled as the communication is polarity sensitive Underfloor Heating Wiring If the system incorporates underfloor heating and an external wiring centre logic strip and individual room ...

Page 47: ...m Left Side View Front View Plan View Right Side View A B C A B C 180L 2100mm 592mm 672mm The Victorum Compact is a pre plumbed and wired unit containing the Victorum Exhaust Air Heat Pump in a cased white good On the mechanical side the Compact unit incorporates the hot water tank an inline heater automatic air vent DHW heating zone valves an automatic bypass valve and a 3 bar safety relief valve...

Page 48: ...et 3 4 Comp 410 D Hot Outlet 3 4 Comp 330 E Heating Zone 1 Flow 3 4 Comp 250 F Heating Zone 2 Flow 3 4 Comp 170 G Common Heating Return 3 4 Comp 90 H Heating Expansion Vessel 1 2 Comp I High Low Condensate 22mm 1 2 Comp I FFL 1500mm 20mm 482mm 20mm A B C D E F G H Bottom Section Plan View All the pipework connections are off the top of the bottom section at the back of the unit Upon filling and co...

Page 49: ...ess to allow maintenance of the valves should be considered In addition the immersion heater is 400mm in length and this distance should be considered When using the adjustable feet ensure that the floor is strong enough Install the unit where it is not exposed to water excessive moisture Particular attention is needed if sitting in a garage or outbuilding as the unit should be protected from fros...

Page 50: ...e careful that the fork does not damage the unit When moving the unit be careful not to damage the unit with impact Do not remove the packaging until unit has reached the final installation location Installation space Ensure to leave the appropriate space as indicated in the drawing Installation site should be secured with adequate ventilation so that the components of indoor unit will not be dama...

Page 51: ...to marry the two sections into one single unit The following steps and images will demonstrate the marrying of the two sections Removing the Front Panels Remove the two wing nuts from the top of front pan el on the top section Slide the panel upwards and remove carefully Slide front panel of the bottom section upwards slightly and remove carefully Disconnect the quick release cable coupler connect...

Page 52: ...ching The top section weights 62 6kg so extreme care is required when lifting to avoid injury to the installer Two people as a minimum are required to attach the two sections Place the top section carefully onto the front of the guide rails and slowly slide the top section backwards until the two sections align flush on the front The two sections are fixed together using the screws provided The sc...

Page 53: ...xible duct to the top of the unit Designing Installing the Victorum To avoid under performance of the Victorum or increased noise the following points should be considered when designing installing the ducting Avoid sharp bends or transitions Swept 90 bends are preferred Ensure all burrs are removed from duct ends Flexible ducting should be considered above the unit for ease of installation The ma...

Page 54: ...rain pipe is pre installed in the bottom section and there is a flared copper section underneath the drain spigot of the top section The flexible hose supplied with the unit must be used to connect the top section to the flared copper upstand Cut the flexible hose to the correct length so it inserts halfway into the copper upstand Insert the hose into the copper upstand first and then slide upward...

Page 55: ...elow The return connection from the heating zones is a common connection All heating zone returns should be joined at the unit and return via the common heating return connection as shown below Piping Common Heating Return Connection Heating Expansion Vessel Connection Heating Zone 1 Flow Heating Zone 2 Flow Heating Expansion Vessel The unit incorporates an 8 litre expansion vessel which is pre mo...

Page 56: ...perates at a pressure of 3bar controlled by the inlet control set and is capable of delivering over 50 litres per minute The high quality inlet control set has been designed to make the most of the low rates available The water supply should be checked to ensure it can meet these requirements If necessary consult the local water authority regarding the likely pressure and flow rate availability Co...

Page 57: ...ssure in the potable expansion vessel must be checked to verify it is 0 3 bar below the inlet group setting ex 3 bar inlet 2 7 vessel The valve is of the Schrader car tyre type The adjusting of the presure should be done before the expansion vessel is installed i e the pipe connection must be open to atmosphere Check all the connections for water tightness including any factory made connections su...

Page 58: ...sure the system is watertight Follow the steps below to Flush the system in the correct order 1 Connect the fill flush pump to the fill flush valve as shown It is important to connect the feed hose from the fill flush pump to Valve A and the drain hose to Valve B This ensures the water flows through the Heat Pump first and then out to the open circuit It also ensures that any trapped air in the He...

