Foma M702iG, Manual, Page: 363 / 433

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Warranty and After-sales Service
Warranty
• Be sure to receive a warranty attached to FOMA handset you purchase. Read contents of the warranty and
confirm items such as the shop name and the date of purchase and keep it in a safe place. If necessary items
are not described, immediately contact the shop you purchased. The warranty for free repair is valid for 1
year from the date of purchase.
• This product and its accessories are subject to change, in part or whole, for improvement without prior notice.
• Saved contents of phonebook and other functions may be altered or lost by failure, repair or other handling
of FOMA handset. You are recommended to note down the contents of phonebook and other functions as a
precaution. In repair, etc. of FOMA handset, information downloaded with i-mode or i-appli is not transferred
to FOMA handset in repair, with some exceptions, because of the Copyright Law.
*: This FOMA handset allows you to save files, such as still images stored in the Databox onto the microSD
memory card.
*: If you have a PC (Windows 2000 or Windows XP), use proprietary Data Link Software and the FOMA
USB cable (optional) to transfer/save data stored in the Phonebook to the PC.
After-sales Service
Malfunctioning
Before requesting for repair, check by yourself referring to "Troubleshooting" in this
manual. If the problem still persists, contact
・
Repairs on the back of this manual.
When Repair is Assumed Necessary by Contacting
Take your FOMA handset to a service center designated by DoCoMo. Be sure to check the
opening hours of the service center. Note that you must bring the warranty.
■ In Warranty period
• The FOMA handset will be repaired at no charge subject to the conditions of the warranty.
• The warranty must be presented when requesting for repair. Even in the warranty period, you will be
charged for repair if the warranty is not presented or the trouble or damage is caused by your
inappropriate handling.
• The subscriber is charged even during the warranty period for repair of failures caused by the use of
devices or consumable items that are not DoCoMo-specified.
■
Repair may not be possible in the following cases:
• Repair may not be possible when perspiration is detected by the moisture detection seal; when corrosion
due exposure to moisture, condensation or sweat is found in a test result; or if any of the internal boards
are damaged or deformed. Since these conditions are outside the scope of the warranty, any repairs, if at
all possible, will be charged.
■ After expiration of the warranty
• All repairs that are requested are charged.
■ Replacement parts
• Replacement parts (parts required to maintain production function) will be kept in stock for at least 6 years
in principle after termination of production. However, repair may still not be possible due to a lack of
replacement parts depending on the failure. Even after the parts holding period, some failures may be
repairable. Contact
・
Repairs on the back of this manual.
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