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8

Troubleshooting

For details about troubleshooting, see

Huawei Servers Troubleshooting

.

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Troubleshooting process
Troubleshooting is a process of using appropriate methods to find the cause of a fault and
rectify the fault. The troubleshooting process is to narrow down the scope of possible
causes for a fault to reduce troubleshooting complexity, identify the root cause, and
rectify the fault.

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Fault information collection
If a fault occurs on a server, collect logs for fault diagnosis.

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Fault diagnosis
Fault diagnosis rules and tools help Huawei technical support engineers and maintenance
engineers to analyze and rectify faults according to alarms and hardware fault symptoms.

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Software and firmware upgrade
Software and firmware upgrade packages can be downloaded by server model and
installed as needed.

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Preventive maintenance
Preventive maintenance promptly detects, diagnoses, and rectifies server faults.

FusionServer Pro 2288H V5 Server
User Guide

8 Troubleshooting

Issue 08 (2019-10-30)

Copyright © Huawei Technologies Co., Ltd.

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Summary of Contents for FusionServer Pro 2288H V5

Page 1: ...FusionServer Pro 2288H V5 Server V100R005 User Guide Issue 08 Date 2019 10 30 HUAWEI TECHNOLOGIES CO LTD ...

Page 2: ...cribed in this document may not be within the purchase scope or the usage scope Unless otherwise specified in the contract all statements information and recommendations in this document are provided AS IS without warranties guarantees or representations of any kind either express or implied The information in this document is subject to change without notice Every effort has been made in the prep...

Page 3: ...njury Indicates a hazard with a medium level of risk which if not avoided could result in death or serious injury Indicates a hazard with a low level of risk which if not avoided could result in minor or moderate injury Indicates a potentially hazardous situation which if not avoided could result in equipment damage data loss performance deterioration or unanticipated results NOTICE is used to add...

Page 4: ...2018 09 04 l Added information about the 8 x 2 5 SAS SATA 12 x 2 5 NVMe configuration 03 2018 04 18 l Added TPM specifications l Added built in drive specifications l Modified operating temperature specifications 02 2017 12 29 l Added information about the NVMe drive configuration 01 2017 08 13 l This issue is the first official release FusionServer Pro 2288H V5 Server User Guide About This Docume...

Page 5: ...dentifier 20 2 4 2 Memory Subsystem Architecture 21 2 4 3 Memory Compatibility 22 2 4 4 Memory Installation Guidelines 24 2 4 5 Memory Installation Positions 25 2 4 6 Memory Protection Technologies 26 2 5 Storage 26 2 5 1 Drive Configurations 27 2 5 2 Drive Numbering 31 2 5 3 Drive Indicators 35 2 5 4 RAID Controller Card 37 2 6 Network 38 2 6 1 FlexIO Cards 38 2 7 I O Expansion 40 2 7 1 PCIe Card...

Page 6: ... 1 3 Cabinet Requirements 74 7 2 Hardware Installation 75 7 2 1 Installation Overview 75 7 2 2 Unpacking the Server 76 7 2 3 Installing Optional Parts 76 7 2 4 Installing Server Guide Rails 76 7 2 4 1 Installing L Shaped Guide Rails 77 7 2 4 2 Installing Adjustable Guide Rails 79 7 2 4 3 Installing Holding Rails 80 7 2 5 Installing a 2288H V5 81 7 2 5 1 Installing a Server on L Shaped or Adjustabl...

Page 7: ...etting the System Boot Sequence 110 7 4 7 3 Setting PXE for a NIC 111 7 4 7 4 Setting the BIOS Password 112 7 4 7 5 Selecting a Language 113 7 4 7 6 Restarting the Server 113 7 4 8 Installing an OS 114 7 4 9 Upgrading the System 114 8 Troubleshooting 116 9 Common Operations 117 9 1 Querying the iBMC IP Address 117 9 2 Logging In to the iBMC WebUI 118 9 3 Logging In to the Desktop of a Server 121 9...

Page 8: ...d Configuration Utilities 146 11 1 iBMC 146 11 2 BIOS 147 11 3 FusionServer Tools SmartKit 148 A Appendix 150 A 1 Glossary 150 A 1 1 A E 150 A 1 2 F J 151 A 1 3 K O 151 A 1 4 P T 151 A 1 5 U Z 152 A 2 Acronyms and Abbreviations 152 A 2 1 A E 153 A 2 2 F J 154 A 2 3 K O 155 A 2 4 P T 156 A 2 5 U Z 158 A 3 Product SN 158 A 4 Operating Temperature Limitations 160 A 5 Nameplate 162 A 6 RAS Features 16...

Page 9: ... V5 is ideal for IT core services cloud computing high performance computing distributed storage big data processing enterprise or telecom applications and other complex workloads The reliable 2288H V5 features low power consumption high scalability easy deployment and simplified management For details about the 2288H V5 nameplate information see A 5 Nameplate FusionServer Pro 2288H V5 Server User...

Page 10: ... Structure Figure 1 2 Physical structure of a 2288H V5 with 12 x 3 5 drives example 1 I O module 1 2 I O module 2 3 PSUs 4 I O module 3 FusionServer Pro 2288H V5 Server User Guide 1 Overview Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 2 ...

Page 11: ... to 24 memory modules l The CPUs processors interconnect with each other through two UPI links at a speed of up to 10 4 GT s l Three PCIe riser cards connect to the processors through PCIe buses to provide ease of expandability and connection l The RAID controller card on the mainboard connects to CPU1 through PCIe buses and connects to the drive backplane through SAS signal cables A variety of dr...

Page 12: ...ical LOM ports on the X557 PHY Two GE electrical LOM ports l The server uses Hi1710 management chip and supports a video graphic array VGA port a management network port and a debug serial port FusionServer Pro 2288H V5 Server User Guide 1 Overview Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 4 ...

Page 13: ... 5 Storage 2 6 Network 2 7 I O Expansion 2 8 PSUs 2 9 Fans 2 10 Boards 2 1 Front Panel 2 1 1 Appearance l 8 x 2 5 drive configuration Figure 2 1 Front view FusionServer Pro 2288H V5 Server User Guide 2 Hardware Description Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 5 ...

Page 14: ...s 2 Slide out label plate with an SN label l 20 x 2 5 8 x SAS SATA 12 x NVMe drive configuration Figure 2 3 Front view 1 Drives 2 Filler module 3 Slide out label plate with an SN label l 24 x 2 5 drive configuration FusionServer Pro 2288H V5 Server User Guide 2 Hardware Description Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 6 ...

Page 15: ...ons Positions l 8 x 2 5 drive configuration Figure 2 6 Indicators and buttons on the front panel 1 10GE LOM port 1 connection status indicator 2 10GE LOM port 2 connection status indicator 3 GE LOM port 1 connection status indicator 4 GE LOM port 2 connection status indicator FusionServer Pro 2288H V5 Server User Guide 2 Hardware Description Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd...

Page 16: ... status indicator 7 UID button indicator 8 Power button indicator l 20 x 2 5 8 x SAS SATA 12 x NVMe drive configuration Figure 2 8 Indicators and buttons on the front panel 1 10GE LOM port 1 connection status indicator 2 10GE LOM port 2 connection status indicator 3 GE LOM port 1 connection status indicator 4 GE LOM port 2 connection status indicator 5 Fault diagnosis LED 6 Health status indicator...

Page 17: ...utton indicator 9 NMI button l 25 x 2 5 drive configuration Figure 2 10 Indicators and buttons on the front panel 1 10GE LOM port 1 connection status indicator 2 10GE LOM port 2 connection status indicator 3 GE LOM port 1 connection status indicator 4 GE LOM port 2 connection status indicator 5 Fault diagnosis LED 6 Health status indicator 7 UID button indicator 8 Power button indicator FusionServ...

Page 18: ...device is powered on holding down this button for 6 seconds will forcibly power off the device l When the power indicator is steady green you can press this button to power on the device UID button indicator The UID button indicator helps identify and locate a device UID indicator l Off The device is not being located l Blinking blue The device has been located and is differentiated from other dev...

Page 19: ...hat the OS has the NMI processing program Otherwise the OS may crash Exercise caution when pressing this button LOM port connection status indicator Each indicator shows the connection status of an Ethernet LOM port l Off The network port is not in use or has failed l Steady green The network port is properly connected NOTE l The indicators correspond to two 10GE and two GE network ports on the ma...