Page 59: ...e intermittently opened and closed to remove air pockets within the fill and flush valve body Ensure valve C is always returned to the closed position while flushing the system 5 After 45 min if all air has been removed from the system Valve B should be closed and the pump allowed to pressurise the system The recommended pre charge pressure is between 1 0 and 1 5 bar 6 When the pre charge pressure...

Page 60: ... alternative approach for sizing discharge pipes would be to follow BS6700 Specification for design installation testing and maintenance of services supplying wa ter for domestic use within buildings and their curtilages Be installed with a continuous fall The discharge must be visible at the final point of discharge The tundish is pre installed in the unit The outlet from the safety device is 15m...

Page 61: ...xhaust Air Heat Pump Installation Guide 61 Victorum Compact Temperature Pressure Relief Valve Examples of Discharge Arrangements Left Side Pipe Exit Right Side Pipe Exit Front View Side View Front View Side View ...

Page 62: ... Joule Electrical Enclosure H1 Immersion B PrePlumb Unit H2 Back up Heater C Heat Pump V1 DHW Valve D Outdoor Sensor V2 Heating Zone valve 2 E 2nd Zone Sensor V3 Heating zone valve 1 F Touchscreen G RJ45 BOSS system connection E D F G A B C H1 H2 V1 V2 V3 AC Power DC Power Com Temp Sensor ...

Page 63: ...o the enclosure is via an M25 cable gland Ensure all cables are secured using the fixings provided Power Supply Connections Connect Live and Neutral power lines with the terminals marked L N of the ELCB which is located inside the electrical enclosure Connect the Protective Earth line with the Earth terminal inside the electrical enclosure The rear casing of the electrical enclosure is the termina...

Page 64: ...orth facing wall if possible Otherwise the sensor must be kept away from direct sunlight The exterior wall material must be considered as materials like Zinc can act as a heat sink This can affect the senor reading producing higher readings The outdoor sensor requires a two core 0 75mm2 cable and it is not polarity sensitive The sensor is connected to B1 and Gnd on the controller Electrical ...

Page 65: ...ou get the best from the product Do not push hard on the LCD screen as this may cause irreparable damage The touchscreen requires a separate low voltage power supply 24Vdc A power supply transformer is pre installed in the electrical enclosure Connect the Positive and Negative respecting the polarity at both the touchscreen and transformer The touchscreen requires a separate communication cable fr...

Page 66: ... Heat Pump is the Ethernet port on the bottom of the unit on the front right hand side The communication cable is connected to Rx Rx and Gnd on the Field Bus 1 of the controller The cable core colours are clearly labelled as the communication is polarity sensitive Underfloor Heating Wiring If the system incorporates underfloor heating and an external wiring centre logic strip and individual room t...

Page 67: ...ng Elements 1 No Incoloy Immersion Heat Loss TBC W Energy Efficiency Class C Height mm 1850 mm Diameter mm 660 mm The Victorum Cased Combi unit is a pre plumbed and pre wired hot water tank designed to be installed alongside the Victorum Exhaust Air Heat Pump The unit consists of a 220 litre cold water storage tank and a 180 litre hot water tank that is designed to be pressurised On the mechanical...

Page 68: ... E Gravity Cold Outlet Cold Water Tank F Heating Circuit Safety Relief Valve G Mains Boosted Supply Inlet H Balanced Cold Outlet I Expansion vessel J Tundish K Common Heating Zones Return C L Primary Return M Heating Zone 2 Flow N Heating Zone 1 Flow O Hot Water Outlet P Primary Flow A B C D E F G H I J K L M N O P Upon filling and commissioning ensure all connections are completely watertight Col...

Page 69: ...earing capability Suitable Location Care should be taken that there is a minimum distance in front of the unit for service and maintenance works to be carried out Enough access to allow maintenance of the valves should be considered In addition the immersion heater is 400mm in length and this distance should be considered to allow withdrawal for servicing if required Install the cylinder unit wher...

Page 70: ...lly Be careful that the fork does not damage the unit When moving the unit be care the damage of unit by impact Do not remove the packaging until unit reach the final installation location Installation space Ensure to leave the appropriate space as indicated in the drawing Installation site should be secured with adequate ventilation so that the components of indoor unit will not be damaged from o...

Page 71: ...e on the hot outlet of the tank to prevent the risk of scalding Mains Water Connection The mains water supply to the cistern should be taken directly from the service pipe supplying water to the dwelling The mains pipe to the cistern should be provided with a stopcock with a crutch wheel for manual operation in a convenient position The high pressure ball cock 4 plastic float is pre installed insi...

