-98
14,100 Find home failed, Z
HOME (BOT) not
tripped
14,101 Find home failed, Z EOT
not tripped
14,102 Find home failed, Z
HOME (BOT) timeout
14,103 Find home failed, Z EOT
timeout
1. Check for objects/parts on Z stage and
around lead screw.
2. Cycle power.
3. Check Z Home and Z EOT LED's on PDB to
verify state changes correctly. If not, check
connector P8 on the PDB and Z switches.
Replace cable and/or switches.
4. Replace Z axis motor and lead screw.
5. 14.101 error only - Check 5/12 VDC power
(5 and 12VDC LEDs will repeatedly dim)
Replace 5/12 VDC power supply.
14,104 Surface not found
1. No modeling base.
2. Modeling base is used/defective, has low
spot. Replace Modeling base.
3. Verify substrate sensor is working. If not,
replace Substrate Sensor.
14,105 Controller not ready to
build a model
1. Cycle power.
14,106 BOT offset is higher than
the BOT switch
1. Use HP Designjet 3D Diagnostic Software to
zero the Z offset value.
2. Run tip Z calibration.
3. Check Z home sensor.
14,107 End model command
while not modeling
Software error; will not be displayed.
14,108 Operation was killed
Software error; will not be displayed.
14,109 Out of memory
Software error; will not be displayed.
14,110 Cartridge communication
error
1. Replace material spool.
2. Replace material carrier.
3. Replace material bay.
14,111 Invalid frame check
sequence
1. Cycle power.
2. If error repeats, replace controller board.
14,112 EEPROM communication
error
Software error; will not be displayed.
14,113 Door not latched
1. Verify chamber fans are operational. If not
replace 24VDC power supply.
2. Inspect solenoid and wiring.
3. Replace solenoid.
4. Replace PDB.
14,114 Thermocouple snap
switch tripped
Not used on HP Designjet 3D printers.
14,115 Z stage planarity beyond
tolerance
1. Replace modeling base.
2. Re-level XY table.
14,116 I2C configuration info is
corrupt
Software error; will not be displayed.
Code Description
Corrective Actions
Summary of Contents for DESIGNJET 3D
Page 1: ...HP Designjet 3D HP Designjet Color 3D Service Guide ...
Page 3: ......
Page 4: ... 3 ...
Page 16: ... 12 ...
Page 40: ... 24 ...
Page 52: ... 36 ...
Page 70: ... 54 ...
Page 74: ... 58 ...
Page 90: ... 74 ...
Page 172: ... 156 ...
Page 314: ... 298 Figure 272 HP Designjet 3D measurement points and worksheet BL FL FR BR ...
Page 315: ... 299 Figure 273 HP Designjet Color 3D measurement points and worksheet BL FL FR BR ...
Page 349: ... 333 Figure 316 HP Designjet 3D measurement points and worksheet BL FL FR BR ...
Page 350: ... 334 Figure 317 HP Designjet Color 3D measurement points and worksheet BL FL FR BR ...
Page 352: ... 336 ...
Page 404: ... 388 Figure 402 HP Designjet 3D measurement points and worksheet BL FL FR BR ...
Page 405: ... 389 Figure 403 HP Designjet Color 3D measurement points and worksheet BL FL FR BR ...
Page 458: ... 442 ...