Page 20: ... 12 x NVMe drive configuration Figure 2 13 Ports on the front panel 1 USB 2 0 ports l 24 x 2 5 drive configuration Figure 2 14 Ports on the front panel 1 USB 2 0 ports 2 USB 3 0 port 3 VGA port l 25 x 2 5 drive configuration FusionServer Pro 2288H V5 Server User Guide 2 Hardware Description Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 12 ...

Page 21: ...nect to a USB device NOTICE Before connecting an external USB device check that the USB device functions properly The server may operate abnormally if an abnormal USB device is connected USB 3 0 1 Note The number of ports varies depending on server configuration This table lists the maximum number of ports in different configurations 2 2 Rear Panel FusionServer Pro 2288H V5 Server User Guide 2 Har...

Page 22: ...ard l I O modules 1 2 and 3 can be drive modules or PCIe riser modules l The preceding figure is for reference only 2 2 2 Indicators Indicator Positions Figure 2 17 Indicators on the rear panel FusionServer Pro 2288H V5 Server User Guide 2 Hardware Description Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 14 ...

Page 23: ...e rear panel Indicator Description PSU indicator l Off No power is supplied l Blinking green at 1 Hz The input is normal the server is in standby state and the PSU is in MV6 mode output voltage is 6 7 V The input is overvoltage or undervoltage The PSU is in deep hibernation mode l Blinking green at 4 Hz The firmware is being upgraded online l Steady green The power input and output are normal l St...

Page 24: ...nsmission status indicator for a 10GE electrical port l Off The network port is not connected l Blinking green Data is being transmitted l Steady green The network port is properly connected Data transmission rate indicator for a 10GE electrical port l Off The network port is not connected l Steady green The data transmission rate is 10 Gbit s l Steady yellow The data transmission rate is 1 Gbit s...

Page 25: ... port 10 USB 3 0 ports 11 PSU sockets Port Description Table 2 4 Description of ports on the rear panel Port Type Quantity Description Optional 10GE optical port 10GE SFP 2 10GE LOM service ports optical Use the optical or electrical ports based on service requirements Optional 10GE electrical port 10GE BASE T 2 10GE LOM service ports electrical Use the optical or electrical ports based on service...

Page 26: ...hat supports 100 Mbit s and 1000 Mbit s auto negotiation USB port USB 3 0 2 Used to connect to a USB device NOTICE Before connecting an external USB device check that the USB device functions properly The server may operate abnormally if an abnormal USB device is connected PSU socket 2 Used to connect to the power distribution unit PDU in the cabinet You can select the number of power supply units...

Page 27: ...connected to power over Ethernet PoE devices such as a switch with PoE enabled Connecting a LOM port to a PoE device may cause link communication failure or even damage the NIC l The electrical LOM ports do not support SR IOV l Forcibly powering off a server will cause intermittent NC SI disconnection and disable the Wake on LAN WOL function of the LOM ports To restore the NC SI connection refresh...

Page 28: ...ntifier You can determine the memory module properties based on the label attached to the memory module Figure 2 20 Memory identifier FusionServer Pro 2288H V5 Server User Guide 2 Hardware Description Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 20 ...

Page 29: ... CAS latency l P 15 l T 17 7 DIMM type l R RDIMM l L LRDIMM 2 4 2 Memory Subsystem Architecture The 2288H V5 provides 24 memory slots Each processor integrates six memory channels Install memory modules in primary memory channels first If the primary memory channel is not populated the memory modules in secondary memory channels cannot be used Table 2 6 Memory channels CPU Memory Channel Memory Sl...

Page 30: ...DIMM101 G B primary DIMM110 B B DIMM111 H C primary DIMM120 C C DIMM121 I D primary DIMM130 D D DIMM131 J E primary DIMM140 E E DIMM141 K F primary DIMM150 F F DIMM151 L 2 4 3 Memory Compatibility Observe the following rules when configuring DDR4 memory modules FusionServer Pro 2288H V5 Server User Guide 2 Hardware Description Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 22 ...

Page 31: ...ocessors 1 TB socket l The total memory capacity is the sum of the capacity of all DDR4 memory modules NOTICE The total memory capacity cannot exceed the maximum memory capacity supported by the CPUs l Use the Intelligent Computing Compatibility Checker to determine the capacity type of a single memory module l The maximum number of memory modules supported by a server varies depending on the CPU ...

Page 32: ...el and 2DPC means 2 DIMMs per channel 2 4 4 Memory Installation Guidelines l Observe the following when configuring DDR4 memory modules Install memory modules only when corresponding processors are installed Do not install LRDIMMs and RDIMMs in the same server Install filler memory modules in vacant slots l Observe the following when configuring DDR4 memory modules in specific operating mode Memor...

Page 33: ...emory configuration is recommended for optimal memory performance NOTICE At least one DDR4 memory module must be installed in the memory slots corresponding to CPU 1 Figure 2 21 Memory slots Figure 2 22 DDR4 memory installation guidelines 1 processor FusionServer Pro 2288H V5 Server User Guide 2 Hardware Description Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 25 ...

Page 34: ... l Address range mirroring l Rank sparing mode l Faulty DIMM isolation l Memory thermal throttling l Memory address parity protection l Adaptive double device data correction ADDDC l Memory demand patrol scrubbing l Data Scrambling l ADDDC 1 2 5 Storage FusionServer Pro 2288H V5 Server User Guide 2 Hardware Description Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 26 ...

Page 35: ... x RAID controller card 12 x 3 5 drive EXP configuration 1 12 l Slots 0 to 11 support only SAS SATA drives l I O module 1 2 Slots 40 and 41 support only SAS SATA drives l I O module 2 2 Slots 42 and 43 support only SAS SATA drivesb l I O module 3 4 Slots 44 to 47 support SAS SATA NVMe drivesc 4 l Slots 36 to 39 support only SAS SATA drivesd 1 x RAID controller card FusionServer Pro 2288H V5 Server...

Page 36: ...7 support only NVMe drives 2 x RAID controller card 12 x 3 5 drive pass through configuration 1 12 l Slots 0 to 11 support only SAS SATA drives l I O module 1 2 Slots 40 and 41 support only SAS SATA drives l I O module 2 2 Slots 42 and 43 support only SAS SATA drives l I O module 3 4 Slots 44 to 47 support only NVMe drives 1 x RAID controller carde FusionServer Pro 2288H V5 Server User Guide 2 Har...

Page 37: ... NVMe drive configuration 20 l Slots 0 to 7 support only SAS SATA drives l Slots 8 to 19 support only NVMe drives l I O module 3 4 Slots 44 to 47 support only NVMe drives 1 x RAID controller card PCHg 24 x 2 5 drive pass through configurationa 24 l Slots 0 to 23 support only SAS SATA drives l I O module 3 4 Slots 44 to 47 support only NVMe drives 3 x RAID controller cardh 24 x 2 5 NVMe configurati...

Page 38: ...ves l I O module 3 4 Slots 44 to 47 support SAS SATA NVMe drivesc 1 x RAID controller card 25 x 2 5 drive EXP configuration 2a 25 l Slots 0 to 24 support only SAS SATA drives l I O module 1 2 Slots 40 and 41 support only SAS SATA drives l I O module 3 4 Slots 44 to 47 support only NVMe drives 2 x RAID controller card FusionServer Pro 2288H V5 Server User Guide 2 Hardware Description Issue 08 2019 ...

Page 39: ...460C M Broadcom SAS3516 RAID controller card l e Only the SR760 M Broadcom SAS3416 or SR760IT M Broadcom SAS3416 RAID controller card can be used to manage common drives l f Only PCH can be used for drive management The PCH supports only SATA drives l g A RAID controller card or PCH can be used to manage common drives slots 0 to 7 The PCH supports only SATA drives l h Every eight front drives requ...

Page 40: ... x 3 5 drive EXP configuration 2 Figure 2 26 Drive numbering l 12 x 3 5 drive pass through configuration 1 FusionServer Pro 2288H V5 Server User Guide 2 Hardware Description Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 32 ...

Page 41: ... 5 drive pass through configuration 2 Figure 2 28 Drive numbering l 12 x 3 5 drive pass through configuration 3 FusionServer Pro 2288H V5 Server User Guide 2 Hardware Description Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 33 ...

Page 42: ...x 2 5 8 x SAS SATA 12 x NVMe drive configuration Figure 2 30 Drive numbering l 24 x 2 5 drive configuration FusionServer Pro 2288H V5 Server User Guide 2 Hardware Description Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 34 ...