Page 72: ...ilable The water supply should be checked to ensure it can meet these requirements If necessary consult the booster pump s datasheet regarding the likely pressure and flow rate available Joule recommend that the pipe connection sizes on all components are respected and not reduced This will ensure low pressure loss Connecting to the Inlet Control Group Excessive pressure can lead to the cylinder b...

Page 73: ...rogen but can be topped up with air when required Select a suitable position for the expansion vessel Mount it to the wall using the bracket provided 0 24L only and hard fix into pipework and insulate Ensure that the top of the vessel is accessible for service and or maintenance The pipe connecting the expansion vessel to the system should have a diameter of not less than 15mm and must not contain...

Page 74: ... the common heating return as shown below Pressure relief valve Connection The 3 bar pressure relief valve is incorporated on the manifold of the PrePlumb tank The termination point of the relief pipe must discharge in a manner that will give ready warning of the occurrence of overpressurisation without causing any nuisance or any dampness in the dwelling The connection is a internal thread Heatin...

Page 75: ...ed to verify it is 0 3 bar below the inlet control group setting ex 3 bar inlet 2 7 vessel The valve is of the Schrader car tyre type The adjusting of the pressure should be done before the expansion vessel is installed i e the pipe connection must be open to atmosphere Check all the connections for water tightness including any factory made connections such as the immersion heater and the tempera...

Page 76: ...he steps below to Flush the system in the correct order 1 Connect the fill flush pump to the fill flush valve as shown It is important to connect the feed hose from the fill flush pump to Valve A and the drain hose to Valve B This ensures the water flows through the Heat Pump first and then out to the open circuit It also ensures that any trapped air in the Heat Pump and or the open circuit is pus...

Page 77: ... intermittently opened and closed to remove air pockets within the fill and flush valve body Ensure valve C is always returned to the closed position while flushing the system 5 After 45 min if all air has been removed from the system Valve B should be closed and the pump allowed to pressurise the system The recommended pre charge pressure is between 1 0 and 1 5 bar 6 When the pre charge pressure ...

Page 78: ...minal outlet size of the safety device between 18 and 27m at least 3 sizes larger and so on Bends must be taken into account in calculating the flow resistance Refer to Table 1 and the worked example An alternative approach for sizing discharge pipes would be to follow BS6700 Specification for design installation testing and maintenance of services supplying water for domestic use within buildings...

Page 79: ...H2 Back up Heater C Heat Pump V1 DHW Valve D Outdoor Sensor V2 Heating Zone valve 2 E 2nd Zone Sensor V3 Heating zone valve 1 F Touchscreen G RJ45 BOSS system connection Electrical E D F G A B H1 H2 V1 V2 V3 C Only required for 2 heating zone systems Only required for local Outdoor sensor Installer to connect Pre Installed by Joule Required if BOSS system installed Com ...

Page 80: ... be seen the diagram on the right Remove the front panel to access the electrical enclosure Cable entry to the enclosure is via an M25 cable gland Ensure all cables are secured using the fixings provided Power Supply Connections Connect Live and Neutral power lines with the terminals marked L N of the ELCB which is located inside the electrical enclosure Connect the Protective Earth line with the ...

Page 81: ...nor reading producing higher readings The outdoor sensor requires a two core 0 75mm2 cable and it is not polarity sensitive The sensor is connected to B1 and Gnd on the controller Connect the Positive and Negative respecting the polarity at both the touchscreen and transformer 1 2 GND DI7 Outdoor Sensor Controller B2 B1 B4 B3 Electrical C1 NO1 NO2 NO3 C2 NO4 NO5 NO6 DI1 DI2 DI3 DI4 DI5 DI6 DI7 GND...

Page 82: ... important that at the electrical enclosure end the drain wire is connected to the metal chassis via the Fast On tab provided At the touchscreen end the drain wire is to be wrapped around the outer sheath of the cable and insulated with insulating tape to isolate the connection The drain is used to eliminate any electrical noise from the communication Connecting the Zone 2 Room Sensor The second z...

Page 83: ...ed as the communication is polarity sensitive Underfloor Heating Wiring If the system incorporates underfloor heating and an external wiring centre logic strip and individual room thermostats then the touchscreen is only used to control the hot water and ventilation functions of the system To enable this setup the Digital Inputs DIN on the controller of the Pre Plumbed Cylinder unit must be utiliz...

