Honeywell HPM, Service

Page: 52 / 498

2 Equipment Description
2.7 Service failed EHPM cards flashed with Experion-integrated firmware
52 HPM High-Performance Process Manager Service R688
Honeywell December 2020
EHPM Front Panel
LED display
Indicates…
Recovery action
PdTag of another device in the FTE
Community. Display) and remedy duplicate.
TS EHPM Controller is attempting
connection to a configured time source
or the time server is not available
(Transient state). Set the correct time source on the
Experion Server (that is, SNTP or
PTP).
2.7 Service failed EHPM cards flashed with Experion-integrated
firmware
Overview
If the EHPM Comm/Ctrl card which is FAILED happens to be in FILE_1 card file position or the LEFT
card file position (in a redundant configuration), and the card is flashed with the Experion-integrated
firmware (Experion BOOT and APP firmware), then DO NOT attempt to replace this card in this file
position with a replacement EHPM Comm/Ctrl card with factory default firmware (that is, standalone
firmware or BOOT-only firmware).
Because of the “Floating IP address” functionality of Experion-integrated EHPMs, this will result in a
duplicate IP address in the network, and may result in placing the running primary EHPM (which is in
the FILE_2 card file position or RIGHT card file position) in the OFFNET state creating a Loss of View.
EHPM Comm/Ctrl card replacement procedure
To avoid duplication of IP address in the network, consider one of the following options:

OPTION 1 (most desirable option): Consider having at least one spare EHPM Comm/Control
Card flashed with Experion-integrated firmware (BOOT and APP). Mark this card in some
manner as having the Experion-integrated firmware flashed.
Or

OPTION 2: If you only have a spare card with the Standalone (BOOT-only) firmware, you
could temporarily change the device index of the EHPM FTE Interface Card in the FILE_1
position or LEFT card file position to an unused ODD-numbered device index. This would
allow a Standalone (BOOT-only) firmware EHPM Comm/Ctrl card to get an unused ODD IP
address to allow proper flashing of the Experion-integrated firmware. After the firmware is
updated, you can change back to the correct device index. Perform the following steps:
1. Power-off the failed EHPM Comm/Ctrl card in the FILE_1 or LEFT card file position
by temporarily pulling out the High-Performance I/O Link card about 2 inches (but
leave the I/O Link card in the card file chassis) from the HPM card file chassis.
2. Remove the 3rd port redundancy cable (crossover cable attached to the orange port)
between the redundant EHPMs.
3. Remove the FTE Interface card from the FILE_1 or LEFT chassis.
4. Change the device index (rotary switches) to an unused ODD-numbered device index
(from 1 to 509). Use the FTE Status display to find an unused ODD-numbered device
index.
5. Re-insert the FTE Interface card to the FILE_1 or LEFT chassis.
6. Make sure the FTE Cables are attached, but that the 3rd port redundancy cable
(orange port) remains disconnected .
7. Insert the spare EHPM Comm/Ctrl (controlling power from the I/O Link card).