172
Solving Problems
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•
If you hear an unfamiliar scraping or grinding sound when a drive is
accessed, there could be a hardware malfunction.
Contact Dell
for
technical assistance.
•
When you turn on the computer, you can hear drive activity during
the boot routine. If your computer does not boot,
contact Dell
for
technical assistance.
•
If you are trying to copy data to the floppy, make sure that it is not
write-protected.
•
Try a different floppy in the drive. If the new floppy works, the original
one may be defective.
•
Test the floppy drive access light by using one of the following
methods:
• Using MS-DOS
®
, insert a floppy into the drive, type
dir a:
at
the DOS prompt, and press <Enter>.
• Using Microsoft
®
Windows
®
or Windows NT
®
, insert a floppy
into the drive, open
My Computer
from the desktop, and double-
click the floppy drive icon.
•
Check the settings in system setup.
•
Clean the drive using a commercially available cleaning kit.
NOTICE:
Do not attempt to clean drive heads with a swab. You may
accidentally misalign the heads, rendering the drive inoperable
.
If the problem still exists after you complete the basic checks, fill out the
Dell Diagnostics
as you perform the following steps.
CAUTION:
Before you perform this procedure, see "
Safety
Instructions
."
1
Run the
Diskette
device group in the
Dell Diagnostics
.
Did any of the tests fail?
Yes.
Contact Dell
for technical assistance.
No.
Go to step 2.
2
Turn off the computer and devices, disconnect them from their
electrical outlets, wait at least 5 seconds, and then open the computer
cover.
3
Remove and reinstall the floppy drive.
Summary of Contents for OptiPlex GX50
Page 1: ...w w w d e l l c o m s u p p o r t d e l l c o m Dell OptiPlex GX50 Systems User s Guide ...
Page 10: ...x Contents ...
Page 40: ...38 Abo u t You r C o mp u t er w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 113: ...Installing Upgrades 111 1 Floppy drive cable 2 Lever 1 2 ...
Page 117: ...Installing Upgrades 115 S ma l l D es k t op C om p u te r Small Mini Tow er Comput er ...
Page 136: ...134 Ins ta l l i n g Up g r a d es w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 154: ...152 Microsoft Windows XP Features w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 162: ...160 Te c h n ic a l Sp e c if ic a tio n s w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 210: ...208 So lv ing Pr o ble m s w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 232: ...230 Ge tt ing Help w w w d e l l c o m s u p p o r t d e l l c o m ...