Page 84: ...ow to install and setup the mixing valve controller UFH circulating pump by pass valve Installation 1 Identify the installation position and the orientation of the mixing valve in the system The orientation is either Clockwise or Counter clockwise 2 When the valve is installed the spindle position must be set to match the installation orientation Victorum EAHP UFH ESBE electronic mixing valve C A ...

Page 85: ...Victorum Exhaust Air Heat Pump Installation Guide 85 3 Mount the controller using the fixings provided Victorum EAHP UFH ESBE electronic mixing valve m N 2 1 ...

Page 86: ...torum EAHP UFH ESBE electronic mixing valve 4 Fix the Flow temperature sensor to a metal pipe upstream of the UFH circulating pump Use the aluminium tape provided NOTE Orientation of the valve body and controller actuator must be respected ...

Page 87: ...ep the joystick in the desired direction and connect power B 3 Wait 2 seconds until joystick is released C the correct working direction is now set 230V 24V A B C Victorum EAHP UFH ESBE electronic mixing valve Changing of target temperature 1 In order to change the target flow temperature press the joystick to the right or to the left A 2 Press the joystick down to confirm new target temperature B...

Page 88: ... will differ from install to install and careful setup is needed The pump control mode Constant Speed is recommended and its best practise to start the pump on it s lowest speed and increase as necessary 1 Set the pump control mode A using the operation button B 2 The speed setting is indicated by the LED C 3 Check the Delta T across the Heat Pump is 5 CH flow CH return 5 Temperature Air in Air Ou...

Page 89: ... by pass valve to its maximum value 0 5 bar 3 Fully close the ESBE mixing valve using the manual feature pull out control knob rotate the valve manually NOTE 2 It may be necessary to wait until the system begins to warm up before continuing 4 Gradually open the by pass valve by rotating the red control knob When the hot water is felt to be flowing through the by pass circuit stop opening the by pa...

Page 90: ...view Replace Fileter In 365 days Used Today 0 00 kWh Savings Today 0 0 kJ On Compressor Operation 0 hour Sensor Fault Error Code 51 Call your Installer Replace filter in 365 days Boost On Boost Timer Time Settings 11 30 Time 06 30 Time Heatpump On Purge Purge ...

Page 91: ...kle Rate 120 m3 hour Air in Air out Evaporator CH flow CH return Error Error Error Error Error Temperature VHP Boost Rate 150 m3 hour Locking Error The heatpump is not locked Cancel AP No waiting time active Locking Error Restore factory settings Status Fault History Airflow Error Fan Setting Minimum HP level Fault history Error on 08 01 200 05 56 Error Code 60 Sensor fault airflow Sensor Status W...

Page 92: ...ller code is issued during the Victorum EAHP installer training program Setting the Trickle air flow rate To set the Trickle air flow rate press the Settings icon on the second Settings tile and scroll to the right to the Trickle Rate setting Here the Trickle Rate for the dwelling is set The airflow is in m3 hr and can be increased or decreased in increments of 10 using the plus and minus buttons ...

Page 93: ...rflow has been selected you will be prompted to save the changes Pless Yes to save and No to cancel Balancing the extract valves Calibrating the fan To balance the extract valves within the dwelling the function must be activated on the unit To activate the function navigate to and press the Settings icon on the second Settings tile and navigate to the Adjust air valves setting To begin the proces...

Page 94: ...ecrease to keep the total airflow constant The airflow can also be adjusted in real time on this screen Once the ceiling valves have been set press Start Calibration on the Calibrate airflow screen to begin the process NOTE the process takes 2 minutes to complete The first minute is used to measure and set the Trickle fan speed The second minutes is used to measure and set the Boost fan speed Cali...

Page 95: ...e Time tile and press the icon To change the hour press the number and it can be adjusted up or down Once the correct value has been set save the changes Follow the same process for the minutes To change the Date scroll to the right Press the number to be changed and it can be adjusted up or down Once the correct value has been set save the changes Follow the same process for the month and year Vi...

Page 96: ...essary 52 Air Out sensor error Check sensor Replace if necessary 53 Evaporator sensor error Check sensor Replace if necessary 54 Heating return sensor error Check sensor Replace if necessary 55 Heating flow sensor error Check sensor Replace if necessary 56 Hot gas sensor error Check sensor Replace if necessary 60 Air flow sensor error Check sensor Replace if necessary 70 Water pressure sensor erro...

