CR-IR 363
Service Manual
MT-131
MT-131
011-202-07
09.30.2008 FM5340
7. Troubleshooting the Errors that
Cause the Inability to Update the
Software Version or Back Up the
Machine Shipment Control Data
This chapter summarizes the procedures for troubleshooting the errors that causes
the inability to update the software version or back up the machine shipment control
data.
Troubleshoot the errors in accordance with the check procedures in each section.
n
Analysis Procedures
u
NOTE
u
Troubleshoot the errors in accordance with the following steps. Otherwise, they
cannot be troubleshooted.
START
m
"CR Console communication error" displayed on the LCD panel of the RU?
Q1
Restore
_Analysis Flow for Line Error between CL and RU}
Y
N
Network Check from the RU OK?
Q2
END
Y
N
Check the IIS.
_Checking the IIS}
Q3
Check the FTP server operating status.
_Checking the Operating Status of the FTP Server}
Q4
Check the IP address of the CL.
_Checking the IP Address of the CL}
Q5
Make sure that the RU has been registered in "LIST OF EXISTING RU" of the RU PC-
TOOL
_Checking "LIST OF EXISTING RU"}
Q6
END
7.1
Checking the IIS
Unless the IIS ("Internet Information Service") is not installed, the FTP server cannot
be used.
Make sure that the IIS has been installed in the CL that is used as the FTP server.
n
Check Procedures
1
Press the
key.
2
Select [Settings] - [Control Panel].
3
Exit the CL software.
4
Double-click the "Administrative Tools" icon in "Control Panel".
5.
Make sure that "IIS (Internet Information Service)" has been installed
in "Administrative Tools".
If the IIS has not been installed, install it.
{FCR XG-1/CR CL Service Manual}
Summary of Contents for ClearView CS
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