Victorum Exhaust Air Heat Pump Installation Guide
103
Warranty
Joule Victorum EAHP Warranty
Terms & Conditions
Registrations
It is a condition of the warranty that the
Commissioning Checklist is completed and left
in the Handover Pack, and the online Warranty
Application is completed once the system is
fully commissioned.
The Heat Pump must be registered with Joule
within 30 days of purchase. This is carried out
by fully completing and returning the warranty
registration form that accompanied the Heat
Pump.
Warranty
Joule hereby guarantees to you, the purchaser
of the exhaust air heat pump system to which
this warranty is attached that the product
will be free from defects in materials and
workmanship, for a period of two (2) years from
the date such product was purchased; provided
that the product is installed in accordance with
a) The accompanying Victorum Installation
Manual;
b) Any special written design or installation
guidelines provided by Joule;
c) All applicable laws, rules, regulations,
codes and standards applying in the
territory in which the product is installed,
including without limitation, all applicable
local building and electrical codes.
This warranty is transferable to subsequent
owners of the product.
Exclusions
If Joule finds the product to be defective
as a sole result of defects in material or
workmanship - then, during the Warranty
Period, upon receipt of due notice from you and
subject to the terms of this Warranty –
Joule shall:
•
Repair the product
•
Refund the cost for repair of the Product,
as well as labour and materials required to
repair the Product
•
Replace the Product, or parts thereof; or
•
Refund part or all the original purchase
price.
The warranty does not cover, and Joule shall
not be held liable for any of the following
damages:
a) damages caused, wholly or partially, due
to abuse, misuse, negligence, application
and/or maintenance not as recommended
by Joule
b) damages to the product caused by
workers, visitors on the job site, or post-
installation work;
c) damages caused by accident, natural
disasters (such as fire, floods, lightning,
etc.) force majeure, sabotage, or any
unforeseen circumstances;
d) special, indirect, incidental, secondary,
consequential or any other damages of
any nature arising out of ownership or use
of the product including inconvenience or
loss of use.
Joule refuses any warranty not provided
herein, including any implied warranty of
the merchant ability or implied warranty of
fitness for a particular purpose. There are no
warranties, which extend beyond the face of
this document. No agent or representative of
Joule has any authority to extend or modify this
warranty unless such extension or modification
is made in writing by a corporate officer.