Page 43: ...f SAS SATA drive indicators Green Indicator Yellow Indicator Description Steady on Off The drive is in position Blinking at 4 Hz Off Data is being read or written normally or data on the primary drive is being rebuilt Steady on Blinking at 1 Hz The drive is being located FusionServer Pro 2288H V5 Server User Guide 2 Hardware Description Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 35 ...

Page 44: ...Off The NVMe drive cannot be detected Steady green Off The NVMe drive is working properly Blinking green at 2 Hz Off Data is being read from or written to the NVMe SSD Off Blinking yellow at 2 Hz The NVMe drive is being located Off Blinking yellow at 8 Hz The data on the secondary NVMe drive is being rebuilt Steady green Off Steady yellow The NVMe drive is faulty l If the VMD function is disabled ...

Page 45: ...ative or use the Intelligent Computing Compatibility Checker to determine the RAID controller card to be used Table 2 12 RAID levels supported by the 2288H V5 RAID Level Reliability Read Performan ce Write Performan ce Minimum Number of Drives Drive Utilization RAID 0 Low High High 2 100 RAID 1 High High Low 2 50 RAID 5 Relatively high High Medium 3 N 1 N RAID 6 Relatively high High Medium 4 N 2 N...

Page 46: ...be used Table 2 13 FlexIO cards supported by the 2288H V5 example NIC Model Chip Model Port Type Number of Ports Support NC SI WOL PXE SM210 5719 GE electrical port 4 SM211 i350 GE electrical port 2 SM212 i350 GE electrical port 4 SM233 X540 10GE electrical port 2 SM251 CX3 56G IB optical port 2 SM252 CX3 56G IB optical port 1 SM380 CX4 25GE optical port 2 Indicator Positions l SM210 SM212 with fo...

Page 47: ...twork port indicators l SM380 with two 25GE optical ports Figure 2 40 SM380 network port indicators Indicator Description Table 2 14 Description of FlexIO card indicators Port Type Indicator Description GE electrical port Data transmission status indicator l Off No data is being transmitted l Blinking yellow Data is being transmitted FusionServer Pro 2288H V5 Server User Guide 2 Hardware Descripti...

Page 48: ... The network port is not connected l Steady green The data transmission rate is 25 Gbit s l Steady yellow The data transmission rate is 10 Gbit s Connection status indicator Data transmission status indicator l Off The network port is not connected l Blinking green Data is being transmitted l Steady green The network port is properly connected 56G IB optical port Connection status indicator l Off ...

Page 49: ...ser module in I O module 1 or 2 can house only one single slot or dual slot PCIe x16 GPU card in slot 1 or 4 l A three slot PCIe riser module in I O module 1 or 2 does not support GPU cards l A single slot PCIe riser module in I O module 3 can house only one HHHL single slot x16 GPU card l I O module 3 does not support GPU cards when it is installed with a dual slot PCIe riser module l A maximum o...

Page 50: ...s PCIe slots 1 2 and 3 when installed in I O module 1 Provides PCIe slots 4 5 and 6 when installed in I O module 2 Figure 2 43 PCIe riser module 2 FusionServer Pro 2288H V5 Server User Guide 2 Hardware Description Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 42 ...

Page 51: ...when installed in I O module 2 Figure 2 44 PCIe riser module 3 l PCIe riser module 4 for GPUs only Provides PCIe slots 1 and 3 when installed in I O module 1 Provides PCIe slots 4 and 6 when installed in I O module 2 FusionServer Pro 2288H V5 Server User Guide 2 Hardware Description Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 43 ...

Page 52: ...s 7 and 8 when installed in I O module 3 Figure 2 46 PCIe riser module 5 l PCIe riser module 6 Provides PCIe slot 7 when installed in I O module 3 FusionServer Pro 2288H V5 Server User Guide 2 Hardware Description Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 44 ...

Page 53: ...nda rds Conne ctor Width Bus Width Port No Root Port B D F Device B D F Slot Size RAID controll er card CPU 1 PCIe 3 0 x8 x8 Port1C 17 02 0 1D 00 0 LOM CPU 1 PCIe 3 0 x8 x8 Port1A 17 00 0 1A 00 0 FlexIO card CPU 2 PCIe 3 0 x8 x8 Port2A AE 00 0 AF 00 0 FusionServer Pro 2288H V5 Server User Guide 2 Hardware Description Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 45 ...

Page 54: ...ort2A 3A 00 0 3B 00 0 FHFL Slot 2 CPU 1 PCIe 3 0 x16 l 2 slot PR M N A l 3 slot PR M x8 Port2C 3A 02 0 3E 00 0 FHFL Slot 3 CPU 1 PCIe 3 0 x16 x8 Port3A 5D 00 0 5E 00 0 FHHL Slot 4 CPU 2 PCIe 3 0 x16 l 2 slot PR M x16 l 3 slot PR M x8 Port1A 85 00 0 86 00 0 FHFL FusionServer Pro 2288H V5 Server User Guide 2 Hardware Description Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 46 ...

Page 55: ... 00 0 FHFL Slot 6 CPU 2 PCIe 3 0 x16 x8 Port2C AE 02 0 B0 00 0 FHHL Slot 7 CPU 2 PCIe 3 0 x16 l Sin gle slot PR M x16 l 2 slot PR M x8 Port3A D7 00 0 D8 00 0 HHHL Slot 8 CPU 2 PCIe 3 0 x8 l Sin gle slot PR M N A l 2 slot PR M x8 Port3C D7 02 0 DB 00 0 HHHL FusionServer Pro 2288H V5 Server User Guide 2 Hardware Description Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 47 ...

Page 56: ...HL PCIe cards l All slots support PCIe cards of up to 75 W The power of a PCIe card varies depending on its model l The SP520 SP521 and SP522 do not support driveless server configuration PXE boot is recommended for driveless servers 2 8 PSUs l The server supports one or two PSUs l The server supports AC or DC PSUs l The PSUs are hot swappable l The server supports two PSUs in 1 1 redundancy l The...

Page 57: ...e l The server tolerates failure of a single fan l The fan speed can be adjusted l The same model of fan modules must be used in a server Figure 2 49 Fan module positions 2 10 Boards FusionServer Pro 2288H V5 Server User Guide 2 Hardware Description Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 49 ...

Page 58: ...al port 4 Management network port 5 GE electrical port 6 GE electrical port 7 VGA connector VGA CONN J112 8 10GE optical port 10GE PORT2 J132 or 10GE electrical port 10GE PORT2 J101 a FusionServer Pro 2288H V5 Server User Guide 2 Hardware Description Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 50 ...

Page 59: ... LCD connector LCD CONN J87 25 VGA connector VGA BOARD J160 26 Fan 4 connector 2U FAN4 J148 27 Fan 3 connector 2U FAN3 J145 28 Fan 2 connector 2U FAN2 J146 29 Fan 1 connector 1U 2U FAN1 J105 30 Drive backplane connector HDD BP CONN J162 31 Built in drive power connector INNER HDD PWR 171 32 Drive backplane power connector 1 HDD BP PWR2 J128 33 Drive backplane power connector 2 HDD BP PWR2 J166 34 ...

Page 60: ... b COM_SW ON is used for changing the connection direction of the physical serial port BMC_RCV ON is used for restoring default iBMC settings 2 10 2 Drive Backplane Front Drive Backplanes l 8 x 2 5 drive backplane Figure 2 51 8 x 2 5 drive backplane BOM 03022HXW 1 Front VGA connector J26 2 Backplane signal cable connector J1 3 DVD drive power connector J11 4 mini SAS HD connector PORT B J29 5 mini...

Page 61: ... drive pass through backplane Figure 2 53 12 x 3 5 drive pass through backplane BOM 03024JMV 1 Indicator signal cable connector J30 2 mini SAS HD connector PORT C J36 3 mini SAS HD connector PORT B J29 4 Backplane signal cable connector J1 5 mini SAS HD connector PORT A J28 6 Indicator signal cable connector J31 7 Power connector J24 l 20 x 2 5 8 x SAS SATA 12 x NVMe drive backplane FusionServer P...

