10 Communications
iConnect
Installation Manual
57
10.3.
Vocal Message Dialer
The Vocal Message Dialer is a feature that calls the user’s telephone number when specific events occur and plays pre-
recorded messages. These calls are made after the system has reported the events to the central station. Additionally, in
the event of an alarm, the user is able to establish a Two-Way Audio connection on receiving the vocal message in order
to check the premises.
The system supports up to five Voice Report accounts. Each account has its own telephone number, communication
interface and Two-Way Audio options.
The types of event that are reported using the Vocal Message Dialer feature are determined in VM Event Options – see
p. 65,
10.10 Vocal Message Dialer Event Options.
If one of these events occurs, the Control System dials the phone numbers of the Voice Report Account.
The sequence for a vocal message call is as follows:
1.
An event occurs and the Control System calls the telephone number of the first Voice Report Account chosen.
2.
When the user answers the call, the Home ID message and the relevant event message are played.
3.
The user presses 1 on their telephone; if there are additional events to report the next message is played.
Otherwise, "No Further Messages" is announced.
-or-
If Two-Way Audio is enabled for the Voice Report account, the user may open the audio channel by
pressing 2 on their telephone. If the user does not want to open the audio channel they may press "
"
then "#" on their telephone to hang up.
If the call is not answered or the TC/VM Timeout (see p. 61,
10.6.9 Telecontrol/Vocal Message Timeout) expires before
the message is acknowledged by the user pressing 1, the Control System calls the next Voice Report Account telephone
number.
The availability of the Vocal Message Dialer feature is hardware dependent.
10.3.1.
Telephone Number
To edit a Voice Report Account account’s telephone number:
1.
From the Programming menu, select Communications, Accounts [951].
2.
Select the account you want to program (2-6).
3.
From the account’s sub-menu, select Phone Number [#1].
4.
Enter up to 16 digits. Use the key to enter "
", "#", "," (pause), "T" (switch to DTMF tone dialing), "P" (switch to
pulse dialing) or "+" (international code). Use the key to delete one character at a time. Press '
√ʹ when you
have finished editing.
10.3.2.
Protocol
To program voice report protocol:
1.
From the Programming menu, select Communications, Accounts [951].
2.
Select the account you want to program (2-6).
3.
From the account’s sub-menu, select Protocol [#2].
4.
Select Voice Report.
10.3.3.
Communication Interface
For each Vocal Message account, you can choose whether the system employs cellular or PSTN communication.
To program a Voice Report Account’s communication interface:
1.
From the Programming menu, select Communications, Accounts [951].
2.
Select the account you want to program (2-6).
3.
From the account’s sub-menu, select Interface [#3].
4.
Select GSM or PSTN.
10.3.4.
Two-Way Audio
The Two-Way audio option determines whether Two-Way Audio is enabled for the Voice Report Account. For further
information, see p. 31,
5.2.3 Two-Way Audio after Vocal Messages.
Summary of Contents for iconnect
Page 79: ...Appendix A Menu Structure iConnect Installation Manual 75 ...
Page 80: ...Appendix A Menu Structure iConnect Installation Manual 76 ...
Page 81: ...Appendix A Menu Structure iConnect Installation Manual 77 ...
Page 82: ...Appendix A Menu Structure iConnect Installation Manual 78 ...
Page 83: ...Appendix A Menu Structure iConnect Installation Manual 79 ...
Page 84: ...Appendix A Menu Structure iConnect Installation Manual 80 ...