Page 97: ... out of operation Only an installer can manually override this lock Warning Screen Error Code Error Meaning Possible Solution 90 Compressor locked repeated error 80 Remove error 80 94 Compressor locked repeated error 81 Remove error 81 95 Water pressure is critcally low 0 3bar Increase water pressure Locking Call your installer Automatically resets when water pressure is increased ...

Page 98: ...the type plate you will find the serial number This is a unique number to the machine you are installing This number will be required during the installation or maintenance to enable additional help Article no 01234567 Serial no 1234567 Manufacturer Joule IE Unit 407 Northwest Business Park Current 230V 50Hz Max power 620W Cos phi compressor 0 92 Starting Current 10A Mains fuse 16A Max ch pressure...

Page 99: ...ion and building project process Safety Do not use this appliance for functions other than those described in this booklet Never touch the appliance with wet or damp hands or when barefoot Do not store inflammable products in the neighbourhood of the unit The unit is only suitable for 230 VAC 50Hz electric mains Never modify the fan or electronics by yourself Organising Your Victorum Project Custo...

Page 100: ...ssary of the heat exchangers fans Inspection of condensation discharge pipe and siphon every 1 year Operation of Heating and Hot Water 1 Year Inspection and cleaning of Y Strainer if necessary Ensuring system pressure is correct and the system is free from air Ensuring control parameters are still set correctly and that there are no heat pump errors Air Distribution System 2 Years Inspection of du...

Page 101: ...he unit to continue to operate at its optimum it is required to maintain and change the filter periodically There is a reminder on the Victorum controller to change the filter once every year 2 Remove the filter cap 3 Lastly remove the filter by pulling the tab 1 Remove the Victorum cover ...

Page 102: ...llowing 1 Remove Victorum Cover 2 Remove EPP cover 2 1 Remove 2 top screws 2 2 Loosen 2 bottom screws 2 3 Pull cover forward to remove 3 Remove Stainless Steel Cover Plate 3 1 Loosen top screw 3 2 Slide plate down 3 3 Pull plate forward to remove Accessing Internal Aspects of the Victorum 4 Clean tray using a damp cloth ...

Page 103: ...nds the product to be defective as a sole result of defects in material or workmanship then during the Warranty Period upon receipt of due notice from you and subject to the terms of this Warranty Joule shall Repair the product Refund the cost for repair of the Product as well as labour and materials required to repair the Product Replace the Product or parts thereof or Refund part or all the orig...

Page 104: ...servicing may be requested to prove that the unit has been serviced annually nted Kit Other Components The expansion vessel and cold water controls supplied with JOULE models carry a 2 year guarantee All other components that are fitted to or supplied with the unit carry a 2 year guarantee The Joule 25 year warranty covers Joule cylinders installed in domestic properties against corrosion for a pe...

Page 105: ...fully endorse the Benchmark scheme and the code of practice can be obtained from www centralheating co uk Warning To The User Do not remove or adjust any part of this un vented water heater If the unvented water heater develops fault such as a flow of water from the discharge pipe switch the heater off In all cases contact a competent installer The Benchmark Checklist at the end of the manual must...

Page 106: ... H2 V1 V2 V3 C KR1 KR2 1 2 3 4 5 T1 Only live cables are shown here Neutral earth wires are common Description Description A Joule Electrical Enclosure H1 Immersion B PrePlumb Unit H2 Back up Heater C Heat Pump V1 DHW Valve D Outdoor Sensor V2 Heating Zone valve 2 E Heating Zone 2 Sensor V3 Heating zone valve 1 F Touchscreen G RJ45 BOSS system connection ...

Page 107: ...table Expansion Vessel E2 Heating Expansion Vessel F Touchscreen Zone 1 sensor G Fill Flush Valve H Y Strainer Filterball X Hot Outlet Y Balanced Cold Outlet Z Mains Boosted Cold Inlet EAHP Cyclone Pre Plumbed Cylinder 1 DHW 1 Zone Radiators F E1 G h C E2 D X Z Y B Kitchen Bathroom Ensuite Utility Mechanical Diagram ...

Page 108: ...D Kitchen Bathroom Ensuite Utility Description B PrePlumb Unit C Heat Pump D Outdoor Sensor E1 Potable Expansion Vessel E2 Heating Expansion Vessel F Touchscreen Zone 1 sensor G Fill Flush Valve H Y Strainer Filterball I 2nd Zone Sensor X Hot Outlet Y Balanced Cold Outlet Z Mains Boosted Cold Inlet Mechanical Diagram ...