Page 62: ...tor PORT 2A J21 10 Slimline connector PORT 2B J32 l 24 x 2 5 drive pass through backplane Figure 2 55 24 x 2 5 drive pass through backplane BOM 03022JWW 1 mini SAS HD connector PORT 3B J33 2 mini SAS HD connector PORT 3A J39 3 mini SAS HD connector PORT 2B J31 4 mini SAS HD connector PORT 2A J30 5 mini SAS HD connector PORT 1B J29 6 Backplane signal cable connector J1 7 mini SAS HD connector PORT ...

Page 63: ...l 25 x 2 5 drive backplane Figure 2 57 25 x 2 5 drive backplane BOM 03022HYB 1 Indicator signal cable connector J32 2 mini SAS HD connector PORT A J28 3 mini SAS HD connector PORT B J29 4 mini SAS HD connector REAR PORT J31 5 Backplane signal cable connector J1 6 Power connector J24 7 Indicator signal cable connector J35 Built in Drive Backplane l Built in drive backplane FusionServer Pro 2288H V5...

Page 64: ...ive Backplanes l 2 x 3 5 drive backplane Figure 2 59 2 x 3 5 drive backplane BOM 03022HYE 1 mini SAS HD connector J3 2 Indicator signal cable connector J24 3 Power connector J1 l 4 x 2 5 drive backplane Figure 2 60 4 x 2 5 drive backplane BOM 03024BPV FusionServer Pro 2288H V5 Server User Guide 2 Hardware Description Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 56 ...

Page 65: ...or Port A J2 3 Slimline A connector SLIMLINE A J8 4 Slimline B connector SLIMLINE B J9 5 Backplane signal cable connector HDD BP J23 FusionServer Pro 2288H V5 Server User Guide 2 Hardware Description Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 57 ...

Page 66: ... in memory controller and six memory channels l Built in PCIe controller supporting PCIe 3 0 and 48 lanes per processor l Two UPI buses between processors providing up to 10 4GT s transmission per channel l Up to 28 cores 2 7 GHz l Max 3 8 GHz four cores l Min 1 375 MB L3 cache per core l Max 205 W TDP NOTE The preceding information is for reference only Use the Intelligent Computing Compatibility...

Page 67: ... modules of different types RDIMM and LRDIMM and specifications capacity bit width rank and height cannot be used together NOTE The preceding information is for reference only Use the Intelligent Computing Compatibility Checker to obtain specific information FusionServer Pro 2288H V5 Server User Guide 3 Product Specifications Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 59 ...

Page 68: ...the M 2 SSD will wear out in a short time Use enterprise level high endurance HE SSDs or HDDs for data storage l The M 2 SSD is not recommended for write intensive service software due to poor endurance l Do not use the M 2 SSD as the cache l Supports hot swap of SAS SATA NVMe drives NOTE The NVMe drives support l Surprise hot swap if the VMD function is enabled and the latest Intel VMD driver is ...

Page 69: ... to a PoE device may cause link communication failure or even damage the NIC l Forcibly powering off a server will cause intermittent NC SI disconnection and disable the WOL function of the LOM ports To restore the NC SI connection refresh the iBMC WebUI I O expansion 10 PCIe 3 0 slots l One slot dedicated for a RAID controller card one dedicated for a FlexIO card and eight for standard PCIe cards...

Page 70: ...be used without a signal cable l Do not install the operating system on the USB device Video card An SM750 video chip with 32 MB display memory is integrated on the mainboard The maximum display resolution is 1920 x 1200 at 60 Hz with 16 M colors NOTE l The integrated video card can provide the maximum display resolution 1920 x 1200 only after the video card driver matching the operating system ve...

Page 71: ... F to 149 F l Long term storage temperature 21 C to 27 C 69 8 F to 80 6 F l Maximum temperature change rate 20 C h 36 F h NOTE The highest operating temperature varies depending on the configuration For details see A 4 Operating Temperature Limitations Relative humidity RH non condensing l Operating humidity 8 to 90 l Storage humidity 5 to 95 l Long term storage humidity 30 to 69 l Maximum change ...

Page 72: ...rosion rate test 300 Å month meeting level G1 requirements of the ANSI ISA 71 04 2013 standard on gaseous corrosion l Silver corrosion rate test 200 Å month Particle contaminant l The equipment room environment meets the requirements of ISO 14664 1 Class 8 l There is no explosive conductive magnetic or corrosive dust in the equipment room NOTE It is recommended that the particulate pollutants in t...

Page 73: ... 40 in to 33 41 in between the front and rear mounting bars Holding rails apply to a cabinet with a distance of 610 mm to 914 mm 24 02 in to 35 98 in between the front and rear mounting bars Weight in full configuration l Maximum net weight Server with 8 x 2 5 front drives 4 x 2 5 rear drives 25 1 kg 55 35 lb Server with 12 x 3 5 front drives 4 x 3 5 4 x 2 5 rear drives 34 1 kg 75 19 lb Server wit...

Page 74: ...nd hardware supported NOTICE Do not use incompatible components Otherwise the server may fail to work properly The technical support and warranty do not cover faults caused by incompatible components FusionServer Pro 2288H V5 Server User Guide 4 Software and Hardware Compatibility Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 66 ...

Page 75: ...driving a forklift l Take protective measures if a Class A product is used in residential areas as it is likely to cause radio interference Personal Safety l Only personnel certified or authorized by Huawei are allowed to install the hardware l Stop any operation that may cause personal injury or equipment damage report the problem to a project supervisor immediately and take protective measures l...

Page 76: ...device Figure 5 2 Conductive objects to be removed Figure 5 3 shows how to wear an ESD wrist strap a Secure the ESD wrist strap around your wrist b Fasten the strap buckle and ensure that the ESD wrist strap is in contact with your skin c Insert the ground terminal attached to the ESD wrist strap into the jack on the grounded rack or chassis FusionServer Pro 2288H V5 Server User Guide 5 Safety Inf...

Page 77: ...es such as the PSUs fan modules drives and the mainboard Handle the equipment with care l Exercise caution when using tools that could cause personal injury l Connect the primary and secondary power cables to different power distribution units PDUs to ensure reliable system operation l Properly ground a device before powering it on Transportation Precautions Improper transportation may damage equi...

Page 78: ...t one person is permitted to carry Organization Weight kg lb European Committee for Standardization CEN 25 55 13 International Organization for Standardization ISO 25 55 13 National Institute for Occupational Safety and Health NIOSH 23 50 72 Health and Safety Executive HSE 25 55 13 General Administration of Quality Supervision Inspection and Quarantine of the People s Republic of China AQSIQ l Men...

Page 79: ...quipment room The heating system reduces indoor humidity and increases ESD l Place unused products into ESD bags to prevent direct contact with humans during transportation and storage l Before products arrive at an ESD area store them in their own packages l Place the product package on a grounded surface before taking out the product l Wear an ESD wrist strap when installing or removing a server...

Page 80: ...ug against the skin l Use heel straps toe straps or boot straps in standing workplaces Wear the straps on both feet when standing on conductive floors or dissipating floor mats l Use conductive field service tools l Use a portable field service kit with a folding static dissipating work mat FusionServer Pro 2288H V5 Server User Guide 6 ESD Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 7...

Page 81: ...ted area l Keep the area in which the server is located clean and tidy l To facilitate heat dissipation and maintenance keep a clearance of 800 mm 31 50 in between walls and the front and rear doors of the cabinet l Do not block the air intake vents Otherwise air intaking and heat dissipation will be affected l The air conditioning system in the equipment room provides enough wind to ensure proper...

Page 82: ...idifiers and dehumidifiers respectively Table 7 1 Temperature and humidity requirements in the equipment room Item Description Temperature 5ºC to 35ºC 41ºF to 95ºF Humidity 8 RH to 90 RH non condensing 7 1 3 Cabinet Requirements l A general 19 inch cabinet with a depth of more than 1000 mm 39 37 in which complies with the International Electrotechnical Commission 297 IEC 297 standard l Air filters...

Page 83: ... discharge see Preventing Electrostatic Discharge l Before installing multiple components read the installation instructions for all the components and identify similar actions to simply the installation process Use the Intelligent Computing Compatibility Checker to obtain information about the components supported Wait until overheating devices have cooled down before touching them to avoid injur...

Page 84: ...on chemical corrosion missing components or other damage incurred during transport Table 7 2 Packing list No Description 1 Optional Documentation bag containing a warranty card and quick start guide 2 Guide rails 3 One rack server End 7 2 3 Installing Optional Parts Before installing and configuring a server you need to install all optional parts required such as extra CPUs drives and PCIe cards P...

