117
Reference Manual
00809-0100-2240, Rev DA
October 2017
6.3
Troubleshooting
This section describes various problems that may occur due to malfunctioning devices or incorrect
installations. Note that symptoms and actions related to the Rosemount 2410 Tank Hub and
Rosemount 2460 System Hub are not applicable for F
OUNDATION
™
fieldbus systems.
Table 6-3. Troubleshooting chart for the Rosemount 2240S Multi-input Temperature Transmitter
Symptom
Possible cause
Action
No communication with
the Rosemount 2240S
Wiring
•
Check that the device appears in the Device Live List, see the
Rosemount 2240S Multi-input Temperature Transmitter Reference
Manual.
•
Check that wires are properly connected to the terminals.
•
Check for dirty or defective terminals.
•
Check wire insulation for possible short circuits to ground.
•
Check that there are no multiple shield grounding points.
•
Check that the cable shield is grounded at the power supply end
(Rosemount 2410 Tank Hub) only.
•
Check that the cable shield is continuous throughout the Tankbus
network.
•
Check that the shield inside the instrument housing does not come
into contact with the housing.
•
Check that there is no water in conduits.
•
Use shielded twisted pair wiring.
•
Connect wiring with drip loops.
•
Check the tank hub wiring.
Cables are too long
•
Check that the input voltage on the device terminals is 9 V or more.
Hardware failure
•
Check the Rosemount 2240S Error LED:s (see
•
Check the Rosemount 2460 System Hub.
•
Check the Rosemount 2180 Field Bus Modem.
•
Check the communication port on the control room PC.
•
Contact Emerson Automation Solutions/Rosemount TankGauging
service department.
Software failure
•
Restart the Rosemount 2240S with the Reset button or by using the
Restart command in TankMaster WinSetup.
•
Restart all devices by disconnecting and connecting the power supply
to the Rosemount 2410 Tank Hub.
•
Contact Emerson Automation Solutions/Rosemount TankGauging
service department.
Field Bus Modem (FBM)
•
Check that the Rosemount 2180 Field Bus Modem is connected to the
right port on the control room PC.
•
Check that the Rosemount 2180 modem is connected to the right
port on the Rosemount 2460 System Hub.
Summary of Contents for Rosemount 2240S
Page 2: ......
Page 10: ...viii Reference Manual 00809 0100 2240 Rev DA Title Page October 2017 Title Page ...
Page 16: ...6 Reference Manual 00809 0100 2240 Rev DA Introduction October 2017 Introduction ...
Page 28: ...18 Reference Manual 00809 0100 2240 Rev DA Overview October 2017 Overview ...
Page 192: ...182 Reference Manual 00809 0100 2240 Rev DA Index October 2017 Index ...
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