Page 109: ...throom Ensuite Utility Description B PrePlumb Unit C Heat Pump D Outdoor Sensor E1 Potable Expansion Vessel E2 Heating Expansion Vessel F Touchscreen Zone 1 sensor G Fill Flush Valve H Y Strainer Filterball M UFH Manifold P UFH Circulation Pump T Joule E91 thermostat U Underfloor Heating V ESBE Mixing Valve J UFH Wiring Centre Mechanical Diagram ...

Page 110: ...3 4 5 E D F G A B H2 H1 V1 V2 V3 C Only live cables are shown here Neutral earth wires are common Description Description A Joule Electrical Enclosure H1 Immersion B PrePlumb Unit H2 Back up Heater C Heat Pump V1 DHW Valve D Outdoor Sensor V2 Heating Zone valve 1 E 2nd Zone Sensor V3 Heating zone valve 2 F Touchscreen G RJ45 BOSS system connection ...

Page 111: ...ct Unit C Heat Pump D Outdoor Sensor E1 Potable Expansion Vessel E2 Heating Expansion Vessel F Touchscreen Zone 1 sensor G Fill Flush Valve H Y Strainer Filterball I 2nd Zone Sensor K Inlet Control Group J Back Up Heater S Safety Valve V1 DHW Valve V2 Heating Zone Valve 1 V3 Heating Zone Valve 2 X Hot Outlet Y Balanced Cold Outlet Z Mains Boosted Cold Inlet Mechanical Diagram ...

Page 112: ...tion B Compact Unit C Heat Pump D Outdoor Sensor E1 Potable Expansion Vessel E2 Heating Expansion Vessel F Touchscreen Zone 1 sensor G Fill Flush Valve H Y Strainer Filterball I 2nd Zone Sensor J Back Up Heater K Inlet Control Group S Safety Valve V1 DHW Valve V2 Heating Zone Valve 1 V3 Heating Zone Valve 2 X Hot Outlet Y Balanced Cold Outlet Z Mains Boosted Cold Inlet ...

Page 113: ...sor E1 Potable Expansion Vessel E2 Heating Expansion Vessel F Touchscreen Zone 1 sensor G Fill Flush Valve H Y Strainer Filterball I 2nd Zone Sensor J Back Up Heater K Inlet Control Group M UFH Manifold P UFH Circulation Pump S Safety Valve T E91 Thermostat U Underfloor Heating V ESBE Valve J UFH Wiring Centre V1 DHW Valve V2 Heating Zone Valve 1 V3 Heating Zone Valve 2 X Hot Outlet Y Balanced Col...

Page 114: ... V1 V2 V3 C KR1 KR2 1 2 3 4 5 T1 Only live cables are shown here Neutral earth wires are common Description Description A Joule Electrical Enclosure H1 Immersion B PrePlumb Unit H2 Back up Heater C Heat Pump V1 DHW Valve D Ouddoor Sensor V2 Heating Zone valve 2 E Heating Zone 2 Sensor V3 Heating zone valve 1 F Touchscreen G RJ45 BOSS system connection ...

Page 115: ...chen Bathroom Ensuite Utility Mechanical Diagram Description B Combi Unit C Heat Pump D Outdoor Sensor E1 Potable Expansion Vessel E2 Heating Expansion Vessel F Touchscreen Zone 1 sensor G Fill Flush Valve H Y Strainer Filterball W Mains Inlet X Hot Outlet Y Balanced Cold Outlet Z Mains Boosted Cold Inlet ...

Page 116: ...uite Utility Mechanical Diagram Description B Combi Unit C Heat Pump D Outdoor Sensor E1 Potable Expansion Vessel E2 Heating Expansion Vessel F Touchscreen Zone 1 sensor G Fill Flush Valve H Y Strainer Filterball I 2nd Zone Sensor W Mains Inlet X Hot Outlet Y Balanced Cold Outlet Z Mains Boosted Cold Inlet ...