Page 85: ...U on a mounting bar of a cabinet Floating nuts are used to tighten screws The boundary between Us is used as the reference for calculating device installation space 2 Fasten the lower end of a floating nut to the target square hole in a mounting bar at the front of the cabinet 3 Use a floating nut hook to pull the upper end of the floating nut and fasten it to the upper edge of the square hole Fus...

Page 86: ... rail horizontally in contact with the mounting bars in the cabinet 2 Tighten the screws to secure the guide rail 3 Install the other guide rail in the same way Figure 7 5 Installing an L shaped guide rail End FusionServer Pro 2288H V5 Server User Guide 7 Installation and Configuration Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 78 ...

Page 87: ...ng bar for the guide rail must be within 1 U Step 2 Plug the second square hole to secure the guide rail See 2 in Figure 7 6 Step 3 On the first lower square hole at the rear of the guide rail insert an M6 screw to secure the guide rail See 3 in Figure 7 6 Although the adjustable guide rails do not need screws for installation we recommend you use M6 screws at the rear end to make the server more ...

Page 88: ...ligning the top screw on the front end of the holding rail with the level mounting hole of the cabinet insert the rail into position See 4 in Figure 7 7 Step 4 Push back the locking plate by its hook until the release latch clicks into place See 5 in Figure 7 7 Step 5 Secure the back end of the rail with an M6 screw through the third mounting hole in the cabinet See 6 in Figure 7 7 Although the ho...

Page 89: ...t least two people are required to move the server See 1 in Figure 7 8 2 Align the mounting ears on both sides of the server with the mounting bars and tighten the captive screws on the mounting ears See 2 in Figure 7 8 Figure 7 8 Installing the server Step 2 Connect the power cables to the PSUs For details see 7 2 6 8 Connecting PSU Cables Step 3 Connect a network cable a VGA cable and USB device...

Page 90: ...se personal injury or device damage may occur 1 Pull out the inner rails as far as they will go Figure 7 9 Pulling out an inner rail 2 Lift the server at least two people are required align the nail heads on the server with the L shaped cutouts on the inner rails and push the server until it clicks into position See 1 and 2 in Figure 7 10 FusionServer Pro 2288H V5 Server User Guide 7 Installation ...

Page 91: ...the server into the holding rails See 1 and 2 in Figure 7 11 Figure 7 11 Installing the server 4 Tighten the captive screws on the mounting ears to secure the server FusionServer Pro 2288H V5 Server User Guide 7 Installation and Configuration Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 83 ...

Page 92: ...to the holes on the outer support lever of the CMA and pull the CMA in the arrow direction See 2 in Figure 7 13 3 Insert the nail heads on the inner left rail into the holes on the inner support lever of the CMA and pull the CMA in the arrow direction See 3 in Figure 7 13 FusionServer Pro 2288H V5 Server User Guide 7 Installation and Configuration Issue 08 2019 10 30 Copyright Huawei Technologies ...

Page 93: ... VGA cable and USB devices as required Step 5 Power on the server For details see 7 3 1 Power On Procedure Step 6 Check indicator status For details see 2 1 2 Indicators and Buttons End 7 2 6 Connecting External Cables FusionServer Pro 2288H V5 Server User Guide 7 Installation and Configuration Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 85 ...

Page 94: ...cabinet to prevent loose connections and cable damage l Surplus cable lengths must be coiled and bound to a proper position inside the cabinet l Cables must be laid out straightly and bound neatly The bending radius of a cable varies depending on the position where the cable is bent If you need to bend a cable in its middle the bending radius must be at least twice the diameter of the cable If you...

Page 95: ...rt on the front or rear panel of the server Step 2 Connect the PS 2 connectors of the USB to PS 2 cable to the keyboard and mouse Step 3 Connect the DB15 connector of the VGA cable to the VGA port on the front or rear panel of the server and tighten the two screws Step 4 Connect the other connector of the VGA cable to the VGA port on the monitor and tighten the two screws Figure 7 14 Connecting a ...

Page 96: ...arate network cables from power cables and signal cables when laying out the cables l The minimum bend radius of a network cable is 4 cm 1 57 in Ensure that the cable insulation layer is intact l Ensure that cables are laid out for easy maintenance and capacity expansion l Network cables must be bound using cable ties Ensure that network cables are bound closely neatly and straight and cable ties ...

Page 97: ... cable Record the name and number of the local device to be connected on one side of the label and those of the peer device on the other side Attach the label 2 cm 0 79 in away from the end of the optical cable Step 3 Lay out the new cable l Lay out the new cable in the same way as the old one For example if the old cable is laid out in underfloor cabling mode so is the new cable l Lay out optical...

Page 98: ...he optical module to secure it See 2 in Figure 7 16 iii Insert the optical cable into the optical module See 3 in Figure 7 16 Figure 7 16 Connecting an optical cable l When you use an SFP cable 1 Remove the SFP cable to be replaced Gently push the power connector inwards and pull the latch out to remove the SFP cable NOTICE Do not directly pull out the latch FusionServer Pro 2288H V5 Server User G...

Page 99: ... Step 5 Check whether the new cable is properly connected Power on the device Check whether the communication with the peer device is normal by running the ping command l If yes go to Step 7 l If no go to Step 6 Step 6 If the peer device cannot be pinged check whether the cable is intact or the connector is securely connected FusionServer Pro 2288H V5 Server User Guide 7 Installation and Configura...

Page 100: ...l Lay out the new cable in the same way as the old one For example if the old cable is laid out in underfloor cabling mode so is the new cable l Lay out optical cables or QSFP cables in the cabinet based on installation requirements You are advised to arrange cables in the same way as existing cables Ensure that cables are routed neatly and undamaged l Separate optical cables or QSFP cables from p...

Page 101: ... be pulled out the connector is secured Figure 7 20 Connecting a cable for an IB NIC with two 56 Gbit s ports as an example Step 5 Check whether the new cable is properly connected Power on the device If the LOM indicator is green the cable is properly connected Step 6 Bind the new optical cable FusionServer Pro 2288H V5 Server User Guide 7 Installation and Configuration Issue 08 2019 10 30 Copyri...

Page 102: ... Connecting a Serial Cable The rear panel of the server provides a standard RJ45 serial port 3 wire which works as the system serial port by default You can set it as the iBMC serial port by using the iBMC CLI The serial port can be used as l System serial port to monitor the OS status l iBMC serial port for debugging and fault locating Procedure Step 1 Connect the serial cable FusionServer Pro 22...

Page 103: ...ables only for dedicated servers Do not use them for other devices l Connect the power cables of the active and standby PSUs to different power distribution units PDUs to ensure reliable system operation l Ground the equipment before powering it on Procedure Step 1 Take the spare part out of its ESD bag Step 2 Connect one end of the power cable to the power socket on the PSU of the server FusionSe...

Page 104: ...e cable Step 3 Secure the power cable using a velcro strap Figure 7 24 Securing the cable FusionServer Pro 2288H V5 Server User Guide 7 Installation and Configuration Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 96 ...

Page 105: ...to different power distribution units PDUs to ensure reliable system operation l Ground the equipment before powering it on Procedure Step 1 Take the spare part out of its ESD bag Step 2 Connect the cables to the PSUs 1 Put the OT terminal for the ground cable on the screw removed from the ground hole install the screw on the ground hole and tighten the screw See 1 in Figure 7 25 2 Insert the powe...

Page 106: ...chassis Ground cable The server does not provide a separate ground port l In AC or HVDC environment the power cables of AC PSUs are grounded Ensure that the power cables are in good contact l In DC environment the ground terminals of DC PSUs are grounded Ensure that the ground cables are in good contact 7 3 Power On and Power Off 7 3 1 Power On Procedure NOTICE l Before powering on a server ensure...

Page 107: ...2 Indicators and Buttons Use the iBMC WebUI i Log in to the iBMC WebUI For details see 9 2 Logging In to the iBMC WebUI ii Choose Power Power Control The Power Control page is displayed iii Click Power On A confirmation message is displayed iv Click Yes Use the iBMC CLI i Log in to the iBMC CLI For details see 9 4 Logging In to the CLI ii Run the following command ipmcset d powerstate v 1 iii Type...

Page 108: ...panel can power off the server gracefully If the server OS is running shut down the OS according to the onscreen instructions For details see 2 1 2 Indicators and Buttons l When the server is in power on state holding down the power button on the server front panel for six seconds can power off the server forcibly For details see 2 1 2 Indicators and Buttons l Use the iBMC WebUI a Log in to the iB...

