342
Ap
pen
d
ix/U
sing
E
x
ternal D
evices/T
roub
lesho
o
ting
■
When overseas
Charging is not available (The
charging light of the FOMA
handset does not light.
"Unable to Charge" or
"Unspecified battery pack" is
displayed)
• Is the battery pack inserted correctly?
→
P41
• Is the adapter power plug correctly connected to the outlet?
• Is the FOMA miniUSB Conversion Adapter M01 (Accessory) correctly
connected to the FOMA handset?
• Is the adapter correctly connected to the FOMA miniUSB Conversion Adapter
M01?
→
P44
• Is "Charging Lights" set to "Off"?
→
P126
The Display becomes dark and
nothing is displayed
• Is the Display Timeout set?
→
P125
A different ringtone sounds for
incoming mail
• Is the sender saved in the Phonebook with a different ringtone?
→
P94
• Is the sender saved in the Phonebook under a category with a different
ringtone assigned?
→
P98
• Has the "Profile" changed?
→
P112
A different Illumination
Indicator blinks for incoming
call or mail
• Is the sender saved in the Phonebook under a category with a different Light
ID assigned?
→
P99
Images or melodies set for
function do not work and
default settings are used
• Is the same UIM installed that was inserted when images or melodies were
obtained?
→
P40
The accumulated call charges
do not increase
• Have you exceeded the call charge maximum (approx.
¥
16,770,000 yen)?
Reset the accumulated call charge to restart counting.
→
P267
"UIM Card not recognized"
appears on the Wallpaper
screen and does not disappear
• Is the UIM card inserted correctly?
→
P39
"Call Failed Please Wait"
appears
• Audio line/packet communication facility failed, or audio line/packet
communication network is extremely busy. Try again later.
"Video Call Failed Please
Wait" appears
"Connection failed" appears
and i-mode mail and SMS
cannot be sent
Symptom
Check
The icon indicating the network
status remains as out of
service, and the international
roaming service is not available
• Are you out of the international roaming service area, or in a location with
weak radio wave reception?
• Check whether you are in an available service area and whether you are
using a carrier listed with the "DoCoMo WORLD SERVICE User's Guide" or
DoCoMo's "international service web site".
• Switch to an available network.
→
P314
Video calls, i-mode mail, SMS,
and packet communication are
not available
• Check whether you are in an available service area and whether you are
using a carrier listed with the "DoCoMo WORLD SERVICE User's Guide" or
DoCoMo's "international service web site".
• Switch to an available network.
→
P314
Calls or mail cannot be
received
• Is Call Barring Roaming activated?
→
P315
After returning to Japan, the
network status icon still shows
out of service area
• Is "Band" set to "GSM 900/1800" or "GSM1900"?
→
P313
Symptom
Check
Trou
blesh
oo
ting
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