Light path diagnostics LEDs .
.
.
.
.
.
. 130
Dynamic system analysis diagnostic programs and
messages .
.
.
.
.
.
.
.
.
.
.
.
.
.
. 132
Running the diagnostic programs
.
.
.
.
. 133
Diagnostic text messages
.
.
.
.
.
.
.
. 134
Viewing the test log .
.
.
.
.
.
.
.
.
. 134
Diagnostic messages .
.
.
.
.
.
.
.
.
. 135
BMC self tests .
.
.
.
.
.
.
.
.
.
.
.
. 135
Broadcom Ethernet device tests .
.
.
.
.
.
. 147
CPU stress tests
.
.
.
.
.
.
.
.
.
.
.
. 148
Memory self tests .
.
.
.
.
.
.
.
.
.
.
. 151
Optical drive self tests .
.
.
.
.
.
.
.
.
. 157
Storage drive self tests .
.
.
.
.
.
.
.
.
. 163
Tape alert flags .
.
.
.
.
.
.
.
.
.
.
.
. 164
Recovering from a BIOS update failure .
.
.
.
. 165
Service processor (BMC) error codes.
.
.
.
.
. 167
Solving SAS hard disk drive problems .
.
.
.
. 167
Solving shared BladeCenter resource problems .
. 167
Keyboard or mouse problems .
.
.
.
.
.
. 168
Media tray problems .
.
.
.
.
.
.
.
.
. 168
Network connection problems .
.
.
.
.
.
. 170
Power problems
.
.
.
.
.
.
.
.
.
.
. 170
Video problems.
.
.
.
.
.
.
.
.
.
.
. 171
Solving undetermined problems .
.
.
.
.
.
. 171
Problem determination tips.
.
.
.
.
.
.
.
. 173
Appendix. Getting help and technical
assistance. . . . . . . . . . . . . 175
Before you call .
.
.
.
.
.
.
.
.
.
.
.
. 175
Using the documentation
.
.
.
.
.
.
.
.
. 176
Getting help and information from the World Wide
Web
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 176
Software service and support .
.
.
.
.
.
.
. 176
Hardware service and support
.
.
.
.
.
.
. 177
IBM Taiwan product service
.
.
.
.
.
.
.
. 177
Notices . . . . . . . . . . . . . . 179
Trademarks .
.
.
.
.
.
.
.
.
.
.
.
.
. 179
Important notes
.
.
.
.
.
.
.
.
.
.
.
. 180
Particulate contamination .
.
.
.
.
.
.
.
. 181
Documentation format .
.
.
.
.
.
.
.
.
. 182
Electronic emission notices .
.
.
.
.
.
.
.
. 182
Federal Communications Commission (FCC)
statement.
.
.
.
.
.
.
.
.
.
.
.
.
. 182
Industry Canada Class A emission compliance
statement.
.
.
.
.
.
.
.
.
.
.
.
.
. 182
Avis de conformité à la réglementation
d'Industrie Canada
.
.
.
.
.
.
.
.
.
. 182
Australia and New Zealand Class A statement
183
European Union EMC Directive conformance
statement.
.
.
.
.
.
.
.
.
.
.
.
.
. 183
Germany Class A statement
.
.
.
.
.
.
. 183
Taiwan Class A compliance statement .
.
.
. 184
People's Republic of China Class A electronic
emission statement
.
.
.
.
.
.
.
.
.
. 184
Japan VCCI Class A statement.
.
.
.
.
.
. 185
Korea Communications Commission (KCC)
statement.
.
.
.
.
.
.
.
.
.
.
.
.
. 185
Japan Electronics and Information Technology
Industries Association (JEITA) statement .
.
. 185
Index . . . . . . . . . . . . . . . 187
iv
BladeCenter HS12 Type 8014, 8028 or 1916: Problem Determination and Service Guide
Summary of Contents for BladeCenter HS12 Type 1916
Page 1: ...BladeCenter HS12 Type 8014 8028 or 1916 Problem Determination and Service Guide...
Page 2: ......
Page 3: ...BladeCenter HS12 Type 8014 8028 or 1916 Problem Determination and Service Guide...
Page 36: ...24 BladeCenter HS12 Type 8014 8028 or 1916 Problem Determination and Service Guide...
Page 186: ...174 BladeCenter HS12 Type 8014 8028 or 1916 Problem Determination and Service Guide...
Page 190: ...178 BladeCenter HS12 Type 8014 8028 or 1916 Problem Determination and Service Guide...
Page 198: ...186 BladeCenter HS12 Type 8014 8028 or 1916 Problem Determination and Service Guide...
Page 203: ......
Page 204: ...Part Number 60Y1601 Printed in USA 1P P N 60Y1601...