Page 109: ...gement network port data IP address and subnet mask of the management network port l Default IP address 192 168 2 100 l Default subnet mask 255 255 255 0 iBMC login data User name and password l Default user name Administrator l Default password Admin 9000 BIOS data Password l Default password Admin 9000 iBMC U Boot data Password l Default password Admin 9000 FusionServer Pro 2288H V5 Server User ...

Page 110: ...quirements l Ensure that no alarm is generated for the server Set the iBMC IP address Set an iBMC IP address for the server Configure RAID settings Configure the RAID array based on service requirements Configure BIOS settings Configure the BIOS settings of the server including the boot mode NIC PXE function and BIOS password Install the OS Install an OS for the server FusionServer Pro 2288H V5 Se...

Page 111: ...f the Default iBMC User Scenarios This section describes how to change the initial password of the default iBMC user on the iBMC WebUI You can change the initial password of the default iBMC user on l iBMC WebUI For details see FusionServer Pro Rack Server iBMC User Guide l iBMC CLI For details see FusionServer Pro Rack Server iBMC User Guide l The default user name of the iBMC is Administrator an...

Page 112: ... be changed The page for changing the password is displayed Figure 7 28 Changing password Step 4 Enter the current password in Current User Password Step 5 Select Change Password Step 6 Enter a new password in New Password and Confirm Password FusionServer Pro 2288H V5 Server User Guide 7 Installation and Configuration Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 104 ...

Page 113: ...or commissioning the OS l For security purposes change the initial password upon the first login and periodically change the password l You are advised to use a password that meets complexity requirements or to enable the password complexity check function l The password complexity check function is enabled by default Procedure Step 1 Log in to the iBMC CLI For details see 9 4 Logging In to the CL...

Page 114: ...er the new password again If the command output is as follows the password has been changed done Un Protected 1 sectors Erasing Flash done Erased 1 sectors Writing to Flash done done Protected 1 sectors password be changed successfully Step 10 Exit the U Boot interface boot End 7 4 4 Checking the Server Process Check the server by performing the following operations FusionServer Pro 2288H V5 Serve...

Page 115: ...C WebUI Step 3 Query version information 1 On the menu bar choose System 2 In the navigation tree choose Firmware Upgrade to query the version information of the server Figure 7 30 Querying version information 3 Check whether the versions meet site requirements If yes go to Step 4 If no go to Step 3 4 FusionServer Pro 2288H V5 Server User Guide 7 Installation and Configuration Issue 08 2019 10 30 ...

Page 116: ...ndling l If no no further action is required End 7 4 5 Setting the iBMC IP Address Scenarios This section describes how to set the iBMC IP address on the BIOS You can set the iBMC IP address on l BIOS l iBMC WebUI For details see FusionServer Pro Rack Server iBMC User Guide l iBMC CLI Run the following command ipmcset d ipaddr For details see FusionServer Pro Rack Server iBMC User Guide Default IP...

Page 117: ...ts multiple types of RAID controller cards l Use Intelligent Computing Compatibility Checker to obtain information about the compatible RAID controller cards l The configuration method varies depending on the RAID controller card model For details see Huawei V5 Server RAID Controller Card User Guide 7 4 7 Configuring the BIOS Scenarios This section describes how to configure the BIOS of the server...

Page 118: ...ices are configured for the server you can set the system boot sequence on the BIOS Procedure Step 1 On the BIOS main screen choose Boot The Boot screen is displayed Step 2 Select Boot Type and press Enter The Boot Type dialog box is displayed Step 3 Select Legacy Boot or UEFI Boot and then press Enter FusionServer Pro 2288H V5 Server User Guide 7 Installation and Configuration Issue 08 2019 10 30...

Page 119: ...E Others Step 5 Select the target boot device and press F5 or F6 to change the boot order l Press F5 to move a boot option down l Press F6 to move a boot option up The server boots in the order specified on this screen End 7 4 7 3 Setting PXE for a NIC If a server is configured with multiple NICs you can set the PXE function for the NICs on the BIOS If multiple boot devices of the same type are co...

Page 120: ... BIOS password l The current password of the system administrator is required before you change the password The system will be locked if an incorrect password is entered three consecutive times You can unlock the system by restarting it l The default BIOS password is Admin 9000 l The requirements for setting the administrator password are as follows The password must be a string of 8 to 16 charac...

Page 121: ...Select the language to be used and press Enter The target language is set for the GUI End 7 4 7 6 Restarting the Server After the settings you need to restart the server for the settings to take effect Procedure Step 1 On the BIOS press F10 The Save Changes Exit dialog box is displayed FusionServer Pro 2288H V5 Server User Guide 7 Installation and Configuration Issue 08 2019 10 30 Copyright Huawei...

Page 122: ...er Pro Rack Server Upgrade Guide l FusionServer iDriver List Upgrading Software or Firmware Upgrade the iBMC BIOS CPLD or other firmware For details see FusionServer Pro Rack Server Upgrade Guide Installing or Updating the Driver If the existing driver versions on a server are inconsistent with the driver version mapping install the drivers of the required versions Otherwise the server may operate...

Page 123: ... installation package and procedure vary depending on the operating system FusionServer Pro 2288H V5 Server User Guide 7 Installation and Configuration Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 115 ...

Page 124: ...ction If a fault occurs on a server collect logs for fault diagnosis l Fault diagnosis Fault diagnosis rules and tools help Huawei technical support engineers and maintenance engineers to analyze and rectify faults according to alarms and hardware fault symptoms l Software and firmware upgrade Software and firmware upgrade packages can be downloaded by server model and installed as needed l Preven...

Page 125: ...C IP address on the BIOS You can use any of the following methods to query the IP address of the iBMC management network port l BIOS l iBMC WebUI For details see FusionServer Pro Rack Server iBMC User Guide l iBMC CLI Run the ipmcget d ipinfo command For details see FusionServer Pro Rack Server iBMC User Guide Procedure Step 1 Access the BIOS interface Step 2 Choose Advanced IPMI iBMC Configuratio...

Page 126: ...initial password after the first login and change your password periodically Procedure Step 1 Check that the client for example a local PC used to access the iBMC meets the running environment requirements If you want to use the remote control function ensure that the Java Runtime Environment JRE meets requirements Table 9 1 Running environment OS Browser JRE Windows 7 32 bit Windows 7 64 bit Inte...

Page 127: ...agement network port in the address box and press Enter The iBMC login page is displayed l If the language of the browser you use to log in to the iBMC WebUI is not Chinese English or Japanese upgrade the iBMC to V260 or later Otherwise the login page may fail to display l If the message There is a problem with this website s security certificate is displayed click Continue to this website not rec...

Page 128: ...After the login is successful the Information page is displayed The user name is displayed in the upper right corner n The system may display a message indicating incorrect username or password when you attempt to log in using Internet Explorer after the system is upgraded If this occurs press Ctrl Shift DEL and click Delete to clear the browser cache Then attempt to log in again n If the login st...

Page 129: ... iBMC V294 the maximum password length for an LDAP user is 20 characters In iBMC V294 and later versions the maximum password length for an LDAP user is 255 characters c Select the LDAP user domain from the Domain drop down list n Configured domain server Select a domain server to log in as an LDAP user The iBMC locates the user from the domain server n Automatic matching If this option is selecte...

Page 130: ...ing In to the iBMC WebUI Step 2 On the menu bar choose Remote Console Figure 9 2 Remote Console page Step 3 Click an Integrated Remote Console FusionServer Pro 2288H V5 Server User Guide 9 Common Operations Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 122 ...

Page 131: ...tegrated Remote Console Private allows only one local user or VNC user to access and perform operations on the server through the iBMC l HTML5 Integrated Remote Console Shared allows two local users or up to five VNC users to simultaneously access and perform operations on the server through the iBMC Each user can view the operations performed by the other user l HTML5 supports only Internet Explo...

Page 132: ...ovides easier operations than the Remote Virtual Console You can download the Independent Remote Console IRC at Independent Remote Console 9 3 2 1 Windows The following Windows versions are supported l Windows 7 32 bit or 64 bit l Windows 8 32 bit or 64 bit l Windows 10 32 bit or 64 bit l Windows Server 2008 R2 32 bit or 64 bit l Windows Server 2012 64 bit FusionServer Pro 2288H V5 Server User Gui...

