Follow the suggested actions in the order in which they are listed in the Action
column until the problem is solved.
v
See Chapter 4, “Parts listing, Types 8014, 8028 and 1916,” on page 25 to determine which components are CRUs
and which components are FRUs.
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code
Description
Action
405-002-xxx
Passed the EEPROM test on the system board. N/A
405-903-xxx
Failed the EEPROM test on the system board.
1.
Make sure that the component firmware level is
up-to-date, upgrade if necessary; then, rerun the
test. The installed firmware level can be found
in the DSA Diagnostic Event Log within the
Firmware/VPD section for this component. The
latest level firmware for this component can be
found on the IBM support Web site at
http://www.ibm.com/support/
docview.wss?uid=psg1MIGR-4JTS2T.
2.
If the failure remains, refer to Chapter 5,
“Removing and replacing blade server
components,” on page 31 to replace the failed
component.
405-003-xxx
Passed the Internal memory test.
N/A
405-904-xxx
Failed the Internal memory test.
1.
Make sure that the component firmware level is
up-to-date, upgrade if necessary; then, rerun the
test. The installed firmware level can be found
in the DSA Diagnostic Event Log within the
Firmware/VPD section for this component. The
latest level firmware for this component can be
found on the IBM support Web site at
http://www.ibm.com/support/
docview.wss?uid=psg1MIGR-4JTS2T.
2.
If the failure remains, refer to Chapter 5,
“Removing and replacing blade server
components,” on page 31 to replace the failed
component.
CPU stress tests
Use this information to view CPU stress test error codes and resolve CPU stress
test errors.
Follow the suggested actions in the order in which they are listed in the Action
column until the problem is solved.
148
BladeCenter HS12 Type 8014, 8028 or 1916: Problem Determination and Service Guide
Summary of Contents for BladeCenter HS12 Type 1916
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