Docomo N-04A, Instruction Manual

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Appendix/T
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leshooting
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Before updating the software, charge the battery to the full.
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It is recommended that you update the software staying in a place where the reception is good (three bars
for the antenna icon).
* If the reception becomes poor and then the download is interrupted, try to update again in a place where the
reception is good.
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Updating the software with the “PIN1 code entry set” set to “ON” displays the PIN1 code entry screen in the
automatic restart after installing the software. You cannot make or receive a call or use other communication
functions if you do not enter the correct PIN1 code.
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You cannot download the update software:
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You cannot rewrite the updated software:
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You cannot make or receive calls or use communication or other functions while updating software.
However, you can receive voice calls while downloading.
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If the software has already been updated, “No update is needed Please continue to use as before” is
displayed when you check for new software updates.
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After updating the software, the displayed i-mode Center storage status icon disappears. Also, if the receive
option is set to “ON” and mail is received while updating the software, the mail notification screen may not be
displayed after the software has been updated.
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When you update the software, information specific to your FOMA terminal (model, manufacturer number,
etc.) is automatically sent to the server (the server for software updates managed by DOCOMO). The
information sent to DOCOMO is not used for any other purpose than updating the software.
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If the software download fails, “Rewrite failed” is displayed and you cannot operate the FOMA terminal. If this
happens, take your FOMA terminal to a designated repair shop.
• When the FOMA card (UIM) is not inserted • The FOMA card (UIM) is invalid
• When PIN lock is set • When PIN Unlock Code (PUK Code) is locked
• No date and clock setting • When Omakase Lock is set
• When Self mode is set • When “ ” is displayed
• When packet dialing is restricted • While using mova terminal with Dual Network service
• During 64K data communication • During international roaming
When the reservation time comes while the other function is used, downloading starts after finishing the
function (cannot start depending on functions).
• When Omakase Lock is set • While other functions are running
If the auto-update rewriting fails, rewriting again at the Set auto-update time (next day or one week later).
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Do not remove the battery pack while updating the software. Doing so may cause the update to fail.
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It is possible to perform software updates while keeping your Phonebook entries, camera images,
downloaded data and other data saved on the FOMA terminal intact. However, note that in some cases
data cannot be protected depending on the condition of your FOMA terminal (malfunction, damage, water
exposure, etc.). It is recommended that you back up important data. However, note that some data such as
downloaded data may not be able to be backed up.
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When the software update is completed without operation for confirmation, you will see the desktop icon
“
” (Update complete) on the standby screen. Select “ ” and enter the security code to see the detail
results of the update.