46
2170100001L29 2109V005
Troubleshooting
EN
Problem
Probable cause
Solution
X-ray image split
vertically into two
halves
Dirt in the laser slit (eg hair, dust
i
Clean the laser slit
X-ray image with
small bright spots
or clouding
Micro scratches on the image plate
i
Replace the image plate
Lamination of the
image plate detach-
es at the edge
Wrong retainer system used
i
Only use original image plate and film re-
tainer systems
Image plate handled incorrectly
i
Use the image plate correctly
i
Comply with the operating instructions of
the image plate and film retainer systems
Imaging software
displays two ac-
quisition images
as one image
Two image plates were fed into the
unit simultaneously The status of
the feeding indicator bar display
was not regarded
Only one Image plate can be fed into the
unit when the feeding indicator bar display is
green (See section 113 and 114)
14.2 Software error
Problem
Probable cause
Solution
Too much ambient
light
Unit is exposed to too much light
i
Darken the room
i
Turn the unit so that no light can directly
enter into the entry slot
Over temperature Laser or erasure unit too hot
i
Switch the unit off and allow it to cool
Erasure unit fault
LED defective
i
Contact technician
Summary of Contents for VistaScan Ultra View
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