Page 117: ... B PrePlumb Unit C Heat Pump D Outdoor Sensor E1 Potable Expansion Vessel E2 Heating Expansion Vessel F Touchscreen Zone 1 sensor G Fill Flush Valve H Y Strainer Filterball M UFH Manifold P UFH Circulation Pump T Joule E91 thermostat U Underfloor Heating V ESBE Mixing Valve J UFH Wiring Centre W Mains Inlet X Hot Outlet Y Balanced Cold Outlet Z Mains Boosted Cold Inlet ...

Page 118: ...Identifier Joule Victorum 62010020 Space Heater Joule Victorum HW 7784292 Combination Heater Joule Victorum Compact 62210018 Combination Heater Joule Victorum Compact 62210022 Combination Heater Joule Victorum DHW 73310033 Heat Pump Water Heater ...

Page 119: ...ative documents European Standard EN 14825 2016 Air conditioners liquid chilling packages and heat pumps with electrically driven compressors for space heating and cooling Testing and rating at part load conditions and calculation of seasonal performance European Standard EN 16147 2017 Heat pumps with electrically driven compressors Testing performance rating and requirements for marking of domest...

Page 120: ...efficiency Average 147 196 ka Rated heat output Warmer 1 6 2 0 l Annual energy consumption for space heating Colder 1307 979 Specific precautions 1 k Rated heat output Colder 1 6 2 0 Annual electricity consumption for water heating Warmer 737 m Seasonal space heating energy efficiency Colder 148 198 la Annual energy consumption for space heating Warmer 730 552 Annual electricity consumption for wa...

Page 121: ...ON REGULATION EU No 813 2013 Information requirements for heat pump space heaters and heat pump combination heaters For air to water heat pumps Tj 15 C if TOL 20 C For air to water heat pumps Tj 15 C if TOL 20 C Bivalent temperature For air to water heat pumps Operation limit temperature Cycling interval capacity for heating Cycling interval efficiency Degradation co efficient Heating water operat...

Page 122: ...ciency Daily fuel consumption 4 0 25 01 2021 Precautions as described in the installation user manual must be taken when assembling installing maintaining disassembly recycling and or disposal at end of life of this product Joule Ireland Unit 407 North West Business Park Cappagh Road Dublin 11 Ireland D11 HD36 For heat pump space heaters and heat pump combination heaters the rated heat output Prat...

Page 123: ...Control No 4 0 Precautions as described in the installation user manual must be taken when assembling installing maintaining disassembly recycling and or disposal at end of life of this product Joule Ireland Unit 407 North West Business Park Cappagh Road Dublin 11 Ireland D11 HD36 For heat pump space heaters and heat pump combination heaters the rated heat output Prated is equal to the design load...

Page 124: ...o 4 0 Precautions as described in the installation user manual must be taken when assembling installing maintaining disassembly recycling and or disposal at end of life of this product Joule Ireland Unit 407 North West Business Park Cappagh Road Dublin 11 Ireland D11 HD36 For heat pump space heaters and heat pump combination heaters the rated heat output Prated is equal to the design load for heat...

Page 125: ...ive documents European Standard EN 16147 2017 Heat pumps with electrically driven compressors Testing performance rating and requirements for marking of domestic hot water units and that the product also complies with the provisions of the following European Directives Commission Regulation EU implementing Directive 2009 125 EC of the European Parliament and of the Council with regard to ecodesign...

Page 126: ...ption Colder Water heating energy efficiency Warmer 139 Water heating energy efficiency Colder 0 Value of smart control Water heating energy efficiency class Average Specific precautions 1 737 N A Typical usage Water heating energy efficiency Average Annual electricity consumption Average Work only during off peak hours LWA sound power level indoor Thermostat Temperature Setting No A 139 11 655 L ...

Page 127: ...on 2 0 Document Control No COM0038 COMMISSION REGULATION EU No 812 2013 Precautions as described in the installation user manual must be taken when assembling installing and maintaining this product Technical Parameters measurements Technical Parameters calculations Technical Documentation Heat Pump Water Heater Joule Ireland Unit 407 North West Business Park Cappagh Road Dublin 11 Ireland D11 HD3...

Page 128: ...23 200 Kraśnik ul Towarowa 34 48 0 128811171 48 0 814709046 biuro joule pl pl www joule pl pl JOULE IE JOULE PL mail tel fax eml web mail tel fax eml web ENG 0014 7 4 Valencia Park Gilcar Way Wakefield Euro port Castleford West Yorkshire WF105QS 44 0 1513 551 094 44 0 1513 568 336 info jouleuk co uk www jouleuk co uk JOULE UK mail tel fax eml web ...

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