Page 133: ...Pv4 or IPv6 address Port number Enter an IPv6 address in brackets or an IPv4 address directly for example 2001 64 444 or 192 168 100 1 444 iBMC domain name address Port number l When the port number is the default port number 443 the port number can be left blank Step 4 Select a login mode l Shared Mode allows two users to access and manage a server at the same time Each user can view the operatio...

Page 134: ... certificate is imported the security risk dialog box will no longer be displayed The server desktop is displayed Figure 9 7 Server desktop End 9 3 2 2 Ubuntu The following Ubuntu versions are supported l Ubuntu 14 04 LTS l Ubuntu 16 04 LTS FusionServer Pro 2288H V5 Server User Guide 9 Common Operations Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 126 ...

Page 135: ...d l The network address can be in any of the following formats iBMC management network port IP address IPv4 or IPv6 address Port number Enter an IPv6 address in brackets or an IPv4 address directly for example 2001 64 444 or 192 168 100 1 444 iBMC domain name address Port number l When the port number is the default port number 443 the port number can be left blank Step 6 Select a login mode l Sha...

Page 136: ...er the CA certificate is imported the security risk dialog box will no longer be displayed The server desktop is displayed Figure 9 10 Server desktop End 9 3 2 3 macOS The following macOS version is supported l Mac OS X El Capitan FusionServer Pro 2288H V5 Server User Guide 9 Common Operations Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 128 ...

Page 137: ...d l The network address can be in any of the following formats iBMC management network port IP address IPv4 or IPv6 address Port number Enter an IPv6 address in brackets or an IPv4 address directly for example 2001 64 444 or 192 168 100 1 444 iBMC domain name address Port number l When the port number is the default port number 443 the port number can be left blank Step 6 Select a login mode l Sha...

Page 138: ...ificate cer crt or pem After the CA certificate is imported the security risk dialog box will no longer be displayed The server desktop is displayed Figure 9 13 Server desktop End 9 4 Logging In to the CLI FusionServer Pro 2288H V5 Server User Guide 9 Common Operations Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 130 ...

Page 139: ... server Step 2 On the PC double click PuTTY exe The PuTTY Configuration window is displayed Step 3 In the navigation tree choose Connection SSH Step 4 Set the login parameters The parameters are described as follows l Host Name or IP address Enter the IP address of the server to be accessed for example 191 100 34 32 l Port Retain the default value 22 l Connection type Retain the default value SSH ...

Page 140: ...yed prompting you to enter a user name l If this is your first login to the server the PuTTY Security Alert dialog box is displayed Click Yes to proceed l If an incorrect user name or password is entered you must set up a new PuTTY session Step 9 Enter the user name and password If the login is successful the server host name is displayed on the left of the prompt End FusionServer Pro 2288H V5 Ser...

Page 141: ...e Step 1 On the PC double click PuTTY exe The PuTTY Configuration window is displayed Step 2 In the navigation tree choose Connection Serial Step 3 Set the login parameters The parameters are described as follows l Serial Line to connect to COMn l Speed baud 115200 l Data bits 8 l Stop bits 1 l Parity None l Flow control None n in COMn indicates a serial port number and its value is an integer Ste...

Page 142: ...st login to the server the PuTTY Security Alert dialog box is displayed Click Yes to proceed Step 8 Enter the user name and password If the login is successful the server host name is displayed on the left of the prompt End 9 5 Configuring VMD Settings The Intel Volume Management Device VMD is a module integrated in the processor on the Purley platform It is used for surprise hot plug management a...

Page 143: ...r Step 6 Select Intel R VMD Config and press Enter Step 7 Select Auto and press Enter Step 8 Press F10 The Save Changes Exit dialog box is displayed Step 9 Select Yes and press Enter The server automatically restarts for the settings to take effect End 9 5 2 Disabling VMD Procedure Step 1 Access the BIOS interface Step 2 Choose Advanced Step 3 Select Socket Configuration and press Enter Step 4 Sel...

Page 144: ...On the Remote Virtual Console click on the menu bar Step 3 Select Reset or Forced System Reset Are you sure to perform this operation is displayed Step 4 Click Yes The server is restarted Step 5 During the restart press Delete or F4 when the information shown in Figure 9 16 is displayed Figure 9 16 BIOS startup screen FusionServer Pro 2288H V5 Server User Guide 9 Common Operations Issue 08 2019 10...

Page 145: ...Press F2 to alternate between the English US French and Japanese keyboards l For security purposes change the administrator password periodically l The system will be locked if an incorrect password is entered three consecutive times You can restart the server to unlock it The Main screen of the Setup Utility program is displayed End 9 6 2 Entering the BIOS Cascade Lake Procedure Step 1 Log in to ...

Page 146: ...ted Step 5 During the restart press Delete or F4 when the information shown in Figure 9 18 is displayed Figure 9 18 BIOS startup screen l To go to the Boot Manager screen press F11 pr F3 l To boot from the network press F12 l To access the Smart Provisioning GUI press F6 The screen for entering the BIOS password is displayed FusionServer Pro 2288H V5 Server User Guide 9 Common Operations Issue 08 ...

Page 147: ...ill be locked if an incorrect password is entered three consecutive times You can restart the server to unlock it The Setup Utility program is started Step 7 Select BIOS Configuration by pressing arrow keys The Main screen is displayed End 9 7 Clearing Data from a Storage Device Scenarios Use the Linux badblocks command to clear data on a storage device Parameters are specified to overwrite data o...

Page 148: ...nd location of the storage device to be cleared Step 1 You have accessed the desktop of the server where the target drive is located For details see 9 3 1 Using the Remote Virtual Console Step 2 Open the CLI Step 3 Query information about drive letters lsscsi Figure 9 20 Querying drive letters Step 4 Query drive information fdisk l l The drive with the symbol in the Boot column is the system drive...

Page 149: ...lash drive Ensure that the drive letter that you entered is correct l This operation takes time l If the command fails to execute contact technical support Step 6 Remove the drive After the data is cleared do not restart or reinstall the server Otherwise the system will reload data to the drives during the startup of the server End FusionServer Pro 2288H V5 Server User Guide 9 Common Operations Is...

Page 150: ...upport Technical Support Website Technical documents are available at l Huawei enterprise website l Huawei Carrier Product and Service website Self Service Platform and Community Learn more about servers and communicate with experts at l HUAWEI Server Information Service Platform for specific server product documentation l iKnow for Q A about products l Huawei Enterprise Support Community Server f...

Page 151: ...the technical support personnel of your local Huawei office 10 2 Product Information Table 10 1 provides common information about Huawei servers Table 10 1 Product information Item Description How to Obtain Server product documentation Server user guide which provides information about the structure specifications and installation of the server Visit Intelligent Servers select a product model and ...

Page 152: ...figure memory modules for a server The DIMM installation sequence in a graphical manner will be displayed after the product name CPU quantity and DIMM quantity are specified Huawei Server Product Memory Configuration Assistant 10 4 Maintenance Tools Table 10 3 lists the software tools required for routine maintenance of Huawei servers Table 10 3 Software tools for routine maintenance Tool Server M...

Page 153: ...tch deployment maintenance and upgrade of servers Download link FusionServer Tools Smart Provisioning For details see Smart Provisioning User Guide Smart Provisioning installs OSs configures RAID and upgrades firmware Download link Smart Provisioning FusionServer Pro 2288H V5 Server User Guide 10 More Information Issue 08 2019 10 30 Copyright Huawei Technologies Co Ltd 145 ...

Page 154: ...ault detection and alarm management The iBMC implements fault detection and alarm management ensuring stable uninterrupted 24 7 system operation l Virtual KVM and virtual media The iBMC provides virtual KVM and virtual media facilitating remote maintenance l Web based user interface WebUI The iBMC provides a web based UI for setting and querying device information l System breakdown screenshots an...

Page 155: ...d the hardware to interact with the keyboard display and other input output I O devices The BIOS data is stored on the Serial Peripheral Interface SPI flash memory The BIOS performs a power on self test POST initializes CPU and memory checks the I O and boot device and finally boots the OS The BIOS also provides the advanced configuration and power interface ACPI and hot swap The Huawei Purley bas...

Page 156: ...th reports are provided helping users to learn about the server running status in real time Power control Perform power control of servers in batches including resetting the iBMCs and powering on or off or restarting servers in batches Log collection Collect the hardware and OS logs of servers in batches by simply clicking the mouse Firmware update Update the BMC BIOS CPLD and Smart Provisioning f...

