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SECTION 6: CONFIGURING QUEUING APPLICATIONS
4.
Adjust the queue zones so that each one covers the colored areas of the traffic map (see above).
5.
Click
Save
to save the changes.
6.
Select Dwell Map from the drop-down. Dwell maps show where people stopped as they travel through the tracking area.
7.
Adjust the pink queue exit so that it is optimally positioned. Consider the following example:
In grocery store installations, typically two dwell areas exist: a small one at the service point and a larger one in the queue
area. There is usually a distinct break between these two areas. Position the queue exit line in the break area.
8.
Click
Save
to save the changes.
6.3.3 Verifying queue Tail placement using Start Stop maps
You should use the Start Stop Map to verify the placement of the Queue Tail. Tail zones allow you to define an area in which it is
allowable for tracks to start within and still be included in the queue wait time metrics. The Start Stop Map allows you to see exactly
where tracks start and end so that you can place the Queue Tail in the correct location.
