Docomo N-04A, Instruction Manual

Page: 453 / 570

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Appendix/T
ro
ub
leshooting
When receiving a voice call or videophone call,
the color or pattern of the illumination lamp
flashing is different from what I set up
z
When the illumination settings are duplicated, the
priority sequence will be assigned. → P.106
The screen or ring tone for an incoming call or
message is the default setting
z
Depending on the combination of receiving screen and
ring tone or the priority sequence, either the receiving
screen or ring tone may be restored to default.
z
When you set downloaded Flash movies as the
receiving display or received result screen for mail and
set i-motion/music for ring tones, the screen display
may be restored to default depending on the
combination of receiving screen and ring tone.
Receiving an incoming call immediately after
turning on the power displays the phone number
but does not display the name stored in the
phonebook
z
The FOMA terminal may be reading the FOMA card
(UIM) immediately after turning on the power. The
phonebook function may not be available then.
Talk
The other party’s voice is difficult to hear or too
loud during a call
z
Is the earpiece speaker properly placed against your
ear?
→
P.22
z
Is anything (e.g. a sticker) obstructing the earpiece
speaker?
z
Is anything obstructing the speaker in hands-free
mode?
z
Is the “Volume” appropriate? Change the Volume so
that you can hear the other party clearly.
→ P.69
z
Change the settings of “Hyper Clear Voice” so that you
can hear the caller’s voice more clearly.
→
P.60
Sending/Receiving Mail (Ring Tone/
Image/Illumination)
The FOMA terminal does not perform receiving
message operations (ring tone sounding,
vibrator, illumination lamp flashing) when
receiving a message
z
Is “Mail/Msg. ring time” set to “OFF”? → P.96
z
Is Original lock for “Disp. recv. mail/msg.” under
“Incoming/Mail disp.” set? → P.125
z
Is “Receiving setting” set to “Operation preferred”?
→ P.164
z
Is the mail address or phone number of the third party
stored as secret data?
→ P.120
The ring tone sounding when receiving a
message is different from what I selected for the
mail address
z
When the ring tone settings are duplicated, the priority
applies. → P.93
z
If you have received two or more messages, the tone
set for the last received mail address sounds.
→
P.93
z
If you have received two or more messages including a
chat message, the FOMA terminal emits the ring tone
set for the chat message. → P.93
z
If the format of the sender’s mail address is “(phone
number) @docomo.ne.jp”, save only that phone
number as a mail address and set a distinctive ring
tone for that mail address in Select ring tone under Mail
(recv.).
→ P.87
z
Is the sender’s mail address (a mail address shown on
the received mail details screen) stored in the
phonebook correctly and did you set a distinctive ring
tone for that mail address in Select ring tone under Mail
(recv.)?
→
P.87
z
If you receive an SMS, a distinctive ring tone set in
“SMS (recv.)” for the phone number in the phonebook
sounds.
→ P.88
The color of the illumination flashing when
receiving a mail is different from what I selected
for the mail address
z
When the incoming lamp settings are duplicated, the
priority applies.
→ P.106
z
If you receive two or more messages, the illumination
lamp flashes following the settings of the “Illumination”
under “Mail (recv.)” that is set to the last received mail
address.
→ P.106
z
If the format of the sender’s mail address is “(phone
number) @docomo.ne.jp”, save only that phone
number as a mail address and set distinctive
illumination for that mail address in Illumination under
Mail (recv.).
→
P.88
z
Is the sender’s mail address (a mail address shown on
the received mail details screen) stored in the
phonebook correctly and did you set illumination for
that mail address in Illumination under Mail (recv.)?
→ P.87
z
If you receive an SMS, distinctive illumination set in
“Illumination” under “SMS (recv.)” for the phone number
in the phonebook flashes.
→
P.88
A message is not automatically received
z
If you have set “Receive option setting” to “ON”, set it to
“OFF”.
→ PP.149, 164
z
Is the mail address or phone number of the third party
stored as secret data?
→ P.120
Mails are not automatically filtered
z
If the sender’s mail address is “(Phone number)
@docomo.ne.jp”, save only the phone number in the
Auto-sort settings.
→ P.160
z
If the sender’s mail address is not “(Phone number)
@docomo.ne.jp”, save the entire address including the
domain in the Auto-sort settings.
→
P.160