Page 157: ... Tools Toolkit iBMC log analysis Parse iBMC logs to analyze and locate faults E9000 switch module log analysis Perform analysis of switch module logs The configuration information and status of switch modules are displayed in graphics helping locate network problems NOTICE SmartKit allows only read operations during health check and log collection and does not collect customers service information...

Page 158: ...system can manage the objects E ejector lever A part on the panel of a device used to facilitate installation or removal of the device Ethernet A baseband local area network LAN architecture developed by Xerox Corporation by partnering with Intel and DEC Ethernet uses the Carrier Sense Multiple Access Collision Detection CSMA CD access method and allows data transfer over various cables at 10 Mbit...

Page 159: ...oard video and mouse KVM M mezzanine card A board parallel to the mainboard and connected to the mainboard through connectors used to improve space utilization in a chassis A 1 4 P T P panel An external component including but not limited to ejector levers indicators and ports on the front or rear of the server It seals the front and rear of the chassis to ensure optimal ventilation and electromag...

Page 160: ...g of the system redundant array of independent disks RAID A storage technology that combines multiple physical drives into a logical unit for the purposes of data redundancy and performance improvement S server A special computer that provides services for clients over a network system event log SEL A non volatile area and interfaces used to store system events for later fault diagnosis and system...

Page 161: ... CD calendar day CE Conformite Europeenne CIM Common Information Model CLI command line interface D DC direct current DDR3 double date rate 3 DDR4 double date rate 4 DDDC double device data correction DEMT Dynamic Energy Management Technology DIMM dual in line memory module DRAM dynamic random access memory DVD digital video disc FusionServer Pro 2288H V5 Server User Guide A Appendix Issue 08 2019...

Page 162: ... Channel FCC Federal Communications Commission FCoE Fibre Channel over Ethernet FTP File Transfer Protocol G GE Gigabit Ethernet GPIO General Purpose Input Output GPU graphics processing unit H HA high availability HDD hard disk drive HPC high performance computing HTTP Hypertext Transfer Protocol HTTPS Hypertext Transfer Protocol Secure FusionServer Pro 2288H V5 Server User Guide A Appendix Issue...

Page 163: ...rations per second IP Internet Protocol IPC intelligent power capability IPMB Intelligent Platform Management Bus IPMI Intelligent Platform Management Interface A 2 3 K O K KVM keyboard video and mouse L LC Lucent connector LRDIMM load reduced dual in line memory module LED light emitting diode LOM LAN on motherboard M MAC media access control MMC module management controller FusionServer Pro 2288...

Page 164: ...rconnect R RAID redundant array of independent disks RAS reliability availability and serviceability RDIMM registered dual in line memory module REACH Registration Evaluation and Authorization of Chemicals RJ45 registered jack 45 RoHS Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment S SAS Serial Attached Small Computer System Interface FusionServer Pro ...

Page 165: ...eria Conformity Assessment Program SSD solid state drive SSE Streaming SIMD Extensions T TACH tachometer signal TBT Turbo Boost Technology TCG Trusted Computing Group TCM trusted cryptography module TCO total cost of ownership TDP thermal design power TELNET Telecommunication Network Protocol TET Trusted Execution Technology TFM TransFlash module TFTP Trivial File Transfer Protocol TOE TCP offload...

Page 166: ...Equipment VGA Video Graphics Array VLAN virtual local area network VRD voltage regulator down W WEEE waste electrical and electronic equipment WSMAN Web Service Management A 3 Product SN The serial number SN on the slide out label plate uniquely identifies a device The SN is required when you contact Huawei technical support Figure A 1 SN example FusionServer Pro 2288H V5 Server User Guide A Appen...

Page 167: ... to N indicate years 2018 to 2022 respectively Letters P to Y indicate years 2023 to 2032 respectively NOTE The years from 2010 are represented by uppercase letters excluding I O and Z because the three letters are similar to digits 1 0 and 2 l The second character indicates the month Digits 1 to 9 indicate January to September respectively Letters A to C indicate October to December respectively ...

Page 168: ... 8153 Gold 6152 6140 6 126 5118 52 15 Silver 4216 4215 4 214 and other processors lower than 105 W Options not supported l PCIe SSD cards l Passive GPU cards l Rear drives l IB and OPA cards 12 x 3 5 drive EXP configuration l All options supported Options not supported l P100 GPU cards l M60 GPU cards Options not supported l PCIe SSD cards l Passive GPU cards l Rear drives l Built in drives l Not ...

Page 169: ...ration l All options supported Options not supported l P100 GPU cards l M60 GPU cards Options not supported l PCIe SSD cards l Passive GPU cards l Rear drives l Built in drives l Not supported 24 x 2 5 NVMe drive configuration l All options supported Options not supported l P100 GPU cards l M60 GPU cards l Rear drives l Not supported l Not supported 25 x 2 5 drive EXP configuration l All options s...

Page 170: ...05 I12 India only A 6 RAS Features The server supports a variety of Reliability Availability and Serviceability RAS features You can configure these features for better RAS For details about how to configure RAS features see Huawei Server Purley Platform BIOS Parameter Reference Table A 3 RAS features Module Feature Description CPU Corrected Machine Check Interrupt Corrects error triggered interru...

Page 171: ...ility Intel UPI Protocol Protection via CRC Provides cyclic redundancy check CRC protection for UPI packets to improve system reliability System Core Disable for Fault Resilient Boot FRB Isolates a faulty CPU core during startup to improve system reliability and availability Corrupt Data Containment Mode Identifies the memory storage unit that contains corrupted data to minimize the impact on the ...

Page 172: ...he error information to the OS and the server in compliance with specifications to improve system serviceability BIOS based Predictive Failure Analysis PFA The BIOS provides physical unit information for DIMM errors and the OS traces and predicts errors and isolates error memory pages A 7 Sensor List Sensor Description Component Inlet Temp Air inlet temperature Left mounting ear Outlet Temp Air ou...

Page 173: ...es the CPU ID The value is 1 or 2 CPUN DDR VDDQ 1 2 V DIMM voltage Mainboard N indicates the CPU ID The value is 1 or 2 CPUN DDR VDDQ2 1 2 V DIMM voltage Mainboard N indicates the CPU ID The value is 1 or 2 CPUN VSA CPU VSA voltage Mainboard N indicates the CPU ID The value is 1 or 2 CPUN VCCIO CPU VCCIO voltage Mainboard N indicates the CPU ID The value is 1 or 2 CPUN VMCP CPU VMCP voltage Mainbo...

Page 174: ...SUN N indicates the PSU ID The value is 1 or 2 PCH Status PCH chip fault diagnosis health status Mainboard CPUN QPI Link CPU QPI link fault diagnosis health status Mainboard or CPUN N indicates the CPU ID The value is 1 or 2 CPUN Prochot CPU Prochot CPUN N indicates the CPU ID The value is 1 or 2 CPUN Status CPU status CPUN N indicates the CPU ID The value is 1 or 2 CPUN Memory CPU memory status D...

Page 175: ...capping status Mainboard HDD Backplane Entity presence Drive backplane HDD BP Status Drive backplane health status Drive backplane RiserN Card Entity presence Riser card N N indicates the riser card slot number The value ranges from 1 to 3 SAS Cable Entity presence SAS cable FANN R Presence Fan presence Fan module N N indicates the fan module number The value ranges from 1 to 4 RAID Presence RAID ...

Page 176: ...e RAID Temp PCIe RAID controller card temperature PCIe RAID controller card M2 Temp PCIe Maximum temperature of all M 2 drives of the RAID controller card PCIe RAID controller card RAID Temp RAID controller card temperature RAID controller card RAID Status RAID controller card health status RAID controller card RAID PCIE ERR RAID controller card fault diagnosis health status RAID controller card I...

Page 177: ... LOM presence FlexIO CPUN AEP Temp CPU DCPMM temperature DCPMMs of CPUN N indicates the CPU ID The value is 1 or 2 FPGA Temp FPGA card temperature PCIe card FPGA EnvTemp FPGA card operating temperature PCIe card FPGA DDR Temp FPGA card memory temperature PCIe card FPGA Power FPGA card power PCIe card FPGA OP Temp FPGA card optical module temperature PCIe card FusionServer Pro 2288H V5 Server User ...

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