Customer Support Options Worldwide
In addition to the phone numbers listed below, appendix B, “Warranty
and Support Information”contains worldwide sales and service
addresses and phone numbers for countries/regions not listed here.
U.S. and Canada:
Customer Support & Product
Repair Assistance
(Please refer to the warranty earlier
in this chapter for additional product
repair information.)
Call (208) 323-2551 Mon-Fri 6 am to 10 pm and Saturday 9 am to 4 pm (Mountain Time)
free of
charge during the Warranty Period; however, long-distance phone charges still apply.
Please have
your serial number ready when calling.
Post-warranty telephone assistance is available to answer your product questions. Call (900)
555-1500 ($2.50* per minute, U.S. only), or call (800) 999-1148 ($25* per call, Visa or MasterCard,
U.S. and Canada) Mon-Fri 7 am to 6 pm and Saturday from 9 am to 3 pm (Mountain Time).
Charges
begin only when you connect with a support technician. *Prices subject to change.
European Customer Support Center Language and In-Country/Region Options Available
Open Monday-Friday 8:30-18:00 CET
HP provides a free telephone support service during the warranty period. By calling a telephone number listed below, you will be connected
to a responsive team waiting to help you. If you require support after your warranty has expired, you can receive support for a fee through the
same telephone number. The fee is charged on a per-incident basis. When calling HP please have the following information ready:
• Product name and serial number
• Date of purchase
• Description of the problem
Danish:
Denmark
3929 4099
Dutch:
Belgium
02 626 8806
Netherlands
020 060 8751
English:
Ireland
01 662 5525
UK
0171 512 5202
International
44 171 512 52 02
Finnish:
Finland
0203 47288
French:
Belgium
02 626 8807
France
04 50 43 9853
Switzerland
084 880 1111
German:
Austria
0660 6386
Germany
0180 5 25 81 43
Italian:
Italy
02 26410350
Norwegian:
Norway
22 11 6299
Portuguese:
Portugal
01 441 7199
Spanish:
Spain
902 321 123
Swedish:
Sweden
08 619 2170
In-Countr/Region Support Numbers
If you require support after your warranty has expired or additional product repair services, or if your country/reion is not listed below, please
refer to the World Wide Sales and Service section in appendix B.
Africa/Middle East
Argentina
Australia
Brazil
Canada
China
Czech Republic
Greece
Hong Kong SAR
Hungary
India
Indonesia
Japan
Korea
(41 22) 780-7111
(54 1) 781-4059/69
(03) 9272 8000
(55 11) 709-1444
(208) 323-2551
(8610) 6261-4174; 6261-4175;
6261-4176; 6262-5666
(42 2) 471 7321
(30 1) 689 64 11
800-7729
(36 1) 252 4505
(011) 6472366
(21) 350-3408
(31 20) 581-3318
(82 2) 3270-0700; outside Seoul, call
080-999-0700
Malaysia
Mexico D.F.
Mexico Guadalajara
Mexico Monterey
New Zealand
Philippines
Poland
Portugal
Russia
Singapore
Switzerland
Taiwan
Thailand
Turkey
(603) 295-2566
(52 5) 326-4600
(52 3) 669 95 00
(52 83) 378 42 40
(64 9) 356-6640
(63 2) 894-1451
(48 22) 37-5065
(351 1) 301 7330
(7 095) 923-5001
(65) 272-5300
(41 1) 753 7111
(02) 717-9609
(662) 661-4011; 661-4012
(90 1) 224-5925